Spain, France, and Italy Travel Agents & Reviews

Nicoletta planned a wonderful for trip for us. She paid attention to the smallest details. We were picked up and Venice by someone that walked us into the train station to help us navigate. The guides were enthusiastic and knowledgeable. I love the ease of not having to worry about ordering tickets or how I would get there because she was so attentive. We went to Venice, Pisa, Florence and Rome. She provided travel tips, suggestions of where to eat, what to do. I highly recommend this travel agency to plan your next trip.  

We had a wonderful trip to Spain, despite some unfortunate airline disruptions. The guides, hotels, drivers, and itinerary were spectacular and well organized for our allotted time in the country. Our travel agent Patricia was a huge help in navigating issues related to our airline issues -- rebooking train tickets and drivers and hotel in order to accommodate us when our kids were delayed in their arrival. Also, she was incredibly helpful in making dining reservations both before we arrived and when we were in the country.  The Spanish cell phone allowed for super easy communication with her as well as a moving itinerary through their travel app. What a dream!We would highly recommend this travel agency for your next trip! 

Our travel company designed and executed an exceptional visit to Puglia, Italy. I was kept well informed during the planning process and they responded very quickly...usually leading me to do research and make decisions. I was completely impressed with their knowledge. During the trip, everything happened exactly on schedule and the guides and drivers provided were uniformly excellent. While I carefully examined the suggested hotels in advance (the travel agency provided all the info for me to do that), I was very impressed upon arrival and my stays were excellent.

Our honeymoon was the trip of a lifetime thanks to Alexandra's incredible planning. Every activity, excursion, tour was meticulously planned and intentionally designed. Alex was so communicative throughout the trip so we really felt like we were taken care of and had support when needed. Not to mention all of Alex's vendors were outstanding! They were knowledgeable, kind and went above and beyond to make us feel welcomed and attended to.

Daniela tuned in very quickly as to what we were looking for and clearly delivered on that. The experiences were all and even more than we anticipated. The drivers were excellent, interesting and accommodating, especially our driver to the Caves at Balzi Rossi, who took the time to accommodate our request for an additional stop. All the guides were most knowledgeable and really covered the history. Our favorites were “Emma” and the Stibbert museum and our guide in Naples who also covered Pompeii and Herculaneum as well as the guide/vulcanologist who took the time to explain the history of the volcano as well as sift through the stones to talk about the differences.There were some glitches with the hotels. The hotel in Genoa was beautiful, but some staff were rigid in the rules such that even though we had arrived late morning in Genoa after out transatlantic flight, we were made to wait in the sitting area until 2 pm to get into our room. Other were more helpful trying to get us connected to Wi-Fi.Barbara of Daniela’s staff was incredibly helpful. When husband had severe attack of vertigo in Florence, arrangements were quickly made to get a doctor to  the hotel room. The hotel in Florence could not have been more accommodating and went out to fill the prescription. Thoroughly enjoyed stay there as everyone was so helpful, was in a great location and beautiful.  Hotel in Naples, staff was again very helpful, especially helping to get luggage to and from drivers, which could not park close by. Staff also stepped up to contact Barbara by phone, when internet was down to let her know the driver to the airport had not arrived. Once Barbara was contacted, in a very short time had a driver to the hotel which got us to the airport in time to make our flight home.

Our travel representative at this travel company did an outstanding job not only designing a lovely trip for us throughout Southern Spain based on our likes and dislikes, but also kept in touch with us throughout the trip. He checked in to see how things were going and whether we needed help with anything. He provided assistance in deciding on the list of local restaurants they recommended and in making reservations for us when requested. Our trip was truly a reflection of activities we enjoy in combination with opportunities to learn a lot about Spain, its history and its culture. The custom app this travel agency provided for our phones was extremely helpful. It itemized each day’s events by the hour, and included all event or train tickets needed for the day. Honestly, we can’t wait to work with this travel team again on our future trips to Spain and Portugal and would highly recommend them to anyone looking to work with a very professional, reliable, knowledgeable, and friendly travel consultant. 

Robert helped us plan an amazing honeymoon! Travel was difficult in the aftermath of COVID-19, and he really helped us have a great trip under the circumstances. After speaking with him on the phone, it was easy to choose the travel company to plan our trip, as I could tell Robert was super knowledgeable and understood what kind of trip we wanted to have. It was very easy to communicate with Robert while planning the trip. He gave us lots of options from which to choose, adjusted things as we requested, and gave us advice based on his travel experiences. It was great not having to worry about researching hotels, coordinating transfers, and finding tours.During our trip, Robert and his team were there for us whenever we needed. Jeanne was incredibly responsive to calls and texts at all times of the day, and helped resolve any issues that arose.  We had to make some last-minute adjustments to some flights and a hotel reservation, and the company helped us sort that out quickly, adjusted our airport transfers, etc. We are very thankful to the travel company and would love to work with them again in the future!

We absolutely loved working with Eleonora and Elena at our travel agency for our trip to Florence, Naples and Sicily. I normally arrange our own travel, but because we don't speak Italian and we were traveling during the holidays, I wanted some extra support on this trip. It was wonderful feeling that we had a team of people always offering support while we were traveling. They really listened to our interests --- art, food, cooking, archaeology, nature --- and crafted an itinerary that was customized just for us. I had also asked to take advantage of being there during Christmas and seeing and doing things that are only available at that season, and they listened to that, too. I sent them a huge laundry list of places that we were interested in seeing, well over what we could do in 12 days, and Eleonora helped me make the best choices and come up with a program that we were all happy with. Transfers were handled seamlessly and we were very happy with the hotels that they chose for us. They were very good about communicating both in advance and while we were on our trip. (We had a private group set up in WhatsApp and they were always available and responsive, even on Christmas.) Of the many drivers and guides that they set up for us, I don't think a single one was late or not where we expected them to be. Which is pretty extraordinary. We had one issue where they booked a domestic flight for us, I didn't understand the baggage allowances and we had to pay to gate check luggage, and Eleonora insisted on refunding the extra fees to us even though she wasn't required to do so. They are super responsible and I really appreciate the many ways they went above and beyond to give us great service.I would 100% work with this agency again when we return to Italy, and I would recommend them to anyone else.