Spain, France, and Italy Travel Agents & Reviews

Ratings of Zicasso's Service

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Ratings of Zicasso's Service
Travel agent Eleonora in Italy

Eleonora's Travel Agency


 Based on 208 reviews

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Verified Review

richard m.
Submitted on 8.19.2022

Outstanding service and attention to detail. Always available and handled details effortlessly. Additionally, they connected us with an amazing tour guide who engaged the whole family and brought the stories of Florence to life. They handled a complicated trip that was booked late with ease and grace. They provided advice and resource both before and during the trip which was greatly appreciated. They handled the transportation needs at every step amazingly well, reducing stress and making it easy for us to move around Italy. Loved working with them as they allowed us to have a family trip to remember.  Thank you!

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Travel agent Lalo in Spain

Lalo's Travel Agency


 Based on 21 reviews

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Verified Review

Steve D.
Submitted on 7.4.2022

Our family had a wonderful trip to Spain in late May and Early June 2022. Lalo from our travel agency was extremely kind, helpful and patient as we worked together to define an itinerary for our family. He provided great insight as we considered the specific cities we wanted to visit and made good recommendations based on taking the time to get to know us and our interests. He always followed up very quickly on any actions he took and emailed or texted the information back to us. In addition, Lalo was a tremendous help when two of our family members surprisingly tested positive for COVID and we could not return to the U.S. as planned. Lalo helped us extend our trip by a few days, found us a hotel (when all hotels in the city were sold out) and arranged for us to get additional COVID tests a few days later and new transportation to the airport. He took the time to make sure we were well taken care of, even though our itinerary with our travel agency was technically complete. Lalo did not request any additional fees for these extra services.I would highly recommend Lalo and this travel company for anyone considering a trip to Spain or Portugal. Having someone who is a local (based in Madrid) with great knowledge of the country definitely beats a company based in the U.S. (or another home country) who may have visited Spain a few times.Thank you again, Lalo - - we loved your country and hope to return to visit northern Spain next time! 

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Travel agent Matteo in Italy

Matteo's Travel Agency


 Based on 430 reviews

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Verified Review

Khristine A.
Submitted on 8.17.2022

The whole trip from beginning to end was excellent. It all started with the planning. We indicated our interests and our travel agency came up with a tentative schedule. We made adjustments and it was executed perfectly. The trip was stress-less. All the drivers and tour guides were on-time and professional and very informed. They always checked in with us and made sure that we were getting the most out of our experience. The choices of the places we went to was excellent. During the trip, our tour operator checked in with us to ensure we were doing well.  All the restaurant recommendations were top notch and accommodations were excellent choices. Overall, we would definitely recommend this to anyone.

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Travel agent Ana in Spain

Ana's Travel Agency


 Based on 194 reviews

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Verified Review

Sarfraz B.
Submitted on 8.7.2022

Ana and her team from this travel agency made our first international family vacation absolutely magnificent! Ana in particular was patient and attentive from the moment I started describing what my family wanted to see and do on this trip. She helped curate an itinerary that was enjoyable for not only my wife and I, but also our 3 children ranging in age from 6 to 12. Her attention to detail was evident the moment we arrived, where she made sure our airport transportation provided a child seat for our 6 year old, to the moment we departed, where she arranged breakfast-to-go with the hotel for our early morning flight. Working with our travel company and their amazing network of tour guides made us feel like we had (very knowledgeable) friends taking us around the country. The end result was an unforgettable vacation for us!

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Travel agent Vanessa in Italy

Vanessa's Travel Agency


 Based on 64 reviews

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Verified Review

Neil C.
Submitted on 7.16.2022

We thoroughly enjoyed our trip. Having been to Italy several times, we had not explored Emilia-Romagna. Nina worked out an itinerary that gave a good cultural and gastronomic exposure to the area. She listened to our "druthers" and designed a program that checked just about all of our boxes.While we were pleased overall with this travel company's work, there were a few gripes:In the run-up to the trip, we got recurrent excuses as to why things were not being finalized. She was always working with VIPs and VVIPs. Every customer thinks they are a VIP and should be treated accordingly. The final voucher was not completed until we were already in Europe.There was a last-minute upcharge for drivers' services.Our last day on tour was to include a rail trip to Ferrara. I only learned on my own that services were to be interrupted by a strike. I advised our travel company of what I learned, they confirmed my information and we canceled that day's activities. Had I not learned independently, we would have gone to the station only to be foiled there. They should have been proactive in knowing of scheduled strikes and informed us.

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Travel agent Stéphane in France

Stéphane's Travel Agency


 Based on 9 reviews

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Verified Review

Mitchell G.
Submitted on 8.29.2022

This travel agency was a tremendous help in planning and executing a fantastic European vacation for our family of 5 in August 2022. The head of the company, Stephane, was meticulous in finding out our interests, our tastes and made sure every day of our trip to Munich, Lucerne and Paris was perfect. The hotels were top-notch, the guides he chose and transportation was flawless and he went out of his way to find off-the-beaten path excursions with locals who made these countries and cultures accessible and fun. We would recommend our travel company to anyone who is interested in traveling to Europe. Stephane has traveled extensively, speaks many languages and you can rest assured that he and his staff will communicate with you regularly, make sure you have all the tickets and information you need so you can enjoy your vacation to its fullest. We will be working with them again!

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Travel agent Courtney in Italy

Courtney's Travel Agency


 Based on 4 reviews

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Verified Review

Jaime M.
Submitted on 8.29.2022

Thanks to Courtney and her amazingly detailed and thoughtful trip planning, we had the most lovely trip. Our travel agency took care of every detail leaving us feeling safe, engaged, and taken care of on all three of our stops. I have already recommended them to friends who loved tracking our trip from our social media postings. Courtney has a family herself so she was particularly thoughtful around family travel. I would not think twice to book another trip with this travel company and you should not either. 

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Travel agent Manlio in Spain

Manlio's Travel Agency


 Based on 53 reviews

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Verified Review

Juan B.
Submitted on 7.25.2022

Travel company is amazing. We were always very well taken care of. We always felt as though they knew exactly where we were and offering assistance every step of the way.Very easy to communicate with them through phone messaging.Magnificent service.

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Featured Reviews

European Travel Review: Spain, France, Monaco, Italy, Vatican City, Nice, Florence, Cinque Terre, Capri, Barcelona


randy g.
Jun 30, 2022
This travel company gave us a trip of a lifetime. We had great experiences with every travel guides we were provided. Our guide in Nice, France was the best!!!!!!!!! Transportation was for the most part flawless. All our hotels were located perfectly in each city.  Anytime we had any issues the emergency help line was there to assist immediately. We will definitely use this company again in the future.I do have to give the reason for the 4 rating. We had a 2 day stay in Florence that was not a great experience. Lack of communication on our hotel and how to get to our bus tour was awful. The hotel was not a 3-star hotel because it wasn't a hotel it was  Airbnb at the most. Our driver from airport dropped us off and we had no idea how to get into the building. After calling the emergency help line, we struggled for another 30 minutes until finally could find our room. There was no AC in the room with 100-degree temps outside.We were to have breakfast provide each morning. Could never find where that was. The bus tour company provided did a very poor job. Again, no communication how to find where we were to meet. Bus had no AC on a 12-hour tour.

France, Spain & Italy Vacation Review: 2-Week Tour


Shi o.
Jul 06, 2022
Robert with our travel agency did a fantastic job lining up all of our tours, drivers and accommodations! We were treated like VIPs every step of the way and wholeheartedly recommend him and this travel company! We could not be happier with the service we received!

Italy, England, France & Spain Travel Review: Family Trip, 16-Night Tour


Pedro C.
Jun 27, 2022
We were very pleased with the services provided by our travel agency before and during our trip. Our agent, Rose was incredibly patient and thorough with me during the planning process as well as available during our trip. My wife and I traveled with my elderly parents and had some unusual requests but Rose and the whole team made every effort to accommodate our needs and make the experience very memorable. Everyone was always on time to pick us up and I was informed of delays and travel changes by our travel company before any one else. We felt as if they were watching over us the whole time knowing where we were supposed to be and making sure that we were. There is no doubt that I will contact Rose and this travel agency on my next travel plans as well as refer all my friends and family to do the same.

Luxury European Tour Review: England, France, Italy & Spain, 3-Week Vacation


Deanna G.
Jun 21, 2022
The trip was great. Sarah payed attention to exactly what we were looking for and booked the best hotels and excursions. She also stayed in contact with us during our stay to make sure things were progressing smoothly. I will definitely use them in the future. 

Luxury European Family Vacation Review: Saint-Jean-Cap-Ferrat, Stiges, Lago di Como, Paris, Italy, Spain, France, Switzerland


Karime I.
May 08, 2022
An incredible and super professional agency filled with perfect and personalized details to make the most amazing trip for all the family 

Italy, Monaco, France & Spain Anniversary Travel Review: Rome, Food Tour, Costa Brava, Florence, Nice, Genoa, 12-Night Trip


Wendy G.
Jun 05, 2022
Our trip was great. We loved everything. Raquel and everyone at our travel agency were fantastic. I have never been on a trip were I felt so taken care of. From the planning process to the actual trip Raquel was always available for us. We went on the trip for our 25th anniversary and a couple of our friends joined us. Trying to include something for everyone on the trip was something I thought would be tough, but Raquel made it easy. She listened to what we said and made suggestions. Then if we wanted a change she would rework everything. During our trip Raquel and her staff kept in touch with us and made sure we knew who our tour guides would be and when we would be meeting them. We had a couple of changes that were made during the trip which turned out great. Even when we couldn't find our driver when we arrived at a crowded train station Raquel quickly helped us when we reached out.  All of our tour guides were also phenomenal. They were very knowledgeable and very patient with a group of 4 people that have very different personalities. We were able to see everything we wanted to see and also have some free time to go and explore. Raquel even did extra research to give us a list of Cigar Shops and Hat Shops in every stop since my husband loves hats and we love to enjoy a nice cigar after dinner. We highly recommend this travel agency and hope to work with them again!!

France, Italy & Spain Trip Review: 13-Night Mother/Daughter Vacation


Cynthia P.
Aug 05, 2021
Our travel company built us the best trip of our entire lives. They built our magical trip for my daughter and I to Spain, France and Italy. Our travel planner stayed in touch with us throughout our trip and was available at any time if we needed anything. She would inform us of our drivers that would await at airport to take us to our hotels. Had our travel guides meet us in lobby to take us on amazing food tours and other tours that we had asked her to help us take part of. We did so much in the two weeks that we traveled. She made our journey through 4 countries so flawless, booked our domestic flights within Europe and was just amazing! Provided suggestions for us on free dates and it felt as if she was with us along the way. We stayed and viewed some of the most breathtaking scenes/sights/views that I do not think I would be able to do without our travel planners help. I will definitely be contacting her again for our next trip! Best trip of my life and my daughters! Thank you to our travel specialist! 

Travel Review: Luxury France, Italy, & Spain Vacation, Piedmont, Provence, Barcelona, Arles, Alba, 17-Day Tour


Ann L.
Oct 07, 2019
Great hotel choices.  Tours and guides were wonderful.  

Spain, France, Switzerland & Italy Luxury Driving Tour Review: Cadaques, Jungfrau, Barcelona, Avignon, Interlaken, Local Cuisine


Robyn C.
May 05, 2019
Our driving trip through Spain, France, Switzerland and Italy went without a hitch.  The route was well planned and for the most part the accommodations were lovely.Cadaques Spain was a wonderful addition, and certainly worth the switchback drive up and down the mountain.I would not recommend Beziers, France as a stop off. The town has much history, but little worth seeing.  Same with Interlaken, Switzerland.  The Jungfrau was a nice day trip, but the town is too touristy.Milan was a wonderful stop for us, but our hotel was subpar and not conveniently located. We love Zicasso and will continue to use them for planning our trips. 

Travel Review: Luxury Tour of Spain, France & Italy, Nice, Barcelona, Montserrat, Sagrada Familia, Bike Tour, Cooking Class


Mark S.
Jul 21, 2018

The planning and preparation was very thorough and professional.  My trip involved three countries, planes, bikes, cars, and trains.  Everything was handled carefully and with enough time to connect.  

The hotels were fine, just as I expected.  The activities were probably better than I had expected. The guides were on time and knowledgeable.  The wine tour in Chateauneuf du Pape was especially engaging, as was the cooking class in Barcelona.  There were no hitches.

Everything went smoothly from start to finish. Thanks to our agentfor handling everything and organizing it so that I could understand where I had to be from the beginning of the day to the end.  Arrivederci. 

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