France and Italy Travel Agents & Reviews

I want to commend our travel company for a seamless, stress-free dream vacation to Italy. The staff was able to thoughtfully curate a trip once we communicated our list of places to visit and were respectful of our time (and more importantly, our budget). They were even able to add on a last minute activity to our trip! The drivers and guides who helped us along our journey were kind, knowledgeable and helpful. Our travel team was also very quick to respond to last-minute changes to our trip (train delay) which resulted in no disruptions to our plans. I would highly recommend them and look forward to a return trip to all the cities we visited, and would gladly do so with assistance of this travel agency. 

This is the third time we have used Zicasso and we will continue to do so since the services of their agents are absolutely superlative. Our wonderful agent, Lisa, booked a trip to Western France and planned it perfectly and included those areas we wanted to see as well as some we never would have thought about. She also included choices in the different areas such as on the way from Paris to our first stop, Honfleur, she suggested stopping at either Giverny, La Roche-Guyon or Rouen. We picked what suited us best and our itinerary continued this way throughout most of our 18 days in France. The places we stayed were wonderful. The restaurant recommendations were fabulous. The tours were outstanding. Everything was done with so much care and thought. It was a magnificent trip and we hated leaving.One of the most important things to us when we plan a trip is trust and accessibility of the travel agent. I can't say enough wonderful things about Lisa. I know this is more than a job to her. She clearly cares about her clients and their satisfaction and happiness.  

Our travel company went above and beyond to make sure we had an enjoyable trip! We learned so much about the places we visited and about how we travel together, and what we want in terms of future travels. We had some rough moments, but out travel team made sure we had everything we needed. The emergency line through WhatsApp was extremely helpful and there was always someone ready with critical information when we needed it.We feel we barely scratched the surface even though we got to do and see so much! Our travel agency gave us just enough leisure time to ourselves in between small group tours and honestly it was much needed.Before we even got halfway through our trip we knew we needed to go back at some point in our lives. This travel company made our honeymoon an amazing adventure that we’ll remember for the rest of our lives! 

Laurence from the travel company was excellent to work with in planning our twins graduation trip to France.  The planning phase was conducted seamlessly and was very detailed.  It took into account all of our individual ideas for seeing France for the first time with college graduates.  The drivers for our transportation were all timely and very professional and in very comfortable Mercedes Benz vans. Our driver who drove us to the high speed train station took extra time and care to get us to our gate.   

The trip was well planned with stays in Bologna, Florence, and Perugia, and in line with our profile and with the zoom discussion with Daniela. Their staff was available at any time and the drivers and guides they engaged for us were excellent. We were uncomfortable with the location of one hotel - it was at the top of a particularly steep hill town - we did not have a good understanding of the steepness of the grade. But since we selected the town, the mistake was primarily ours. Going forward, should anyone choose this town and/or this hotel, the steepness of the town’s streets should be explored. Daniela acted quickly and secured us another room at an excellent hotel.

Our Tuscany trip surpassed every expectation. Not only the choice of hotels, tours and drivers, but also how our intenerary considered everything we where looking for. As we where guided privately through the history of Florence and it’s amazing art, history and arquitecture, we also got to see the amazing nature and landscapes of the Tuscany area as we biked and hiked through breathtaking scenery.Our trip was planned so that everyday was completely different, with the only constant of great food and wine and being taking care off in every sense.The travel company surpassed all expectations.

Darya at the travel company was an absolute dream to work with.We were traveling with 4 people and she worked with us over email and a zoom call to put together an itinerary that we all loved.  We changed and tweaked the itinerary a few times and she was always just extremely pleasant about anything we requested. When the time came to travel she sent us all the tickets and meeting places we needed. She was also very available the entire time we were in Italy and would reply to calls/emails in minutes.  The fact that she was so responsive really put us all at ease. She replied to questions about tipping, called vendors when there were issues and just really treated us like VIPs.I would recommend Darya/travel company to anyone traveling to Italy!

We had a wonderful trip to England and France that this travel company helped us plan and organize! We really appreciated how they listened to our interests and suggested activities that we would enjoy. We were very pleased with the hotels and guides they arranged for us. The travel app was a great resource for us during our trip. Also, our travel agency was very responsive and helpful when we had questions during our trip. We would not hesitate to use this travel team again for a future trip.