Thailand, Cambodia, and Vietnam Travel Agents & Reviews

Wow, what a trip!  What an adventure!  We cannot say enough good things about the travel agency, Lenny and his team. From the very start of our travels, the team was on hand, catering to our every need and staying one step ahead of us.  We were greeted at airports, bustled through customs and baggage, driven by expert drivers to our beautiful accommodations and then met each day by knowledgeable and fun tour guides taking us to the top tourist spots as well as the little known, hidden gems that most non-locals would not know about. With the travel company on the ground, we were able to enjoy our days, immersing ourselves in the culture, history, food, nature and beautiful sites of Thailand, Siem Reap (Angkor Wat), Chiang Mai and finally Phuket. We loved experiencing all the must-sees and at the same time, having local guides at each destination that could take us to more remote, lesser-known destinations, and fill us in on the local flavor, customs, current and recent history of the people, including government, religion, economic situation, traditions and even some of their family backgrounds. Very warm and personal, yet professional at the same time. Not to be missed were the various food tours and tastings in Bangkok, at the floating market south of Bangkok, and in Siem Reap. And learning about the local hill tribes and Lanna cultures, going to the highest point in Thailand, bathing the elephants, and kayaking around the caves in Phra Nang Bay. Did we mention the spectacular Wats everywhere?  Wish we were still there, just anticipating our next day's adventures, with the travel agency managing every detail in the background.  Thank you Lenny, and the rest of the team and their on-the-ground guides for an absolutely perfect vacation!

The most well planned and brilliantly supported tour of Vietnam. The drivers and guides were exceptional; we are viewed them as friends by the end of our time with each. All accomodation and meals were also of a very high standard. It was wonderful for Vinh, Director os Sales, to personally come and meet with us, as well as calling us on our immediate arrival from our international flight. We felt brilliantly supported and cared for the entire time and did not, for one moment, need to worry about anything. 

We really enjoyed our 16 day trip to Thailand. All of our hotels were fantastic and provided different experiences. We particularly enjoyed the beaches, Elephant Park, and Bangkok food tour. We were grateful for the guidance to take a day to recover from the trip and really appreciated having an hotel with a pool to relax at during peak Summer season. All of our guides and transfers were professional, however there were some English communication challenges at times which lead logistics confusion and not fully understanding the history of some sites. 

Overall, a very positive experience. What I love about traveling is what you learn about yourself and how you respond. The travel agency offered the vehicle for this to become a reality. The agency and partners usually came through without a hiccup. There were three outstanding guides: one in Siem Reap, in Chiang Rai, and in Vientiane. They were knowledgeable and spoke excellent English. All accommodations were excellent and most guides offered restaurant suggestions within walking distance. The timing of tours and length offered the  right amount of time to enjoy the highlights. Also, guides were able to add suggestions based on our interests.

The trip was fun and exciting and went very well.  The guides chosen were very knowledgeable and attentive.  Logistics were good as well.  Suzie and the team were all very attentive. 

This was an excellent company to work with. We would recommend to all.  However I want to preface this review by stating that this trip was planned back in Jan. of 2020, prior to the Chinese virus disaster, and that this trip was postponed in March 2020 for 3 consecutive years. Our original travel planner left the company, and a new one was installed to carry on this trip to completion, (she did a great job).  The goal of our trip was based on cultural aspects and the people of the countries visited.  Despite setbacks, all and all this was a good trip.   Of course, there were several instances beyond everyone’s control that caused this trip to be less than stellar.  Weather (pollution). We didn't see the sun for 30+ days, and changes due to the Chinese virus. The explanation of events and itinerary were far more glorious than received.  Not bad, but different.  But all in all it was a great trip nonetheless. Yes we would recommend to all.  

Our experience with this travel company was exceptional. Couldn’t be happier. The process of setting an itinerary was enjoyable as our travel agency provided personal attention to ensure we planned the trip we wanted and responded quickly to several requests for changes in location and activities. We definitely felt a connection with our representative. Once we started the trip, our accommodations were stellar, our guide an absolute treat, and our driver kept us safe in the chaos that is Hanoi traffic. The itinerary spanned the gamut of food, culture, history, and sublime geography. The individuals we worked with from our travel company were courteous, responsive, knowledgeable, and a joy to deal with. We are very much looking forward to another trip with them in the future.

 I would give the trip and company 4.5 stars but that is not an option. Overall, the trip was interesting and we felt the program allowed us to get a good overview of both Vietnam and Cambodia. Ms. Ha at the travel agency was excellent to work with---she was very prompt in responding to our queries, helped us plan a great itinerary, and attended to glitches right away. The arrangements, especially in Vietnam, were very good. The guides were always punctual, they were knowledgeable about their cities and keen to share that knowledge with enthusiasm. We appreciated the fact that in Hanoi, our guide went out of his way to help us with money exchange and pharmacy purchases and also allowed us to fit in an unscheduled visit to the Hanoi Hilton (at our expense of course). It was also very nice to have dinner with Ha our final day in Vietnam. The cruise on Halong bay was a bit disappointing---for people who do not want to kayak or swim, there were very few activities, and the ship spent a lot of time anchored rather than cruising. The rooms on board however were very good. All hotel choices were very good, and we would like to give a shout out to the hotel in Hoi An, which was a charming place to stay at.We enjoyed Cambodia, but the 95+ degree heat detracted somewhat from our enjoyment and exploration of the temples in Siem Reap. Due to a mix up with the operator in Cambodia, and despite our mentioning this to the guide, we went to all the temples in a single day, which was somewhat exhausting. Our guide was knowledgeable, but seemed to go strictly by the book (parts of Angkor Wat were closed to tourists the first day because of the king's visit). The next day's excursion to Tonle Sap lake and Banteay Srei temple was slower paced and more enjoyable. On our free third day we hired a tuktuk and enjoyed a trip through the countryside to the Landmines museum. Our guide in Phnom Penh was great and made recent history come alive.