Sand dunes in Sossusvlei, Namibia

Namibia and Botswana Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in Namibia and Botswana

At Zicasso, we excel at helping you get your vacation planned. Not just any vacation, but an exceptional one filled with inspiring and life-enriching experiences.

Our approach is different. We don’t plan your vacation ourselves. We’re experts at finding and matching travelers to travel specialists from the top 10% of the industry.

Each Namibia and Botswana travel agent has been meticulously screened and has the expertise and local connections to handle every element of your vacation.

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Ratings of Zicasso's Service
Travel agent Rachel in Africa

Rachel's Travel Agency

4.9

 Based on 111 reviews

See Rachel's profile

Destinations:

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Botswana
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Namibia
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South Africa

Verified Review

Melinda H.
Submitted on 1.5.2023

WOW! What a trip! Our tour operator company is truly a special company with special employees. We were blessed to have been guided by our guide who quickly became a friend in addition to expert in all things South Africa (history, culture, people, landmarks, places anything!), exploring, hiking, paddling, eating, and so much more. This was truly a trip to remember forever; the ease of having a car (a well-stocked one, at that), a flexible schedule, and a trusted guide allowed us to squeeze as much juice as we could out of our 2 weeks in the Western Cape. I could not speak enough positivity on our guide; he is truly gifted in bonding with people, making them feel comfortable, pushing their limits in a positive way, and creating a deep, meaningful impact on each of our lives. Also, once he realized truly how adventurous and active our family was, he made sure that we made the most of each day, constantly searching for new, fun ways to experience the country. He was constantly texting, calling, and brainstorming new paths, additions, offerings along the way. This really added the unique, personal touch to our trip that you could only get with a company like this. He was so knowledgeable of all companies and opportunities around him, where to book activities, get food, and he adjusted so well to the traveling style of our family. WE LOVE OUR GUIDE! Regarding our travel agency, I also have only positive remarks. The booking and planning process was made so easy with Rachel's help. She quickly caught on to our family's style and outlined an itinerary using pretty much all of the locations and activities I had proposed from my research. She was communicative and reliable in booking and working out logistics, even through our postponing of the trip last December. I loved the online itinerary I got with the photos and details of our custom trip that made it so digestible and easy to review (and look forward to)!Overall, we had an outstanding experience and will hold our guide and the Western Cape close to our hearts! Thank you so very much for all of the hard work and dedication the company and all of its people provide. There is a lot of love that goes into these trips!

Travel agent Neil in South Africa

Neil's Travel Agency

4.9

 Based on 10 reviews

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Destinations:

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Botswana
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South Africa
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Zambia
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Zimbabwe

Verified Review

Isabelle K.
Submitted on 11.14.2022

Neil, from this travel company, did a brilliant job organizing our safari to Zambia. Every detail was planned out. We were a family traveling and he picked perfect camps for us to stay. Our guides were incredibly knowledgeable. We are interested in birds, as well as the animals, and the guides were excellent at spotting them. Every part of our trip went smoothly and according to plan. We were met at the airport in Lusaka and well cared for every step of the way.  Every camp we stayed in was comfortable with wonderful views. Our flight in a cessna was an added bonus.Neil was so easy to contact. He also responded immediately and was responsive to all our needs. He is also extremely knowledgeable about the country.I have recommended our travel agency to family members and have no hesitation recommending their services to anyone looking for a special safari experience.

Travel agent Natalie in South Africa

Natalie's Travel Agency

5.0

 Based on 77 reviews

See Natalie's profile

Destinations:

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Botswana
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South Africa

Verified Review

Danijela Z.
Submitted on 9.17.2022

Our African Safari finally happened after being postponed from January 2020. This was our first time using Zicasso and we are overwhelmed what an extraordinary travel specialist Natalie from this travel company is. Although we have travelled extensively in the past, this was our first safari. Prior to leaving we did have a few concerns regarding unknowns of a Safari experience. Natalie was knowledgable, patient, responsive and assuring. Natalie followed up and stayed in touch over the time it took for us to finally take our trip, she listened to our concerns, needs and requirements, and met each and every one of them. She organized this amazing memorable and luxurious Safari experience with fantastic guides and accommodations. We toured from Johannesburg to African Safari in Botswana to Victoria Falls to South African Safari's and to beautiful Cape Town. Our African Safari experience exceeded our expectations. We will cherish this trip and look forward to visiting again. We are left with lots of good memories.Thank you Natalie for this exceptional first time Safari experience! 

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Travel agent Charles in Africa

Charles' Travel Agency

4.9

 Based on 24 reviews

See Charles's profile

Destinations:

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Africa
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Botswana
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Kenya
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Namibia
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Rwanda
4  More

Verified Review

Michele L.
Submitted on 12.6.2021

If you are considering an outfitter to plan a trip to Africa, I cannot express strongly enough how much you should consider this travel agency!  I just returned from a 2-week “trip of a lifetime” safari that was originally scheduled to start one-week before the global lockdown.  My travel planner had created the most incredible trip to Tanzania to see the Serengeti and then to Rwanda to see the mountain gorillas. I was not sure how they would be able to handle the lock-down given the unknowns of travel for an unknown period of time.  The long-term nature of this travel company's relationships with their vendors coupled with the professionalism and integrity of their company resulted in the trip being rescheduled (a few times) without really any increase in costs and at the same exceptional accommodations and itinerary. The camps I stayed at were exquisite (5 star) and gave me such a personal feel of different ways to experience the Serengeti.  The personal guides in both Tanzania and Rwanda were beyond my expectations in their knowledge, passion, and dedication to supporting an exceptional client experience. Additionally, this travel company demonstrated at every step of the trip their personal commitment to ensure I felt safe and secure (given Covid concerns/requirements and unfamiliarity with the countries), and supported 24/7 with every question, no matter how small or large.   I hope to return to Africa again… and I would ONLY use this travel company.  Please consider them… and just give them a call.  From the very first contact, I knew this was the company with whom I wanted to build my trip of a lifetime adventure.  

Travel agent Dan in South Africa

Dan's Travel Agency

5.0

 Based on 117 reviews

See Dan's profile

Destinations:

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Africa
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Botswana
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Kenya
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Rwanda
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South Africa
3  More

Verified Review

Alexa G.
Submitted on 10.24.2022

Dan and Mandy from the travel agency are absolutely incredible to work with. We reached out for help planning our honeymoon. We didn't reach out in the most timely fashion and were incredibly stressed with wedding planning when we did. I had 1 conversation with Dan and that was all he needed to put together our absolute dream honeymoon. He somehow read my mind in ~20 minutes, made us feel incredibly comfortable traveling to a part of the world we had never been and immediately put us at ease that we were in good hands. Dan and Mandy helped us with every single step to make sure we were prepared for the trip so we could simply relax and enjoy it. They answered multiple rounds of questions and were flexible while providing their input as we finalized the details of our trip. Every detail was handled while we were on our trip and it felt like we had really good friends (with incredible taste in travel that we look up to) on the journey with us. We cannot recommend using the travel team to book your trip enough - these guys will be dealing with us for decades to come. 

Travel agent Kent in Africa

Kent's Travel Agency

4.9

 Based on 51 reviews

See Kent's profile

Destinations:

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Africa
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Botswana
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Ethiopia
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Kenya
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Namibia
4  More

Verified Review

Lindsay K.
Submitted on 11.7.2022

Our honeymoon trip to Kenya and the Seychelles was seamless thanks to this travel company. Diana was extremely knowledgeable about the safari experience and the camps and made great suggestions about how to split our time. Every transfer was planned out, making the trip stress-free at every step of the way. Diana and Nell were extremely responsive and professional throughout the whole booking process.

Travel agent Murray in Botswana

Murray's Travel Agency

4.9

 Based on 428 reviews

See Murray's profile

Destinations:

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Botswana
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Maldives
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Mozambique
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Namibia
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Seychelles
3  More

Verified Review

Hannah B.
Submitted on 11.4.2022

We had a wonderful trip to South Africa to celebrate our honeymoon! The only small hiccup was a lack of transportation arranged between our stay near Hazyview and the Elephant facility for our elephant interaction (there used to be a bridge connecting the properties but it is no longer in service - we could not arrange our own transportation last-minute so thank goodness the Manager at our hotel graciously escorted us in his personal vehicle!). Otherwise, the trip was seamless and unforgettable! *We experienced a unexplained charge from Flywire that was never resolved. I went back and forth between our travel company, my bank and Flywire but no one was willing to claim or own up to a $227 charge that I received for processing a payment through Flywire. I would not recommend providing that 3rd party payment option to customers unless you disclose that there is a processing fee. 

Travel agent Simon in Africa

Simon's Travel Agency

4.9

 Based on 113 reviews

See Simon's profile

Destinations:

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Africa
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Botswana
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Congo, Democratoc Republic of the
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Ethiopia
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Kenya
8  More

Verified Review

Kathy T.
Submitted on 8.30.2022

Our trip was spectacular- everything we hoped it would be. Originally planned for 2020 and postponed twice, our travel advisor, Andre, was incredibly helpful, flexible, and patient. My husband and I travelled with our daughter, son-in-law and 2 teenage grandkids. It was a great mix of history, adventure, local cuisine, and a safari the was beyond all expectations.

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Featured Reviews

Luxury South Africa, Namibia, Zimbabwe & Botswana Trip Review: Cape of Good Hope, Zambezi River, Victoria Falls, Safari

PS

Patrick S.
Jul 21, 2022
We just returned from a 3 week four country (South Africa, Namibia, Zimbabwe, Botswana) trip that involved six internal flights and numerous transfers, seven hotels and lodges and other tours and events. All sent off without a hitch. Rachel provided a clear detailed itinerary that met all our needs to intimate, interesting locations away from overly commercial, crowded tourist trap accommodations. Highlights for us was self-driving through the rugged and empty roads of Namibia, down to the Cape of Good Hope in South Africa, the stunning beauty of the Zambezi River and Victoria Falls in Zimbabwe and wild beauty of our safari in Botswana. What was priceless were all our conversations with the different people we met from Africa on our journey. I have traveled extensively around the world, but had never spent time in Southern Africa, and cannot wait to return. The hospitality, the food, the wine and the adventure surpassed my expectations, and I have Rachel to thank for an incredibly well-planned adventure. 

South Africa, Botswana, Zambia & Namibia Trip Review: Sossusvlei, Safari Tour, Krueger National Park, Victoria Falls

EB

Eliezer B.
May 09, 2022
Our trip to South Africa, Zambia, Botswana and Namibia was an amazing trip having a large variety of sites, from cities to waterfalls (Victoria Falls) to wild animals in three different game parks and amazing desert colors. We did a lot of travelling, mostly by small charter planes. The basic itinerary was developed by us with a lot of input from our agent, Tanya, who finalized it and arranged all the accommodations, guides, travel arrangements, hotels, game parks etc. Not only were all the arrangements complete and met our requirements, but during the trip she constantly stayed in touch with us and was on top of every step of the way, including unforeseen changes (e.g., delay in flights).We travel frequently around the world, and this was one of our most successful trips. 

Luxury Africa Safari Review: South Africa, Zimbabwe, Botswana, Namibia, One-Month Tour, Sand Dunes, Sunsets & History

WN

Walter N.
Jun 25, 2022
If I could mark this as a 10 star experience, I would. The travel company did a phenomenal job at planning and helping us have an enchanting 4 weeks long tour of Southern Africa in some of the most memorable, iconic, and fantastic places on earth. We started planning the trip 3 years before we could actually travel due to the restrictions imposed by Covid but our travel agent stood by us and worked with us the entire way to make this happen. At every step of the way, I felt that we received the best advice, recommendation, and service. We ended up visiting South Africa, Botswana, Namibia, and Zimbabwe/Zambia (Victoria Falls). We stayed at 12 locations, flew 7 flights intra-Africa,  and had 17 transfers to and from our destinations, not to mention the 30 plus trips/outings/drives that we took at the various locations. All this worked without one single snag. Everybody we met along the way and worked with were absolutely incredible; professional, courteous, friendly, and happy to assist in a genuine way, which made us feel welcome and added tremendously to the experience. The travel company was always just an email or phone call away and always responded immediately to the various questions I had as well as accommodated changes without any issues. In addition, we had several heartwarming surprises along the way that the company arranged to help us celebrate an anniversary and my wife's birthday.I do not hesitate to give the highest rating and warm recommendation to the travel company. Book with confidence knowing that they will go the extra hundred miles to ensure you will have the time of your life and remember fondly your trip to Africa.Thank you so very much Kylie, Rachel and the travel team, you have helped Monica and I to enjoy your beautiful part of the world, learn so many things, and make memories (supported by 6,500 pictures and 24 hours of video footage) that we will treasure for the rest of our lives.

Luxury South Africa, Namibia, Zimbabwe & Botswana Tour Review: Cape Town, Cape Winelands, Okavango Delta, Victoria Falls, Safari

JH

Jim H.
Dec 26, 2022
Rachel and her team patiently and very thoroughly put together a wonderful itinerary for my wife and me. Rachel was unfailingly responsive to our many questions and offered the insight on which we relied with complete confidence. Once we embarked on our travels, Rachel saw to it that things proceeded seamlessly. The companies she used for transportation and guiding were very professional and despite the many connections required during our multi-country trip, they were always there in a timely and friendly fashion to ensure we arrived at the intended destinations as and when planned or took us to see the sights we desired to experience (and some that were more spontaneous but equally rewarding). We were very fortunate, and appreciative, that Zicasso paired us with this travel company. 

Luxury African Vacation Review: Namibia, South Africa, Botswana, Zimbabwe, Wildlife, Sand Dune Climbing

PS

Paula S.
Aug 29, 2022
The trip was fantastic and surpassed my expectations. We covered a large area with a lot of movement and I was very impressed with the level of coordination and how easy and stress free the transitions were throughout the trip. Lodging, staff, guides, food, wildlife sightings…all were superb! It was a little sad to leave.

Botswana & Namibia Vacation Review: Etosha National Park, Sossusvlei, Victoria Falls, Chobe, Khwai, 2-Week Tour

AM

Alan M.
Jul 26, 2022
From our very first contact, including a friendly telephone conversation, trying to establish what our hopes and expectations for our trip might be, this travel agency have listened, suggested, and advised, constantly adjusting until we were all happy our itinerary was exactly what we wanted.The trip was a long time coming, originally planned to happen in 2020, but postponed twice because of covid. With each postponement, our travel company have juggled things with their suppliers to keep our original itinerary intact, with only minor changes by the time the trip happened.When we originally thought about the trip, we knew it wouldn't be cheap, and it wasn't. However, as soon as we arrived, it was obvious that it was money well-spent. We normally organize our trips independently, but a trip like this to remote places that we knew little about, with a travel infrastructure we knew even less about, was way off our scale.I'm delighted to say that everything ran like clockwork. Our lodges, guides, drivers and pilots, all seemed completely aware of our itinerary, and all linked seamlessly together. One person would not leave our side until they'd safely handed us on to the next. All we had to do was turn up and enjoy it!

Luxury Africa Safari Tour Review: Botswana, South Africa, Namibia, Zambia, Game Drives, 3-Week Vacation

LC

Laura C.
Aug 10, 2022
The pace of the travel was ideal, started relaxing to start with after arrival, the built up for all the game drives and a nice relaxing couple of days at the end to get ready to return.

Travel Review: Botswana, Namibia, Zambia, & Zimbabwe Africa Safari, Wildlife, 2-Week Trip

KB

kim b.
Jan 29, 2020
Wonderful trip, wonderful service in planning the trip! Great recommendations and targeted insights to make the safari experience live up to expectations, appreciated the first hand experience of agency. The logistics organised by them ran like clockwork.

Namibia, Botswana, South Africa, Zimbabwe, & Zambia Trip Review, Luxury Africa Safari, Victoria Falls, Sabi Sands Game Reserve

RS

Randy S.
Jan 19, 2020
Great trip, everything went very smooth.

Namibia, Zimbabwe, South Africa & Botswana Review: Couple's Luxury Africa Safari, Kasika Island Zambezi Region, Chobe National Park

MB

Michael B.
Dec 10, 2019
My wife has always had the dream to safari in Africa.  I have always planned our vacations and had never previously felt I needed the help to make those adventures come to life.  When I started down the road of planning such an important life experience, I quickly discovered that managing and planning such a trip is a daunting process. Finding the right locations for us, identifying the experiences that would last a lifetime, and logistically structuring the itinerary all became key pieces of a puzzle I felt incapable of putting together without some help.  I reached out to two agencies originally to start the planning process.  Very quickly I focused on working exclusively with this travel company and our agent.  She listened, was creative, and almost intuitively knew what would bring this mosaic to life for us.  Our travel agent was patient as I moved pieces and parts of the itinerary, always reassuring that her focus was on our experience, and responsive to every question or concern.  We confirmed the itinerary and my wife and I prepared for our journey.  The agent provided great information and detail to guide our preparations and insure we could confidently step off into our adventure.  It is one thing to plan, it is another to execute.  The execution was flawless.  The support system to transfer between each location, through multiple countries, and maximize each experience was second to none.  Our agent's planning and hard work allowed me to have an easy mind.  The amenities were spectacular, the experiences better than I could have imagined, and the dream of a lifetime for my wife came true.  I want to focus this review on this travel company and our agent.  While I have wonderful things to say about each place we went and will write reviews sharing those thoughts,  it is important to highlight the person who put all those moving parts together to function in perfect harmony.  We decided that another trip to Africa is in our future.  This travel company and this agent will be our resource again to plan that trip.  I can't imagine using anyone else.
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