Sand dunes in Sossusvlei, Namibia

Namibia and Botswana Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in Namibia and Botswana

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Ratings of Zicasso's Service
Travel agent Lucy in South Africa office

Lucy's Travel Agency

4.9

 Based on 7 reviews

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Destinations:

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Botswana
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South Africa
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Zambia
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Zimbabwe

Verified Review

Roshana S.
Submitted on 1.20.2022

Talk about the trip of a lifetime. Our trip was magical, memorable, and worry-free. Our travel designer from the travel company helped us plan our two-week honeymoon and it was better than we could have ever imagined. He spent so much time and effort in creating the perfect and unique trip for us. He listened to our preferences, priorities, and concerns, and tailored the trip to what we were looking for. Even with COVID changing our initial plans, he was right there with a great backup option and was always available for a phone call to discuss and adjust our plans. When we wanted to change around a couple of aspects of the itinerary (for example, a different hotel for part of the trip) he had multiple backup options.Going to Africa a few days after getting married, during a global pandemic, was a challenge. However, the designer and the staff in Tanzania made the trip seamless and relaxing. Once we got to Tanzania, we felt like we were always being looked out for and always well taken care of. Our safari driver was exceptional. He was so fun to travel with and always found the best spots for us to view wildlife on our game drives. He was fun, kind, knowledgeable, and he went above and beyond to make us feel comfortable and protected. After a week of safari, we got to end our trip in Zanzibar. Although the weather was spotty, the resort had so much to offer. Our villa was beautiful with a private pool, the food was wonderful, and the pool/beach were incredible. Our honeymoon package included a massage and a private beachfront dinner. The staff was always available to help and went out of their way to be hospitable.Some family members decided to surprise us with additional experiences throughout our honeymoon as a wedding gift. We only learned after how helpful our travel designer was with putting the surprises together and helping them pick out memorable, special, and romantic experiences.We look back on our trip so fondly and highly recommend the travel team. We so appreciate that he made sure to follow up with us after our trip and couldn't wait to hear about it and help us relive our favorite moments.

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Travel agent Rachel in Africa

Rachel's Travel Agency

4.9

 Based on 98 reviews

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Destinations:

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Botswana
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Namibia
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South Africa

Verified Review

Stephanie H.
Submitted on 8.25.2022

Extremely well organized trip. All transfers were on time. All accommodation was exceptional. Rachel at this travel company was quick to reply to any comments or questions I had during the planning stages.

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Travel agent Dan in South Africa

Dan's Travel Agency

5.0

 Based on 112 reviews

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Destinations:

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Africa
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Botswana
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Kenya
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Rwanda
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South Africa
3  More

Verified Review

Emily F.
Submitted on 8.20.2022

This was a trip of a lifetime! We highly recommend this travel agency. We wanted to work with a travel company to plan our adventure - not just take one off the shelf. Dan listened to what we wanted and provided great suggestions that helped us craft our unique trip. His passion for Africa was apparent from our first conversation and talking with him always made us more excited to go. This was our first trip to Africa so we had a lot of questions and Dan helped patiently answer every one.The trip went smoothly, everything was organized by our travel company very well. The flow of our trip was great. All of the food at the camps was delicious! We are vegetarian and had no issue with the quality or quantity of food! 

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Travel agent Murray in Botswana

Murray's Travel Agency

4.9

 Based on 423 reviews

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Destinations:

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Africa
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Botswana
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Malawi
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Maldives
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Mozambique
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Verified Review

Michelle W.
Submitted on 8.17.2022

The flow from one activity through the next was quite smooth. Stella at our travel agency gave us a robust itinerary offering us a little bit of everything in Africa. It was a trip of a lifetime for sure and my mother and I had a great time the whole time!  We felt safe and cared for every step of the way.

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Travel agent Daniela in South Africa

Daniella's Travel Agency

5.0

 Based on 53 reviews

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Destinations:

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Africa
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Botswana
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Kenya
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Namibia
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South Africa
3  More

Verified Review

Joseph R.
Submitted on 10.27.2021

Cannot say enough good things. 5++. Originally I had thought about ending our safari time with a trip to Madagascar, but our travel planner steered us to Zanzibar and that turned out great. When we arrived at Arusha, our greeter met us at the plane doors at the top of the stairs. My wife was having some balance issues, so he helped her down the stairway and commandeered a wheelchair for her. He whisked us through the three health stations and helped retrieve our luggage before we met our driver who sped us off to a coffee lodge. We stayed were a couple of days to accustom ourselves to the time change. Our travel planner saw that we had the cabin closest to the restaurant. They communicated those instructions to the other lodges as well, so my wife didn’t have far to walk to our lodgings.All of the properties we used as safari bases were wonderful. The levels of service were outstanding – the staff couldn’t do enough to ensure we had a great time. Our travel planner had arranged for the same driver/guide to accompany us for the first three lodges. Ali was terrific in adjusting the touring to fit us and in finding game. Besides the usual big five and grazers, we spotted cheetah on the hunt, a python crossing the road, and flamingos (as well as countless other birds).Our favourite of the safari lodges was near the Ngorongoro Crater. Every night we had a fire in the fireplace. After daily safari outings, there was a hot bubble bath with flower petals waiting in the claw-foot tub, and sweet & savoury snacks. The dinners were white table cloth affairs with top-notch cuisine.Our internal flights were well managed. No major snafus. When we arrived at our Serengeti lodge, the welcome was even warmer. We really enjoyed sundowners on the upper terrace, even when a serval jumped on our table and helped himself to a chicken wing. Besides seeing the wildebeest and zebra crossing the Mara River (until the crocs brought one down), a leopard and her two cubs, and a lioness and her four cubs, we finally were lucky enough to see and touch a pangolin. That’s been on my list for a long time.Our final stop on Zanzibar was like a trip to paradise. Every morning we called our butler and let him know what to bring to our sitting room for breakfast. Our bedroom overlooked the Indian Ocean and one of our two plunge pools. We mainly relaxed for five glorious days. Our travel planner had even arranged for a doctor to come and administer our COVID tests in our room so we didn’t need to make the 45 minute journey to the nearest clinic. Usually my wife is ready to return home near the end of a long vacation, but on this trip she agreed that we could stay another week – no problem.If we return to Africa for a fourth safari, we definitely will be calling Danni and Karen .Danni and Karen are a great team.

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Travel agent Kent in Africa

Kent's Travel Agency

5.0

 Based on 44 reviews

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Destinations:

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Africa
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Botswana
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Ethiopia
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Kenya
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Namibia
4  More

Verified Review

Paul R.
Submitted on 8.13.2022

We started planning our African safari in July 2019 with stops in Johannesburg, Victoria Fall, Safari's in Botswana and 4 days at the end on Cape Town. After working with 2 companies referred by Zicasso, we decided to move forward with this travel agency. Sara and the travel team were fantastic to work with. After finalizing customized itinerary for our "July 2020" safari, we had to regroup due to Covid and travel concerns. Sara worked with us to postpone the trip to July 2022 and made sure that all of our deposits were protected. We regrouped in September 2021 and worked with Sara to fine tune the itinerary and travel dates. Throughout the planning, Sara and her staff were always available to answer our questions and make pivot with us as needed. When an internal airline went bankrupt, Sara was on top of it and made sure that alternative flights were arranged. When we needed to change our original hotel in Cape Town due to renovations, Sara got us rooms at another hotel (which was amazing). A week before our scheduled departure, Sara discovered that the jeep safari would not be available at one of the lodges due to high waters in the Okavango Delta. In 24-hours, she worked with us to rearrange our schedule to add an alternate lodge on the Botetit River where jeep safari's were available. The 3 lodges were fantastic and our guides were amazing. Our tours in South Africa were first class with great guides. We would definitely recommend that you use Sara and our travel company if you are planning a trip to Africa.  

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Travel agent Neil in South Africa

Neil's Travel Agency

5.0

 Based on 11 reviews

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Destinations:

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Botswana
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Namibia
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South Africa
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Zambia
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Zimbabwe

Verified Review

John A.
Submitted on 10.11.2019

Our first Safari trip to South Africa fulfiled all of our dreams and expectations and then some. We had the trip of a lifetime and most of the credit goes to the travel team. From helping with the initial planning to making last minute changes they were fabulous. We were always made to feel very comfortable, from meeting us at every airport to assist with transport to reschedualing side trips to better meet our needs the travel team was on top of it all. We would not have had as good a trip as we did with out there help and guidence.  

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Travel agent Charles in Africa

Charles' Travel Agency

4.9

 Based on 23 reviews

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Destinations:

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Africa
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Botswana
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Kenya
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Namibia
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Rwanda
4  More

Verified Review

Michele L.
Submitted on 12.6.2021

If you are considering an outfitter to plan a trip to Africa, I cannot express strongly enough how much you should consider this travel agency!  I just returned from a 2-week “trip of a lifetime” safari that was originally scheduled to start one-week before the global lockdown.  My travel planner had created the most incredible trip to Tanzania to see the Serengeti and then to Rwanda to see the mountain gorillas. I was not sure how they would be able to handle the lock-down given the unknowns of travel for an unknown period of time.  The long-term nature of this travel company's relationships with their vendors coupled with the professionalism and integrity of their company resulted in the trip being rescheduled (a few times) without really any increase in costs and at the same exceptional accommodations and itinerary. The camps I stayed at were exquisite (5 star) and gave me such a personal feel of different ways to experience the Serengeti.  The personal guides in both Tanzania and Rwanda were beyond my expectations in their knowledge, passion, and dedication to supporting an exceptional client experience. Additionally, this travel company demonstrated at every step of the trip their personal commitment to ensure I felt safe and secure (given Covid concerns/requirements and unfamiliarity with the countries), and supported 24/7 with every question, no matter how small or large.   I hope to return to Africa again… and I would ONLY use this travel company.  Please consider them… and just give them a call.  From the very first contact, I knew this was the company with whom I wanted to build my trip of a lifetime adventure.  

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Featured Reviews

South Africa, Botswana, Zambia & Namibia Trip Review: Sossusvlei, Safari Tour, Krueger National Park, Victoria Falls

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Eliezer B.
May 09, 2022
Our trip to South Africa, Zambia, Botswana and Namibia was an amazing trip having a large variety of sites, from cities to waterfalls (Victoria Falls) to wild animals in three different game parks and amazing desert colors. We did a lot of travelling, mostly by small charter planes. The basic itinerary was developed by us with a lot of input from our agent, Tanya, who finalized it and arranged all the accommodations, guides, travel arrangements, hotels, game parks etc. Not only were all the arrangements complete and met our requirements, but during the trip she constantly stayed in touch with us and was on top of every step of the way, including unforeseen changes (e.g., delay in flights).We travel frequently around the world, and this was one of our most successful trips. 

Luxury South Africa, Namibia, Zimbabwe & Botswana Trip Review: Cape of Good Hope, Zambezi River, Victoria Falls, Safari

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Patrick S.
Jul 21, 2022
We just returned from a 3 week four country (South Africa, Namibia, Zimbabwe, Botswana) trip that involved six internal flights and numerous transfers, seven hotels and lodges and other tours and events. All sent off without a hitch. Rachel provided a clear detailed itinerary that met all our needs to intimate, interesting locations away from overly commercial, crowded tourist trap accommodations. Highlights for us was self-driving through the rugged and empty roads of Namibia, down to the Cape of Good Hope in South Africa, the stunning beauty of the Zambezi River and Victoria Falls in Zimbabwe and wild beauty of our safari in Botswana. What was priceless were all our conversations with the different people we met from Africa on our journey. I have traveled extensively around the world, but had never spent time in Southern Africa, and cannot wait to return. The hospitality, the food, the wine and the adventure surpassed my expectations, and I have Rachel to thank for an incredibly well-planned adventure. 

Luxury Africa Safari Review: South Africa, Zimbabwe, Botswana, Namibia, One-Month Tour, Sand Dunes, Sunsets & History

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Walter N.
Jun 25, 2022
If I could mark this as a 10 star experience, I would. The travel company did a phenomenal job at planning and helping us have an enchanting 4 weeks long tour of Southern Africa in some of the most memorable, iconic, and fantastic places on earth. We started planning the trip 3 years before we could actually travel due to the restrictions imposed by Covid but our travel agent stood by us and worked with us the entire way to make this happen. At every step of the way, I felt that we received the best advice, recommendation, and service. We ended up visiting South Africa, Botswana, Namibia, and Zimbabwe/Zambia (Victoria Falls). We stayed at 12 locations, flew 7 flights intra-Africa,  and had 17 transfers to and from our destinations, not to mention the 30 plus trips/outings/drives that we took at the various locations. All this worked without one single snag. Everybody we met along the way and worked with were absolutely incredible; professional, courteous, friendly, and happy to assist in a genuine way, which made us feel welcome and added tremendously to the experience. The travel company was always just an email or phone call away and always responded immediately to the various questions I had as well as accommodated changes without any issues. In addition, we had several heartwarming surprises along the way that the company arranged to help us celebrate an anniversary and my wife's birthday.I do not hesitate to give the highest rating and warm recommendation to the travel company. Book with confidence knowing that they will go the extra hundred miles to ensure you will have the time of your life and remember fondly your trip to Africa.Thank you so very much Kylie, Rachel and the travel team, you have helped Monica and I to enjoy your beautiful part of the world, learn so many things, and make memories (supported by 6,500 pictures and 24 hours of video footage) that we will treasure for the rest of our lives.

Botswana & Namibia Vacation Review: Etosha National Park, Sossusvlei, Victoria Falls, Chobe, Khwai, 2-Week Tour

AM

Alan M.
Jul 26, 2022
From our very first contact, including a friendly telephone conversation, trying to establish what our hopes and expectations for our trip might be, this travel agency have listened, suggested, and advised, constantly adjusting until we were all happy our itinerary was exactly what we wanted.The trip was a long time coming, originally planned to happen in 2020, but postponed twice because of covid. With each postponement, our travel company have juggled things with their suppliers to keep our original itinerary intact, with only minor changes by the time the trip happened.When we originally thought about the trip, we knew it wouldn't be cheap, and it wasn't. However, as soon as we arrived, it was obvious that it was money well-spent. We normally organize our trips independently, but a trip like this to remote places that we knew little about, with a travel infrastructure we knew even less about, was way off our scale.I'm delighted to say that everything ran like clockwork. Our lodges, guides, drivers and pilots, all seemed completely aware of our itinerary, and all linked seamlessly together. One person would not leave our side until they'd safely handed us on to the next. All we had to do was turn up and enjoy it!

Luxury African Vacation Review: Namibia, South Africa, Botswana, Zimbabwe, Wildlife, Sand Dune Climbing

PS

Paula S.
Aug 29, 2022
The trip was fantastic and surpassed my expectations. We covered a large area with a lot of movement and I was very impressed with the level of coordination and how easy and stress free the transitions were throughout the trip. Lodging, staff, guides, food, wildlife sightings…all were superb! It was a little sad to leave.

Luxury Africa Safari Tour Review: Botswana, South Africa, Namibia, Zambia, Game Drives, 3-Week Vacation

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Laura C.
Aug 10, 2022
The pace of the travel was ideal, started relaxing to start with after arrival, the built up for all the game drives and a nice relaxing couple of days at the end to get ready to return.

Botswana & Namibia Africa Safari Review: Damaraland Territory, Scenery & Wildlife

DM

Dan M.
Nov 18, 2019
 Our trip was wonderful, basically everything we had hoped for. We were looking for great scenery in Namibia and lots of animals in Botswana, and our time in each country surpassed our expectations. The lodges were very professional, the guides were outstanding.  This particular trip we were looking to have everything completely taken care of. Personnel met us at each airport, basically we were shepherded through the entire two weeks, and that was what we were looking for. 

Travel Review: Botswana, Namibia, Zambia, & Zimbabwe Africa Safari, Wildlife, 2-Week Trip

KB

kim b.
Jan 29, 2020
Wonderful trip, wonderful service in planning the trip! Great recommendations and targeted insights to make the safari experience live up to expectations, appreciated the first hand experience of agency. The logistics organised by them ran like clockwork.

Namibia, Zimbabwe, South Africa & Botswana Review: Couple's Luxury Africa Safari, Kasika Island Zambezi Region, Chobe National Park

MB

Michael B.
Dec 10, 2019
My wife has always had the dream to safari in Africa.  I have always planned our vacations and had never previously felt I needed the help to make those adventures come to life.  When I started down the road of planning such an important life experience, I quickly discovered that managing and planning such a trip is a daunting process. Finding the right locations for us, identifying the experiences that would last a lifetime, and logistically structuring the itinerary all became key pieces of a puzzle I felt incapable of putting together without some help.  I reached out to two agencies originally to start the planning process.  Very quickly I focused on working exclusively with this travel company and our agent.  She listened, was creative, and almost intuitively knew what would bring this mosaic to life for us.  Our travel agent was patient as I moved pieces and parts of the itinerary, always reassuring that her focus was on our experience, and responsive to every question or concern.  We confirmed the itinerary and my wife and I prepared for our journey.  The agent provided great information and detail to guide our preparations and insure we could confidently step off into our adventure.  It is one thing to plan, it is another to execute.  The execution was flawless.  The support system to transfer between each location, through multiple countries, and maximize each experience was second to none.  Our agent's planning and hard work allowed me to have an easy mind.  The amenities were spectacular, the experiences better than I could have imagined, and the dream of a lifetime for my wife came true.  I want to focus this review on this travel company and our agent.  While I have wonderful things to say about each place we went and will write reviews sharing those thoughts,  it is important to highlight the person who put all those moving parts together to function in perfect harmony.  We decided that another trip to Africa is in our future.  This travel company and this agent will be our resource again to plan that trip.  I can't imagine using anyone else.

Namibia, Botswana, South Africa, Zimbabwe, & Zambia Trip Review, Luxury Africa Safari, Victoria Falls, Sabi Sands Game Reserve

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Randy S.
Jan 19, 2020
Great trip, everything went very smooth.
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