Sand dunes in Sossusvlei, Namibia

Namibia and Botswana Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in Namibia and Botswana

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Ratings of Zicasso's Service
Travel agent Rachel in Africa

Rachel's Travel Agency

4.9

 Based on 81 reviews

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Destinations:

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Botswana
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Namibia
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South Africa

Verified Review

Aya O.
Submitted on 5.4.2022

The travel company did a phenomenal job helping me plan a family vacation for multiple families. We started planning for this trip in 2019 and were scheduled to travel for Christmas holiday in December 2020; it was originally planned for 20+ travelers.  Due to the pandemic, we had to postpone the trip twice and more than half the travelers had to cancel. The travel planner and her team were unbelievably attentive and patient with all of the changes to the dates, the itinerary, and the number of clients. With every change, she was very mindful of the budget and the overall vision for the trip.  If the details are important to you (and why wouldn't they be with a trip like this), I would highly recommend this travel company!

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Travel agent Kent in Africa

Kent's Travel Agency

5.0

 Based on 37 reviews

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Destinations:

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Africa
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Botswana
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Ethiopia
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Kenya
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Namibia
4  More

Verified Review

Christine D.
Submitted on 10.21.2021

Sara was the best, she listened to exactly what I wanted and that is the way she planned it.Every place was exactly the perfect place I wanted to stayI did a lot on my trip from Gorilla trekking in Ugunda to southern TanzaniaEverything was perfectly planned and everyone at the lodges in Tanzania made sure I had the best experienceIt was a childhood dream of mine to visit Africa and she made it come true, and it was more amazing then I ever could of imagined!!! I can't wait to call them and set up my next trip!

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Travel agent Lucy in South Africa office

Lucy's Travel Agency

4.8

 Based on 4 reviews

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Destinations:

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Botswana
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South Africa
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Zambia
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Zimbabwe

Verified Review

Roshana S.
Submitted on 1.20.2022

Talk about the trip of a lifetime. Our trip was magical, memorable, and worry-free. Our travel designer from the travel company helped us plan our two-week honeymoon and it was better than we could have ever imagined. He spent so much time and effort in creating the perfect and unique trip for us. He listened to our preferences, priorities, and concerns, and tailored the trip to what we were looking for. Even with COVID changing our initial plans, he was right there with a great backup option and was always available for a phone call to discuss and adjust our plans. When we wanted to change around a couple of aspects of the itinerary (for example, a different hotel for part of the trip) he had multiple backup options.Going to Africa a few days after getting married, during a global pandemic, was a challenge. However, the designer and the staff in Tanzania made the trip seamless and relaxing. Once we got to Tanzania, we felt like we were always being looked out for and always well taken care of. Our safari driver was exceptional. He was so fun to travel with and always found the best spots for us to view wildlife on our game drives. He was fun, kind, knowledgeable, and he went above and beyond to make us feel comfortable and protected. After a week of safari, we got to end our trip in Zanzibar. Although the weather was spotty, the resort had so much to offer. Our villa was beautiful with a private pool, the food was wonderful, and the pool/beach were incredible. Our honeymoon package included a massage and a private beachfront dinner. The staff was always available to help and went out of their way to be hospitable.Some family members decided to surprise us with additional experiences throughout our honeymoon as a wedding gift. We only learned after how helpful our travel designer was with putting the surprises together and helping them pick out memorable, special, and romantic experiences.We look back on our trip so fondly and highly recommend the travel team. We so appreciate that he made sure to follow up with us after our trip and couldn't wait to hear about it and help us relive our favorite moments.

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Travel agent Neil in South Africa

Neil's Travel Agency

5.0

 Based on 10 reviews

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Destinations:

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Botswana
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Namibia
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South Africa
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Zambia
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Zimbabwe

Verified Review

John A.
Submitted on 10.11.2019

Our first Safari trip to South Africa fulfiled all of our dreams and expectations and then some. We had the trip of a lifetime and most of the credit goes to the travel team. From helping with the initial planning to making last minute changes they were fabulous. We were always made to feel very comfortable, from meeting us at every airport to assist with transport to reschedualing side trips to better meet our needs the travel team was on top of it all. We would not have had as good a trip as we did with out there help and guidence.  

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Travel agent Dan in South Africa

Dan's Travel Agency

5.0

 Based on 104 reviews

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Destinations:

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Africa
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Botswana
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Kenya
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Rwanda
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South Africa
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Verified Review

John P.
Submitted on 1.8.2022

This was a complicated trip to plan which we spent a year planning. The travel company planned the middle three weeks of a five week trip. We planned one week on either end, coordinating all the way on both ends for a smooth transition into the travel company middle portion at the beginning and out of the company portion at the beginning of our last week. All of the transitions were executed flawlessly, on both ends.Once we gained a greater appreciation how critical these interfaces were, we expressed over and over to ourselves how fortunate our choice of this travel company to help us plan this adventure for our family had been.Two weeks before our departure, developments with the Omicron variant over Thanksgiving weekend caused us concern, not over the virus but with travel bans various countries were imposing on visitors to certain Southern Africa countries. The travel company gave us non-hurried counsel and advice, leading us to make a strategic decision to substitute Jordan for South Africa in a move that enabled us to complete our entire journey without a single border-crossing problem. At a time when the trip details should already have been finalized, the company helped to make this last-minute change at a financial cost to them and expenditure of uncompensated time and effort.Even after the travel company portion of the trip was over,  one person in our group of 12 tested positive, precluding that person and myself from moving to the next country. I contacted the travel company as well as other resources for advice and assistance. The company’s advice has been the most helpful.Even on routine planning for the trip, the principals of the company helped us plan a trip for our families that several expressed to us was flawless and far exceeded expectations. The travel company certainly exceeded our expectations.We could continue describing examples of how pleased we are with our decision to choose this company, but we hope these few will suffice. From beginning to end, the travel company was committed to doing what was best for us, not what was best for them.

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Travel agent Simon in Africa

Simon's Travel Agency

4.9

 Based on 110 reviews

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Destinations:

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Africa
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Botswana
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Congo, Democratoc Republic of the
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Ethiopia
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Kenya
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Verified Review

Jackie M.
Submitted on 8.11.2021

Our trip was beyond amazing and despite all the issues we could have had traveling during COVID, because of Simon and his team’s help, everything went absolutely perfectly!! I would book with them again in a heartbeat and highly recommend them to others!! We had never used a travel agent before but thought due to COVID and the fact that this trip was more involved than previous trips we have taken, it might be helpful to have someone guide us through each step. I absolutely know this trip would not have even come close to comparing to the incredible experience we had without the help of this travel company.

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Steve's Travel Agency

4.9

 Based on 48 reviews

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Destinations:

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Africa
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Botswana
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Mauritius
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Mozambique
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Namibia
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Verified Review

Shayna G.
Submitted on 1.19.2020

The trip was great - everything we wanted it to be! The travel designer was very responsive in adjusting our itinerary to make sure that we got the experiences and accommodations that we wanted in each of the four locations we went.  The transports that the designer arranged were very professional, friendly, punctual, and knowledgeable.  This was the perfect way to plan and spend our honeymoon!

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Travel agent Murray in Botswana

Murray's Travel Agency

4.9

 Based on 416 reviews

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Destinations:

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Africa
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Botswana
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Malawi
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Maldives
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Mozambique
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Verified Review

Katelyn W.
Submitted on 10.23.2021

South Africa has been at the top of my bucket list since I can remember. So it only seemed fitting to plan a honeymoon destination to South Africa. I thoroughly did my research before picking a travel agency to make sure we went with the best in the business. To say everything from start to finish was exceptional with the travel company is an understatement! From the beginning of the process, our travel designer ensured every detail of the trip was planned to the utmost satisfaction. She jumped through every hoop and made sure it was the trip of our dreams and planned every little detail to do so. She stayed communicative through the whole process, even when we had questions during our trip. Our South Africa honeymoon was by far THE BEST TRIP we have ever been on.We cannot thank the travel team enough! We have honeymoon memories that will stay with us for a lifetime. If you’re looking for an Africa Travel Agency, look no further - this travel company is the best! We will be back and with this company again!

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Featured Reviews

Botswana & Namibia Africa Safari Review: Damaraland Territory, Scenery & Wildlife

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Dan M.
Nov 18, 2019
 Our trip was wonderful, basically everything we had hoped for. We were looking for great scenery in Namibia and lots of animals in Botswana, and our time in each country surpassed our expectations. The lodges were very professional, the guides were outstanding.  This particular trip we were looking to have everything completely taken care of. Personnel met us at each airport, basically we were shepherded through the entire two weeks, and that was what we were looking for. 

Travel Review: Botswana, Namibia, Zambia, & Zimbabwe Africa Safari, Wildlife, 2-Week Trip

KB

kim b.
Jan 29, 2020
Wonderful trip, wonderful service in planning the trip! Great recommendations and targeted insights to make the safari experience live up to expectations, appreciated the first hand experience of agency. The logistics organised by them ran like clockwork.

Namibia, Zimbabwe, South Africa & Botswana Review: Couple's Luxury Africa Safari, Kasika Island Zambezi Region, Chobe National Park

MB

Michael B.
Dec 10, 2019
My wife has always had the dream to safari in Africa.  I have always planned our vacations and had never previously felt I needed the help to make those adventures come to life.  When I started down the road of planning such an important life experience, I quickly discovered that managing and planning such a trip is a daunting process. Finding the right locations for us, identifying the experiences that would last a lifetime, and logistically structuring the itinerary all became key pieces of a puzzle I felt incapable of putting together without some help.  I reached out to two agencies originally to start the planning process.  Very quickly I focused on working exclusively with this travel company and our agent.  She listened, was creative, and almost intuitively knew what would bring this mosaic to life for us.  Our travel agent was patient as I moved pieces and parts of the itinerary, always reassuring that her focus was on our experience, and responsive to every question or concern.  We confirmed the itinerary and my wife and I prepared for our journey.  The agent provided great information and detail to guide our preparations and insure we could confidently step off into our adventure.  It is one thing to plan, it is another to execute.  The execution was flawless.  The support system to transfer between each location, through multiple countries, and maximize each experience was second to none.  Our agent's planning and hard work allowed me to have an easy mind.  The amenities were spectacular, the experiences better than I could have imagined, and the dream of a lifetime for my wife came true.  I want to focus this review on this travel company and our agent.  While I have wonderful things to say about each place we went and will write reviews sharing those thoughts,  it is important to highlight the person who put all those moving parts together to function in perfect harmony.  We decided that another trip to Africa is in our future.  This travel company and this agent will be our resource again to plan that trip.  I can't imagine using anyone else.

Namibia, Botswana, South Africa, Zimbabwe, & Zambia Trip Review, Luxury Africa Safari, Victoria Falls, Sabi Sands Game Reserve

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Randy S.
Jan 19, 2020
Great trip, everything went very smooth.

Travel Review: South Africa, Namibia, Zimbabwe, & Botswana Africa Safari, Cape Town, Swakopmund, Kasane, Victoria Falls, Wildlife

KH

Kim H.
Sep 10, 2019
My husband, daughter and I very much enjoyed our 17 day Southern Africa Safari organized by this travel company.  They were extremely helpful in tailoring an itinerary to our time schedule, needs and desires.  They arranged a very wide range of activities and tours, all of which were excellent, with personable, knowledgable guides. All of our accommodations and transportation within Africa were booked and paid in advance, with many meals included, and they provided excellent advance information on banking, tipping, border crossings, etc..  When one of our flights was cancelled, they were very quick to respond, and arranged the best possible workaround at no cost to us or our travel insurance.Our accommodations were mostly very comfortable, well located, western style hotels, with near the waterfront in Cape Town, with a great view of Table Mountain; on the coast in Swakopmund, Namibia; the hotel in Victoria Falls, Zimbabwe;  and the Lodge, on the banks of the Chobe river in Kasane, Botswana. We also spent 3 nights at the Lodge, in wonderful "luxury tented lodging", nestled on a mountainside in the Namibian desert, featuring wide open spaces, great sunsets and totally dark skies at night.  And we enjoyed one night in a beautiful, well-appointed, villa at the Lodge, a non-profit wildlife refuge and rehab center near Windhoek, Namibia.

South Africa, Botswana, Namibia & Zimbabwe Africa Safari Review: Cape of Good Hope, Victoria Falls, Rainbows

KC

kathleen C.
Nov 11, 2019
Our first trip to Africa and we were so pleased with all the support and direction and planning done together with our agent.  We never felt unsure or lost or were left wondering our next step.  We had dedicated guides that enabled us to flex our time and schedule depending on changing circumstances and weather.  Our accomodations were all we could hope for and more.  Our agent was promptly responsive with questions and helpful when Air France canceled our flight.  It was tremendously helpful to have such a knowledgeable company and agent on our team for travel.  

Botswana & Namibia Vacation Review, 15- Day Africa Safari

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Annette G.
Oct 11, 2019
Excellent 

Travel Review: Africa Safari, South Africa, Botswana, Namibia, Zimbabwe, Hot Airballoon Ride, 3-Week Tour

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Richard H.
Jul 16, 2019
Excellent advice/ support whilst planning and booking trip.Trip went like clockwork... all flights, road transfers on time.  Liked the support at airports / borders etc. 

Botswana, Namibia, South Africa, Zimbabwe Luxury Family Trip Review: Africa Safari, Cape Town, Sand Dunes, Victoria Falls

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Fred S.
Jul 15, 2019
We had a fabulous first Africa experience.  Our trip planner constructed a wonderful itinerary on relatively short notice and we packed in a tremendously diverse set of locations and experiences.  The lodging, food, service, and guides were uniformly excellent and the wildlife experiences were unlike anything we'd ever experienced in all our years of traveling.  We saw an astounding range of animals, very close to us, with expert information and ability to track, and generally without any other tourists around.  It was a very personal and special experience.  Highly recommended!

Luxury Namibia, South Africa, Botswana & Zimbabwe Review: Africa Safari Mala Mala Game Reserve, Chobe River Cruise, Cape Town

RJ

Rebecca J.
Jul 04, 2019
The trip planner at this travel company was fabulous.  She planned a trip of the lifetime for us.  Her planning was impeccable, her follow-up during the trip was awesome.  The hotels and ships she arranged for us were above expectations.  We will be back in touch with her for our next African adventure!
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