Laura's Travel Agency
Based on 12 reviews
After two years we finally made our 40th wedding anniversary trip to Italy. It was awesome. I have used many travel agencies in the past, but this was truly one of the best plan trips I’ve ever been on in my life. Ivana was tremendous, she stayed in touch with me and made the trip so pleasant. She was like a personal administrator, stayed on top of every detail. I cannot tell you how thankful and how grateful my wife and I are for this company and the expertise they showed and delivered; they are number one. It was truly a dream vacation.Thank you to our travel company,Jim B
Robert's Travel Agency
Based on 155 reviews
Robert helped us plan an amazing honeymoon! Travel was difficult in the aftermath of COVID-19, and he really helped us have a great trip under the circumstances. After speaking with him on the phone, it was easy to choose the travel company to plan our trip, as I could tell Robert was super knowledgeable and understood what kind of trip we wanted to have. It was very easy to communicate with Robert while planning the trip. He gave us lots of options from which to choose, adjusted things as we requested, and gave us advice based on his travel experiences. It was great not having to worry about researching hotels, coordinating transfers, and finding tours.During our trip, Robert and his team were there for us whenever we needed. Jeanne was incredibly responsive to calls and texts at all times of the day, and helped resolve any issues that arose. We had to make some last-minute adjustments to some flights and a hotel reservation, and the company helped us sort that out quickly, adjusted our airport transfers, etc. We are very thankful to the travel company and would love to work with them again in the future!
Stefania's Travel Agency
Based on 11 reviews
My best friend and I went to Italy for the first time for either of us and we had a fabulous time! The travel planner did an amazing job with not only helping us plan our trip, but with foreseeing problems ahead of time. We had heard from a few other travelers during our trip that some of their activities were delayed or cancelled and we felt so lucky to be in our planner's hands. She was in contact with us the entire time and really made us feel at ease. I know I am definitely coming back to Italy, and I will definitely use the travel company again!
Eleonora's Travel Agency
Based on 220 reviews
We had a very enjoyable trip and Eleonora was very timely in response to our requests, both before and during our trip.They managed to accommodate our wishes in terms of when and where we wanted to go and were successful in getting us the hotels we had selected.While most of the time we were on our own, the tour guides we had were knowledgeable and very accommodating.The travel company provided many helpful recommendations for tourist sites, restaurants, and shopping that we utilized.
Vanessa's Travel Agency
Based on 71 reviews
The trip could not have gone any better. Not only was everything well planned and timed, changes as we went along were handled quickly and with better than expected results. Using a travel company that puts you together with local experts is for us an absolute must for a first class experience. It is the small details and the out of way places that you would miss that makes you want to do this versus doing it yourself or in our case using a US agent. The hotels were great, drivers were professional, and the restaurant recommendations gave us the taste of Italy that you dream about. One example of great service was the cancellation of the boat tour of Cinque Terre. We had already explored Cinque Terra with a guide on foot but the sea was too rough for the boat tour. Very quickly Viviana arranged for a tour of the Carrera marble quarries. This turned out to be an unforgettable experience that added to the experience. We plan to come back to Italy and will use Viviana again based on the quality of the tour. We would highly recommend anyone who wants to experience Italy to work with Viviana.
Darya's Travel Agency
Based on 6 reviews
We had a great experience working with this travel company. We worked with Darya to plan our honeymoon to Italy and she put together a fantastic, comprehensive itinerary. She was very knowledgable and maintained an open line of communication with us to proactively ensure everything went smoothly.She even went out of her way to meet us at a rental car pickup, as she anticipated a clerical issue with the booking and wanted to be there in person to mitigate it!
Matteo's Travel Agency
Based on 451 reviews
Daniela tuned in very quickly as to what we were looking for and clearly delivered on that. The experiences were all and even more than we anticipated. The drivers were excellent, interesting and accommodating, especially our driver to the Caves at Balzi Rossi, who took the time to accommodate our request for an additional stop. All the guides were most knowledgeable and really covered the history. Our favorites were “Emma” and the Stibbert museum and our guide in Naples who also covered Pompeii and Herculaneum as well as the guide/vulcanologist who took the time to explain the history of the volcano as well as sift through the stones to talk about the differences.There were some glitches with the hotels. The hotel in Genoa was beautiful, but some staff were rigid in the rules such that even though we had arrived late morning in Genoa after out transatlantic flight, we were made to wait in the sitting area until 2 pm to get into our room. Other were more helpful trying to get us connected to Wi-Fi.Barbara of Daniela’s staff was incredibly helpful. When husband had severe attack of vertigo in Florence, arrangements were quickly made to get a doctor to the hotel room. The hotel in Florence could not have been more accommodating and went out to fill the prescription. Thoroughly enjoyed stay there as everyone was so helpful, was in a great location and beautiful. Hotel in Naples, staff was again very helpful, especially helping to get luggage to and from drivers, which could not park close by. Staff also stepped up to contact Barbara by phone, when internet was down to let her know the driver to the airport had not arrived. Once Barbara was contacted, in a very short time had a driver to the hotel which got us to the airport in time to make our flight home.
Cameron's Travel Agency
Based on 125 reviews
Our travel company designed and executed an exceptional visit to Puglia, Italy. I was kept well informed during the planning process and they responded very quickly...usually leading me to do research and make decisions. I was completely impressed with their knowledge. During the trip, everything happened exactly on schedule and the guides and drivers provided were uniformly excellent. While I carefully examined the suggested hotels in advance (the travel agency provided all the info for me to do that), I was very impressed upon arrival and my stays were excellent.
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