Elena's Travel Agency
Based on 937 reviews
Luana at the travel agency was amazing! She curated a fantastic itinerary for us all, with the hotels, private excursions and classes, train tickets, private drivers etc. We couldn't have done this on our own, and even though Luana was in an entirely different time zone, she was accessible whenever we had a question, which was rare. We felt so safe and secure knowing all the little details were taken care of for us. All we had to do was enjoy the trip of a lifetime. Which we certainly did! Thanks Luana for helping make our travel dreams come true!
Alexandra's Travel Agency
Based on 118 reviews
The travel agency was excellent to work with.Alessandra was so talented in planning and organizing an amazing trip to Italy. She made recommendations that greatly added to the experience. She has a fantastic network of contacts that she used to create a most memorable experience.She and her team were a pleasure to work with. We would work with her again, without any hesitation, to plan another trip to Italy!
Cameron's Travel Agency
Based on 131 reviews
The hotels and the tours were amazing. Each tour guide was super interesting and knowledgeable and pleasant. We were able to get into the Vatican early and see the Sistine Chapel without a crowd, which was just awesome. I went with my fourteen year old son and he loves history and we just had the best time. I will say that tourism is in full force in Italy, so paying extra for quiet and well run hotels was worth it.
Robert's Travel Agency
Based on 159 reviews
The trip, organized by the travel agency, was amazing. In total, two couples a week on Italy’s Amalfi Coast and three weeks in Sicily. One couple continued on to the Calabria and Puglia regions for a total of 38 days. As one might imagine, a trip this long in so many regions was complex, especially because private drivers and local guides were arranged throughout We started working with the travel agency about seven months prior to the trip. Robert listened to our preferences and developed an amazing itinerary that included activities, such as mozzarella and cannoli making as well as archaeological explorations and city tours. Working with both Robert and the team was a delight. As one might expect, on a trip this long and complex there was the inevitable hiccup. The travel company's in-country support person was responsive and, ultimately, the few minor issues were resolved promptly. Robert came to the rescue one time when a hotel abruptly cancelled and the result was a better property with amazing sea views. Because the travel agency was so creative, thorough and reliable, all of us were able to enjoy the trip without worry or stress.
Courtney's Travel Agency
Based on 12 reviews
The travel agency did a wonderful job, helping us plan our itinerary in Italy. We visited Venice, Florence, the Tuscany region, Sorrento, and the Amalfi Coast. The travel agency arranged for us to have private and small group tours, which allowed us to engage in conversation with the Italian people. Everyone was so kind and welcoming! The history was fascinating, as we visited museums and cathedrals in Venice and Florence. We enjoyed wonderful food at the winery, our pizza party, pasta making party, and at the goat cheese farm in Tuscany. We enjoyed wonderful grilled out food while overlooking the beautiful Tuscany region at a family owned, organic olive oil producing company. In Sorrento, and on the Amalfi coast, we enjoyed the beautiful, coastal views, and the abundance of lemon trees. Our drivers were on time, with car seats when needed for our three grandchildren, ages 4, 2, and five months. The travel company was very attentive to our needs, and we are grateful for their help in making this a wonderful vacation!
Laura's Travel Agency
Based on 58 reviews
Awesome experience developing and confirming my itinerary with Alexia and the team from the travel agency. The English speaking guides were professional, very kind, knowledgeable, very accommodating to my older parents. We would recommend each guide again to anyone. All transfers and train info went great. When I had two questions, I was able to call and talk directly to our agent. She quickly assisted me and felt very satisfied with such amazing service. It gave me and my family great confidence in the whole process. Each of the chosen hotels were perfectly situated in the specific town/city. Each hotel was amazing from their staff, rooms, amenities and food (ie breakfast). All recommended restaurants were excellent.Finally, all details went smoothly including adding my children participating in part of the trip. The planning and details were great.
Eleonora's Travel Agency
Based on 230 reviews
My girlfriend and I just returned from a breathtaking trip to Southern Italy and Sicily that several years ago I could have only dreamed of. I used Zicasso and they put me in touch with the travel agency out of Florence, Italy and my goodness did Eleonora and her team work closely with me to put together a fabulous itinerary for us, chock full of magnificent touring, adventure and culinary experiences, at a very reasonable price. They stayed in close touch with us throughout our magical trip and were a constant source of insight. Our drivers and tour guides arranged for us were all first class. The romantic sea and land views from our hotels in particular in Ortigia and Taormina, Sicily and in Positano and Capri were beyond stunning. The cultural experiences will never be forgotten. The Sicilian and pizza cooking classes were all interesting and memorable. And I’ll always look back fondly and chuckle at the fun of our Palermo, Sicily street food tour experience and smile broadly about our hiking experience on Mt Etna and wine tasting and lunch at a home winery within the mountain foothills offered by our gracious host. So much more to remember.We were very happy with Zicasso and the travel company for arranging such a fabulous trip for us and very highly recommend their services.
Laura's Travel Agency
Based on 20 reviews
Valentina and her team did a great job in creating a memorable experience of our trip to Italy! Everything was thought of from our hotel accommodations to private transfers, private tours, and locations to visit. We will most definitely reach out to Zicasso Travel again for our next adventures to Europe.
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