Australia's Great Barrier seen from a helicopter
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Great Barrier Reef Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in the Great Barrier Reef

At Zicasso, we excel at helping you get your vacation planned. Not just any vacation, but an exceptional one filled with inspiring and life-enriching experiences.

Our approach is different. We don’t plan your vacation ourselves. We’re experts at finding and matching travelers to travel specialists from the top 10% of the industry.

Each Great Barrier Reef travel agent has been meticulously screened and has the expertise and local connections to handle every element of your vacation.

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Ratings of Zicasso's Service
Travel agent Dick in Australia office

Dick's Travel Agency

4.9

 Based on 183 reviews

See Dick's profile

Destinations:

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Australia

Verified Review

Emily G.
Submitted on 1.3.2023

Our trip was an absolute dream! Every day was a new adventure where we got to experience different aspects of the cities/surrounding areas. Our varied interests were accommodated and each scheduled event was personalized and well thought out. Dick at this travel company was so fun to work with and we felt at ease the entire planning process because of his thoroughness, follow through, and willingness to navigate a 16 hour time difference in order to communicate with us. 

Travel agent Karen in New Zealand

Karen's Travel Agency

5.0

 Based on 170 reviews

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Destinations:

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New Zealand

Verified Review

Cindy B.
Submitted on 11.3.2022

I cannot say enough great things about the travel company and Karen. From start to finish, Karen was an absolute pleasure to work with. She listened attentively to our interests early on, worked with us to craft an ideal itinerary, and was patient along the way as we made changes to travel dates and our needs shifted. She seemed to really "get us" right away, and customized a 12 day trip that felt uniquely curated for our family. Karen was incredibly responsive despite the time difference between NZ and the US, answering all of our questions almost immediately. She took great care to find outstanding accommodations, tour guides, and restaurants--every single one of her recommendations was spot on. Karen even took time out of her busy schedule to meet us in person in Nelson, which only confirmed our suspicion that Kiwis are the nicest people on earth!I am a stickler for detail, but I felt relaxed about all logistics thanks to the very detailed itinerary Karen provided that kept all important information in one place (and having it on an app on my phone was even better!) At all times, we knew exactly what we needed to know--where, when, and how we would get from one point to the next, what to expect each day, and what to do if things did not go smoothly (but they always did!) Anyone booking a trip to NZ should use the travel company and never look back. They will ensure the trip of a lifetime.

Travel agent David in Australia

David's Travel Agency

4.8

 Based on 100 reviews

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Destinations:

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Australia
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Belize
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New Zealand

Verified Review

Betty P.
Submitted on 12.30.2022

Our 3 week trip to New Zealand was well planned and executed. We were met by friendly drivers who were on time and knowledgeable about the country. We visited wonderful old growth forests on hikes led by passionate leaders and learned much about the country’s trees and unique plants as well as birds. We went to beautiful wineries and tasted delicious wines. We visited museums, botanical gardens and roamed the cities. We travelled by boat, car and railway. We canoed, visited caves and trekked in valleys ringed by sky-high mountains. Some of our planned excursions, such as swimming with dolphins, helicopter ride to Franz Joseph Glacier and whale watching, were cancelled because of rain and bad weather, our travel company reimbursed us for the amount we had pre-paid.

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Travel agent Rick in Australia

Rick's Travel Agency

4.9

 Based on 140 reviews

See Rick's profile

Destinations:

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Australia
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Cook Islands
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Fiji
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New Zealand
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Tahiti

Verified Review

Deborah M.
Submitted on 11.15.2022

Rick with the travel company did an amazing job putting together this memorable 3 week journey to New Zealand for us.  He spent time with us up front to get to know us and provided an itinerary that was a perfect fit.  Part of our journey was on our own but he also provided very helpful advice for that part as well.  He was always available and quick to respond to our questions (and we had a lot of questions).  About 3 weeks before the trip we had a web conference and he went over ever detail.  Every single activity and all the lodging were perfect for us. The itinerary he provided guided us very well. We could never have put such a seamless package together on our own. Everything he put together was 'spot on'.  He is very professional and we can't thank him enough for making this dream of ours come true. Our three experiences with Zicasso have been excellent.  This is our favorite way to travel!  Debbie and Mike M.

Travel agent Jillian in New Zealand

Jillian's Travel Agency

4.8

 Based on 249 reviews

See Jillian's profile

Destinations:

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New Zealand

Verified Review

Carole G.
Submitted on 3.19.2020

This travel team created an incredible itinerary for us.  We had never been there and didn't know what we should see and what not to miss.  Each day was "the best day of the trip" - each day exceeded our expectations and thrilled us.  From a private behind the scenes tour of the Te Papa museum to an overnight cruise on a fjord, we were thrilled.  Along the way we had some phenomenal guest houses (B&Bs) with wonderful hosts and beautiful views.  The materials they sent us with our itinerary were thorough and easy to use.  We would definitely recommend them to anyone considering a tour of New Zealand.  

Travel agent Sharon in Australia office

Sharon's Travel Agency

4.8

 Based on 751 reviews

See Sharon's profile

Destinations:

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Australia
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Cook Islands
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Fiji
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New Caledonia
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New Zealand
2  More

Verified Review

Jennifer S.
Submitted on 12.10.2022

Joanne and this travel company did a great job of listening to our needs and preferences and incorporating them into our itinerary. Every detail was accounted for in the trip which meant that my family and I only had to worry about having a great time. Pick-ups, drop-offs, and exact timing so we could plan everything ahead of time was key and was perfectly planned. 

Travel agent Geoff in New Zealand

Geoff's Travel Agency

4.7

 Based on 47 reviews

See Geoff's profile

Destinations:

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New Zealand

Verified Review

Stephanie A.
Submitted on 1.2.2023

Geoff and his team did a fantastic job putting together our family trip to New Zealand. He helped us hit so many of the things we wanted to see. The hotels were perfect for our family and he found some great experiences for us to share. Particular highlights were the private fly fishing and rafting trip, the glowworm tubing experience and the Maori cultural experience.   Geoff and Libby made us feel like they truly enjoy sharing their country with others and we’re wonderful to work with.

Travel agent Suzie in Indonesia

Suzie's Travel Agency

4.7

 Based on 151 reviews

See Suzie's profile

Destinations:

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Bali / Indonesia
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Cambodia
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Japan
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Thailand
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Vietnam

Verified Review

Monica W.
Submitted on 1.29.2022

First, the travel designer planned an amazing trip for us to Belize - great locations, activities, etc. Second, the designer and her team were very helpful and responsive! We went in January - when Omicron was surging. We were panicking about seeing if we change the dates, what happens with our travel insurance during different points of our trip if we do get Covid, etc. They helped field alllll of our questions with compassion and kindness - if we were driving them crazy they never showed it to us. Third, they were helpful and responsive even when we were on our trip. They helped reorganize some excursions on our behalf due to inclement weather in the forecast. Fourth, they were very organized and emailed/mailed us all the documents we needed, etc. and loved the personalized website they created for our trip. Lastly, it was great our designer reached out afterwards for feedback on our trip – I definitely recommend them, and look forward to working with them again in the future!

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Featured Reviews

Luxury Trip to Australia Travel Review: Visiting Uluru, Snorkeling the Great Barrier Reef, 13- Day Tour

EH

Eugene H.
Oct 05, 2022
Kylie at the travel company was the single most important person to enable my wife and me to have a wonderful visit to Australia.  She stayed on top of the details for over two years while everything was closed due to COVID 19.  The entire two-week trip came off without a single problem. The accommodations recommended were as advertised and the guided trips were conducted by excellently qualified guides.  The travel company is a five-star operation.I would be remiss in not lauding the support provided by the travel specialist at a local tour agency who handled the air travel details for this trip.  He and Kylie worked well together to keep the details coordinated during the entire two year period.

Australia Family Vacation Review: Cairns, Great Barrier Reef, Diving, 2-Week Tour

JS

Jennifer S.
Dec 10, 2022
Joanne and this travel company did a great job of listening to our needs and preferences and incorporating them into our itinerary. Every detail was accounted for in the trip which meant that my family and I only had to worry about having a great time. Pick-ups, drop-offs, and exact timing so we could plan everything ahead of time was key and was perfectly planned. 

Luxury Australia Travel Review: Melbourne, Port Douglas, Phillip Island, Yarra Valley, Great Barrier Reef Snorkeling, Wine Tour

DR

Debbie R.
Aug 06, 2022
Overall it was a wonderful experience. I especially enjoyed the snorkeling in the Great Barrier Reef, the Wildlife Sanctuary in Port Douglas where we fed kangaroos and ate breakfast with the most beautiful birds on a private tour. We also went on an amazing wine tour in the Yarra Valley. We saw penguins exit the water and find their nests on Phillip Island (where Hemsworth brothers are from) and went on an interesting Arcades tour of Melbourne. Planning with our travel agency's help made our lives much easier. It was helpful to receive the personalized support as we wouldn't have been able to plan such a comprehensive trip on our own and on such short notice. I highly recommend others use their services to fulfill their dream vacations. 

Luxury Australia Vacation Review: Port Douglas, Great Barrier Reef, Uluru, Camel Sunrise Tour, 18-Day Travel

SD

Shilpa D.
Aug 01, 2022
Rick and this travel agency did a wonderful job planning and executing our Australia vacation. Rick was very prompt in answering emails and any questions I had throughout the planning as well as when we were in Australia. I would recommend Rick to everyone who wants to go on vacation Down Under. The hotels and excursions were all really good. We missed our domestic connection after landing in Brisbane, gave Rick a call, and he suggested an airport hotel for us, and called our hotel in Port Douglas to let them know of our late arrival that night, so arrangements could be made for us to be able to check in after midnight. The WebEx video call Rick did with my husband and me before we went to Australia to explain to us what to expect at all the places and how things work around there, was extremely helpful. Overall, a great experience. Thank you Rick and to our travel company.

Luxury Australia Trip Review: Sydney, Melbourne, Hamilton Island, Opera House Tour, Great Barrier Reef Helicopter Ride, Snorkeling

JA

Joseph A.
Nov 13, 2022
We asked for high end accommodations and you did not disappoint. You gave us choices in the price range we had and the chosen ones were over the top! You also gave us a wide choice of experiences from hotels and bed and breakfasts. The tours you chose at each stop were informative and the guides were welcoming and amazing. In the time frame we gave you we saw Sydney and all the sights. The view from the iconic opera house from our hotel still sticks in our mind and doing the tour of it was more fun than we thought it would be. So many different facets to it that we would have never known! So fun to have access to behind the scenes. The bridge climb was also fun and thrilling. Our tour guide you chose showed us some great history around and even took us to a bank to exchange our $ using his private account so we didn’t pay fees! Talk about going above and beyond!Melbourne tour guide was amazing he definitely had a love of the country and its history and it showed! He took us for coffee and a homemade croissant that people line up around the building for daily! The museum was stunning and full of great Melbourne history. He also took us to Victoria market when we asked about doing a little shopping which was full of food and culture! 

What a fantastic tidbit of a breathtaking country! Our travel company procured everything we discussed before going to such great detail in choosing our itinerary that the entire trip went off without a hitch. It could not have been better. We described our wants and without saying it was more than we could have ever dreamed. The time and attention to what our budget was, and the days we would spend were given and our travel agency did the rest. From our flights, transfers, hotels, rental car and tours, they covered everything with the feeling like we were family.

Questions beforehand were always answered quickly and efficiently with great importance and consideration even with the time difference we experienced when communicating. It was first class service all the way.

We would not have changed a thing.

The places our travel team suggested for to us to visit were all amazing and so well thought out. Every tour we chose had the most amazing guides that were so friendly and knowledgeable that they truly left a lasting impression on us for our lifetime.

Australia Vacation Review: Melbourne, Cairns, Queensland, Daintree Rainforest, Blue Mountains, Great Barrier Reef Snorkeling, Hikes

SL

Sharon L.
Dec 07, 2022
Our Australia trip was wonderful overall! Penny at this travel company was very easy to work with, and always professional -- she responded quickly to our many questions, offered several alternatives when working on our itinerary, and even adjusted it while we were there to accommodate the weather. The tour guides she arranged for us were engaging and informative. There were a couple of very minor hiccups with confirmations, but none that hindered our activities. Penny was also good at creating an itinerary that was a perfect balance for us (nature, city, downtime, etc.).   

Australia & New Zealand Vacation Review: Great Barrier Reef, Snorkeling, Dart River Boat Trip

WD

Walter D.
Oct 27, 2022
We used Dick and Journey Earth for our 26 day trip to AU and NZ. Both those destinations were fantastic and remarkably we did not have a single scheduling problem on the trip thanks to the excellent work of Dick and the staff at our travel agency.Dick did a great job recommending things to do and responding to our requests. He texted me several times during the trip to make sure we were enjoying everything.

Australia Vacation Review: Sydney, Great Barrier Reef, Kakadu National Park, Ningaloo Reef, Swimming, Wildlife

CO

Christine O.
Jul 07, 2022
Penny at this travel agency really helped us put together a wonderful and memorable trip. She listened to our requests and desires and made other suggestions. We had originally planned to go three years ago and had to put on Covid hold. When Australia announced they were opening their borders to International travelers, Penny was able to put our trip together. We were able to experience everything we wanted and more.

Oceania Travel Review: Australia, New Zealand, Fiji Islands, Seafood Tour, Diving the Great Barrier Reef, Mount Cook, Luxury Tour

RW

Rob W.
Oct 18, 2022
We had a fabulous trip to beautiful places planned in every detail by the travel company.  Our trip lasted a month, included 3 countries (New Zealand, Australia and Fiji) and many stops so was very complex.  Every detail, every hotel, airplane, car rental worked.  We really had nothing to worry about, just show up and give people vouchers or they already were expecting us. Penny from the travel company worked with us for over 2 years to make this happen.  Originally planned for 2020, it was delayed twice by COVID.  Penny stuck with us the entire time and was a joy to work with.

Luxury Australia Trip Review: Uluru, Philip Island, Sydney Bridge Climb, Great Barrier Reef Snorkeling, Penguin Parade

JH

Julia H.
Nov 29, 2022
This was my second trip with this travel company -- and it was as good as the first one.  While there were some small hiccups....they stepped in and made things right.I would definitely travel with our travel agency again.
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