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Great Barrier Reef Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in the Great Barrier Reef

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Ratings of Zicasso's Service
Travel agent Dick in Australia office

Dick's Travel Agency

4.9

 Based on 173 reviews

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See Dick's profile

Destinations:

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Australia

Verified Review

Richard F.
Submitted on 8.25.2022

This travel company put together a very memorable trip on relatively short notice. We had an outstanding time in Australia and got to partake in experiences we would never have pursued if we were planning the trip ourselves. Dick (the proprietor of our travel agency) was highly responsive to questions, checked in regularly, and help deal with a few bumps in the road. Overall, we were fortunate to have come across Zicasso and were very happy with the travel agent recommended to us.

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Travel agent Rossean in Australia office

Roseann's Travel Agency

4.9

 Based on 229 reviews

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See Roseann's profile

Destinations:

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Antarctica
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Australia
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Cook Islands
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Fiji
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New Zealand
2  More

Verified Review

Kristin B.
Submitted on 4.24.2020

This was a trip of a lifetime.  We worked well together, came up with an awesome itinerary for 6 weeks to New Zealand and Australia.  You name it we were going to do it.  This truly was an itinerary with planes, trains & automobiles.  Let's not forget to include boats, helicopter, camel and kayak.  We had such a variety of things planned including wine tasting in both NZ and Australia.  I can't say enough good things about our travel company!!!  In the planning stages they even spoke to us about where and when to go as far as seasons and which way to go whether it be Australia first or NZ. As it turned out, the recommendation to go to New Zealand first was perfect. We were saved the experience of Australia for only a few weeks and maybe being stuck there!  No stone was left unturned, even when the fires occurred in Australia.  Our impact was going to be minimal.We left the US on March 9th for NZ arriving on the 11th.  No problems with Covid-19, we continued on with our itinerary.  Sailing in the harbor in Auckland, wine tasting on a beautiful little island outside of Auckland.  On to Queenstown which is delightful and Milford Sound for an overnight on a ship.  Absolutely beautiful.  Glad we did this vs a day trip or boat ride.  We flew back to Queenstown, which I'd recommend because you have a great overview of the mountains.  Breathtaking!!  Picked up a rental car and drove to Franz Josef to climb the glacier.  We're an older couple, but this was an incredible, first-time experience! My husband still marvels! We took a train to Christchurch which is still suffering the after effects of the 2011 earthquake.  Again a train up the Pacific Coast which is beautiful to Nelson.  Kayaking, hiking and a catamaran in the Tasman Sea.  What scenery!!  Up to Rotorua for more fun.  Well this is where the wheels starting coming off of our fun.  Things got cancelled because of Covid-19 and the ever changing environment of new shut downs and what the government was asking of people and vacationers.  Starting on the 15th of March our travel agent was continually in contact with us about Covid-19 and how our itinerary was going to be impacted.  She made alternative suggestions, we made the decision to extend in NZ.  As our trip went along, things kept changing....  NZ decided to shut down on March 25 midnight.  Our new flight home was March 29, then March 27.  She worked with us so closely and was so helpful she actually got us a flight home on March 25.  While we were having fun and enjoying ourselves, this company was working for us behind the scenes.  You can't ask for more than that!!  By the way, we came home and quarantined.  To date, we're healthy.

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Travel agent David in Australia

David's Travel Agency

4.8

 Based on 95 reviews

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See David's profile

Destinations:

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Australia
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Belize
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New Zealand

Verified Review

Diego F.
Submitted on 7.19.2022

The trip:This was a trip of a lifetime, impeccably planned and executed to perfection. Almost 20 days in Australia and New Zealand. The itinerary was chosen to suit what we wanted, the tours (and tour guides) were interesting, fun and enjoyable, the hotels were nice, modern, clean, and well located. I can’t say enough good things.David was in charge of planning our trip. He understood what we wanted and proposed an itinerary that we accepted with some minor modifications. He was always available, before and during the trip, and he has support staff in both Australia and NZ available for us; we actually had some issues with the weather that forced some changes, and his staff was very effective in organizing the new itinerary. Would gladly use their services again and would recommend them unequivocally.

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Travel agent Suzie in Indonesia

Suzie's Travel Agency

4.7

 Based on 149 reviews

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See Suzie's profile

Destinations:

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Bali / Indonesia
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Cambodia
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Japan
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Thailand
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Vietnam

Verified Review

Monica W.
Submitted on 1.29.2022

First, the travel designer planned an amazing trip for us to Belize - great locations, activities, etc. Second, the designer and her team were very helpful and responsive! We went in January - when Omicron was surging. We were panicking about seeing if we change the dates, what happens with our travel insurance during different points of our trip if we do get Covid, etc. They helped field alllll of our questions with compassion and kindness - if we were driving them crazy they never showed it to us. Third, they were helpful and responsive even when we were on our trip. They helped reorganize some excursions on our behalf due to inclement weather in the forecast. Fourth, they were very organized and emailed/mailed us all the documents we needed, etc. and loved the personalized website they created for our trip. Lastly, it was great our designer reached out afterwards for feedback on our trip – I definitely recommend them, and look forward to working with them again in the future!

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Travel agent Geoff in New Zealand

Geoff's Travel Agency

4.6

 Based on 35 reviews

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See Geoff's profile

Destinations:

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New Zealand

Verified Review

Nehal P.
Submitted on 3.20.2020

Planning the trip was great! The travel planner worked with me to come up with an itinerary, adjusting based on my availability and what I wanted to see and do. The itinerary included some things I would not have done on my own, but I'm glad I did!The trip itself was fantastic. Everything was pre-arranged, including transportation. Our planner even picked us up at our hotel for a tour of Christchurch.

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Travel Agent Kate in New Zealand

Kate's Travel Agency

4.9

 Based on 56 reviews

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See Kate's profile

Destinations:

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Australia
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Cook Islands
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Fiji
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New Zealand
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Tahiti

Verified Review

Ken B.
Submitted on 7.5.2022

The trip was the kind of experience you have once in a lifetime - that's the expectation I set out and that's exactly what we achieved. Actually I should say that it exceeded my (our) expectations. Each place we visited was an entire "experience", and something that we will remember forever. I feel like Kate (from our travel agency) and her planning played a huge role in that success. She really excelled at listening to what we wanted, putting together the best options, and really custom crafting everything. It was not flawless, but I didn't expect that as it was pretty complicated with a lot of moving parts. But the few times we needed help or an adjustment, Kate was right there with us taking care of things. Gave us a real sense of comfort knowing that she was just a text or email away and would instantly respond. Most everything was flawless - we did ask for one change along the way, and she proposed a second change when a better hotel option opened up. Beyond that, the biggest challenges we faced was just airline delays, and that is impossible to control. We had several guided (private) tours and a couple of small group tours, and Kate just picked the best of the best for each of our experiences - we had folks were who both expert and personable.

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Travel agent Rick in Australia

Rick's Travel Agency

4.9

 Based on 136 reviews

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See Rick's profile

Destinations:

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Australia
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Cook Islands
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Fiji
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New Zealand
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Tahiti

Verified Review

Shilpa D.
Submitted on 8.1.2022

Rick and this travel agency did a wonderful job planning and executing our Australia vacation. Rick was very prompt in answering emails and any questions I had throughout the planning as well as when we were in Australia. I would recommend Rick to everyone who wants to go on vacation Down Under. The hotels and excursions were all really good. We missed our domestic connection after landing in Brisbane, gave Rick a call, and he suggested an airport hotel for us, and called our hotel in Port Douglas to let them know of our late arrival that night, so arrangements could be made for us to be able to check in after midnight. The WebEx video call Rick did with my husband and me before we went to Australia to explain to us what to expect at all the places and how things work around there, was extremely helpful. Overall, a great experience. Thank you Rick and to our travel company.

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Travel agent Sharon in Australia office

Sharon's Travel Agency

4.8

 Based on 742 reviews

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See Sharon's profile

Destinations:

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Australia
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Cook Islands
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Fiji
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New Caledonia
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New Zealand
2  More

Verified Review

Debbie R.
Submitted on 8.6.2022

Overall it was a wonderful experience. I especially enjoyed the snorkeling in the Great Barrier Reef, the Wildlife Sanctuary in Port Douglas where we fed kangaroos and ate breakfast with the most beautiful birds on a private tour. We also went on an amazing wine tour in the Yarra Valley. We saw penguins exit the water and find their nests on Phillip Island (where Hemsworth brothers are from) and went on an interesting Arcades tour of Melbourne. Planning with our travel agency's help made our lives much easier. It was helpful to receive the personalized support as we wouldn't have been able to plan such a comprehensive trip on our own and on such short notice. I highly recommend others use their services to fulfill their dream vacations. 

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Featured Reviews

Luxury Australia Travel Review: Melbourne, Port Douglas, Phillip Island, Yarra Valley, Great Barrier Reef Snorkeling, Wine Tour

DR

Debbie R.
Aug 06, 2022
Overall it was a wonderful experience. I especially enjoyed the snorkeling in the Great Barrier Reef, the Wildlife Sanctuary in Port Douglas where we fed kangaroos and ate breakfast with the most beautiful birds on a private tour. We also went on an amazing wine tour in the Yarra Valley. We saw penguins exit the water and find their nests on Phillip Island (where Hemsworth brothers are from) and went on an interesting Arcades tour of Melbourne. Planning with our travel agency's help made our lives much easier. It was helpful to receive the personalized support as we wouldn't have been able to plan such a comprehensive trip on our own and on such short notice. I highly recommend others use their services to fulfill their dream vacations. 

Luxury Australia Vacation Review: Port Douglas, Great Barrier Reef, Uluru, Camel Sunrise Tour, 18-Day Travel

SD

Shilpa D.
Aug 01, 2022
Rick and this travel agency did a wonderful job planning and executing our Australia vacation. Rick was very prompt in answering emails and any questions I had throughout the planning as well as when we were in Australia. I would recommend Rick to everyone who wants to go on vacation Down Under. The hotels and excursions were all really good. We missed our domestic connection after landing in Brisbane, gave Rick a call, and he suggested an airport hotel for us, and called our hotel in Port Douglas to let them know of our late arrival that night, so arrangements could be made for us to be able to check in after midnight. The WebEx video call Rick did with my husband and me before we went to Australia to explain to us what to expect at all the places and how things work around there, was extremely helpful. Overall, a great experience. Thank you Rick and to our travel company.

Australia Vacation Review: Sydney, Great Barrier Reef, Kakadu National Park, Ningaloo Reef, Swimming, Wildlife

CO

Christine O.
Jul 07, 2022
Penny at this travel agency really helped us put together a wonderful and memorable trip. She listened to our requests and desires and made other suggestions. We had originally planned to go three years ago and had to put on Covid hold. When Australia announced they were opening their borders to International travelers, Penny was able to put our trip together. We were able to experience everything we wanted and more.

Luxury Australia Vacation Review: Sydney, Melbourne, Uluru, Lizard Island, Great Barrier Reef, Snorkeling, Wine Country Tour

DB

Dawn B.
Jun 13, 2022

Working with Kate was wonderful! It was our first time to Australia and we wanted to see as much as possible while we were there. We talked initially so she could find out exactly what we wanted. Then she put together an amazing itinerary.Kate was very responsive by email throughout the trip to make sure everything was going smoothly! Definitely a personal touch. I could always reach out to her and she responded immediately - especially comforting as we were in a foreign country and she was in the same time zone there!Thank you for a first class experience!

Australia & New Zealand Travel Review: Tasmania, Melaleuca, Barrier Reef, Auckland, Queenstown, Milford Sound Tour, Snorkeling

DF

Diego F.
Jul 19, 2022
The trip:

This was a trip of a lifetime, impeccably planned and executed to perfection. Almost 20 days in Australia and New Zealand. The itinerary was chosen to suit what we wanted, the tours (and tour guides) were interesting, fun and enjoyable, the hotels were nice, modern, clean, and well located. I can’t say enough good things.David was in charge of planning our trip. He understood what we wanted and proposed an itinerary that we accepted with some minor modifications. He was always available, before and during the trip, and he has support staff in both Australia and NZ available for us; we actually had some issues with the weather that forced some changes, and his staff was very effective in organizing the new itinerary. Would gladly use their services again and would recommend them unequivocally.

Luxury Australia Trip Review: Melbourne, Phillip Island, Uluru, Alice Springs, Great Barrier Reef, Snorkeling

GC

Gail C.
Jun 12, 2022
Our agent was always available for questions. She was prompt in notifying us of changes to our trip when needed. All aspects of our trip were taken care of--transfers to and from airports, flights. All details were given and we never had any glitches. We visited 4 cities in 10 days so it was a packed trip but it was all taken care of easily. Our snorkeling trip was cancelled due to a boat issue and we were rebooked with another company and the agency took care of the rebooking and assumed the additional cost. 

Australia Trip Review: Mikkira Station, Phillip Island, Great Barrier Reef, Port Douglas, Uluru, 3-Week Tour

BP

Barbara P.
Jul 21, 2022

Dick did an amazing job getting us exactly the trip we requested on very short notice from us. All the hotels were in the best locations and provided excellent accommodations and services within our budget. The private tour guides and excursions were outstanding. When there was a glitch (the few glitches were with the provider, not with our travel agency), Dick was readily available and immediately resolved the issues). When one of the airlines cancelled their route, Dick was able to rebook us on other flights that did not cause us to miss any activities. Dick spent a lot of time listening to what we wanted,  and found a wonderful variety of activities.  

Luxury Australia Travel Review: Sydney, Ayers Rock, Helicopter Reef Tour, 12-Night Vacation

MJ

Meagan J.
Jul 29, 2022
Wow, where to even start. From the first time I met Dick via Zoom I knew we were in good hands. He made us feel totally comfortable every step of the way! We worked over several weeks to really tweak everything until our itinerary was perfect. He really listened to what we wanted to get out of the trip and made sure to include experiences to match, but also surprised us by adding in things that we likely wouldn't have thought to book on our own like the Reef by Helicopter tour (which turned out to be one of the top moments in our two weeks!). We never felt any pressure, and anytime we requested a change, he was ready with alternative ideas. During the itinerary build process, anytime we had questions he was incredible quick to reply via email, and would often just pick up the phone and give us a quick call.When we arrived, we had a quick sleep in Sydney and a flight to Ayer's rock in the morning. Low and behold we wake up to a cancelled flight. Dick and his wife started at 6:30 am taking the reigns to rearrange everything for us. Something that could have led to disappointment and a very stressful day, was resolved quickly and smoothly. They spent all day on the phone with the airlines, hotels, etc. re-booking our trip and managing refunds while we got to enjoy Sydney. We are still beyond grateful for this!! The trip itself was truly a magical experience. Dick checked in along the way to ensure everything was running smoothly and that we were enjoying our stay. We have already told several people about this travel company, and will continue to recommend them! Thank you, Dick, for everything!!

Luxury Australia Vacation Review: Sydney, Blue Mountains, Noosa, Whitsunday Islands, Food Tour, Swimming with Humpback Whales

RF

Richard F.
Aug 25, 2022
This travel company put together a very memorable trip on relatively short notice. We had an outstanding time in Australia and got to partake in experiences we would never have pursued if we were planning the trip ourselves. Dick (the proprietor of our travel agency) was highly responsive to questions, checked in regularly, and help deal with a few bumps in the road. Overall, we were fortunate to have come across Zicasso and were very happy with the travel agent recommended to us.

Luxury Australia & Fiji Trip Review: Sydney, Kata Tjuta, Uluru Sunrise Trek, Kangaroo Island, Daintree Rainforest, Wilson Island

KB

Ken B.
Jul 05, 2022
The trip was the kind of experience you have once in a lifetime - that's the expectation I set out and that's exactly what we achieved. Actually I should say that it exceeded my (our) expectations. Each place we visited was an entire "experience", and something that we will remember forever. I feel like Kate (from our travel agency) and her planning played a huge role in that success. She really excelled at listening to what we wanted, putting together the best options, and really custom crafting everything. It was not flawless, but I didn't expect that as it was pretty complicated with a lot of moving parts. But the few times we needed help or an adjustment, Kate was right there with us taking care of things. Gave us a real sense of comfort knowing that she was just a text or email away and would instantly respond. Most everything was flawless - we did ask for one change along the way, and she proposed a second change when a better hotel option opened up. Beyond that, the biggest challenges we faced was just airline delays, and that is impossible to control. We had several guided (private) tours and a couple of small group tours, and Kate just picked the best of the best for each of our experiences - we had folks were who both expert and personable.
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