
Dick's Travel Agency
Based on 183 reviews
Destinations:
Verified Review
Our trip was an absolute dream! Every day was a new adventure where we got to experience different aspects of the cities/surrounding areas. Our varied interests were accommodated and each scheduled event was personalized and well thought out. Dick at this travel company was so fun to work with and we felt at ease the entire planning process because of his thoroughness, follow through, and willingness to navigate a 16 hour time difference in order to communicate with us.


Karen's Travel Agency
Based on 170 reviews
Destinations:
Verified Review
I cannot say enough great things about the travel company and Karen. From start to finish, Karen was an absolute pleasure to work with. She listened attentively to our interests early on, worked with us to craft an ideal itinerary, and was patient along the way as we made changes to travel dates and our needs shifted. She seemed to really "get us" right away, and customized a 12 day trip that felt uniquely curated for our family. Karen was incredibly responsive despite the time difference between NZ and the US, answering all of our questions almost immediately. She took great care to find outstanding accommodations, tour guides, and restaurants--every single one of her recommendations was spot on. Karen even took time out of her busy schedule to meet us in person in Nelson, which only confirmed our suspicion that Kiwis are the nicest people on earth!I am a stickler for detail, but I felt relaxed about all logistics thanks to the very detailed itinerary Karen provided that kept all important information in one place (and having it on an app on my phone was even better!) At all times, we knew exactly what we needed to know--where, when, and how we would get from one point to the next, what to expect each day, and what to do if things did not go smoothly (but they always did!) Anyone booking a trip to NZ should use the travel company and never look back. They will ensure the trip of a lifetime.

David's Travel Agency
Based on 100 reviews
Destinations:
Verified Review
Our 3 week trip to New Zealand was well planned and executed. We were met by friendly drivers who were on time and knowledgeable about the country. We visited wonderful old growth forests on hikes led by passionate leaders and learned much about the country’s trees and unique plants as well as birds. We went to beautiful wineries and tasted delicious wines. We visited museums, botanical gardens and roamed the cities. We travelled by boat, car and railway. We canoed, visited caves and trekked in valleys ringed by sky-high mountains. Some of our planned excursions, such as swimming with dolphins, helicopter ride to Franz Joseph Glacier and whale watching, were cancelled because of rain and bad weather, our travel company reimbursed us for the amount we had pre-paid.

Rick's Travel Agency
Based on 140 reviews
Destinations:
Verified Review
Rick with the travel company did an amazing job putting together this memorable 3 week journey to New Zealand for us. He spent time with us up front to get to know us and provided an itinerary that was a perfect fit. Part of our journey was on our own but he also provided very helpful advice for that part as well. He was always available and quick to respond to our questions (and we had a lot of questions). About 3 weeks before the trip we had a web conference and he went over ever detail. Every single activity and all the lodging were perfect for us. The itinerary he provided guided us very well. We could never have put such a seamless package together on our own. Everything he put together was 'spot on'. He is very professional and we can't thank him enough for making this dream of ours come true. Our three experiences with Zicasso have been excellent. This is our favorite way to travel! Debbie and Mike M.

Jillian's Travel Agency
Based on 249 reviews
Destinations:
Verified Review
This travel team created an incredible itinerary for us. We had never been there and didn't know what we should see and what not to miss. Each day was "the best day of the trip" - each day exceeded our expectations and thrilled us. From a private behind the scenes tour of the Te Papa museum to an overnight cruise on a fjord, we were thrilled. Along the way we had some phenomenal guest houses (B&Bs) with wonderful hosts and beautiful views. The materials they sent us with our itinerary were thorough and easy to use. We would definitely recommend them to anyone considering a tour of New Zealand.


Sharon's Travel Agency
Based on 751 reviews
Destinations:
Verified Review
Joanne and this travel company did a great job of listening to our needs and preferences and incorporating them into our itinerary. Every detail was accounted for in the trip which meant that my family and I only had to worry about having a great time. Pick-ups, drop-offs, and exact timing so we could plan everything ahead of time was key and was perfectly planned.

Geoff's Travel Agency
Based on 47 reviews
Destinations:
Verified Review
Geoff and his team did a fantastic job putting together our family trip to New Zealand. He helped us hit so many of the things we wanted to see. The hotels were perfect for our family and he found some great experiences for us to share. Particular highlights were the private fly fishing and rafting trip, the glowworm tubing experience and the Maori cultural experience. Geoff and Libby made us feel like they truly enjoy sharing their country with others and we’re wonderful to work with.

Suzie's Travel Agency
Based on 151 reviews
Destinations:
Verified Review
First, the travel designer planned an amazing trip for us to Belize - great locations, activities, etc. Second, the designer and her team were very helpful and responsive! We went in January - when Omicron was surging. We were panicking about seeing if we change the dates, what happens with our travel insurance during different points of our trip if we do get Covid, etc. They helped field alllll of our questions with compassion and kindness - if we were driving them crazy they never showed it to us. Third, they were helpful and responsive even when we were on our trip. They helped reorganize some excursions on our behalf due to inclement weather in the forecast. Fourth, they were very organized and emailed/mailed us all the documents we needed, etc. and loved the personalized website they created for our trip. Lastly, it was great our designer reached out afterwards for feedback on our trip – I definitely recommend them, and look forward to working with them again in the future!

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