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Great Barrier Reef Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in the Great Barrier Reef

At Zicasso, we excel at helping you get your vacation planned. Not just any vacation, but an exceptional one filled with inspiring and life-enriching experiences.

Our approach is different. We don’t plan your vacation ourselves. We’re experts at finding and matching travelers to travel specialists from the top 10% of the industry.

Each Great Barrier Reef travel agent has been meticulously screened and has the expertise and local connections to handle every element of your vacation.

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Ratings of Zicasso's Service
Travel agent Dick in Australia office

Dick's Travel Agency

4.9

 Based on 202 reviews

See Dick's profile

Destinations:

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Australia

Verified Review

Thad F.
Submitted on 5.31.2023

Penny from the travel agency was an incredible travel planner.  Our travel planning was a bit out of the ordinary, primarily because our original travel plans had to be postponed due to visa delays...after we had already fully booked the trip.  Penny planned an amazing initial itinerary, based on careful consideration of our strongest interests and preferences.  When that original itinerary had to be rescheduled, Penny did not miss a beat...she was able to largely preserve our initial (and ideal) itinerary, but also went to great lengths to ensure our rescheduling costs were kept to a minimum.  When we were finally able to take our long-awaited trip to Australia, we were not disappointed.  The trip, and itinerary, exceeded our expectations.  We can't thank Penny, and the travel agency, enough for sticking with us throughout a challenging travel planning event, and for delivering an amazing trip that we will never forget.

Travel agent Sabina in New Zealand

Chelsea's Travel Agency

4.8

 Based on 37 reviews

See Chelsea's profile

Destinations:

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New Zealand

Verified Review

Franziska R.
Submitted on 5.15.2023

I had the journey of my life and truly enjoyed every minute of it!

Travel agent David in Australia

David's Travel Agency

4.8

 Based on 115 reviews

See David's profile

Destinations:

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Australia
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Belize
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New Zealand

Verified Review

Chuck D.
Submitted on 4.12.2023

Overall, David and the team prepared a fantastic month long journey through Australia and New Zealand!  We loved every minute of it.  David was excellent in listening to what we wanted to do, and what we did not want to do...and crafted a trip accordingly.  Over the course of our trip we had a few mishaps (cancelled flights and a cancellation by one of our tour guides) but David and team were monitoring and kept things moving.I would definitely recommend the travel agency again for their responsiveness and openness to orchestrating the trip you desire!

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Travel agent Michael in Bali

Michael's Travel Agency

4.7

 Based on 314 reviews

See Michael's profile

Destinations:

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Bali / Indonesia
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Japan
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Thailand

Verified Review

Chuck M.
Submitted on 5.13.2023

This was an excellent company to work with. We would recommend to all.  However I want to preface this review by stating that this trip was planned back in Jan. of 2020, prior to the Chinese virus disaster, and that this trip was postponed in March 2020 for 3 consecutive years. Our original travel planner left the company, and a new one was installed to carry on this trip to completion, (she did a great job).  The goal of our trip was based on cultural aspects and the people of the countries visited.  Despite setbacks, all and all this was a good trip.   Of course, there were several instances beyond everyone’s control that caused this trip to be less than stellar.  Weather (pollution). We didn't see the sun for 30+ days, and changes due to the Chinese virus. The explanation of events and itinerary were far more glorious than received.  Not bad, but different.  But all in all it was a great trip nonetheless. Yes we would recommend to all.  

Travel Agent Kate in New Zealand

Kate's Travel Agency

4.9

 Based on 70 reviews

See Kate's profile

Destinations:

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Australia
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Cook Islands
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Fiji
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New Zealand
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Tahiti

Verified Review

Mary A.
Submitted on 4.10.2023

  Kate at the travel agency was very helpful in helping us plan our trip to NZ.  She listened carefully to our requests and concerns and responded with new ideas when necessary.  She was especially helpful when we had to change a few days of the trip due to the cyclone that hit the North Island. 

Travel agent Suzie in Indonesia

Suzie's Travel Agency

4.7

 Based on 156 reviews

See Suzie's profile

Destinations:

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Bali / Indonesia
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Cambodia
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Japan
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Thailand
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Vietnam

Verified Review

June M.
Submitted on 4.18.2023

The trip was fun and exciting and went very well.  The guides chosen were very knowledgeable and attentive.  Logistics were good as well.  Suzie and the team were all very attentive. 

Travel agent Sharon in Australia office

Sharon's Travel Agency

4.8

 Based on 768 reviews

See Sharon's profile

Destinations:

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Australia
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Cook Islands
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Fiji
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New Caledonia
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New Zealand
2  More

Verified Review

Jessica A.
Submitted on 4.24.2023

I couldn’t have been more happy with our trip and the experience with the travel agency and Sarah specifically. She was amazing! She asked what our priorities were and what our budget was and I told her what activities were most important to us and she planned us the most incredible vacation of a lifetime! Our family will remember this trip for the rest of our lives! It was so much fun and everything weren’t so much more smoothly because of Sarah’s help. She made our life so much easier and made our vacation preparations so much easier! We will use her again and hope many others will as well. Our hotels were wonderful, our activities were fantastic, and our rental cars and itinerary were perfect!!Thank you for making this vacation so special for our family! You were absolutely the best to work with!

Travel agent Karen in New Zealand

Karen's Travel Agency

5.0

 Based on 178 reviews

See Karen's profile

Destinations:

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New Zealand

Verified Review

Janet H.
Submitted on 5.19.2023

Karen is a superb travel planner and most importantly human being.  She listened well to the needs of my husband and I as she planned our trip and provided an experience that surpassed our expectations. There was a perfect mix of time on our own where we could simply explore and immersion into the history and culture of New Zealand.   A very telling fact that kept reoccurring was the high esteem her guides held for her and their comments as to her attention to detail.   Karen also personalized the trip once we arrived in New Zealand.   She stayed in phone contact with us, took us on a hike in Nelson and personally picked us up and returned us to the airport. My family has traveled throughout the world on very high-end tours and have never had the personal relationship and experience that Karen offered.  The tour guides she chose for us were in and of themselves interesting, and intelligent ambassadors for the area the area and region we were exploring.   They were an excellent reflection of Karens values and attention to detail.   Karen's choice of accomadation was also excellent.   I give her and  her team the highest marks!Janet

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Featured Reviews

Australia Tour Review: Melbourne, Sydney, Blue Mountains, Port Douglas, Great Barrier Reef, Snorkeling, Wildlife, 12-Day Trip

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Lou P.
Jan 16, 2023
Jo planned an excellent trip for us to Australia. We had so much fun. Jo listened closely to what we wanted to see as well as our physical abilities and she planned a perfect trip for us. We started in Sydney just before New Year's. We went to the Blue Mountains, the Sydney zoo, the opera house and watched the fireworks on New Year's eve. Then off to Port Douglas where we had a tour that took us snorkeling on the Great Barrier Reef. It was fantastic! We took a Skyrail above the Rainforest and a train back. Then off to Melbourne where we stayed for a couple of days. From there we caught a cruise around New Zealand which we are still on.

Luxury Australia Vacation Review: Sydney, Port Douglas, Cairns, Melbourne, Sydney Opera House, Sydney Bridge, Great Barrier Reef

PR

Pam R.
Jan 24, 2023
Following a Backroads multi-adventure trip to New Zealand, we worked with Shelley to plan a multi-adventure itinerary in Australia. This was our first time visiting Australia (and our first time working with Zicasso) and Shelley was great to work with and coordinated a variety of desired experiences (and all the necessary transport and hotel reservations) in Sydney, Port Douglas/Cairns and Melbourne. In addition, she helped coordinate our travel logistic to and from Auckland, New Zealand.I wouldn't hesitate to recommend Zicasso as well as Shelley and our travel agency to anyone interested in visiting Australia.

Australia Luxury Tour Review: Port Douglas, Great Barrier Reef, Snorkeling, Wildlife, 2-Week Vacation

AB

Allie B.
Mar 20, 2023
We had a great experience with this travel agency. We worked with Kate to develop a trip that exactly suited our preferred travel style, keeping our budget in mind! I felt like we got to see exactly what we were hoping to in Australia and would not have changed a thing. Kate was able to quickly help us plan out trip and was able to get back to us quickly to make any modifications to our itinerary. I really appreciated her help in planning our trip!

Australia, New Zealand & Fiji Luxury Trip Review: Great Barrier Reef, Nature, 33-Day Tour

AK

Amy k.
Mar 28, 2023
Our travel agent was great to work with.  He was great with suggestions on places to see right down to restaurant recommendations in different cities.  The trip was seamless from start to finish and any he was on top of any last minute changes that came up such as airline delays.  Would 100% recommend.

Australia & New Zealand Luxury Travel Review: Great Barrier Reef, Snorkeling, Uluru, Desert, Wineries, 1-Month Trip

CD

Chuck D.
Apr 12, 2023
Overall, David and the team prepared a fantastic month long journey through Australia and New Zealand!  We loved every minute of it.  David was excellent in listening to what we wanted to do, and what we did not want to do...and crafted a trip accordingly.  Over the course of our trip we had a few mishaps (cancelled flights and a cancellation by one of our tour guides) but David and team were monitoring and kept things moving.I would definitely recommend the travel agency again for their responsiveness and openness to orchestrating the trip you desire!

Australia & New Zealand Family Luxury Travel Review: Sydney, Port Douglas, Melbourne, Queenstown, Wanaka, Great Barrier Reef

AY

Anwesh Y.
May 29, 2023
My 80+ year old grandparents, mother, brother and I had a trip of a lifetime this past March, when we traveled to Sydney, Port Douglas (Great Barrier Reef), Melbourne, Queenstown and Wanaka.My grandfather has wanted to visit AU + NZ the last 20+ years, so we finally decided to take him as mobility concerns were catching up to his and my grandmum's age. My mother, brother, and I also had additional various activities that we wanted to cover, during our first visit Down Under too. Beyond the Blue Review:I was impressed to find how perfectly the team anticipated and tailored the trip to my grandparent's mobility needs, while also ensuring that my mother, brother and I were not longing to see more. The five of us all had a full and easy experience, and I cannot identify an aspect of the touring where we could've had a better outcome! This alone made the trip a five star experience. However, I write this recommendation for the team at the travel agency for their thorough ability in handling the pre-trip items the months before departure. From managing entry and vaccination requirements for family members all over the world, and more significantly managing two last minute cancellations for personal emergencies by my uncle and aunt, it is obvious the team pulled out all the stops to ensure the best trip and a full trip could be had. I would recommend to friends and family to consult with this agency for their trips to AU & NZ!

New Zealand & Australia Travel Review: Queenstown, Milford Sound, Mt. Cook, Māori Culture, Sydney, Great Barrier Reef, Cruise

PS

Paul S.
Mar 16, 2023
We loved our NZ/Australia travel specialist! Our original trip in March 2020 was delayed bc of Covid. Jo kept us updated and then rescheduled our trip. Her suggestions about what to see and do fit in perfectly with what we wanted out of our trip.  Taking the trip and all we saw and did, was even better than what the terrific itinerary showed.  Just a truly awesome trip in every respect!

Luxury Australia & New Zealand Travel Review: Sydney, Uluru, Great Barrier Reef, Franz Josef Glacier, Hamilton Island, 28-Day Trip

YS

Yoriko S.
Mar 22, 2023
From the beginning to the end, this travel agency delivered an outstanding service on our trip to Australia and New Zealand. My husband and I usually plan our trip by ourselves, but boy, it sure made a big difference with Dick, from the agency, helping us. Having a local travel agent made all the difference in the world.  We couldn't have done possibly any better than what his service has provided.  We had an awesome 28 day trip, 10 days in New Zealand and 18 days in Australia.  Dick is very knowledgeable of all aspects of the travel in Australia and New Zealand.  He personally knows the locations/hotels/restaurants/vendors very well.  We had an initial conversation on Zoom to discuss our interest and the budget and to get to know each other better.  Dick made us feel at ease from the beginning and then proposed a plan according to our wishes in a few days.  We visited many places and did a lot of activities that we thoroughly enjoyed.  I also liked his suggestion that we'd have some free days along with many planned days.  It was a good idea for us since we are senior and could use some down time or just sit at a cafe, watching people.  My husband liked the app the agency has provided that has all the information of our trip; date, time, hotels, flight schedules, activities, and something about where we visit.  It keeps reminding you so there won't be any misunderstanding.  Each day, we referred to the app so we know what we will be doing that day and where we should be.  This trip was on my bucket list for 50 years and we finally made it and we thank Dick for making this trip such a memorable one!

Australia & New Zealand Luxury Friends Trip Review: Ayers Rock, Field Of Light, Great Barrier Reef, Snorkeling, Private Tours

EZ

Ellen Z.
Apr 18, 2023
Our travel agency planned a 3 and half week trip to New Zealand for myself and friend.  It was truly a memorable trip!  The agency listened to our requests for 4 and 5 star boutique properties and all accommodations were excellent and were in excellent locations.  The guides we had throughout were also excellent.  We are accustomed to having private guides which we prefer.  On this trip we had mostly private guides and we enjoyed those much better than the few shared tours we had on this trip!   We both enjoyed shopping at local markets and local small businesses and our guides provided us time to check them out on this trip!  Thank you to to the travel agency and Zicasso for planning another memorable vacation!

Australia & New Zealand Luxury Trip Review: Sydney, Great Ocean Road, Tasmania, Great Barrier Reef, Melbourne, Hobart, Uluru

DT

Debby T.
Apr 19, 2023
My husband and I have been a lot of places and worked with a lot of travel agents, but I can say hands down, no one has ever done a better job than Penny at the travel agency!   Firstly, her friendliness was reassuring and after our first phone call, I knew Penny was the right person for us.  Her ability to grasp our personalities and suggest just the right things for us to see/do did not go unnoticed.  She was so patient and willing to make changes and her attention to every detail was impeccable!!  All the flights, hotel rooms, rental cars, reservations, tickets  and tour guides were all correct, on time and exactly as she said they would be.  Not one error or omission.  That’s a remarkable feat, especially considering how many things had to go right!  Rooms were ready, guides were there, tickets were waiting on us and flights were all perfect.  Truly amazing!  The travel agency is professional and doesn’t overlook even the most minute detail.  Their ability to listen to their clients and then plan an itinerary suited perfectly to their needs is unmatched.  
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