Vineyards surrounding Grinzane Covour in the Piedmont region of Italy

Food & Wine Travel Agents & Reviews

Ratings of Zicasso's Service

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Ratings of Zicasso's Service
Travel agent Paul in Peru

Paul's Travel Agency


 Based on 322 reviews

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Galapagos / Ecuador
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Verified Review

Eva P.
Submitted on 1.20.2022

I don’t know where to begin. My husband and I travel a lot and had never been to South America. We decided we wanted to visit the Peruvian Amazon Rain Forrest, Machu Picchu and the Galápagos Islands. In researching, we came in contact with our travel designer with this tour company. We corresponded over days/weeks.  I gave the designer the basics of what we were looking to do and see. The travel designer took my suggestions and came up with the ideal tour. We started out three nights in the Amazon Rain Forrest with a wonderful lodge. Very remote inside the Forrest. We loved the open wall design. We could see monkeys and other wildlife right room the open room. Our tour guide was the best! Then we traveled to Cusco Peru. There we had a terrific guide. Our guide was a local guide. His knowledge and kindness was priceless. Our guide took us on the trek across the mountain into Machu Picchu. This was a very difficult trek, we had moments wondering if we were going to make it to Machu Picchu. Our guide was very patient with my husband and I. We are 61 and 73 and from US. High altitude acclimations are very important. We did make it after about 8 + hours. We stayed several nights in a wonderful resort in Machu Picchu Pueblo. We travel backed to Cusco and stayed 4 nights in a luxury hotel. Our guide took us daily on tours of ruins and historic sites . We then traveled to QUITO Ecuador. Our tour guide in Quito was a local guide too. His knowledge of the area was priceless as well. Our last week the designer planned the 8 day 7 night on a small yacht to tour the Galápagos Islands. We couldn’t hand picked a better yacht to explore the Galápagos Islands. The staff was knowledgeable and the yacht was perfect. Our naturalist was the best! His enthusiasm was contagious and we learned so much. The food was delicious. The accommodations were great. The entire trip was planned perfectly. The travel designer had every detail planned perfectly, from transfers to guides, to accommodations. We were gone three weeks. Before our trip, I had many questions. The designer was always quick to reply and answered every question or concern I had. Anytime in the future, I plan to travel to South America, I will use the travel designer and this tour company. The travel designer is a real Jewel!

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Travel agent Rossean in Australia office

Roseann's Travel Agency


 Based on 229 reviews

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Cook Islands
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New Zealand
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Verified Review

Kristin B.
Submitted on 4.24.2020

This was a trip of a lifetime.  We worked well together, came up with an awesome itinerary for 6 weeks to New Zealand and Australia.  You name it we were going to do it.  This truly was an itinerary with planes, trains & automobiles.  Let's not forget to include boats, helicopter, camel and kayak.  We had such a variety of things planned including wine tasting in both NZ and Australia.  I can't say enough good things about our travel company!!!  In the planning stages they even spoke to us about where and when to go as far as seasons and which way to go whether it be Australia first or NZ. As it turned out, the recommendation to go to New Zealand first was perfect. We were saved the experience of Australia for only a few weeks and maybe being stuck there!  No stone was left unturned, even when the fires occurred in Australia.  Our impact was going to be minimal.We left the US on March 9th for NZ arriving on the 11th.  No problems with Covid-19, we continued on with our itinerary.  Sailing in the harbor in Auckland, wine tasting on a beautiful little island outside of Auckland.  On to Queenstown which is delightful and Milford Sound for an overnight on a ship.  Absolutely beautiful.  Glad we did this vs a day trip or boat ride.  We flew back to Queenstown, which I'd recommend because you have a great overview of the mountains.  Breathtaking!!  Picked up a rental car and drove to Franz Josef to climb the glacier.  We're an older couple, but this was an incredible, first-time experience! My husband still marvels! We took a train to Christchurch which is still suffering the after effects of the 2011 earthquake.  Again a train up the Pacific Coast which is beautiful to Nelson.  Kayaking, hiking and a catamaran in the Tasman Sea.  What scenery!!  Up to Rotorua for more fun.  Well this is where the wheels starting coming off of our fun.  Things got cancelled because of Covid-19 and the ever changing environment of new shut downs and what the government was asking of people and vacationers.  Starting on the 15th of March our travel agent was continually in contact with us about Covid-19 and how our itinerary was going to be impacted.  She made alternative suggestions, we made the decision to extend in NZ.  As our trip went along, things kept changing....  NZ decided to shut down on March 25 midnight.  Our new flight home was March 29, then March 27.  She worked with us so closely and was so helpful she actually got us a flight home on March 25.  While we were having fun and enjoying ourselves, this company was working for us behind the scenes.  You can't ask for more than that!!  By the way, we came home and quarantined.  To date, we're healthy.

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Travel agent Elena in Italy

Elena's Travel Agency


 Based on 850 reviews

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Verified Review

Pamela K.
Submitted on 1.17.2022

The travel agency is a fabulous company. Our 14-day trip to Italy was 3 years in the making.  COVID forced us to schedule and reschedule the trip.  We started with 16 people traveling with us and ended up with my family of 4.  Through all of the changes, the travel team was amazing.   We used custom tour companies in the past but never encountered service like this agency.   They watched every step of our trip and made adjustments before we even knew there was an issue.  Our train from Venice to Milan was canceled because of COVID staffing issues.  A travel planner contacted the manager of our hotel in Venice who came to our table at breakfast to make us aware of the change and let us know about the new train schedule.  They do not overlook a single detail!  Our guides were exceptional in each city.  I highly recommend using this travel agency.  I look forward to touring more of Italy with them in the future!   

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Travel agent Jay in India

Jay's Travel Agency


 Based on 240 reviews

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Sri Lanka

Verified Review

Jessica M.
Submitted on 9.20.2021

Our travel specialist did a great job in working with us during a difficult time of traveling! COVID-19 certainly provided a lot of roadblocks and extra hassles, but they were able to help us go on a wonderful vacation in Sri Lanka and the Maldives. They did a good job of checking in with us and arranging our COVID-19 tests. The driver and the activities they picked were very good, fit our needs, and there was a great mix of different things in our itinerary that we liked. We also loved our accommodation options. Overall we had a great vacation!Some things that could use improvement: Attention to detail- there were some things that were overlooked. For example, their travel contract clearly said we were responsible to get our own country tourist visas. We used another service to help us with this and when there were delays, our travel specialist seemed upset. When we reached out to them, they said that was a mistake and they were doing our visas and the hold-up was on us because we had used another agency to help us with the visas. Very frustrating communication. We had given them our passport and other information months before the trip. I am a US service member and was deployed and did not have access to email at that time- I usually am on top of details like my passport expiring, but this was an unusual circumstance. We then found out two weeks before our trip was set to leave that my passport expired 5.5 months after our trip and we almost were not able to take the vacation- we then had to rush to get a passport. This is why we pay a travel agent to have an eye for detail and the way in which our travel specialist responded to this issue was less than ideal. During the vacation, we had no scheduled lunches. Every day we had breakfast at the hotel, and dinner was planned at a hotel, but during the day we would sometimes wait a very long time before we were able to have our driver find a place for us to eat. Definitely something that should be considered for the next trip.

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Travel agent Daniel in England

Mario's Travel Agency


 Based on 246 reviews

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2  More

Verified Review

Jonathan O.
Submitted on 12.10.2021

My wife and I were looking forward to this trip soo much, specially with all the COVID issues going on in the world, AND everything turned out just perfectly! Even with all the COVID restrictions, testing requirements and overall precautions in place with travel, it was an amazing trip that I wish we could relive. We really wished we could have stayed another month plus. Big thanks to our travel company & specifically Marie-Lys for helping us create and live out the perfect trip to France!! I highly recommend working with this team and hope that we can one day work with Marie-Lys once again! 

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Travel agent Matteo in Italy

Matteo's Travel Agency


 Based on 403 reviews

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Verified Review

Philip V.
Submitted on 12.9.2021

From the time we arrived in Venice airport, we were escorted to our hotel. It was a worry and anxiety free trip of a lifetime. We were introduced to the culture, history and cuisines of Italy. At the same time, we had opportunities walk around on our own to explore the great cities of Venice, Florence and Rome. The side trips to Bologna, Pisa, Siena, Lucca and Orvieto were unforgettable. This trip planned by this Italy travel company was probably one of the best. We whole heartily recommend them to anyone planning a trip to Italy.

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Travel agent Alex in Costa Rica

Alex's Travel Agency


 Based on 255 reviews

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Costa Rica

Verified Review

Debra D.
Submitted on 3.4.2022

The trip was truly a trip of a lifetime thanks to my travel planners and team.  Traveled with 7 family members for my 70th birthday. The team did a fantastic job in matching adventures/excursions to make all the family happy - from 70yr olds to 40 year olds to 7 and 10 year olds.The itinerary created by the travel company showed us some of the highlights of Costa Rica - Mount Arenal, Monteverde and Manual Antonio.The entire trip went incredibly smooth - not one hiccup.  All of the people we interacted with from the team and from their partners for the adventures and hotels were all so thoughtful, knowledgeable, and accommodating.  The best customer service!I highly recommend the travel company! 

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Travel agent Michael in Bali

Michael's Travel Agency


 Based on 306 reviews

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Bali / Indonesia
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Verified Review

Lindsey P.
Submitted on 1.13.2020

The travel agency helped us to plan a trip of a lifetime to Japan with our two teenaged sons. Our agent was extremely responsive throughout the whole planning process and definitely listened to our concerns, as well as the things we really wanted to do.  We love food and she planned some excellent food tours that allowed us to get an insider's taste of Japan, rather than going at it on our own. Was everything perfect? Of course not, but not much I would change!! Highly recommended.

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Featured Reviews

Portugal Travel Review: Coimbra, Sintra, Cascais, Douro Valley, Food & Wine, Culture & History


Fred R.
Jan 08, 2022
We had an absolutely amazing trip to Portugal organized and hosted by the travel company.  The travel designers and their team were wonderful.  From the start, our travel designer did a great job working with us to understand the type of trip and experiences we were looking for and then crafting a customized itinerary for us.  We spent 5 nights in Lisbon and 4 nights in Porto with numerous day trips to include Sintra, Evora, and the Duoro Valley.  We also were able to stop at several historical towns on our transfers between Lisbon and Porto to include Coimbra, Obidos, Tomar, and Nazarre.  The designer organized several tours for us to include food and wine tasting tours in both Porto and Lisbon that were incredible.  She also did a wonderful job providing us with some great cultural and historical experiences throughout our time. We were very fortunate to have our travel specialist for our transfers between Lisbon and Porto and back as he is a wealth of knowledge on the history of Portugal and really made our stops at various historical sites come to life.  We could go on and on, but, suffice it to say, we had a phenomenal time and would highly recommend the services of this travel company to anyone considering a trip to Portugal.  You will not be disappointed!

Chile Travel Review: Santiago, Colchagua Valley, Atacama Desert, Wine, Hiking


Brent S.
Mar 02, 2022
The travel planner and his team did an exceptional job planning our 10-day vacation to Chile! We went to Patagonia, Santiago, Colchagua Valley, and the Atacama desert. What we really enjoyed about working with our planner was that the trip was tailored to our interests rather than many other travel agencies where they send everyone the same trip outline. Our itinerary was thoughtfully assembled and took into consideration all of our interests (wine, hiking, site seeing, etc.). Additionally, the travel planner and his team were there for us every step of the trip. Whether it was preparing all of the necessary documents to enter the country or sending us daily app messages to detail our day/excursions, they were on top of everything! They are also available 24/7 and will always answer your message or call. We were truly grateful to have their support this entire trip. Without the travel company, we would have been lost and struggled mightily to plan a trip of this caliber. I would highly recommend using the planner and his team for your trip to Chile, Argentina, or any other country in South America. We had an incredible time on every step of the journey. You will not regret it! 

Argentina Honeymoon Travel Review: Villa La Angostura, Mendoza, Fishing, The Food & People


Brett I.
Jan 04, 2022
The travel company planned the perfect tip for our honeymoon. They listened to what we wanted and planned a seamless trip that had private service which we greatly appreciated over other travel agencies. Everyone on their team was very responsive at all times and coordinated everything to make our trip amazing. Argentina is such a beautiful country with wonderful food, scenery, people and experiences. I highly recommend visiting Argentina it has been one of my favorite countries I have traveled too and using the travel company to help plan it you wont be disappointed.

Greece Travel Review: Luxury 12-Day Trip, Athens, Chania, Crete, Santorini, Food Tour, Cooking Lesson, Catamaran Trip, Wine Tour


William T.
Oct 07, 2021
Trip was fantastic. One of, if not the best, vacation I have ever had. This Greece travel company provided top notch accommodations, guides and tours, and terrific food. 

Travel Review: Solo Italy & France Trip, Rome, Paris, Colosseum, Food Tour, 12-Day Vacation


Sophia M.
Nov 28, 2021
I did a rome/paris customized trip and I would say overall went well. I am pretty sure for the price for a solo traveller package that this could have been done much cheaper. I believe Rome was worth the package/tours. Paris is a city that can be adjusted on your own because the tours/hotel were not as great. I would need to experience other travel agencies to have a better review and frame of reference. But, overall went well. Thank you

Travel Review: Italy, Slovenia, Croatia, and Bosnia 3-Week Honeymoon Tour, Historical Sites, Food Tours, Wine Tastings, Boat Rides


Elliot A.
Aug 28, 2021
This tour company far and beyond exceeded expectations and we are so thankful we hired them to plan our honeymoon, which spanned three weeks across Italy, Slovenia, Croatia, and parts of Bosnia. We cannot recommend them enough! From the onset, their team was professional, thorough, and full of creative, actionable ideas to make our once-in-a-lifetime trip memorable. We were able to fully trust them as they crafted a dynamic and diverse trip that addressed the main activities that we wanted to do: adventure, food, history, and R&R. This tour company made everything easy for us and were excellent at communicating and planning the day-to-day. They coordinated dinner reservations, train tickets, museum and site passes, drivers, tours, guides, and lodging; we simply needed to be on time, and they took care of the rest. This tour company has great relationships with the top local guides and tour operators everywhere we went, ensuring that each activity would be incredible. They were always accessible during our trip for questions or last-minute adjustments. We were thrilled with our honeymoon and wouldn't have changed a thing. This is an excellent travel agency, and we would easily work with them again without hesitation.  

France Travel Review: Bordeaux Region, Cave Paintings, History, Architecture, Food & Wine


Judy B.
Oct 15, 2021
The Bordeaux to Cahors was most enjoyable. Our Zicasso representative was excellent. She put together an excellent agenda based on our interests and abilities. She stayed in touch through difficult times due to Covid and facilitated postponing the trip. Once the timing of the trip was determined every detail was taken care of. The guide selected for the trip was phenomenal, knowledgeable as to every aspect, wine, history, archeology, porcini and oysters!Many Thanks to all involved.

Greece Honeymoon Travel Review: Santorini, Food Tours, Sunset Cruise, History


Gina P.
Feb 17, 2022
There aren’t enough words to describe how happy we are with our experience! Our travel agent did an amazing job at planning our trip. She went above and beyond to plan an amazing honeymoon for us and we are beyond thankful! We went on so many fun tours and had such a great time. It was all because of her that our trip went so smoothly. We will definitely be using this travel company for any future trips! 

Morocco Travel Review: Marrakech Hammam, Desert Camp with Sunset Camel Ride, Cooking Class, Culture & Food


Christina S.
Oct 14, 2021
If you take anything away from this review, it should be to book your trip to Morocco with this travel company and request their host/driver ASAP! The travel designer will curate the best itinerary for you, no matter what your many interests are and you can have it all: adventure, romance, culture, food, and history. Along with an unforgettable trip, you’ll receive white glove service from start to end. As a type-A “planner” myself, I appreciated the responsiveness and great attention to detail. Skip the hours of reading TripAdvisor reviews and trust every single restaurant, activity, tour, hammam, and/or riad he recommends. We’ve traveled around the world and these have been some of the most stunning accommodations and beautiful experiences we’ve ever had. We were heartbroken to discover one of our tagines was broken during our trip home and our designer offered to bring us back another! Special touches were added throughout to further enhance our trip: a surprise bottle of wine at the desert camp to savor as we watched endless stars, luxurious lunch in the vineyard, 3-course cooking class with sweet dada. Our host/driver was an outstanding host and friend throughout our Maroc adventure. He noted every interest, souvenir, preference you had to ensure any and every want or need, was taken care of. Most notably, he was exceedingly kind and trustworthy. He made you feel like dear friends and not just clients. With this travel team, you will not have a worry in the world when visiting this amazing country! 

Thailand Travel Review: Touring Islands, Wildlife, Temples, Food & Cooking Tours


Nancy S.
Jan 23, 2022
The travel company was excellent in listening to our ideas and requests and making them a reality. They planned the trip according to our needs and went back and forth until everything was just right. The trip was then executed perfectly, even with covid. The tours were interesting with very informative local guides. I strongly recommend this company to set up a trip of a lifetime!
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