Vinh's Travel Agency
Based on 99 reviews
We had 19 days with the travel team for our Vietnam and Cambodia holiday and had a total of 5 tour guides throughout the trip. Each one of them were very professional and prepared. Vinh has been so supportive and he would send me texts on and off to ask how we were doing and if we had been enjoying the day etc. I’m extremely grateful for the support and immediate actions rectified for the problems we faced in this trip. Tour guides were knowledgeable and flexible to meet our family needs. The hotel selection were great too. The transportation was also arranged seamlessly with 8 hotel moving and 3 domestic flights. Overall we are pleased with the experience and had so much fun in this trip.
Allison's Travel Agency
Based on 23 reviews
Allison and her colleagues at this travel company provided superb service and advice from start to finish, and this was over a LONG time. We originally booked with them to travel to Sri Lanka in 2020. That trip got cancelled twice due to Covid and once due to the tremendous instability in Sri Lanka this year. Throughout these ups and downs, Allison stayed upbeat, encouraging, but completely open to making changes to accommodate these developments, including finally shifting the entire trip to India, where we had a wonderful trip.In addition to planning an enjoyable and stimulating itinerary that matched our interests and tempo well, our travel agency provided terrific staff and agents every step of the way. We never had to worry about something going wrong and always had the wonderful Sahil just a WhatsApp away for any questions or changes we wanted to make. They were all excellent and also seemed to be very happy working for and with this travel company, which we appreciated.
Ambrose's Travel Agency
Based on 29 reviews
We worked with Ambrose at this travel company and had an amazing trip to Cambodia, Vietnam and Thailand. We were planning our trip around a wedding in Khao Lak, Thailand, and were looking to squeeze in a lot in the week and a half before. Working with Ambrose and his team was so easy from start to finish. Ambrose is super responsive which was something I noticed from the moment we were paired via Zicasso. My fiancé and I had a ton of questions which he patiently and thoroughly answered. The only thing we booked ourself was our departure and return flight to the trip and the hotel for the wedding (which was outside our travel with our travel agency). Everything else was handled by our travel team. Our itinerary was incredibly thorough, and included all of our flights and transportation during the trip which was amazing. The itinerary also included information about e-visa applications, local culture and tipping, and other handy information. Ambrose consolidated all of our information into a neat package within the itinerary which was easily accessible online and via the travel App. He was super accommodating when we had to make a last minute change about a month before the trip because the bride changed the wedding dates. While on the trip everything was seamless and we did some really incredible activities. Our local guides and drivers were always on time and waiting when we arrived and for every activity planned. Ambrose and his team were also available via chat in the travel app while we were on our trip. Just one thing to note is that once the trip starts any changes are liable to the customer. We had a minor miscommunication at the end of our trip and did not realize that by cancelling a transportation we no longer required would not be refunded. Overall Ambrose and his team were excellent to work with and we had an incredible trip. I would definitely recommend them and would use them again if/when we take another Asia trip.
John's Travel Agency
Based on 156 reviews
The travel company worked with me to build an appropriate budget and itinerary that covered as much history, culture, and adventure as possible. Our honeymoon was the perfect mix of privately guided and free-form travel. The guides that we were partnered with and the experiences were top-notch. I would recommend this company to anyone looking to explore the far east!
Suzie's Travel Agency
Based on 151 reviews
First, the travel designer planned an amazing trip for us to Belize - great locations, activities, etc. Second, the designer and her team were very helpful and responsive! We went in January - when Omicron was surging. We were panicking about seeing if we change the dates, what happens with our travel insurance during different points of our trip if we do get Covid, etc. They helped field alllll of our questions with compassion and kindness - if we were driving them crazy they never showed it to us. Third, they were helpful and responsive even when we were on our trip. They helped reorganize some excursions on our behalf due to inclement weather in the forecast. Fourth, they were very organized and emailed/mailed us all the documents we needed, etc. and loved the personalized website they created for our trip. Lastly, it was great our designer reached out afterwards for feedback on our trip – I definitely recommend them, and look forward to working with them again in the future!
Jeremiah's Travel Agency
Based on 69 reviews
Our trip to Thailand and Vietnam was amazing! Jeremiah was good at communicating leading up to our final itinerary then our travel specialist Jason took over and was also great at communication. Any changes or additions to our trip were easily made and I feel the value of using this travel company for our trip was worth it.
Ha's Travel Agency
Based on 200 reviews
This travel company went over and beyond to make our experience epic, traveling to multiple cities in a very short timeframe. I usually book my own trips and we are all very familiar with and a well traveled family.I've managed large events like the USA Grammy's and Oscars and conferences for 3,000+ people in the entertainment industry requiring 5-star hotels for celebrities, off-site locations, 3 meals a day, and transport services. I am not a stranger to over the top travel services.I am also a bit more picky. I also wanted to make my 81-year old Asian mother-in-law happy and my picky husband comfortable. Enough said. A high bar to reach.Our travel agency adjusted and revised every small detail I requested and offered me out-of-the box options. Plus Ha was very kind, and understood the complex travel needs of each of us. Especially that my mother-in-law knew all the locations already.Thank you, Ha, for making our family vacation seamless, taking the stress from me, and most importantly tailoring to our every need and last minute addition of our cousin, just a few days before departure!!Ha, you are superwoman and I've referred you to others already.Thank you so much!Mari & Tung
Albee's Travel Agency
Based on 3 reviews
Albee from this travel company helped plan my trip to Thailand, Cambodia, and Vietnam. Albee helped design the perfect trip for us, since it was a private trip for 2! She listened and modified the itinerary during the planning, and kept in touch with tips and timely notices along the way. She designed an awesome trip for us with a perfect balance of structure and free time, tourist sights with local culture, beautiful hotels in such convenient locations... perfectly paced trip without a single snag! Guides and drivers met us seamlessly and were all attentive, personable, knowledgeable, and fun! With Albee's insights, this trip surpassed any of my expectations! I highly recommend her without any hesitation!
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We had 19 days with the travel team for our Vietnam and Cambodia holiday and had a total of 5 tour guides throughout the trip. Each one of them were very professional and prepared. Vinh has been so supportive and he would send me texts on and off to ask how we were doing and if we had been enjoying the day etc. I’m extremely grateful for the support and immediate actions rectified for the problems we faced in this trip. Tour guides were knowledgeable and flexible to meet our family needs.
The hotel selection were great too. The transportation was also arranged seamlessly with 8 hotel moving and 3 domestic flights.
Overall we are pleased with the experience and had so much fun in this trip.
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