Serengeti National Park Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in Serengeti National Park

At Zicasso, we excel at helping you get your vacation planned. Not just any vacation, but an exceptional one filled with inspiring and life-enriching experiences.

Our approach is different. We don’t plan your vacation ourselves. We’re experts at finding and matching travelers to travel specialists from the top 10% of the industry.

Each Serengeti National Park travel agent has been meticulously screened and has the expertise and local connections to handle every element of your vacation.

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Ratings of Zicasso's Service
Travel agent Kristy in Kenya office

Kirsty's Travel Agency

5.0

 Based on 50 reviews

See Kirsty's profile

Destinations:

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Africa
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Egypt
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Israel
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Jordan
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Kenya
2  More

Verified Review

Judith R.
Submitted on 3.4.2023

This trip more than met our expectations.We looked forward each day to the new adventure our lovely travel agent had lined up. In Egypt we were immersed in ancient history, in Jordan my husband relieved the Petra experience of 56 years ago and in Israel we followed the footsteps of the Christians and the Jews. As this month long trip was organized very quickly we felt lucky to have an agent who had personally been to these places and could advise us of what she felt we would like. As it turned out she hit the sweet spot.

Travel agent Jessica in Tanzania

Jessica's Travel Agency

5.0

 Based on 65 reviews

See Jessica's profile

Destinations:

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Tanzania

Verified Review

Jacqueline H.
Submitted on 3.8.2023

Incredible.Everything was expertly planned.Jessica stood out right at the beginning in our preliminary enquiries, she really listened to us and what we wanted and tailored everything immaculately to fulfill our needs. The travel plans went smoothly, drivers on time, and our safari guide was so informative and fun to be around. Off course there are always a few hiccups like our permit to Arusha national park was not uploaded which meant a very long wait at the gates before we could enter and our flight to Mafia Island, initially 2 flights from Seronera airstrip ended up being 4 flights which we didn’t know, and so this was a long and tiring travel day, had we known we may have chosen Zanzibar since there was a direct flight option from Seronera. The last concern was our flight home, initially 17:30 from Mafia Island but changed to 15:45 which was unfortunate since we had then 7 hrs to wait in Dar es Salam. We were informed a flight change but discovered tgat there was a flight leaving 17:30 so I don’t know what happened there. nevertheless, we still rate our trip highly. I had so many enquiries before the trip and the travel agency was very attentive and helpful and extremely patient wir my many questions. Jessica also checked in with us during the trip which was very nice. We always felt in good hands. We had lovely accommodation and just the best guide. 

Travel agent Charles in Africa

Charles' Travel Agency

4.9

 Based on 25 reviews

See Charles's profile

Destinations:

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Africa
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Botswana
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Kenya
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Namibia
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Rwanda
4  More

Verified Review

Michele L.
Submitted on 12.6.2021

If you are considering an outfitter to plan a trip to Africa, I cannot express strongly enough how much you should consider this travel agency!  I just returned from a 2-week “trip of a lifetime” safari that was originally scheduled to start one-week before the global lockdown.  My travel planner had created the most incredible trip to Tanzania to see the Serengeti and then to Rwanda to see the mountain gorillas. I was not sure how they would be able to handle the lock-down given the unknowns of travel for an unknown period of time.  The long-term nature of this travel company's relationships with their vendors coupled with the professionalism and integrity of their company resulted in the trip being rescheduled (a few times) without really any increase in costs and at the same exceptional accommodations and itinerary. The camps I stayed at were exquisite (5 star) and gave me such a personal feel of different ways to experience the Serengeti.  The personal guides in both Tanzania and Rwanda were beyond my expectations in their knowledge, passion, and dedication to supporting an exceptional client experience. Additionally, this travel company demonstrated at every step of the trip their personal commitment to ensure I felt safe and secure (given Covid concerns/requirements and unfamiliarity with the countries), and supported 24/7 with every question, no matter how small or large.   I hope to return to Africa again… and I would ONLY use this travel company.  Please consider them… and just give them a call.  From the very first contact, I knew this was the company with whom I wanted to build my trip of a lifetime adventure.  

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Travel agent Simon in Africa

Simon's Travel Agency

4.9

 Based on 115 reviews

See Simon's profile

Destinations:

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Africa
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Botswana
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Congo, Democratoc Republic of the
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Ethiopia
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Kenya
8  More

Verified Review

Philip A.
Submitted on 3.1.2023

Our honeymoon trip to Tanzania and Zanzibar was nothing short of the best trip of my entire life. Everything about this trip was spectacular and our travel company was very helpful throughout the process. We were helped by Andre. Not only was he very helpful and enthusiastic, but he also was very responsive, especially for two people who were very stressed in the middle of wedding planning. He never waited for more than 24 hours to respond, which is fairly quick. I did not have to call him at all throughout our whole trip because it was very well planned and all the information necessary was provided prior to us going. Since I have been back, I have not stopped talking about using Zicasso to plan trips and I also have not stopped talking about going on a safari. Overall, if you have the money to spend and are off from work in early February....GO TO THE SERENGETI! It's a once in a lifetime experience. Our private driver was absolutely amazing! So experienced and he took care of us very well.Zanzibar was amazing! We stayed at a resort (probably the best resort on the island). We were in paradise! Food was great in Tanzania and Zanzibar!Again, best trip of our lives!

Travel agent Dan in South Africa

Dan's Travel Agency

5.0

 Based on 119 reviews

See Dan's profile

Destinations:

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Africa
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Botswana
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Kenya
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Rwanda
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South Africa
3  More

Verified Review

Alexa G.
Submitted on 10.24.2022

Dan and Mandy from the travel agency are absolutely incredible to work with. We reached out for help planning our honeymoon. We didn't reach out in the most timely fashion and were incredibly stressed with wedding planning when we did. I had 1 conversation with Dan and that was all he needed to put together our absolute dream honeymoon. He somehow read my mind in ~20 minutes, made us feel incredibly comfortable traveling to a part of the world we had never been and immediately put us at ease that we were in good hands. Dan and Mandy helped us with every single step to make sure we were prepared for the trip so we could simply relax and enjoy it. They answered multiple rounds of questions and were flexible while providing their input as we finalized the details of our trip. Every detail was handled while we were on our trip and it felt like we had really good friends (with incredible taste in travel that we look up to) on the journey with us. We cannot recommend using the travel team to book your trip enough - these guys will be dealing with us for decades to come. 

Travel agent Kent in Africa

Kent's Travel Agency

4.9

 Based on 51 reviews

See Kent's profile

Destinations:

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Africa
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Botswana
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Ethiopia
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Kenya
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Namibia
4  More

Verified Review

Lindsay K.
Submitted on 11.7.2022

Our honeymoon trip to Kenya and the Seychelles was seamless thanks to this travel company. Diana was extremely knowledgeable about the safari experience and the camps and made great suggestions about how to split our time. Every transfer was planned out, making the trip stress-free at every step of the way. Diana and Nell were extremely responsive and professional throughout the whole booking process.

Travel agent Brian in Kenya

Brian's Travel Agency

5.0

 Based on 5 reviews

See Brian's profile

Destinations:

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Kenya
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Rwanda
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Tanzania
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Uganda

Verified Review

Jessica H.
Submitted on 3.9.2020

The trip was absolutely wonderful.  Thanks to our travel planner and guide, we were able to fit so much adventure into 12 days.  Communication was always prompt and our planner quickly answered all of our questions leading up to and during the trip.  The transfer from our Kenya guide to our Uganda guide was seamless. We realized an issue with logistics on the last few days a few days into our flight and our planner helped us solve it quickly. The only thing I would suggest they do differently:  Our communication leading up to the Uganda portion of the trip was with the operations manager.  We didn't meet our guide (or know that it wasn't the operations manager) until the morning we left for Kibale.  It would have been nice to have some communication with our guide beforehand, as there were a couple things on the itinerary (prepared by the manger) that our guide seemed not to know anything about (namely a game drive in Queen Elizabeth park).

Travel agent Tehsin in Tanzania

Tehsin's Travel Agency

5.0

 Based on 60 reviews

See Tehsin's profile

Destinations:

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Tanzania

Verified Review

Kelly S.
Submitted on 9.1.2022

Planning process was excellent with quick response times, amazing suggestions and a tailored experience that was perfect for my group of 6.This travel company ended up giving us an experience of a lifetime and there were very few aspects of the trip we would change.

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Featured Reviews

Tanzania Tour Review: Serengeti, Arusha National Park, Mafia Island, Safari, 13-Day Travel

JH

Jacqueline H.
Mar 08, 2023

Incredible.Everything was expertly planned.Jessica stood out right at the beginning in our preliminary enquiries, she really listened to us and what we wanted and tailored everything immaculately to fulfill our needs. The travel plans went smoothly, drivers on time, and our safari guide was so informative and fun to be around. Off course there are always a few hiccups like our permit to Arusha national park was not uploaded which meant a very long wait at the gates before we could enter and our flight to Mafia Island, initially 2 flights from Seronera airstrip ended up being 4 flights which we didn’t know, and so this was a long and tiring travel day, had we known we may have chosen Zanzibar since there was a direct flight option from Seronera. The last concern was our flight home, initially 17:30 from Mafia Island but changed to 15:45 which was unfortunate since we had then 7 hrs to wait in Dar es Salam. We were informed a flight change but discovered tgat there was a flight leaving 17:30 so I don’t know what happened there. 

nevertheless, we still rate our trip highly. I had so many enquiries before the trip and the travel agency was very attentive and helpful and extremely patient wir my many questions. Jessica also checked in with us during the trip which was very nice. We always felt in good hands. We had lovely accommodation and just the best guide. 

Kenya & Tanzania Vacation Review: Amboseli National Park, Maasai Mara, Serengeti, Ngorongoro Crater, Zanzibar, Stone Town, Safari

DF

Dave F.
Jul 11, 2022

February 2021, I submitted a request through Zicasso to plan a group trip to Kenya,Tanzania and Zanzibar for June 2022. I was matched with Maurice. This travel company has surpassed our expectations and provided an amazing experience we will never forget. The camps were top rated, and we had a fantastic time there. In fact, all the accommodations we stayed at were phenomenal. They were beautiful, clean, each room had an amazing view, the staff were very attentive, and the food was top notch. Maurice even planned a few surprises for our group along the way.

Maurice booked all of our in-country transfers (both by car and plane). All we had to do was show up at the lobby of each accommodation at the time specified and everything else was taken care of. Our drivers were exceptional as well. We spent time in Amboseli National Park, Maasai Mara, the Serengeti, Ngorongoro Crater and ended on the beach of Zanzibar. Our drivers at Amboseli had many years’ experience, they were very knowledgeable about all of the animals. Within 5 minutes landing at the air strip, they took us straight to see many of the animals, especially a family of cheetahs eating their prey! Our drivers at the Maasai Mara were great as well. We told him we wanted to see a lots of lions and they didn’t disappoint. On our morning game drive, we saw lions feasting on a buffalo, we also saw a leopard with a vulture in a tree. Our drivers in the Serengeti & Ngorongoro were excellent as well, they took us to all the best locations to capture the animals. We were even able to catch a glimpse of a rhino in the distance. They did their best to ensure we were able to see the big 5 and the ugly 5. We then ended the trip visiting Zanzibar’s beaches, a spice tour & Stone Town.

I highly recommend using Maurice and this travel company for travel tours, safaris and vacations in the future and look forward to working with him again! Asante sana!

Tanzania Africa Safari Travel Review: Serengeti & Tarangire National Parks, Ngorongoro Conservation Area, 11-Day Adventure

RS

Richard S.
Jan 02, 2023
We had the most wonderful safari experience in Tanzania and visited Serengeti, Ngorongoro, and Tarangire national parks. The entire trip from planning, transfer, lodging, and activities, everything was so easy and effortless. Owner Jessica did a great job communicating with us every step of the way, she created a customized plan from day 1 and was accommodating to fine-tune details whenever we asked, and we greatly appreciated her knowledge, experience, and insight. We could not have picked a better itinerary. We were so fortunate to have our private guide for 11 days. He was beyond amazing. Our guide has a great personality, we jokingly say he also has superhuman eyesight where he can spot wildlife that's comparable to 40x binoculars. He is extremely knowledgeable about the different types of animals, birds, and local trees and plants. We were also impressed by his strong work ethic and how he was always thoughtful to ensure we have the best experience. For example, our trip was during the Christmas break when it frequently had short rains, our guide would wash his car twice a day so that we would always have clean windows for a great view, and a clean car for us. We saw so many amazing animals interacting in their natural habitat and it's hard to put in words, and certainly nothing like the zoo.  This was such a great experience, with too many special memories to cherish. Highly recommend our guide and the travel company! 

Luxury Tanzania Honeymoon Travel Review: Serengeti, Zanzibar, Safari, 10-Day Trip

PA

Philip A.
Mar 01, 2023
Our honeymoon trip to Tanzania and Zanzibar was nothing short of the best trip of my entire life. Everything about this trip was spectacular and our travel company was very helpful throughout the process. We were helped by Andre. Not only was he very helpful and enthusiastic, but he also was very responsive, especially for two people who were very stressed in the middle of wedding planning. He never waited for more than 24 hours to respond, which is fairly quick. I did not have to call him at all throughout our whole trip because it was very well planned and all the information necessary was provided prior to us going. Since I have been back, I have not stopped talking about using Zicasso to plan trips and I also have not stopped talking about going on a safari. Overall, if you have the money to spend and are off from work in early February....GO TO THE SERENGETI! It's a once in a lifetime experience. Our private driver was absolutely amazing! So experienced and he took care of us very well.Zanzibar was amazing! We stayed at a resort (probably the best resort on the island). We were in paradise! Food was great in Tanzania and Zanzibar!Again, best trip of our lives!

Luxury Tanzania Family Trip Review: Serengeti, Tarangire National Park, Safari, Culture, Mara River Crossing, Lion Cubs Feeding

BA

Beth A.
Aug 21, 2022
We are back and now have survived two days back at work! A sharp (and unfortunate!) contrast to our last two weeks.And, those two weeks are truly memorable. Long and short of it is that the ENTIRE trip went without one hiccup and the experience will be held as a family favourite with many, many special moments sprinkled throughout.Our travel company had thought about and organized everything, thereby creating a very stress free trip for the whole family. Thank you!The properties were all outstanding, truly exceeded all of our expectations. The staff, the rooms, the food were all beyond wonderful. The hospitality overall was super friendly, warm and always demonstrating going above and beyond.And, above all else, our guide was a gem on all counts. He is a man of many skills - car fixing, navigating, birding, wildlife spotting (in an almost inhuman way - how does it do it?!?), kahawa making, knowledge of the culture/region/animals. You name it, he can do it. He answered ALL of our questions, put up with our bad jokes, catered to our kids to ensure they felt included, had tremendous energy at all times of the day regardless of what time he was up in the morning, was fun and warm, but always professional. You have an incredible person on your team who truly made our trip (with a few lions and hippos thrown in there, too).He taught me about the benefits of patience (e.g., waiting for a crossing, I would have long given up, but he waited quietly, sometimes for literally hours - and, yes, then it happened - and well worth the wait). If I could only have a fraction of his patience, I would be a better person!We all miss our guide and I hope we can stay in touch.I shared with our guide that I believe the travel company understated your offering. You and your tailored itinerary really did make a difference and I believe makes this travel team stand out from its competitors. For example:your choice of traveling from North to Central/Eastern Serengeti, then over to Tarangire - makes so much sense!your general avoidance of Central Serengeti (where the vehicles are lined up, sometimes 30 at a time). I loved the fact that our guide took us to rock outcroppings early in the morning and we would be the only people for miles and miles around. 

Luxury Tour of Tanzania Review: Luxury Mother/Daughter African Safari, Beach & Kilimanjaro Climb, Tarangire National Park

JD

Juli D.
Oct 23, 2022
Kirsty at the travel agency is a true gem! She planned an amazing experience for myself and my 19 year old daughter. What started as a graduation trip, turned into an experience no words can truly do justice. Kirsty reached out after my initial interest on Zicasso, and I immediately felt she would provide excellent guidance. My daughter and I were not sure what all we wanted to experience, but that was alright. Kirsty took our thoughts and put them in action. After a couple of emails, she crafted and exciting itinerary. From that point, she guided us through all of the details on a 2+ week experience, working with us on every detail. Our trip included safari in Tarangire National Park, climbing Kilimanjaro, and finishing at the beach in Zanzibar. EVERY detail was covered -- her expertise of Africa is second to none. All accommodations she proposed were wonderful: Hamerkop House, Lemala Mpingo Ridge, Machame Route Kilimanjaro (via local tour agency) and the Resort in Zanzibar all hit the nail on the head with hospitality and experience. Some may say this was a once-in-a-lifetime trip, but it planted the seed to a new love of Africa. I can't wait to plan the next adventure, and for sure it will be with Kirsty and the travel agency. The BEST!!

Tanzania & Kenya Tour Review: Zanzibar, Maasai Mara, National Parks, Safari, Wildlife & Culture, 12-Day Trip

DY

Drishti Y.
Jan 18, 2023

My husband and I had one of the most memorable trips. All in all the arrangements made by our travel agency were great. We visited Kenya, Zanzibar and Tanzania national parks. All arrangements were excellent especially the ones in Kenya and Tanzania. I feel Zanzibar could have been better maybe a beach resort as it’s an island as opposed to a room in the city.Our tour guide was fabulous in Kenya, very entertaining, witty and knowledgeable.Our travel agency took good care of us, at no point we felt stranded or left on our own. Our tour guides in Zanzibar and Tanzania were also great. Our guide in Tanzania was amazing, he put in a lot of effort to make sure we did not miss the big 5 and took personal interest in making sure our trip went well and we returned home happy.I would highly recommend folks to book their trip/itinerary through this travel company, they are professional and help curate the trip as per your requirements.A special mention here for the driver of all this Maurice, he is the one who created our itinerary and coordinated our whole trip, he is a true gentleman and went above and beyond to make sure we are satisfied with all trip arrangements. 

Tanzania Honeymoon Trip Review: Zanzibar, Serengeti National Park, Safari, 12-Night Vacation

JP

Jessica P.
Aug 10, 2022
We used this company to help us plan our honeymoon. It is safe to say that they made our dream become a reality and then some! The 2 week trip they planned for us was LIFE CHANGING. We thought this would be a once in a life time trip and yet we are already talking about when we can go back!

Luxury Kenya & Tanzania Travel Review: Nairobi, Serengeti, Zanzibar, 18-Day Tour

MK

mike K.
Sep 15, 2022
I would rate the trip 3.5My last trip in 2018 was in South America - it was a 5 all the way!Several issues with this trip/itinerary.1.  Arrival in Nairobi, Kenya - no meet/greet or help through immigration/customs. Complained to the travel company, and they refunded the cost of the meet/greet, but that did not make up for staying in long lines and trying to figure out who needed which documents.2. Kenya was very good.3. The camp in Tanzania (North Serengeti) was way below the standards of other camps. Service/people were disinterested and food was poor (again, compared to other camps). My wife was left without water during a shower (ran out in 2 minutes because not enough was put in to start with). It was dark and it took nearly 10 minutes to get the attention of anyone (we were the last tent, about 150m from the main tent), no response to a flashlight and no whistle to blow - if we had been in trouble, God knows what would have happened. Another small example - asked for towels and another glass (only one glass in the bathroom), but did not receive them until the end of the next day when we were leaving. Asked for a boiled egg for breakfast with no meat - got fried eggs, bacon, and sausage;  it was too late to order again. When we told them, it seemed to be somewhat of a joke.Maybe our expectations are high - but that is what you promise and we pay very high prices for the best; not so with this camp. I will certainly warn people to stay away.In retrospect, I think 4 camps is too many - perhaps warn clients that the day trips are very tiring and moving camp can be a challenge.When we left Zanzibar and arrived in Nairobi, we could not see anyone for meet/greet. Er had to figure out luggage, essentially outside Wilson airstrip gates, and find the van in the car park - he was inside "waiting for us". The van did not have an expressway card, so we had to sit in heavy traffic for about an hour. We also complained of being bitten around the ankles in the car. The driver said "maybe mosquitos" - we said no, possibly fleas. The driver said that it could not be - yet we had welts to show where we were getting bitten. We jumped out at the hotel gate and walked to reception to avoid further bites.All in all the arriving/leaving were handled very poorly. 

Tanzania Vacation Review: Zanzibar, Tarangire National Park, Game Drives, Beach, 10-Day Trip

LS

Lori S.
Aug 19, 2022
OUTSTANDING!! My friend and I had the time of our lives, they made planning a safari so easy and truly go above and beyond. The itinerary was so clear and I appreciated how detailed it was, with park facts, travel tips and recommendations. Having the timing of each day laid out made me feel very comfortable with the itinerary and knew we were in safe hands.They were available when any flight issues arose and provided quick solutions and answers to all my questions. Our driver was so professional and knowledgeable! Having such a friendly driver you are with everyday just made our experience top tier! They were also able to add in a beach vacation in Zanzibar after the safari, complete with airport transfer. The accommodations they recommended exceeded our expectations and we were so happy with our trip.I can't recommend this travel company enough!
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