Serengeti National Park Travel Agents & Reviews

Ratings of Zicasso's Service

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Ratings of Zicasso's Service
Travel agent Kristy in Kenya office

Kirsty's Travel Agency

5.0

 Based on 25 reviews

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See Kirsty's profile

Destinations:

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Africa
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Egypt
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Israel
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Jordan
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Kenya
2  More

Verified Review

devra s.
Submitted on 6.28.2022

Long ago my husband and I decided to put Africa on our bucket list, but we kept hesitating due to the high cost and long trip. Then 2020 happened. We decided it was now or never so we went to work. I did some research and selected a few Africa specialists and finally settled on Kirsty and her travel company. I liked her right away and she not only knew her stuff (everyone knew their stuff), but she also listened to what we wanted. I liked the fact that she was South African but lived in Canada so it was easier to communicate with her.I booked the trip almost a year in advance and there were several worries along the way. I wasn't sure if we would be able to go given the state of Covid, the state of the world and numerous other obstacles. I felt like a nuisance always sending Kirsty emails asking her this or that, but she always replied to me patiently. She was there for us every step of the way. We didn't have a single issue that she couldn't handle.

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Travel agent Jessica in Tanzania

Jessica's Travel Agency

5.0

 Based on 62 reviews

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See Jessica's profile

Destinations:

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Tanzania

Verified Review

Beth A.
Submitted on 8.21.2022

We are back and now have survived two days back at work! A sharp (and unfortunate!) contrast to our last two weeks.And, those two weeks are truly memorable. Long and short of it is that the ENTIRE trip went without one hiccup and the experience will be held as a family favourite with many, many special moments sprinkled throughout.Our travel company had thought about and organized everything, thereby creating a very stress free trip for the whole family. Thank you!The properties were all outstanding, truly exceeded all of our expectations. The staff, the rooms, the food were all beyond wonderful. The hospitality overall was super friendly, warm and always demonstrating going above and beyond.And, above all else, our guide was a gem on all counts. He is a man of many skills - car fixing, navigating, birding, wildlife spotting (in an almost inhuman way - how does it do it?!?), kahawa making, knowledge of the culture/region/animals. You name it, he can do it. He answered ALL of our questions, put up with our bad jokes, catered to our kids to ensure they felt included, had tremendous energy at all times of the day regardless of what time he was up in the morning, was fun and warm, but always professional. You have an incredible person on your team who truly made our trip (with a few lions and hippos thrown in there, too).He taught me about the benefits of patience (e.g., waiting for a crossing, I would have long given up, but he waited quietly, sometimes for literally hours - and, yes, then it happened - and well worth the wait). If I could only have a fraction of his patience, I would be a better person!We all miss our guide and I hope we can stay in touch.I shared with our guide that I believe the travel company understated your offering. You and your tailored itinerary really did make a difference and I believe makes this travel team stand out from its competitors. For example:your choice of traveling from North to Central/Eastern Serengeti, then over to Tarangire - makes so much sense!your general avoidance of Central Serengeti (where the vehicles are lined up, sometimes 30 at a time). I loved the fact that our guide took us to rock outcroppings early in the morning and we would be the only people for miles and miles around. 

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Travel agent Tehsin in Tanzania

Tehsin's Travel Agency

4.9

 Based on 55 reviews

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See Tehsin's profile

Destinations:

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Tanzania

Verified Review

Lori S.
Submitted on 8.19.2022

OUTSTANDING!! My friend and I had the time of our lives, they made planning a safari so easy and truly go above and beyond. The itinerary was so clear and I appreciated how detailed it was, with park facts, travel tips and recommendations. Having the timing of each day laid out made me feel very comfortable with the itinerary and knew we were in safe hands.They were available when any flight issues arose and provided quick solutions and answers to all my questions. Our driver was so professional and knowledgeable! Having such a friendly driver you are with everyday just made our experience top tier! They were also able to add in a beach vacation in Zanzibar after the safari, complete with airport transfer. The accommodations they recommended exceeded our expectations and we were so happy with our trip.I can't recommend this travel company enough!

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Travel agent Daniela in South Africa

Daniella's Travel Agency

5.0

 Based on 53 reviews

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See Daniella's profile

Destinations:

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Africa
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Botswana
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Kenya
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Namibia
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South Africa
3  More

Verified Review

Joseph R.
Submitted on 10.27.2021

Cannot say enough good things. 5++. Originally I had thought about ending our safari time with a trip to Madagascar, but our travel planner steered us to Zanzibar and that turned out great. When we arrived at Arusha, our greeter met us at the plane doors at the top of the stairs. My wife was having some balance issues, so he helped her down the stairway and commandeered a wheelchair for her. He whisked us through the three health stations and helped retrieve our luggage before we met our driver who sped us off to a coffee lodge. We stayed were a couple of days to accustom ourselves to the time change. Our travel planner saw that we had the cabin closest to the restaurant. They communicated those instructions to the other lodges as well, so my wife didn’t have far to walk to our lodgings.All of the properties we used as safari bases were wonderful. The levels of service were outstanding – the staff couldn’t do enough to ensure we had a great time. Our travel planner had arranged for the same driver/guide to accompany us for the first three lodges. Ali was terrific in adjusting the touring to fit us and in finding game. Besides the usual big five and grazers, we spotted cheetah on the hunt, a python crossing the road, and flamingos (as well as countless other birds).Our favourite of the safari lodges was near the Ngorongoro Crater. Every night we had a fire in the fireplace. After daily safari outings, there was a hot bubble bath with flower petals waiting in the claw-foot tub, and sweet & savoury snacks. The dinners were white table cloth affairs with top-notch cuisine.Our internal flights were well managed. No major snafus. When we arrived at our Serengeti lodge, the welcome was even warmer. We really enjoyed sundowners on the upper terrace, even when a serval jumped on our table and helped himself to a chicken wing. Besides seeing the wildebeest and zebra crossing the Mara River (until the crocs brought one down), a leopard and her two cubs, and a lioness and her four cubs, we finally were lucky enough to see and touch a pangolin. That’s been on my list for a long time.Our final stop on Zanzibar was like a trip to paradise. Every morning we called our butler and let him know what to bring to our sitting room for breakfast. Our bedroom overlooked the Indian Ocean and one of our two plunge pools. We mainly relaxed for five glorious days. Our travel planner had even arranged for a doctor to come and administer our COVID tests in our room so we didn’t need to make the 45 minute journey to the nearest clinic. Usually my wife is ready to return home near the end of a long vacation, but on this trip she agreed that we could stay another week – no problem.If we return to Africa for a fourth safari, we definitely will be calling Danni and Karen .Danni and Karen are a great team.

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Travel agent Dan in South Africa

Dan's Travel Agency

5.0

 Based on 112 reviews

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See Dan's profile

Destinations:

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Africa
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Botswana
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Kenya
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Rwanda
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South Africa
3  More

Verified Review

Emily F.
Submitted on 8.20.2022

This was a trip of a lifetime! We highly recommend this travel agency. We wanted to work with a travel company to plan our adventure - not just take one off the shelf. Dan listened to what we wanted and provided great suggestions that helped us craft our unique trip. His passion for Africa was apparent from our first conversation and talking with him always made us more excited to go. This was our first trip to Africa so we had a lot of questions and Dan helped patiently answer every one.The trip went smoothly, everything was organized by our travel company very well. The flow of our trip was great. All of the food at the camps was delicious! We are vegetarian and had no issue with the quality or quantity of food! 

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Travel agent Kent in Africa

Kent's Travel Agency

5.0

 Based on 44 reviews

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See Kent's profile

Destinations:

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Africa
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Botswana
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Ethiopia
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Kenya
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Namibia
4  More

Verified Review

Paul R.
Submitted on 8.13.2022

We started planning our African safari in July 2019 with stops in Johannesburg, Victoria Fall, Safari's in Botswana and 4 days at the end on Cape Town. After working with 2 companies referred by Zicasso, we decided to move forward with this travel agency. Sara and the travel team were fantastic to work with. After finalizing customized itinerary for our "July 2020" safari, we had to regroup due to Covid and travel concerns. Sara worked with us to postpone the trip to July 2022 and made sure that all of our deposits were protected. We regrouped in September 2021 and worked with Sara to fine tune the itinerary and travel dates. Throughout the planning, Sara and her staff were always available to answer our questions and make pivot with us as needed. When an internal airline went bankrupt, Sara was on top of it and made sure that alternative flights were arranged. When we needed to change our original hotel in Cape Town due to renovations, Sara got us rooms at another hotel (which was amazing). A week before our scheduled departure, Sara discovered that the jeep safari would not be available at one of the lodges due to high waters in the Okavango Delta. In 24-hours, she worked with us to rearrange our schedule to add an alternate lodge on the Botetit River where jeep safari's were available. The 3 lodges were fantastic and our guides were amazing. Our tours in South Africa were first class with great guides. We would definitely recommend that you use Sara and our travel company if you are planning a trip to Africa.  

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Travel agent Charles in Africa

Charles' Travel Agency

4.9

 Based on 23 reviews

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See Charles's profile

Destinations:

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Africa
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Botswana
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Kenya
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Namibia
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Rwanda
4  More

Verified Review

Michele L.
Submitted on 12.6.2021

If you are considering an outfitter to plan a trip to Africa, I cannot express strongly enough how much you should consider this travel agency!  I just returned from a 2-week “trip of a lifetime” safari that was originally scheduled to start one-week before the global lockdown.  My travel planner had created the most incredible trip to Tanzania to see the Serengeti and then to Rwanda to see the mountain gorillas. I was not sure how they would be able to handle the lock-down given the unknowns of travel for an unknown period of time.  The long-term nature of this travel company's relationships with their vendors coupled with the professionalism and integrity of their company resulted in the trip being rescheduled (a few times) without really any increase in costs and at the same exceptional accommodations and itinerary. The camps I stayed at were exquisite (5 star) and gave me such a personal feel of different ways to experience the Serengeti.  The personal guides in both Tanzania and Rwanda were beyond my expectations in their knowledge, passion, and dedication to supporting an exceptional client experience. Additionally, this travel company demonstrated at every step of the trip their personal commitment to ensure I felt safe and secure (given Covid concerns/requirements and unfamiliarity with the countries), and supported 24/7 with every question, no matter how small or large.   I hope to return to Africa again… and I would ONLY use this travel company.  Please consider them… and just give them a call.  From the very first contact, I knew this was the company with whom I wanted to build my trip of a lifetime adventure.  

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Travel agent Simon in Africa

Simon's Travel Agency

4.9

 Based on 112 reviews

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See Simon's profile

Destinations:

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Africa
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Botswana
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Congo, Democratoc Republic of the
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Ethiopia
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Kenya
8  More

Verified Review

Sharon T.
Submitted on 8.2.2022

Overall a wonderful trip and great arrangements. We had a few confusions between the provided itinerary and what was communicated to the local group but we were able to work that out on the ground. Company was very responsive in setting up arrangements. I was disappointed with one of the lodgings they had arranged and will provide that feedback to them directly.

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Featured Reviews

Kenya & Tanzania Vacation Review: Amboseli National Park, Maasai Mara, Serengeti, Ngorongoro Crater, Zanzibar, Stone Town, Safari

DF

Dave F.
Jul 11, 2022

February 2021, I submitted a request through Zicasso to plan a group trip to Kenya,Tanzania and Zanzibar for June 2022. I was matched with Maurice. This travel company has surpassed our expectations and provided an amazing experience we will never forget. The camps were top rated, and we had a fantastic time there. In fact, all the accommodations we stayed at were phenomenal. They were beautiful, clean, each room had an amazing view, the staff were very attentive, and the food was top notch. Maurice even planned a few surprises for our group along the way.

Maurice booked all of our in-country transfers (both by car and plane). All we had to do was show up at the lobby of each accommodation at the time specified and everything else was taken care of. Our drivers were exceptional as well. We spent time in Amboseli National Park, Maasai Mara, the Serengeti, Ngorongoro Crater and ended on the beach of Zanzibar. Our drivers at Amboseli had many years’ experience, they were very knowledgeable about all of the animals. Within 5 minutes landing at the air strip, they took us straight to see many of the animals, especially a family of cheetahs eating their prey! Our drivers at the Maasai Mara were great as well. We told him we wanted to see a lots of lions and they didn’t disappoint. On our morning game drive, we saw lions feasting on a buffalo, we also saw a leopard with a vulture in a tree. Our drivers in the Serengeti & Ngorongoro were excellent as well, they took us to all the best locations to capture the animals. We were even able to catch a glimpse of a rhino in the distance. They did their best to ensure we were able to see the big 5 and the ugly 5. We then ended the trip visiting Zanzibar’s beaches, a spice tour & Stone Town.

I highly recommend using Maurice and this travel company for travel tours, safaris and vacations in the future and look forward to working with him again! Asante sana!

Luxury Tanzania Family Trip Review: Serengeti, Tarangire National Park, Safari, Culture, Mara River Crossing, Lion Cubs Feeding

BA

Beth A.
Aug 21, 2022
We are back and now have survived two days back at work! A sharp (and unfortunate!) contrast to our last two weeks.And, those two weeks are truly memorable. Long and short of it is that the ENTIRE trip went without one hiccup and the experience will be held as a family favourite with many, many special moments sprinkled throughout.Our travel company had thought about and organized everything, thereby creating a very stress free trip for the whole family. Thank you!The properties were all outstanding, truly exceeded all of our expectations. The staff, the rooms, the food were all beyond wonderful. The hospitality overall was super friendly, warm and always demonstrating going above and beyond.And, above all else, our guide was a gem on all counts. He is a man of many skills - car fixing, navigating, birding, wildlife spotting (in an almost inhuman way - how does it do it?!?), kahawa making, knowledge of the culture/region/animals. You name it, he can do it. He answered ALL of our questions, put up with our bad jokes, catered to our kids to ensure they felt included, had tremendous energy at all times of the day regardless of what time he was up in the morning, was fun and warm, but always professional. You have an incredible person on your team who truly made our trip (with a few lions and hippos thrown in there, too).He taught me about the benefits of patience (e.g., waiting for a crossing, I would have long given up, but he waited quietly, sometimes for literally hours - and, yes, then it happened - and well worth the wait). If I could only have a fraction of his patience, I would be a better person!We all miss our guide and I hope we can stay in touch.I shared with our guide that I believe the travel company understated your offering. You and your tailored itinerary really did make a difference and I believe makes this travel team stand out from its competitors. For example:your choice of traveling from North to Central/Eastern Serengeti, then over to Tarangire - makes so much sense!your general avoidance of Central Serengeti (where the vehicles are lined up, sometimes 30 at a time). I loved the fact that our guide took us to rock outcroppings early in the morning and we would be the only people for miles and miles around. 

Tanzania Honeymoon Trip Review: Zanzibar, Serengeti National Park, Safari, 12-Night Vacation

JP

Jessica P.
Aug 10, 2022
We used this company to help us plan our honeymoon. It is safe to say that they made our dream become a reality and then some! The 2 week trip they planned for us was LIFE CHANGING. We thought this would be a once in a life time trip and yet we are already talking about when we can go back!

Tanzania Vacation Review: Zanzibar, Tarangire National Park, Game Drives, Beach, 10-Day Trip

LS

Lori S.
Aug 19, 2022
OUTSTANDING!! My friend and I had the time of our lives, they made planning a safari so easy and truly go above and beyond. The itinerary was so clear and I appreciated how detailed it was, with park facts, travel tips and recommendations. Having the timing of each day laid out made me feel very comfortable with the itinerary and knew we were in safe hands.They were available when any flight issues arose and provided quick solutions and answers to all my questions. Our driver was so professional and knowledgeable! Having such a friendly driver you are with everyday just made our experience top tier! They were also able to add in a beach vacation in Zanzibar after the safari, complete with airport transfer. The accommodations they recommended exceeded our expectations and we were so happy with our trip.I can't recommend this travel company enough!

Tanzania Vacation Review: Tarangire, Ngorongoro, Serengeti, Wildlife, Food, 10-Night Tour

EF

Elise F.
Jun 30, 2022
This trip will go down in the books! FIVE STARS for our travel agency! We visited Tanzania on a beautifully curated trip by the talented and thoughtful Jessica, owner of the travel company and our amazing guide. NOTHING about this trip was cookie cutter and no corners were cut! We stayed in the most stunning camps in Tarangire, Ngorongoro and the Serengeti and were treated like royalty. It was clear to us from the moment that we arrived that, Jessica was truly loved and, as a result, were treated with extra care everywhere we went. Like many, we had to postpone our trip twice due to Covid. Jessica was exceptional in her communication to us throughout and accommodating with rescheduling. She left no question unanswered and personally walked us through every step. Thank you, Jessica for your exceptional attention to detail and guidance through everything! Her love for Tanzania shines through!Our guide was with us throughout the trip. He is one of the most exceptional humans that I have come across in my life. Not only was he extremely knowledgeable about all of the areas we visited and the wildlife, but he had a sense of adventure that led us to special places off the beaten path and experiences that were truly ours, away from the masses. No short cuts with him! Furthermore, he was a great communicator and a positive, fun person to be around. Hakuna Matata!!

Tanzania & Zanzibar Travel Review: Luxury 13 - Night Tour of Arusha National Park, Serengeti, Zanzibar

FL

Fang L.
Mar 22, 2022

We had a wonderful vacation in Tanzania and Zanzibar. We would like to thank our travel specialist for the meticulous and thoughtful planning and their responsiveness to my questions and requests. We also would like to thank all the people help us during the trip. They are very attentive, patient and highly professional. They made our trip smooth and hassel-free and we thoroughly enjoyed our experience during this unforgettable trip! We will definitely recommend our travel specialist to our friends and families. Should we decide to come back and visit, we will definitely use them again!!!

 

Travel Review for Tanzania: Luxury 12-Night Tour of Zanzibar, Dar es Salaam, Serengeti National Park

JF

Jonathan F.
Dec 01, 2021
An absolutely amazing time from start to finish. Our travel specialist was on it and planned an amazing two weeks in Tanzania.

Luxury Tanzania Honeymoon Travel Review: Zanzibar, Serengeti, Safari, Sunset Dhow Cruise, Private Tours

DC

Danielle C.
Jul 10, 2022
We planned our honeymoon to Tanzania with this travel agency and could not be happier with our experience! Every detail was thoughtfully curated by Jessica to reflect what we we looking for from this trip. She did an amazing job designing the perfect honeymoon itinerary for us including adventure and excitement with our private Safari in Tanzania and then followed with relaxation and fun in Zanzibar. The properties she selected for us to stay at were perfect, clean, and so romantic! She also went out of her way to include all private activities and tours for us, which we were surprised by and so appreciated for the occasion! If you’re looking for a high quality travel experience, look no further! Our honeymoon was the stuff dreams are made of, thanks to Jessica! 

Luxury Tanzania Trip Review: Ngorongoro Crater, Serengeti, Kilindi, 16-Day Travel

DA

Diego A.
Jul 29, 2022
This was a truly once in a lifetime experience and we want to really thank and appreciate Zicasso and specially this travel agency (Dan & Mandy!!). We will NEVER forget this.

Travel Review: Luxury Rwanda & Tanzania Safari, Serengeti, Mountain Gorillas, 16-Day Tour

ML

Michele L.
Dec 06, 2021
If you are considering an outfitter to plan a trip to Africa, I cannot express strongly enough how much you should consider this travel agency!  I just returned from a 2-week “trip of a lifetime” safari that was originally scheduled to start one-week before the global lockdown.  My travel planner had created the most incredible trip to Tanzania to see the Serengeti and then to Rwanda to see the mountain gorillas. I was not sure how they would be able to handle the lock-down given the unknowns of travel for an unknown period of time.  The long-term nature of this travel company's relationships with their vendors coupled with the professionalism and integrity of their company resulted in the trip being rescheduled (a few times) without really any increase in costs and at the same exceptional accommodations and itinerary. The camps I stayed at were exquisite (5 star) and gave me such a personal feel of different ways to experience the Serengeti.  The personal guides in both Tanzania and Rwanda were beyond my expectations in their knowledge, passion, and dedication to supporting an exceptional client experience. Additionally, this travel company demonstrated at every step of the trip their personal commitment to ensure I felt safe and secure (given Covid concerns/requirements and unfamiliarity with the countries), and supported 24/7 with every question, no matter how small or large.   I hope to return to Africa again… and I would ONLY use this travel company.  Please consider them… and just give them a call.  From the very first contact, I knew this was the company with whom I wanted to build my trip of a lifetime adventure.  
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