This travel agent provided perfect service for what we
indicated we liked. She had suggestions to take some time and head into northern Costa Rica and it was a fantastic suggestion because we really enjoyed that piece of the trip. She was very helpful and listened to our initial ideas.
Everything as far as transportation and guides was perfect! We loved our Nicaraguan guide! Nothing was every late and there were never any problems with hotels.
This travel company helped us arrange our first family
trip with 2 college age sons to Costa Rica. EVERYTHING they recommended to us was spot on- the hotels, excursions, tour guides, transfers. Every thing functioned flawlessly re timing (we had some complicated transfers, and narrowly avoided the San Jose airport shutdown due to volcano eruption) and they were immediately available by 800 number if we had any questions or concerns. We are usually independent spirited travelers but this has made us rethink that. The activities throughout the 2 weeks were varied, physically fun for our family of four, and showed the many sides of this beautiful country. Their expertise was obvious throughout the process. We had tried 3 times before to plan a trip ourselves, and found the distances, transfers and wide variance in what you can see to be confusing re what to pick, how often to change site etc.
If we could rate them higher than 5 stars we would! They have changed how we think about travel agencies.