An important announcement from Zicasso on COVID-19

Zicasso was founded on a love of travel. Our goal has always been to help you plan an exceptional vacation that is filled with inspiring and life-enriching experiences. Right now, we are all feeling the effects of the COVID-19 pandemic, and the cascade of events has been overwhelming. But through the fears and struggles, we also see hope in how those across the globe have come together. We firmly believe that we will successfully move beyond this crisis.

Disruptions abound as travel restrictions circle the globe. Flights are cancelled, and borders are closed to contain this pandemic. Mandatory quarantines are being imposed. In response, Zicasso and our travel partners are committed to helping our travelers.

For travelers departing before May 15, 2020:
Zicasso encourages all travelers to postpone their trips. To do so, please contact our travel partner directly as soon as possible. They are working hard with all their suppliers to provide as much flexibility as possible for trip postponement. Often, they can hold your funds as a credit for future travel (run by the same tour company, within a specified period of time). If you wish to cancel indefinitely, standard cancellation penalties will apply.

For travelers departing on or after May 15, 2020:
Your travel specialist will be able to suggest the best course of action based on current information specific to your destination. As your travel dates draw nearer (e.g. 60 days prior to departure), please stay in consistent contact with your agent.

For those wishing to travel in late 2020 and 2021:
Our team at Zicasso continues to connect travelers with top travel specialists. There is a lot of flexibility for those interested in booking travel now, and our destination specialists can advise you on the best path forward.

At Zicasso, our first priority is our collective health and safety. And then, as soon as possible, we want to get back to the business of traveling the world. When times are uncertain, the dedicated attention of a true travel specialist makes all the difference, allowing you to travel with comfort and safety, knowing that you are in the most capable of hands.

We are here for you, and if we can be of assistance, please reach out to Zicasso directly via support@zicasso.com or (888) 441-2418.

– Brian, Yuchun, and the Zicasso team