Real Travelers’ Reviews You Can Trust

Our vetted tour companies and travel agents must maintain 4.25 star minimum rating

Australia Tour: Sydney, Port Douglas, Great Barrier Reef, Daintree Forest, Ayer's Rock

5

for 

by 

Tim M.

We would rate our Australia tour company as 5 Star. Our travel agent was excellent in communicating and listening to our needs in planning the trip, every connection, tour and hotel went well. The trip to Australia was fantastic, we started in Port Douglas then headed to Ulruh and ended in Sydney for New Years eve... Read more

Australia Travel Review: Sydney, Port Douglas, Great Barrier Reef, Daintree Rainforest, Melbourne

4

for 

by 

Risa L.

We worked with a travel agent from the Australia tour company and it was a pleasure to plan the trip with her. She was accessible, had good ideas, was organized and professional, and helped us plan a trip that encompassed all of what we wanted to do and see. We upgraded our flights and flew Premier Economy, which... Read more

Peru Travel Review: Machu Picchu, Paracas

4

for 

by 

Paul M.

Initially Everything was great when planning the trip. Then I didn't hear from them and three weeks before the trip I had to insist on an itinerary and to pay. I don't like last minute changes and that is why I started in July for December. They changed my trip to Machu Picchu to leave from the train station versus... Read more

Italy Family Vacation: Rome, Florence, Pisa, Lucca, Venice, Dolomites Skiing

5

for 

by 

Anita L.

Exceeded expectations! With a prompt personal return from our initial inquiry, our travel agents were able to quickly create the experience we were envisioning. We wanted to visit Italy as a family (2 adults and 2 teenagers). We had a few ideas and some time constraints (see the highlights, visit family, go skiing... Read more

Australia Travel Review

3

for 

by 

Dana V.

Overall enjoyed the trip and the itinerary. Would have spent fewer days in Auckland and not used the tour provider booked for the Barrier Reef nor the hotel in Sydney. For the trip itself, I would rate 4 out of 5. For the travel company, 1 out of 5. Our travel agent lacked attention to detail and I had to spend a... Read more

Australia Travel Review: Sydney, Ayer's Rock

5

for 

by 

Jenifer M.

Our trip around Australia was amazing!  In three weeks we were able to see and do "the best of AU".  Our travel agent helped to customize our adventure to meet our luxurious standards and allow for seamless travel and transfer between locations.  Everything went as planned and we had a trip of a lifetime!   Read more

New Zealand Travel Review

5

for 

by 

harvey s.

Our New Zealand travel agent put together a terrific journey. She was responsive, tuned in to our desires and able to accomodate financial concerns. First class - I'd use her again in a minute. Read more

India Travel Review: New Delhi, Jaipur, Varanasi, Rajasthan

5

for 

by 

Donald D.

Our India tour company managed our "custom trip for two" trip wonderfully. We have only good things to say about their responsiveness, both while we were in the organization stage, and while we were in India.  Every handoff from location to location was done perfectly. For example, when we flew to another city,... Read more

New Zealand Tour: Hobbiton Visit, Dart River Outdoor Adventures, Waitomo Glowworm Caves, Waiheke Island Wine Tasting

4

for 

by 

Allison N.

Our tour company planned an excellent itinerary for us and worked with us to customize per our interests and needs. They were very responsive, even during the holidays which is when we were traveling. The logistics they laid out went extremely well and took a lot of stress out of our travel planning. The only thing... Read more

Spain Travel Review

5

for 

by 

Gail L.

The hotels were generally quiet, and their locations were excellent. 

I was most pleased that the follow-up was timely and thorough, also the arrangements for Christmas Eve and Christmas Day meals were handled very well.

Materials from the Spain tour company were helpful and clear. Read more

Australia Family Vacation: Sydney, Ayers Rock, Cairns

5

for 

by 

edward y.

Our tour company took care of our entire trip!  

We were totally satisfied and would highly recommend this travel company to anyone planning a trip to Australia or anywhere else for that matter.  I chose them because our agent was responsive and personable.  She was easy to work with and accommodated my... Read more

Australia Family Vacation: Sydney, Blue Mountains, Port Douglas, Great Barrier Reef Snorkeling, Daintree Rainforest

5

for 

by 

Cindy B.

Great trip! Enjoyed working with our travel agent from the Australia tour company. She listened and understood what I was looking for in a trip with my husband and 3 teenage daughters. Everything was communicated well by email and clarified with phone conversations.  Had the trip planned well in advance which gave... Read more

New Zealand & Australia Travel Review: Daintree Rainforest, Milford Sound, Queenstown

5

for 

by 

Miles E.

We had a great time on our trip to New Zealand and Australia.  Everything was planned out perfectly from the time we got on our flight in LA to when we returned to the States. We received a ton of feedback on activates we might enjoy and how to spend our time the most efficiently while on our trip. All of our... Read more

Thailand Travel Review: Bangkok, Chiang Mai

5

for 

by 

Mark G.

Great trip, door to door service, with great guides/vehicle/drivers. Read more

Vietnam Travel Review: Hanoi, Saigon, Ha Long Bay

4

for 

by 

Catherine K.

Travel Company

Pros:  

- The agent I worked with was very polite and professional.

- The same itinerary with a US agency was about four times more than this Vietnamese agency - same hotels, same travel arrangements, same site seeing and excursions.

- The guides... Read more

Spain Travel Review: Madrid, Cordoba, Grenada, Seville

5

for 

by 

Meghan C.

 My boyfriend and I recently took a trip to the Andalusia region of Spain using the services of a tour company that we found through Zicasso, spending 8 days and 7 nights in Madrid, Cordoba, Grenada and Seville.  While we were hesitant at first to use an online agency and based our decision only on past travelers’... Read more

Cambodia Travel Review: Siem Reap, Battambang, Ta Prohm, Phnom Penh

4

for 

by 

annette H.

We have just returned from a well planned and executed tour of Cambodia. Our tour company was easy to deal with and created a programme to meet all our needs. The meet and greet, drivers and the tour guides were excellent and could not do more for us.  Siem Reap was a fascinating city with so many interesting... Read more

Vietnam & Cambodia Travel Review: Angkor Wat, Phu Quoc Beach Resort

4

for 

by 

Mani S.
  • Selected our tour operator for their expertise in Vietnam and Cambodia -- they are based in Vietnam and have a good network of guides, drivers, and local resources. They quickly created a sample itinerary with most of the basics filled in for us.
  • They arranged hotels, local air travel, guides and
  • ... Read more

Fiji, Australia and New Zealand Travel Review

5

for 

by 

Jordan B.

Thank you for matching us with a knowledgeable travel agent.  He took the stress out of planning our dream destination to Fiji, Australia and New Zealand. I will not hesitate to use Zicasso for future trips. Read more

Vietnam Family Vacation: Ho Chi Minh City, Hanoi, Sapa Mountains

5

for 

by 

Constance B.

Our trip to Vietnam was spectacular! The Vietnam tour company that we chose responded immediately to my early inquiries--and our contact was so helpful and adapted many different aspects and changes we requested. She was extremely knowledgable and helpful, and spoke English very well.

We had two main guides... Read more

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