Real Travelers’ Reviews You Can Trust

Our vetted tour companies and travel agents must maintain 4.25 star minimum rating

Review: Tour of Australia, Fraser Island, Steve Irwin Zoo, Wildlife, Local Culture, Nature

5

by traveler 

Bob S.

I contacted Zicasso online to arrange our travel plans from Canada to Australia and New Zealand. They provided exemplary professional service that was second to none Read more

Travel Review: Tour of Japan, Tokyo, Kyoto, Shirakawago, Gokayama, Mt Fuji, Paper-Making, Authentic Cuisine

4

by traveler 

Linda W.

Our personal point man for this travel company was the right person for establishing good rapport from initial planning to travels' end.  It was completely evident that he cares deeply about his clients, a terrific reflection not only on himself, but also on his company.  Detailed planning and many 'extras' came... Read more

Travel Review: Southeast Asia Vacation, Laos, Cambodia, Myanmar, Siem Reap, Yangon, Bagan, Phnom Penh, Angkor Wat, Elephant Park

5

by traveler 

Marie C.

The trip was great.  The agents from travel company were wonderful in planning what I asked .. they easily added and removed things as we were planning.  They always answered my questions quickly and made me feel confident that the trip was being well planned.  We spent 18 days in Myanmar, Laos and Cambodia and it... Read more

Travel Review: Southeast Asia Tour, Vietnam & Cambodia, Hanoi, Hoi An, Hue, Saigon, Mekong Delta, Da Nang, Nha Trang

5

by traveler 

Richard R.

This company and it's travel agent provided outstanding service to us during the trip-planning phase and as the trip was in progress.  Of all the companies we approached for planning this trip, this company was the only one that truly grasped what we really wanted to see and learn about.  Our agent was very patient... Read more

Travel Review: Luxury Birthday Trip to Ecuador & The Galapagos Islands, Cloudforest, Hiking, Snorkeling, Wildlife

5

by traveler 

Carolyn B.

We had a wonderful Ecuadorian experience through this travel agency.  The trip that was planned for us was diverse and extraordinary.  Our accommodations, especially at the Mashpi Lodge, were wonderful.  We had some snafus (one flight was cancelled, a bag was misplaced) and our representatives at our travel agency... Read more

Travel Review: A Trip to Costa Rica & Panama

4

by traveler 

Donella N.

The company did a great job in complying with our wishes. We had no real glitches in the entire trip and when a conflict arose, they were readily available by phone to clarify the issue. I would certainly recommend them for anyone wishing to deal with a travel agent who is responsive and helpful in planning a trip... Read more

Travel Review: Luxury Birthday Trip to Costa Rica, Manuel Antonio, Arenal Volcano Hike, Wildlife & Nature

5

by traveler 

Rujuta S.

Great trip. My travel agency was awesome, very helpful when my son fell ill during the trip Read more

Travel Review: Tour of Ecuador & Galapagos Islands, Quito, Cuenca, Bellavista Cloud Forest

5

by traveler 

Vanessa H.

Great trip. Great travel company.  Couldn't have been easier. Read more

Australia Tour Review: Sydney, Cairns, Local Culture

5

by traveler 

Leighton H.

Our agent was fantastic!  We made several changes to our itinerary, even opting out at one time.  She was very understanding, patient, and flexible.  She was more interested in having us enjoy her county instead of securing the business.  Her recommendations were superb.  We would definitely use this agent again... Read more

Travel Review: Spain Tour, Seville, Madrid, Granada, Barcelona, Rock of Gibraltar, Alhambra

5

by traveler 

Peter G.

Our agent did an exceptional job of organizing a great trip within our budget and to match the experiences we were looking for. We contacted him many times during the trip to get help, dinner reservations, or simply some additional information and he was very quick to respond. On 3 days notice he was able to get us... Read more

Travel Review: Japan Tour, Tokyo, Hakone, Kyoto, Kanazawa, Miyajima, Tea Ceremony, Garden Tours

5

by traveler 

Marilyn D.

This travel planner "got" my brief and I was very impressed with her attention to detail, knowledge and personal approach -- she actually rang me from Califormia (to Brisbane in Australia) on two occasions, to touch base. We were delighted with our trip to Japan and I put that down to her planning. Read more

Review: African Honeymoon Safari, Botswana, Zimbabwe, Zambia, Sabi Sands Game Reserve, Victoria Falls, School Tour

5

by traveler 

Diana M.

Our safari travel planner was so knowledgeable, friendly, professional and patient when putting together our trip. She was responsive to all of our emails (there were many!) and the outcome was excellent! We loved nearly everything she chose for us and honeymoon celebration was communicated to the lodges, transfers... Read more

Travel Review: Tour of Myanmar, Yangon, Bagan, Mandalay, Ngapali, Inle Lake

5

by traveler 

Jane H.

Excellent communication and very prompt responses to emails. Great itinerary ideas and very helpful on the changes I wanted to make. Brilliant guides and arrangements very slick all throughout the trip. Even phoned the guide and asked to speak to us to check we were happy.  Read more

Travel Review; Luxury Family Africa Safari, South Africa, Zambia

5

by traveler 

jesse m.

The team at this safari travel agency exceeded our expectations in every way.

We were very nervous planning our first family vacation to Africa but our agent and his staff made sure every detail was taken care of.

From the moment we got off the plane in South Africa until we returned home, every... Read more

Review: Vacation in Australia & New Zealand, Great Barrier Reef, Wildlife, Culture & Local Cuisine, Wine Tours

5

by traveler 

Kathy P.

We starting planning our trip to New Zealand and Australia a year ago. We wanted a semi-private 3-week tour, spending half our time in NZ and the other half in Australia. We submitted our information to Zicasso and quickly received info from three companies. We contacted the companies who then wrote up itineraries... Read more

Review: Birthday Trip to Greece, Athens, Crete, Santorini, Akrotiri, Knossos, Sunset Catamaran Cruise, Cooking Lesson, Wine Tour

5

by traveler 

kathleen P.

Okay all I can say is my trip was FANTASTIC! Talk about a trip that was easy to take. This one was it. My agent and I skyped then sent emails back and forth. He wanted to know what and where I wanted to go. He sent me back a proposed schedule for us. Everything was perfect.

We arrived in Athens and we... Read more

Travel Review: Luxury Trip to Israel, Tel Aviv, Jerusalem, Negev Hiking, Wine Tasting, Cooking Course, Food Tours, Beaches

5

by traveler 

Bruce N.

We are veteran Zicasso family travelers who place high demands on travel providers for creativity, unique resources and excellent execution.  Throughout the entire process, the Israeli team was outstanding.  From our first FaceTime meeting, it was clear that they understood exactly the way we enjoy to travel.  And... Read more

Review: Tour of Guatemala

4

by traveler 

Eirene C.

We ultimately had a terrific visit to Guatemala, thanks to the on-the-ground tour operator, to whom our travel agency outsourced my trip request. This travel agency works with different on-the-ground agencies in various countries. For Guatemala, our trip was terrific mainly due to our tour operator's work, and our... Read more

Review: Luxury Peru Tour, Cusco, Urubamba, Agua Calientes, Lima, Machu Picchu, Museum Tours, Music, Local Food & Culture

5

by traveler 

David B.

Our travel agent helped us put together a customized family trip for a week in Peru.  We discussed our interests and preferences with him, and he arranged hotels, guides, and domestic air travel for us.  We were very pleased with the hotels and guides, and especially grateful for his help adjusting our itinerary... Read more

Travel Review: England Vacation, London, Bath, Lacock, Stonhenge, Westminster Abbey

5

by traveler 

tami y.

My travel agent was great in listening to our requests and suggesting sites and tours for our London visit.  She gave us some great insights on what we could do and was knowledgeable regarding items that needed to be booked right away due to availability.  This gave us a lot of flexibility to make decisions when we... Read more

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