Real Travelers’ Reviews You Can Trust

Our vetted tour companies and travel agents must maintain 4.25 star minimum rating

Review: Luxury Africa Safari, South Africa, Capetown, Wine Country

5

for 

by 

Anne S.

Could not have asked for better. From the outset our Africa safari travel agent was very responsive to our requests and helped us create a fantastic trip. We were quite late in planning our holiday and our agency was able to put together something amazing at relatively short notice.

Our guides on the ground... Read more

Review: Luxury India Vacation, Somatheeram, Kerala, Athripally Falls, Yoga Retreat, Backwaters Cruise, Spa Treatments

5

for 

by 

dina r.

Our India travel agent was extremely responsive, flexible and knowledgable during the entire planning process as well as when we were in India. Read more

Luxury Japan Family Vacation Review: Okinawa, Tokyo, Shuri-Jo Castle, Gyokusendo Caves, Japanese Navy Underground Headquarters

5

for 

by 

Carmen W.

Overall 10 stars out of 10 stars

Our travel specialist at this Japan travel agency and her team were professional, customer-focused and driven to deliver the best experience for me and my family.

* What we did well

Everything!  Very responsive to developing my dream trip and I thank you
so... Read more

Luxury Argentina Vacation Review: Buenos Aires, Patagonia, Bariloche, El Calafate, Iguazu Falls

4

for 

by 

Marta S.

We had a wonderful time in Argentina! The trip was very well planned and the suggestions they made for tours and activities were just what we wanted. We visited Buenos Aires, Iguazu Falls, Bariloche, and El Calafate. One in a lifetime experience! 

Our travel agency made our trip very enjoyable and carefree... Read more

Review: Luxury South Pacific Family Vacation, Sydney Bike Tour, Great Barrier Reef Scuba Diving, Surfing, Wildlife

5

for 

by 

Carol B.

The experience was perfect. Since I had never traveled to Fiji or Australia before I had no idea where to surf and scuba, plus we wanted to learn about the culture and see wildlife. Our agent put together an experience that we (the parents) and my sons age 20 and 23 loved.   Read more

Luxury Vacation Review: Australia, New Zealand, Queenstown, Sydney, Wellington, Manly Beach, Dart River Kayaking, Sky Diving

3

for 

by 

Craig H.

The travel agent messed up 2 flights as they weren't booked through from domestic to international. Luckily we were able to find room on an ealier flight for one (required an 8 hour layover though) and literally run between flights and begged an assistant to cut to the front of the check-in line of the other. The... Read more

Luxury Peru Family Vacation Review: Machu Picchu Train, Hiking & Beaches

5

for 

by 

Ramana S.

We had a wonderful trip. With 2 kids (6 and 2) in tow, we weren't sure how a 2 week trip would go, but our Peru travel agency made it easy by having everything arranged, everything timely and no hiccups!  We had a fabulous time in Peru, and all the tour guides were quite knowledgeable and very kind to the kids. Read more

Travel Review: Luxury Spain Family Vacation, Seville, Alhambra, Alcazar, Islamic Art & Andalusian Architecture

5

for 

by 

Monica S.

We selected our Spain travel agency because, out of the bids we received, our agent clearly understood what we sought from this trip, and made a proposal that reflected our goals.  The follow-through, planning and attention to detail were second to none.  Our agent ensured that our needs were met in every phase of... Read more

Travel Review: Luxury Australia Vacation, Port Douglas, Sydney, Melbourne, Tasmania, Cairns, Uluru

5

for 

by 

Ira S.

It was a wonderful first trip to Australia. Our travel company took care of the majority of the arrangements (we booked airfare and two hotels by ourselves). We went for three weeks traveling to Melbourne, Tasmania, Port Douglas, Uluru, and Sydney. Our tours, airport transportation, car rental, and hotels with the... Read more

Review: Luxury Italy Family Vacation, Rome, Florence, Venice

5

for 

by 

Valery H.

The trip was outstanding and the travel company was excellent. Everything went very smoothly and any concerns were quickly addressed and solved. We loved where we stayed overall and our tour guides were phenomenal!  The private transfers were a fantastic way to go! Read more

Luxury South Pacific Anniversary Vacation Review: Melbourne, Port Douglas, Sydney, Milford Sound, Phillip Island Penguin Parade

5

for 

by 

Janice C.

We enjoyed every aspect of the trip with minor exception of the hotel in Melbourne which was quickly corrected.  Travel company was responsive , efficient and creative. Read more

Review: Luxury Thailand Tour, Chiang Mai, Bangkok, Au Nang, Krabi, Tiger Cave Temple, Elephant Nature Park, River Cruise

4

for 

by 

Kerri T.

We had a great experience overall. Our Thailand travel agency almost always responded to questions quickly during the planning process and made several changes to the suggested itinerary at our request. The hotels were very nice--clean and comfortable. In Krabi, our agency used partner organizations for our two... Read more

Luxury Africa Safari Review: Tanzania, Ashura, Ngorongoro Crater, Serengeti National Park

5

for 

by 

Richard S.

No complaints.  The in-county services in Tanzania were first rate. The guide made the trip very enjoyable.

The payment system was questionable.  Sending money to Africa is usually a concern because of endemic fraud. Read more

Luxury New Zealand Vacation Review: Queenstown, Rotorua, Waitomo, Taupo, Abel Tasman National Park, Franz Josef & Fox Glaciers

5

for 

by 

Robert H.

I contacted this New Zealand travel agency  through Zicasso after another travel specialist (obtained through Conde Nast!) failed to follow through.  Steve at the company was great.  Here is why.

With travel from the U.S. to Australia already book, Steve had a defined time-frame to squeeze in the things we... Read more

Italy Family Vacation Review: Florence, Tuscany, Venice, San Gimignano, Siena, Rome Segway Tour, Colosseum

5

for 

by 

Diana C.

It was a great trip - like an Intensive Italy course! The best part was the tour guides and the smooth logistics provided by our Italy travel agency. The guides were just great across the board - knowledgeable, flexible, kind, open to questions, interesting, had good stories that kept us all engaged, etc. - and the... Read more

Review: Luxury Italy Family Vacation, Cooking Class

5

for 

by 

stacy w.

My agent with this Italy travel company is truly a gem . Her attention to detail and ability to listen to the things that were important to my family is superb. 

My daughters are college age.  This was our first trip to Italy and I truly wanted it to be an experience they would never forget.  My agent made... Read more

Travel Review: Luxury Turkey Tour, Istanbul, Cappadocia Cave Churches, Turkish Baths

4

for 

by 

peggy r.

For the most part, this Turkey travel agency provided a reasonable experience.  Our agent was very nice, and suggested a terrific itinerary.  The guys in Turkey were great, particularly the guide in Cappdocia.  The hotel in Cappdocia was fabulous, and the one in Istanbul was very well located, and comfortable.  ... Read more

Luxury Costa Rica Vacation Review: San Jose, Manuel Antonio National Park, Arenal Ziplining, Drake Bay Fishing, Zapote Festival

3

for 

by 

Clinton S.

We took a trip to Costa Rica over Christmas and New Years. We spent time in several areas during our 11 days in country, including San Jose, Arenal, San Ramon, and Drake Bay. We planned the trip on short notice (first submitted to Zicasso in mid-October), so we decided to try out a travel agent since we were... Read more

Travel Review: Luxury South American Vacation, Argentina, Chile, Santiago, Punta Arenas, Bariloche, Torres de Paine National Park

5

for 

by 

Xiaojie X.

They work very closely with you to make sure they fulfill all your requirements and needs. Everybody in the different section reply super quick in order to avoid any delay. Overall very nice experience.  Read more

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