This is the letter that we wrote to our Africa safari travel agent upon our return.
On behalf of Jocelyn and I, we send our heartfelt thanks for your exquisite planning of this journey of a lifetime. Each step along the way we praised your choices — from the seamless moving from place to place, to the... Read more
The following is what we wrote to the travel agency directly:
I am writing this in lieu of the survey and hope that we cover the questions. First of all, THANK YOU!!! Our agent was wonderful and accomodating in reference to the scheduling and the itinerary. She was charming and friendly and was quick to... Read more
This trip was one that I had dreamt about doing for a very long time, and with the incredible assistance of our agents at this Africa safari travel company this truly was a trip of a lifetime. Remarkable in every way. As someone who has travelled a lot, I am always concerned about making connections, having the... Read more
Words can not express my gratitude and heartfelt thanks to the wonderful employees at this Africa safari travel company, namely my agent. My family and I are forever indebted to her and the company for helping create the most magical trip for our family of 5 to Africa! From the minute we started planning,our... Read more
This was our first time using Zicasso and this Africa travel company and my wife and I couldn't be happier. Our travel company helped us plan our 13-night dream vacation to Southern Africa from start to finish.
Before getting into the travel company, a little detail on our trip... We are from the US and... Read more
For more than 50 years my wife and I have been inveterate, but usually independent, travelers. With little time to study and prepare for a once in a lifetime trip to South Africa from the USA, we turned to a comprehensive agency, to which we had been referred by Zicasso. They made all of the plans for us, aside... Read more
The trip was really better than we could have ever imagined. We planned a trip at the very last minute (about five weeks before departure) and our travel agent and her team put together an amazing itinerary within a day or two that completely met our particular needs and desires. She could not have been better, or... Read more
In one word - AWESOME! We are a party of 8 from NY - we started at the PUMBA Private Game Reserve, saw every animal under the sun and more, ate wonderful food, loved the accomodations, felt like we were taken care of in every way. Next stop was Capetown and the Mount Nelson Hotel - old world luxury and charm -... Read more
As first-time travelers to Africa, we were looking for an introductory type of experience in which my wife and I would have a broad range of activities and locales. That is exactly what our travel agent provided. At the outset of planning this trip, I discovered Zicasso quite by accident and immediately thought... Read more
Our trip was a trip of a lifetime. Our South Africa travel company was amazing and made all of our travels seamless. We had assistance at every airport and alerts if flights were delayed. Their recommendations for accommodations were fantastic. Read more
This African Safari travel company did a great job of organizing our trip to Southern Africa. We got to see all that was on our itinerary, even if some parts of the trip had to be rearranged due to bad weather (the guides did an excellent job of coping with weather and other miscellaneous factors). Read more
The trip was exceptional, exciting, and very accommodating in all its services, including hotels and activities. This African safari company's staff was of high quality and our experiences with them were top-notch.. They were knowledgeable, caring, sensitive to our needs, gracious, warm and fun. Read more
Our trip was amazing and the travel company was perfect. Every step of the way was very organized and everything proceeded as planned. Plus there were tons of extra little details - we will 100% be using Zicasso again in the future. Read more
Milandi did a great job of listening to what we wanted, and in trying to keep us pretty close to our budget (which was definitely quite tight). We got a great mix of dramatic landscapes, and wildlife, and really enjoyed ourselves. Read more
The travel company agent, Debbie, did an excellent job in setting up a tailored 50th anniversary trip for my wife, sister, brother-in-law and myself. All transfers were handled smoothly even when there was one minor, weather related delay. The guides were helpful and accomodating and the hospitality in each of the... Read more
My husband and I spent close to 5 weeks traveling thruout South Africa, Zimbabwe, Tanzania and ended in the Seychelle islands. Deborah and the team made all this travel so simple! We never had to worry about anything. We were always met as scheduled at airstrips, airports, etc.
The travel company helped us plan a 3 week independent trip to South Africa, Zimbabwe & Chobe National Park. Malani, our agent, was always quick to respond and what was most appreciated is that she listened to our requests and adjusted her recommendations appropriately. This resulted in a fabulous vacation... Read more
What was most-impressive was the time the people at this Africa safari tour operator took to speak with both my wife and me individually to determine what would be the best trip to meet our needs. It was a tailor-made vacation, which was tweaked along the way to make it exactly what we wanted. Plus they provided a... Read more
Zicasso was great because it gave us the option to choose from 3 different travel companies. We felt that the best company, with the best prices and options, and superb customer service was this South Africa safari company!! The owner of the company, whom is located in the US, replied to me within an hour to tell... Read more
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