From the moment we spoke to our agent, we knew that our trip was in the hands of a professional who knew and loved the people and the countries that we would be visiting in Africa. Our agent, on behalf of this travel company, planned an itinerary with our needs and travel desires in mind, and as our interests... Read more
Nothing but great things to say about our experience with this Africa safari travel planner!! The day after we entered our Zicasso request online, we were contacted by our agent. We clicked immediately. She got right away what we wanted to achieve during our trip and began helping us to develop a workable plan. If... Read more
Our trip to Southern Africa (South Africa, Zambia and Botswana) was the trip of a lifetime. After trying to research our trip by myself, I read about Zicasso and contacted them to help with choosing a travel company. It couldn’t have been better. We were given the names of two travel companies and contacted both.... Read more
The trip was definitely the "trip of a lifetime" for us and we both have enjoyed more international travel than most. Our representative at this Africa safari travel company was amazing in her listening skills and how quickly she gleaned our tastes, trip goals, likes and dislikes. We spent 2 weeks in Africa and... Read more
The following is what we wrote to the travel agency directly:
I am writing this in lieu of the survey and hope that we cover the questions. First of all, THANK YOU!!! Our agent was wonderful and accomodating in reference to the scheduling and the itinerary. She was charming and friendly and was quick to... Read more
This trip was one that I had dreamt about doing for a very long time, and with the incredible assistance of our agents at this Africa safari travel company this truly was a trip of a lifetime. Remarkable in every way. As someone who has travelled a lot, I am always concerned about making connections, having the... Read more
The trip was really better than we could have ever imagined. We planned a trip at the very last minute (about five weeks before departure) and our travel agent and her team put together an amazing itinerary within a day or two that completely met our particular needs and desires. She could not have been better, or... Read more
In one word - AWESOME! We are a party of 8 from NY - we started at the PUMBA Private Game Reserve, saw every animal under the sun and more, ate wonderful food, loved the accomodations, felt like we were taken care of in every way. Next stop was Capetown and the Mount Nelson Hotel - old world luxury and charm -... Read more
Our Africa tour company was very impressive. They HEARD what we asked for and were able to facilitate what we wanted with an incredibly tight timeline. We only booked one month in advance, yet they were able to arrange 4 total destinations with 9 flights and numerous transfers, all within or exceeding our... Read more
As first-time travelers to Africa, we were looking for an introductory type of experience in which my wife and I would have a broad range of activities and locales. That is exactly what our travel agent provided. At the outset of planning this trip, I discovered Zicasso quite by accident and immediately thought... Read more
Our Africa travel company provided my wife and I an amazing, worry free honeymoon. We were taken care of the moment we landed in Africa. Our guide was knowledgable of the area we were traveling so she was able to give us exactly what we were looking for. This was the trip of a lifetime. Read more
Our trip to Botswana, Zambia and South Africa was so exciting. We used an Africa tour company to help arrange and plan our trip. All of the camps and hotels were excellent. All of our air connections went off smoothly and our guides were terrific. Our agent was very attentive and caring and answered all of our... Read more
Our trip was a trip of a lifetime. Our South Africa travel company was amazing and made all of our travels seamless. We had assistance at every airport and alerts if flights were delayed. Their recommendations for accommodations were fantastic. Read more
We used this African Safari company for planning our dream trip to Africa. We worked with Murray on the itinerary and Robyn was our local contact while in Africa. They were both a delight to work with and were very responsive. We were traveling alone but they had arranged for personal care throughout the... Read more
This African Safari travel company did a great job of organizing our trip to Southern Africa. We got to see all that was on our itinerary, even if some parts of the trip had to be rearranged due to bad weather (the guides did an excellent job of coping with weather and other miscellaneous factors). Read more
The trip was exceptional, exciting, and very accommodating in all its services, including hotels and activities. This African safari company's staff was of high quality and our experiences with them were top-notch.. They were knowledgeable, caring, sensitive to our needs, gracious, warm and fun. Read more
This African safari company put together the trip of a lifetime for us! Every single component was flawless - from the travel arrangements, the tour guides, the hotels and activities. There is absolutely nothing I would have changed.
Deb and her team are extremely knowledgeable about Africa and they provide... Read more
This African safari company did a great job and the trip was a great success. There was a rough spot at the beginning of the trip when the guide and car didn't meet our expectations, but they corrected with a new guide and car that were excellent. Read more
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