I was extremely pleased with all aspects of the trip from this travel agency. They designed the itinerary incorporating all my requests and always responded quickly to any questions or comments. There were many unique features included like a special dinner at the former Ambassadors house in Saigon and a gourmet... Read more
Working with this travel agent was a breeze. I had done some research on Vietnam, and she added some suggestions, and we came up with a great itinerary. I felt comfortable picking and choosing what was suggested and never felt any pressure from them. It felt like their goal was to please me and make my life easier... Read more
This was our 30th anniversary trip. We wanted everything to be perfect.
We found the Zicasso web site and thought why not? They put us in touch with some travel agencies in Vietnam. This travel agency's proposal stood out with its clear daily itinerary and nice pictures to show the locations we would be... Read more
I just returned from a wonderful 6 day tour of Hue, Phong Nha and Hoi An, Vietnam organized by this travel company. Our agent's trip planning was excellent (especially given our time constraints), the hotel choices were top rate, all drivers were prompt and friendly, and our guide was fantastic. Highest... Read more
The trip was wonderful. The tour guides were all great as were the drivers. They were always on time and extremely pleasant. The tour guides spoke reasonably good english and truely enjoyed talking with us and sharing their knowledge. The agenda was perfect. We truely liked the bike and motorbike tours. The... Read more
Our travel agency was very easy to work with. Our representative was responsive to all of our questions and concerns both before and during the trip. The guide in Hue was outstanding, very friendly and knowledgeable. Our guide in Hanoi was only fair. On our long 3 hour car ride to Halong Bay, he didn't share any... Read more
Fantastic 2 week trip to Vietnam from North to South, flawlessly organized and executed by our tour designer. Great attention to detail to make it an unforgettable trip with lots of personalized activities. The trip preparation went smoothly (our tour designer always responded back next day) and was organized as... Read more
The itinerary was very good. Overall organization was good. There were some small problems. We were not met by the representative at the Hanoi airport as was promised, so we had to call the office and then they sent somebody. Seats were not assigned on the internal flights and as a result we were bumped off from... Read more
This trip was our first time in Southeast Asia, and it exceeded our expectations. It was a wonderful mix of adventure, culture, history, and relaxation. We learned so much about Vietnam's history through our guides, and enjoyed the beautiful landscape of the country.
Our travel agency was very responsive... Read more
Wonderful trip and wonderful company. Our travel advisor was absolutely terrific. She helped us plan an extensive trip, over a month in length, in under 4 months. She was always willing to make changes, give advice, and help us in any way she could. We met her in Ho Chin Minh City and she was as delightful in... Read more
The trip was wonderful. The representative at this travel agency did an excellent job planning our trip. She was efficient and replied within 24 hours to every email I sent. She was detailed and thorough with the planning to meet our needs. She did a wonderful job, and I would use her again. Read more
Our trip was super wonderful from start to finish. Our contact at our travel agency was great to work with, first in the planning process and then later when we were in Vietnam. She called us several times to make sure all was well, and she was always available for questions. The logistics worked well and the... Read more
Our travel company did a great job arranging our trip in North and Central Vietnam. We particularly enjoyed our time at the ecolodge, though you should know that it is definitely in a remote part of North Vietnam, and we absolutely loved our tour in Hoi An! Everything was smooth and on time and we would definitely... Read more
We booked a three-week trip to Vietnam with a side trip to Siem Reap, Cambodia, and the Angkor temple complex. We are three 60-something women who had never been to Southeast Asia before. Before we left, our travel company patiently helped us customize our trip, down to the last details, providing great advice... Read more
We loved our Vietnam adventure. Our travel agency took all of our wishes into account to craft a custom holiday for us. The guides, drivers, accommodations, and food were all outstanding and every aspect worked like clockwork. We especially appreciated the sincere efforts of the guides to help us understand the... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.