My husband and I chose this company to coordinate our 12 day honeymoon in Tanzania and it was the best decision we could have made. Our safari trip designer was such a pleasure to deal with and went into scrupulous detail making sure that every single aspect of our trip was exactly what we wanted - it felt like a... Read more
From the first conversation with our trip designer to the moment we got in the taxi leaving lodge in Zanzibar heading for the airport, the entire experience was seamless and far exceeded our expectations. We truly didn't know what to expect with this trip. We knew we'd see myriad animals while on safari. We knew... Read more
Our safari tour designer provided absolutely professional and first-class service. Every booking and guide, driver and staff person we met were exemplary, and the suggestions they made for us were fantastic. As first-time travelers to Africa, we had many questions, and our agent responded promptly and in detail... Read more
My wife and I decided last summer that we wanted to do a "Trip of a Lifetime" this Christmas with our 4 children as they were quickly becoming adults, with jobs and weddings and grandchildren in the near future. We boldly picked Africa knowing nothing about it other than the rave reviews of the few people we know... Read more
Our safari travel agent put together a wonderful 11 day itinerary for us. We have been to Africa before but always stayed at lodges. This time we wanted a tented camp experience and locations in the northern Serengeti for the great migration. I gave her a rough idea of what parks I wanted to stay at and she came... Read more
A trip of a lifetime, thanks to Zicasso and this safari tour company. I cannot say enough good things about our agent and her company. I spoke with her directly a few times and each time, she answered my questions and gave wonderful insights into my Tanzanian adventure. She advised me about opportunities and... Read more
Our Africa safari coordinator was exceptional. From the start, they took our brief and put together a 5-weeks schedule for us that didn't need any change. The agent who was helping us, answered all our questions and send us all necessary information not only for us to prepare properly but also to alight any... Read more
My family of 5 just returned less than 48 hours ago from a 17 day journey through Kenya and Tanzania. I would like to say it was a safari, but it was so, so much more. Our agents made sure my husband and I, as well as our kids aged 10, 12 and 13 had a top notch safari, covering all of my African bucket list items... Read more
From my first conversation with our agent, I knew I was in good hands. She set my mind at ease regarding solo travel on the other side of the world and helped me set up a trip that created memories to last a lifetime. Not only was the trip designed for incredible wildlife viewing but what also surprised and... Read more
Would like to rate it 4.8 stars but your program does not allow "partial" stars. 5 Star means beyond perfection to me; difficult to attain but I do believe they were closer to perfect than not. Our safari travel company was exceptional. I do believe our agent planned a perfect trip to Africa for us. She... Read more
We had a fantastic journey to Africa and will remember it for a life time. Travel is all about the "stories" that are created...and we have wonderful stories to tell our family and friends. We structured this trip in a way that was done as if we would never be back...in other words we wanted to see a variety of... Read more
Our safari travel company responded quickly to my Zicasso request for an agency to help me plan a trip to Kenya and Tanzania for 3 families of friends – 13 of us in all. We returned from our 14 day trip in July and “Oh Wow” was the quote of the trip. It just fit everything from how beautiful the scenery was to... Read more
This was my 3rd trip to Africa and my first with this safari tour operator and I must say they were excellent. They paid great attention to detail and are incredibly knowledgeable about each country and the camps. Our trip was fantastic and they even had some surprises for us along the way. Overall we had a trip of... Read more
I have been dreaming of going to Africa for over ten years and this year that dream finally came true. Our travel company was wonderful - particularly our agent who helped us every step of the way. I gave her some vague ideas and she came up with a wonderful itinerary and recommendations on where to stay. We... Read more
This Africa Safari tour operator IS EXTRAORDINARY!!! They provided us with a trouble free "vacation of a lifetime". They were unbelievably responsive, flexible, and professional. We described what we wanted and although it was a complicated 5 country trip, everything went off without a hitch. We ended up with 10... Read more
Overall, the trip that was custom planned our travel agent was nothing short of fantastic! As this was my first Zicasso experience (and a big gamble as it was our honeymoon) I was a bit skeptical, however after receiving the extremely detailed email from our agent, and a long "getting to know you" call, I knew we... Read more
Can not say enough about what a magical trip that our travel agent and her team did for me. If you are looking for customer service, this is your company. I love the detail of speaking with me on the phone to see what really I was looking for on my dream trip to East Africa. The itinerary and each place was... Read more
We had an amazing experience traveling to Tanzania this past summer with the help of a tour operator that we chose through Zicasso. The three very distinct stages of our trip (safari, beach and Stone Town) all offered unique - sometimes contradictory - views into Tanzanian culture, land and wildlife. Short of... Read more
Overall, I couldn't have asked for more. The itinerary provided just enough time at each place.
The travel company had a very thoughtful itinerary, great places to stay, and incredible guides. If you go to Rwanda, ask for Charles as your guide. Best. Guide. Ever. Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.