I decided to take an extended (7 week) vacation through Europe, visiting 4 countries and 13 cities, with various friends coming and going throughout my travels. The trip itself was complex, with the added intricacy of the various desires, personalities, budgets, and availabilities of my traveling companions.... Read more
We thank the folks at our European travel agency for a great two-week trip through Austria and Switzerland.
Prior to preparing an itinerary, our agent carefully asked us about our travel preferences. She then suggested interesting places and activities, and drafted an summary itinerary for our review. Upon... Read more
Our Swiss travel agency helped us plan our trip to Switzerland and were extremely helpful. I would definitely use them again when we return to Switzerland. They had in depth knowledge of the area and were very responsive. Read more
We were celebrating our 30th wedding anniversary and we wanted a special vacation to remember the occasion. Our European tour operator did an excellent job of organizing every last detail of our trip to multiple cities in Europe. We had a wonderful and most memorable vacation with no major issues. Not only did the... Read more
Overall the trip was excellent. This travel agency did a great job of having everything ready for us. We had to alter our trip some as we did not like Interlaken and they did a great job finding alternative lodging. I would rate the company as a 10 out of 10. Read more
The first contact back to me from Zicasso and this travel company was nothing but positive from that point on. Every goal I had for my group for this trip was met plus many extras. This travel company and this agent listened to my needs and wants for this trip and took it from there. As a tour leader my job was... Read more
I submitted a request to zicasso to help me plan my Italy trip and I was contacted by this travel agent. He reached out to me to and we worked together on putting together my perfect itinerary. It was the best trip I've taken so far. Everything was planned perfectly - exactly how we wanted. Our agent made sure... Read more
Our travel agents and the whole team at this travel company were wonderful to work with and helped us develop the perfect itinerary for a perfect vacation. Their on the ground team executed everything perfectly and didn't miss a beat, despite massive arrival delays that even included an airport switch. Read more
Transfer from BSL airport to the hotel: The travel agency didn't tell us in which arrival lobby should I wait for the driver. When we arrived at BSL airport, I couldn’t find the driver to pick us up. So I called the travel agency, but they responded slow and couldn't sort out the problem immediately. We had to
We used this travel agency for our 10th anniversary trip to Austria and Switzerland. Our travel representatives were very accommodating and constantly available for any questions. They even recommended restaurants and made reservations on our behalf. The private, English-speaking guides and tours they partnered... Read more
I have to start by saying this travel agency saved the day. My son and his wife had planned on a "European Vacation" that would include Switzerland, but as their vacation time drew closer, they had not finalized any plans and it was becoming last minute. That's when we turned to Zicasso since their agencies have... Read more
This travel company handled all the arrangements for our trip to Austria and Switzerland in August. I'll focus here mainly on the Austria segment, because they needed to handle much more for us in that segment.
We spent 6 days in Vienna, and 1 in Salzburg. The travel company booked us into the most amazing... Read more
We were very happy with the trip overall. They made sure to include all the details we wanted in the trip. Our travel agency handled all aspects of our trip professionally and were easily accessible when needed with any questions. We will recommend this company to friends and are looking forward to our next trip... Read more
We loved this travel agency. They provided us with the epitome of service in totally designing our custom trip and providing us with the exact accommodations we were after to make our trip sensational. They were easy to work with, handling every detail with ease. Even when we had to make a change it was handled... Read more
We had planned on going to Switzerland in July to see Bruce Springsteen play in Zurich. Unfortunately, we couldn't make it happen, but we did enough window-shopping that we decided to visit as soon as possible. I read that early September was a beautiful time of year there so... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.