We thank the folks at our European travel agency for a great two-week trip through Austria and Switzerland.
Prior to preparing an itinerary, our agent carefully asked us about our travel preferences. She then suggested interesting places and activities, and drafted an summary itinerary for our review. Upon... Read more
Our Swiss travel agency helped us plan our trip to Switzerland and were extremely helpful. I would definitely use them again when we return to Switzerland. They had in depth knowledge of the area and were very responsive. Read more
We were celebrating our 30th wedding anniversary and we wanted a special vacation to remember the occasion. Our European tour operator did an excellent job of organizing every last detail of our trip to multiple cities in Europe. We had a wonderful and most memorable vacation with no major issues. Not only did the... Read more
For a private Tour...I would say the Driver provided to us was excellent...BUT THE HOTELS WERE NOT UP TO OUR EXPECTATION.. To the extend we left our Hotel in Florence a day earlier n REBOOK OUR OWN HOTEL IN MILAN instead of checking into our prepaid Hotel ... Hotel in Rome and Florence was not a very pleasant stay... Read more
This travel agent helped me for Dubai and Switzerland trip. My agent was responsible to his job and tried to provide quite accurate information to all my questions. I also thank him for the prompt reply. The only major dissatisfaction was the flight schedule. The flight schedule was arranged by the sister company... Read more
My travel planner, Nancy, was just incredible. She paid attention to my likes and desires and put together a vacation that included tours of places I had never heard of, but were just perfect for me and my husband. She stayed in touch with us by email and I sometimes got the feeling that she never slept as I... Read more
Overall, this company is the best Travel Agency we have experienced. The travel agency picked some of the best destinations for site-seeing & tours. Also, they were always friendly & available whenever we had questions. We also loved the fact that this travel agency picked eco-friendly locations with... Read more
Our main purpose for taking this trip was to visit our daughter in Heidelberg, Germany where she is spending a semester abroad. We have used Zicasso in the past when we went to Italy 2 summers ago and I had a great experience working with their recommended travel agent . I knew it was definitely the right choice... Read more
My vacation to Italy was outstanding and greatly enhanced by the travel company! They were incredible beyond what I imagined. All of our transfers and guides were spot-on, never late, and thoroughly professional. Read more
Our travel agency was absolutely wonderful to work with. Our travel consultant who helped us was amazing!! She was able to get a feel for how we like to travel and customized our hotels, activities, and schedule to this. She had great insight on the places in Europe that we were visiting and the activities to do... Read more
I can't begin to tell you how wonderful our trip to Italy was! Our agent did a wonderful job booking and thinking of everything we might want or need along the way. From the hotels to the tours we truly had a fantastic and memorable time.
I just gave her an overview of the area we wanted to go and she put... Read more
Our agents from this European travel company were great planning partners for me and my family! They worked tirelessly to make sure that our complex trip, involving 8 family members including 2 kids, went without a hitch. Our agent was so patient with me as we fine-tuned our plans, added/subtracted people from the... Read more
We were put in contact with our agents from this European travel company and they were lovely to work with. All the details of our trip were perfect. Drivers were at the appropriate places and on time, hotels recommended were wonderful. The rental house that was found and arranged for us was great for the 4 of... Read more
Our agent with this European travel company was a pleasure to work with as she is very kind and thoughtful. Unfortunately, I think the company is too busy so there were a few hiccups along the way. Many responses to emails were delayed. I believe our early itinerary was put aside due to an influx of spring... Read more
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