This was my 3rd trip to Africa and my first with this safari tour operator and I must say they were excellent. They paid great attention to detail and are incredibly knowledgeable about each country and the camps. Our trip was fantastic and they even had some surprises for us along the way. Overall we had a trip of... Read more
I have been dreaming of going to Africa for over ten years and this year that dream finally came true. Our travel company was wonderful - particularly our agent who helped us every step of the way. I gave her some vague ideas and she came up with a wonderful itinerary and recommendations on where to stay. We... Read more
What a trip! Jenny did a great job planning everything for us, and her recommendations for upgrades and options were all spot on. We had some time constraints, and Jenny worked beautifully to maximize our experiences, and help us stay within our budget. We had a beautiful safari experience in Kenya, and really... Read more
Overall, I couldn't have asked for more. The itinerary provided just enough time at each place.
The travel company had a very thoughtful itinerary, great places to stay, and incredible guides. If you go to Rwanda, ask for Charles as your guide. Best. Guide. Ever. Read more
We booked a safari trip to Kenya, tanzania and Rwanda. This African safari tour company planned the perfect trip for us. The vendors they worked with were all A+. Our accomadations were beyond what we had expected. The guides were fantastic and we had a host in each country that made sure that every facet of our... Read more
Rwanda was our highlight and we would not have even considered it if it wasn't for our awesome African safari travel company and Alana. Based on our needs, she made a ton of recommendations, rather than just accommodating what we wanted. Her expertise was crucial. Read more
This African safari operator is by far the best travel planning company we have worked with and demonstrated an extraordinary depth of knowledge and experience in helping us design our itinerary. Although we were clear from the outset that we were looking for a luxury experience they guarded and guided our... Read more
My safari travel company, and in particular our contact, provided excellent service - booking us into the best hotels/camps and providing guides and transport from one place to another. The itinerary was packed with fabulous experiences, and they sent us a comprehensive packet - which we followed to the letter... Read more
The person(s) who worked on the logistics of my trip were pretty good in figuring out what I wanted to do and where I wanted to go. It was difficult, however, to get prompt responses from them (not sure how much of it was due to the 7-hour time difference and how much of that was their personal work style). It was... Read more
Our trip was amazing. Our travel representative was usually very punctual about responding to emails and questions. I wish we had received some more specifics about the areas we were visiting - ex: clothing essentials (we needed much warmer clothing for evenings when staying in the open tents in Serengeti), and... Read more
My wife and I approached this Africa travel company in February, requesting a draft itinerary and recommendations for a visit to Rwanda. We received prompt, well-informed assistance, and a final itinerary which, in retrospect, turned out to be absolutely perfect. Our tour of the country was well-structured in... Read more
I can't wait to return to Africa and travel with this Africa safari tour operator again. They were absolutely instrumental in creating the perfect itinerary for our 2 week trip. Our agent has SO much knowledge and knows all of the best places to stay and the best ways to get the most of our time for our short... Read more
This travel company was a fabulous choice for us in planning our trip to Africa. They were responsive to every aspect of the trip, and planned according to our desires. We were given expert advice on all of the accommodations and activities, and they were very patient in allowing the process to happen naturally,... Read more
The trip was fabulous and the organization made through this Africa safari travel agency was flawless. Our travel specialist at the agency was extremely helpful and very reactive, i.e. would get back to my queries very rapidly and was very amenable to suggestions from my side (I had travelled to Rwanda before so... Read more
This Africa safari tour operator planned a three week trip to South Africa, Rwanda, and Tanzania for our group of seven. They did an awesome job and they will be our travel agent for future trips to Africa. We got just the trip we wanted and everything went very smoothly. Their recommendations for hotels, guides... Read more
After 2 months of doing a lot of research on African safaris myself last winter, I had a lot of information and no way to pull it all together. I came across the Zicasso site during a search and decided to give it try.
As a world language teacher I've traveled quite a bit, but only to countries where I... Read more
The trip that the folks at this Africa safari tour company put together for us was an amazing adventure. We had incredibly close encounters with elephants, lions, mountain gorillas, golden monkeys and many other mammals and birds. All of the transfers went smoothly and the lodges that they lined up for us were... Read more
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