We felt our travel company was exceptionally responsive during the planning stages, responded to questions promptly, and made every effort to accommodate our requests. The trip itself encompassed everything we asked for, and more, and went like clockwork. All of the guides and drivers were on time or early, even... Read more
Dear Zicasso: My trip to Spain and Portugal was just superb made so by the excellent and caring guidance by my agent at this tour company. She figuratively took me by the hand and guided me all through a wonderful adventure in Spain.
This was a memory trip for me in that my wife and I did a similar... Read more
This trip surpassed our expectations. We have traveled pretty extensively in the US, Europe and South America. I am pretty much a do-it-yourselfer and do a LOT of research into everywhere we go. We like to stay in unique properties and do not enjoy being herded along with a big group into the usual tourist traps... Read more
We were celebrating our 30th wedding anniversary and we wanted a special vacation to remember the occasion. Our European tour operator did an excellent job of organizing every last detail of our trip to multiple cities in Europe. We had a wonderful and most memorable vacation with no major issues. Not only did the... Read more
We had a wonderful trip! Olaia, our Spain and Portugal travel agent, perfectly planned the trip for us. I told her where I wanted to go and she made it all possible in the time frame I gave her even suggesting other places we would be (and were) interested in. She catered our trip to our taste and provided the... Read more
This travel agent is superlative, would give her 6 stars if possible here. We were in Portugal, (Porto, Douro valley, Lisbon), Western Spain, Madeira and Azores Islands for a three week family trip with two teenagers. She works by giving a detailed, passionate overview of her country's regions on the phone, and... Read more
We had an amazing trip to 3 cities in Spain. From the first e-mail, to the many calls/e-mails in finalizing the trip, our agent was very responsive, personable and professional. There were no uncertainties, as everything was well laid out and executed with excellence.
For a family of four, this travel agency... Read more
We had a fantastic trip around Spain and Portugal for 29 nights.
The people at this travel agency were fabulous from start to finish, always available to discuss our itineary and happy to make changes. They were also available whilst we were travelling to discuss our itinerary and make changes. We would... Read more
This travel agency planned our amazing European vacation. They did not miss a beat. Every minute detail was planned upfront and executed without a flaw. The private tours and guides were superb. We had a fabulous trip. I have already recommended this company to several friends. I look forward to planning... Read more
I give 5 stars to to this travel company. My agent was wonderfully detail oriented for a month long trip. She gave us unique tours that my children who are 12 and 14 enjoyed. I appreciated the email me suggestions on where to eat or towns to visit while traveling. Not only did she include a standard restaurant... Read more
We just got back from our honeymoon in Portugal and we have to thank our agent and driver for an amazing and perfect experience. Our agent was quick to answer our emails with all of our questions while planning and created a perfect personal itinerary filled with a cooking class, day trips around Lisbon, a sunset... Read more
Our trip started off perfectly. After an overnight flight we were met by our travel team at the gate. This travel agency not only provided us with our day to day planned agenda but also with a cell phone, wifi unit, and a pre programmed Navigation unit. We had a worry free 2 week vacation. Read more
Excellent ! Our travel specialist was available, prompt yet gave us the space that we needed to discover what we wanted, the way we wanted. Flexible and you knew she wa saround when you needed her. Little touches such as the mobile hot spot, the pre-programed GPS were great and her check-ins now and then made the... Read more
If I could give them more than 5 stars, I would!! This travel agency was a fantastic company to work with!! I had a difficult itinerary (I wanted to visit 3 Spanish cities and 3 Portuguese cities in 2 weeks), and they worked tirelessly to provide me different options until they found a routing that would work with... Read more
Our agent organized a trip for my family, 6 adults and 5 kids, to Portugal and Spain. We all had an wonderful trip that was well-planned, well-managed, and made memories for life. Due to the age range of the kids (2-14), we were not able to do standard large group tours, so we had a private custom tour with a... Read more
This has been my husband's and my third experience with Zicasso referral for our summer trips since 2013. They all have been very successful, reason why we keep coming back to Zicasso whenever we plan to take a new vacation. For our last trip, just 10 days ago, we were referred to this travel agency which the ... Read more
This was our first time using a travel agent, and it was an incredible experience. Our agent and and her team took care of everything, and it was extra complicated with the fact that we brought our two year old along for the trip. Our agent greeted us at the airport, provided us with a cell phone and hot spot for... Read more
This travel agency helped us design an absolutely incredible 12-day honeymoon in Portugal! Our agents were extremely helpful, courteous, energetic, and anticipatory, and have a vast knowledge of all things to see and experience in Portugal. They took the time to talk with us in advance and listened closely to our... Read more
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Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
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