We felt our travel company was exceptionally responsive during the planning stages, responded to questions promptly, and made every effort to accommodate our requests. The trip itself encompassed everything we asked for, and more, and went like clockwork. All of the guides and drivers were on time or early, even... Read more
Dear Zicasso: My trip to Spain and Portugal was just superb made so by the excellent and caring guidance by my agent at this tour company. She figuratively took me by the hand and guided me all through a wonderful adventure in Spain.
This was a memory trip for me in that my wife and I did a similar... Read more
This trip surpassed our expectations. We have traveled pretty extensively in the US, Europe and South America. I am pretty much a do-it-yourselfer and do a LOT of research into everywhere we go. We like to stay in unique properties and do not enjoy being herded along with a big group into the usual tourist traps... Read more
We were celebrating our 30th wedding anniversary and we wanted a special vacation to remember the occasion. Our European tour operator did an excellent job of organizing every last detail of our trip to multiple cities in Europe. We had a wonderful and most memorable vacation with no major issues. Not only did the... Read more
We had a wonderful trip! Olaia, our Spain and Portugal travel agent, perfectly planned the trip for us. I told her where I wanted to go and she made it all possible in the time frame I gave her even suggesting other places we would be (and were) interested in. She catered our trip to our taste and provided the... Read more
I have worked with several travel companies through Zicasso and this travel company is one of the best! They were very professional and accommodating. They planned an awesome trip and proposed activities/excursions that I would have never discovered on my own. Everything was perfect! Read more
My husband and I returned from a 13 day vacation to Portugal and Spain. Our travel agency did a great job tailoring this trip for us. This was my first time working with a travel agency to plan a long vacation and I was thoroughly pleased. Our agent listened to all of my requests, preferences and budget and... Read more
Our travel company and our agent provided an itinerary for a long trip my husband and I took to Spain and Portugal in March and April 2016. Our agent was easy to talk to and provided guidance and travel suggestions on hotels and cities that we wanted to see over the course of 2 months. He helped us rebook a train... Read more
We have just returned from a marvelous trip visiting Lisbon, Seville and Cordoba. Thanks to Sour agent for crafting together a wonderful trip in such a short period of time. Our driver and guides were extremely knowledgeable and professional. Service was exceptional and every effort was made to accommodate our... Read more
We had a 17 day trip including Spain and Portugal arranged by this travel agency. There were seven of us traveling including children and seniors. We started at Seville then we went to Cordoba, Malaga, Rhonda, Granada, Barcelona, Madrid and Lisbon.
Our entire trip was beautifully arranged including the... Read more
From the start to the finish, this was an amazing trip and it is all due to wonderful interaction and planning by our agent at this Portugal travel company. We went on a road trip from the north to the south of Portugal in 10 days with 3 kids. My agent called me to understand what kind of travel we like (... Read more
I do not see how it could have been any better. The service from the beginning to end was excellent. The guide was well informed, and helped with any needs we had during the trip. The driver made us feel safe at all times, and could not help us enough. I would recommend this company to anyone that wants to go... Read more
The representative of this travel company, with whom I worked, was very helpful throughout the process--from planning to execution. She responded to all my emails quickly, appropriately, and helpfully. She provided a warm, personal welcome at the Lisbon airport upon my arrival, provided all the information on the... Read more
Our Portugal travel agency was truly phenomenal. Our representative took care of every detail and provided wonderful customer service both before the trip and during. She and her co-owner even drove to the Porto airport (from Lisbon) to pick us up. When our flight back to the States was canceled due to weather,... Read more
Fabulous!!! Our agent at this Portugal travel agency was wonderful. Professional and understanding. She understood what we wanted and she provided it. I would use her again and recommend her to anyone. We truly had a great for three days. The guide for our segway and electric car was delightful and charming. Read more
Our trip to southern Spain and Lisbon Portugal was fabulous! We enjoyed the perfect blend of multiple and varied cities, coupled with down time to explore the cities on our own. Our travel company, specifically our agent, did an excellent job. They asked all of the right questions upfront so that the resulting... Read more
Working with our travel agent and her team was a fantastic experience! We visited Portugal on our honeymoon and couldn't have had a better trip. Every detail of our stay was planned and we felt like we were treated like royalty! Everyone we came in contact with was so friendly and went above and beyond to make us... Read more
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