We were celebrating our 30th wedding anniversary and we wanted a special vacation to remember the occasion. Our European tour operator did an excellent job of organizing every last detail of our trip to multiple cities in Europe. We had a wonderful and most memorable vacation with no major issues. Not only did the... Read more
We had a wonderful trip! Olaia, our Spain and Portugal travel agent, perfectly planned the trip for us. I told her where I wanted to go and she made it all possible in the time frame I gave her even suggesting other places we would be (and were) interested in. She catered our trip to our taste and provided the... Read more
Our experience was wonderful, from the online planning back and forth as we discussed possible routes to the trip itself with prompt and knowledgeable guides at every point and well-thought-out ideas for the days when we traveled on our own, Our contact was very responsive: as situations changed along the way, she... Read more
I have rarely written such rave reviews but this agency is a splendid tour company! Our every guided tour and transportation were flawless. And the CEO has the highest standards I have experienced. He also spoke very highly of Zicasso at our meeting in Madrid. We were made to feel like Royalty the entire 2+ weeks... Read more
The trip organization by this Spain travel agency was excellent. All the hotels were in the city center with an easy walk to the heart of the city. The train reservations and tickets were all done before I left. Read more
Our agent from this European travel company did a great job helping us craft an AMAZING trip to Spain and Portugal. She was very patient with all of our changes, helped us stick to our budget and emailed prompt responses to our many, many questions. An area for improvement would be improving her ability to... Read more
This European travel company was amazing!!!!! From the very beginning - they were extremely organized. They asked all about what WE wanted and fulfilled every need and request. I spoke with several of their people over the past few months and was really impressed with the knowledge of their staff. They were... Read more
Our trip was absolutely amazing. Our European travel agency completely catered our trip to our wants and needs. In addition, they were able to plan for experiences and accommodations that my husband and I never would have found on our own. Our travel agent was incredibly organized, kind, and helpful both before and... Read more
The trip had a good pace and we were able to see a lot while enjoying down time when necessary. The trip was well planned and except for one item we had all the documentation we needed. Once we realized we were missing something it was faxed to our hotel. Once on the trip we had a friend join us unexpectedly and... Read more
Samuel and his team at at this European travel company did an excellent job in customizing a 12 day luxury family trip to Spain( Barcelona, Madrid, Toledo,Nerja,Grenada, Sevila, Cordoba) and Portugal( lisbon+ day trips) for 10 of us- 4 senior citizens, 2 teens and 4 adults.
If there were 10 stars this European travel company would get 10. I have worked with several travel agents and my experience with this company and our agent was exceptional. The quick response, understanding of what we wanted (and didn't want) to see and do, timing and budget constraints were the best. Our agent... Read more
Trip was organized extremely well by our Spain travel specialist. We would not have been able to handle the complicated logistical coordinations by ourselves. They worked with us to meet all of our desires and incorporated them into a cohesive and seamless package. Read more
Our Spain tour operator was the best company I have ever worked with in planning a trip. This was all done via email, a call was never placed. Our travel agent went above and beyond to make this trip the best we could ask for. She tought of things that I did not consider. Read more
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