After experiencing a stress free and wonderfully planned trip to Australia and New Zealand we knew we would be using Zicasso again for our trip to Spain and Portugal. Within a day we were contacted by and agent from this travel company.
Our agent called and spoke to us to get an idea of what things we like... Read more
Fantastic trip, beautifully organized. This travel company took our bare-bones specifications (contemporary art, architecture, food, and music) and created a trip that felt truly personalized including intimate experiences we could never have arranged on our own. Hotels were ideally situated in each city we visited... Read more
Planning for a 5-week trip that covered most of Spain and some of Portugal was very daunting. What I feared the most was to finish the trip and find myself regretting that I did not see something that I would later find as important and meaningful. This fear was not to be founded. Our agent was extraordinary in... Read more
We had an amazing vacation in Portugal thanks to our agents. I contacted the company in August through Zicasso and after a few emails about us (family of 4 with active 6 and 12 year old boys who love history and nature) she planned an amazing trip. Our entire vacation was perfect and hassle free. I can't stress... Read more
If I could give them more than 5 stars, I would!! This travel agency was a fantastic company to work with!! I had a difficult itinerary (I wanted to visit 3 Spanish cities and 3 Portuguese cities in 2 weeks), and they worked tirelessly to provide me different options until they found a routing that would work with... Read more
After many email exchanges determining our preferences and interests, our travel agent prepared our itinerary and provided 5 star service throughout our stay. I had several specific requests in regards to hotel views, and expectations on arrival. All were met... Read more
I was completing a 3 year assignment in Ireland at the end of March and wanted to enjoy an extended (6 week) European vacation before returning to USA. Since I had used Zicasso before for trips to Peru/Paraguay and Italy with good experience, I contacted them for assistance. They recommended this travel agency for... Read more
We felt our travel company was exceptionally responsive during the planning stages, responded to questions promptly, and made every effort to accommodate our requests. The trip itself encompassed everything we asked for, and more, and went like clockwork. All of the guides and drivers were on time or early, even... Read more
Dear Zicasso: My trip to Spain and Portugal was just superb made so by the excellent and caring guidance by my agent at this tour company. She figuratively took me by the hand and guided me all through a wonderful adventure in Spain.
This was a memory trip for me in that my wife and I did a similar... Read more
This trip surpassed our expectations. We have traveled pretty extensively in the US, Europe and South America. I am pretty much a do-it-yourselfer and do a LOT of research into everywhere we go. We like to stay in unique properties and do not enjoy being herded along with a big group into the usual tourist traps... Read more
We were celebrating our 30th wedding anniversary and we wanted a special vacation to remember the occasion. Our European tour operator did an excellent job of organizing every last detail of our trip to multiple cities in Europe. We had a wonderful and most memorable vacation with no major issues. Not only did the... Read more
We had a wonderful trip! Olaia, our Spain and Portugal travel agent, perfectly planned the trip for us. I told her where I wanted to go and she made it all possible in the time frame I gave her even suggesting other places we would be (and were) interested in. She catered our trip to our taste and provided the... Read more
This travel agency is simply the best. They go above and beyond to ensure that your trip is well planned and executed in the perfect manner. They were able to customize an itinerary for my trip with the cities that I wanted to go to. They captured everything I wanted to see within Portugal and made sure it was done... Read more
This travel agent (hat tip to Zicasso!) made our vacation more than just another trip. It's like our travel agent entered my brain and somehow extracted our very specific preferences on our first conversation. We have such limited time off that finding such a perfectly planned and flawlessly executed vacation was... Read more
We just got back from our 2+ week trip to Barcelona, Madrid and Madeira/Portugal. We had a group of 5-7. Our travel agency arranged a hotel in Barcelona, it was a fantastic choice in a fantastic location. Our travel company arranged, transfers, private tours, and transportation for the entire trip. All of these... Read more
Our travel agent and her team were amazing. They took great care of us, from making dinner reservations at top restaurants to changing our itinerary on the fly. We spent nine days traveling between Lisbon and Porto and saw so many things that would have taken us twice as much time to see and do on our own. Our... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
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