We felt our travel company was exceptionally responsive during the planning stages, responded to questions promptly, and made every effort to accommodate our requests. The trip itself encompassed everything we asked for, and more, and went like clockwork. All of the guides and drivers were on time or early, even... Read more
Dear Zicasso: My trip to Spain and Portugal was just superb made so by the excellent and caring guidance by my agent at this tour company. She figuratively took me by the hand and guided me all through a wonderful adventure in Spain.
This was a memory trip for me in that my wife and I did a similar... Read more
This trip surpassed our expectations. We have traveled pretty extensively in the US, Europe and South America. I am pretty much a do-it-yourselfer and do a LOT of research into everywhere we go. We like to stay in unique properties and do not enjoy being herded along with a big group into the usual tourist traps... Read more
We were celebrating our 30th wedding anniversary and we wanted a special vacation to remember the occasion. Our European tour operator did an excellent job of organizing every last detail of our trip to multiple cities in Europe. We had a wonderful and most memorable vacation with no major issues. Not only did the... Read more
We had a wonderful trip! Olaia, our Spain and Portugal travel agent, perfectly planned the trip for us. I told her where I wanted to go and she made it all possible in the time frame I gave her even suggesting other places we would be (and were) interested in. She catered our trip to our taste and provided the... Read more
Trip was fantastic. Every detail was carefully considered, expertly planned and very well executed. Travel logistics, hotels, restaurants, guides, tours, even the complimentary wi-fi hotspot---everything was superb. Read more
Our agent and the team at this company are amazing and they put together an absolutely first-class trip for our 12 days in Portugal! We have used many luxury travel companies in the past, and I can confidently say you won't find a better travel agent to help you plan your Portuguese vacation.
As two couples traveling to Spain for the first time, we could not have been more pleased by the itinerary and service we received from our travel agent and her company. During the planning stages, she was flexible, creative and willing to organize unusual trips, such as our excursion to Donana National... Read more
Our agents went above and beyond to ensure we had the best honeymoon possible. When we landed they met us with smiling faces and had everything all set and ready to go. We were even given a Portuguese phone and WiFi hotspot to easily communicate with them should any questions arise during our stay. Our contact was... Read more
This travel agency was a delight to work with! From initial contact onwards they were responsive and efficient and took their job very seriously. Our travel representatives were professional and enthusiastic and gave excellent service.
The trip to Portugal was lovely. It is a warm and interesting country... Read more
Excellent trip organization and support. Very responsive to any issues raised during the travel and real-time resolution. Great team to work with. Overall, a very smooth trip through Portugal, northern Spain and southwestern France. Read more
Our travel agent custom-tailored a trip that matched our interests in cooking, hiking, wine drinking, and living like a local. Upon arrival, she greeted me in Porto (several hours away from her home), and also gave us a warm goodbye at the airport when we departed home from Lisbon. She also gave us a phone and an... Read more
We recently returned from a 15 day self driving trip in Portugal. Our vacation was amazing! Thanks to our travel planner everything went seamlessly. She provided support throughout our trip that far exceeded our expectations. She really listened to us when we told her what we wanted to see and do and the types... Read more
We travel extensively throughout the year and always planned our own vacations. In 2015, while planning a trip to Greece, we sought the elf of Zicasso. We were so happy with the experience that we have used Zicasso's services multiple times. This agency offered us terrific service, accommodations and private tours... Read more
We can’t thank this company enough for giving us the honeymoon of our dreams in Portugal and Spain!
Working with this company saved us so much time and stress, as we were planning our honeymoon while also planning our wedding and both working at our jobs. The company was also very kind and patient with us... Read more
It is my pleasure to write a 5 star review for our travel representative and our travel agency. He organized a perfect custom trip for myself and a friend. We both had some "out of the box" requests and he made them happen and took great care of us the whole way. We went from Morocco ( Casablanca, Marrakesh,... Read more
We were very pleased with our travel company and agent on our trip to Spain and Portugal. He pays great attention to detail which helped the trip go off without any glitches. The tour guides were top notch. We especially enjoyed our guide and the tapas tour as well as the gastronomic experience (shopping,... Read more
This travel agent is superlative, would give her 6 stars if possible here. We were in Portugal, (Porto, Douro valley, Lisbon), Western Spain, Madeira and Azores Islands for a three week family trip with two teenagers. She works by giving a detailed, passionate overview of her country's regions on the phone, and... Read more
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