We felt our travel company was exceptionally responsive during the planning stages, responded to questions promptly, and made every effort to accommodate our requests. The trip itself encompassed everything we asked for, and more, and went like clockwork. All of the guides and drivers were on time or early, even... Read more
Dear Zicasso: My trip to Spain and Portugal was just superb made so by the excellent and caring guidance by my agent at this tour company. She figuratively took me by the hand and guided me all through a wonderful adventure in Spain.
This was a memory trip for me in that my wife and I did a similar... Read more
This trip surpassed our expectations. We have traveled pretty extensively in the US, Europe and South America. I am pretty much a do-it-yourselfer and do a LOT of research into everywhere we go. We like to stay in unique properties and do not enjoy being herded along with a big group into the usual tourist traps... Read more
We were celebrating our 30th wedding anniversary and we wanted a special vacation to remember the occasion. Our European tour operator did an excellent job of organizing every last detail of our trip to multiple cities in Europe. We had a wonderful and most memorable vacation with no major issues. Not only did the... Read more
We had a wonderful trip! Olaia, our Spain and Portugal travel agent, perfectly planned the trip for us. I told her where I wanted to go and she made it all possible in the time frame I gave her even suggesting other places we would be (and were) interested in. She catered our trip to our taste and provided the... Read more
The owner of this Portugal travel company was very attentive from our initial contact with her. We planned our trip via Skype, she had an initial proposal, we offered our suggestions and she listened and designed a trip for us that exactly met our needs. With one exception, our accommodations were excellent and... Read more
We enjoyed our time in Spain and Portugal very much. The job our travel agency did in creating our trip scenario after numerous consultations between us, was exceptional. From the hotels, the hotel meals, the drivers, and guides, to everyone associated with the company, it was a tremendous experience. I want to... Read more
My husband and I have just completed a 17 day trip to Spain and Portugal. I can highly reccommend this travel agency. Our travel arrangements worked smoothly and the choice of destinations which our agent and her company recommended suited us perfectly. Our agent took a personal interest and we appreciated the way... Read more
We went to Portugal on vacation during the first few weeks in September. Our agent did an exceptional job of creating a personalized agenda for my husband and myself, taking into account what we enjoyed doing as well as what we wanted to avoid. Not an easy task as my husband wanted to take a gastronomical tour... Read more
Going through this travel company and our agent, specifically, made our decisions on what to see and do so much easier than anticipated. His knowledge and advice were very helpful while planning our trip. His assistance and patience during the planning stage was greatly appreciated. His assistance during our... Read more
Right from the start, our agent was extremely responsive, and available to discuss our trip over email and phone. Even though our agent is primarily located in Madrid, he made time whenever I wanted to speak over the phone, and answered all emails/questions within a day. He really created a trip itinerary based on... Read more
Our agent at this travel company was absolutely fantastic. My husband and I have traveled extensively, so we basically have high expectations. This company delivered!! Our agent spoke with us to determine our interests. He listened to what we wanted and planned the trip accordingly. He also gave suggestions and... Read more
Our Portugal travel agency did a fabulous job arranging our recent family trip to Portugal. I contacted this agency by email and they promptly replied and discussed various options that would incorporate the family’s desire for both a sightseeing and beach vacation. Our agent designed an itinerary that included... Read more
My wife and I used this travel agency to book our honeymoon to Portugal in 8/2015. We had a great experience with the company and during our trip. They were helpful and responsive throughout the entire process, especially when our departing flight was cancelled and we had to miss a day of our trip - they were very... Read more
This was our first time using Zicasso and this will be our first stop for our future tours. The arrangements were great, guides were top notch and drivers were prompt. It will be hard to travel any other way. Our travel agency was terrific- we highly recommend them. Our representative was very helpful and... Read more
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