We felt our travel company was exceptionally responsive during the planning stages, responded to questions promptly, and made every effort to accommodate our requests. The trip itself encompassed everything we asked for, and more, and went like clockwork. All of the guides and drivers were on time or early, even... Read more
Dear Zicasso: My trip to Spain and Portugal was just superb made so by the excellent and caring guidance by my agent at this tour company. She figuratively took me by the hand and guided me all through a wonderful adventure in Spain.
This was a memory trip for me in that my wife and I did a similar... Read more
This trip surpassed our expectations. We have traveled pretty extensively in the US, Europe and South America. I am pretty much a do-it-yourselfer and do a LOT of research into everywhere we go. We like to stay in unique properties and do not enjoy being herded along with a big group into the usual tourist traps... Read more
We were celebrating our 30th wedding anniversary and we wanted a special vacation to remember the occasion. Our European tour operator did an excellent job of organizing every last detail of our trip to multiple cities in Europe. We had a wonderful and most memorable vacation with no major issues. Not only did the... Read more
We had a wonderful trip! Olaia, our Spain and Portugal travel agent, perfectly planned the trip for us. I told her where I wanted to go and she made it all possible in the time frame I gave her even suggesting other places we would be (and were) interested in. She catered our trip to our taste and provided the... Read more
Our trip started off perfectly. After an overnight flight we were met by our travel team at the gate. This travel agency not only provided us with our day to day planned agenda but also with a cell phone, wifi unit, and a pre programmed Navigation unit. We had a worry free 2 week vacation. Read more
Excellent ! Our travel specialist was available, prompt yet gave us the space that we needed to discover what we wanted, the way we wanted. Flexible and you knew she wa saround when you needed her. Little touches such as the mobile hot spot, the pre-programed GPS were great and her check-ins now and then made the... Read more
If I could give them more than 5 stars, I would!! This travel agency was a fantastic company to work with!! I had a difficult itinerary (I wanted to visit 3 Spanish cities and 3 Portuguese cities in 2 weeks), and they worked tirelessly to provide me different options until they found a routing that would work with... Read more
Our agent organized a trip for my family, 6 adults and 5 kids, to Portugal and Spain. We all had an wonderful trip that was well-planned, well-managed, and made memories for life. Due to the age range of the kids (2-14), we were not able to do standard large group tours, so we had a private custom tour with a... Read more
This has been my husband's and my third experience with Zicasso referral for our summer trips since 2013. They all have been very successful, reason why we keep coming back to Zicasso whenever we plan to take a new vacation. For our last trip, just 10 days ago, we were referred to this travel agency which the ... Read more
This was our first time using a travel agent, and it was an incredible experience. Our agent and and her team took care of everything, and it was extra complicated with the fact that we brought our two year old along for the trip. Our agent greeted us at the airport, provided us with a cell phone and hot spot for... Read more
This travel agency helped us design an absolutely incredible 12-day honeymoon in Portugal! Our agents were extremely helpful, courteous, energetic, and anticipatory, and have a vast knowledge of all things to see and experience in Portugal. They took the time to talk with us in advance and listened closely to our... Read more
We went to Portugal for our honeymoon and wanted to experience the beautiful beaches in the south as well as the city of Lisbon. Our time in the southern region was beautiful. The beaches and the weather were incredible. We liked it so much that we extended our stay. Luckily, our wonderful travel agent was able... Read more
Our travel agent specifically planned a wonderful vacation to Spain and Portugal for us. Based on our interests, he designed a perfect mix of activities - private tours of major attractions in each city on our day of arrival, a second private tour the next day of special neighborhoods or neighboring cities (... Read more
This was a five week trip which was organised brilliantly from start to finish. I would recommend this agency and this representative to any prospective traveller in Morocco, Portugal and Spain. Read more
Our agent went above and beyond planning our trip as well as assisting us with several personal issues while on the trip. We have never used a travel company to arrange a trip and were pleasantly surprised at how smoothly everything went and how well this agency understood what we wanted. We were particularly... Read more
After many email exchanges determining our preferences and interests, our travel agent prepared our itinerary and provided 5 star service throughout our stay. I had several specific requests in regards to hotel views, and expectations on arrival. All were met... Read more
Trusted Reviews of Travel Agencies & Tour Operators
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