We felt our travel company was exceptionally responsive during the planning stages, responded to questions promptly, and made every effort to accommodate our requests. The trip itself encompassed everything we asked for, and more, and went like clockwork. All of the guides and drivers were on time or early, even... Read more
Dear Zicasso: My trip to Spain and Portugal was just superb made so by the excellent and caring guidance by my agent at this tour company. She figuratively took me by the hand and guided me all through a wonderful adventure in Spain.
This was a memory trip for me in that my wife and I did a similar... Read more
This trip surpassed our expectations. We have traveled pretty extensively in the US, Europe and South America. I am pretty much a do-it-yourselfer and do a LOT of research into everywhere we go. We like to stay in unique properties and do not enjoy being herded along with a big group into the usual tourist traps... Read more
We were celebrating our 30th wedding anniversary and we wanted a special vacation to remember the occasion. Our European tour operator did an excellent job of organizing every last detail of our trip to multiple cities in Europe. We had a wonderful and most memorable vacation with no major issues. Not only did the... Read more
We had a wonderful trip! Olaia, our Spain and Portugal travel agent, perfectly planned the trip for us. I told her where I wanted to go and she made it all possible in the time frame I gave her even suggesting other places we would be (and were) interested in. She catered our trip to our taste and provided the... Read more
We went to Portugal for our honeymoon and wanted to experience the beautiful beaches in the south as well as the city of Lisbon. Our time in the southern region was beautiful. The beaches and the weather were incredible. We liked it so much that we extended our stay. Luckily, our wonderful travel agent was able... Read more
Our travel agent specifically planned a wonderful vacation to Spain and Portugal for us. Based on our interests, he designed a perfect mix of activities - private tours of major attractions in each city on our day of arrival, a second private tour the next day of special neighborhoods or neighboring cities (... Read more
This was a five week trip which was organised brilliantly from start to finish. I would recommend this agency and this representative to any prospective traveller in Morocco, Portugal and Spain. Read more
Our agent went above and beyond planning our trip as well as assisting us with several personal issues while on the trip. We have never used a travel company to arrange a trip and were pleasantly surprised at how smoothly everything went and how well this agency understood what we wanted. We were particularly... Read more
After many email exchanges determining our preferences and interests, our travel agent prepared our itinerary and provided 5 star service throughout our stay. I had several specific requests in regards to hotel views, and expectations on arrival. All were met... Read more
We had 5 members in our travel party and everyone was absolutely thrilled with our travel company and the agent with whom we worked. The itinerary they prepared for us for Spain and Portugal was perfect and incorporated our interests and desires rather than trying to force-feed us with a canned itinerary. The... Read more
Working with this agent was fantastic! She helped me through all stages of the planning and assisted with special requests we had. She is passionate about her country and her clients and she went above and beyond to make our trip memorable. We will work with her on our next visit! Read more
I was completing a 3 year assignment in Ireland at the end of March and wanted to enjoy an extended (6 week) European vacation before returning to USA. Since I had used Zicasso before for trips to Peru/Paraguay and Italy with good experience, I contacted them for assistance. They recommended this travel agency for... Read more
The tour guides were very knowledgeable and engaging,The Hotels were very well located and very good. The agency contact was responsive to our concerns. Our contact from Zicasso was a pleasure to deal with and resolved our issues. Read more
I have worked with several travel companies through Zicasso and this travel company is one of the best! They were very professional and accommodating. They planned an awesome trip and proposed activities/excursions that I would have never discovered on my own. Everything was perfect! Read more
My husband and I returned from a 13 day vacation to Portugal and Spain. Our travel agency did a great job tailoring this trip for us. This was my first time working with a travel agency to plan a long vacation and I was thoroughly pleased. Our agent listened to all of my requests, preferences and budget and... Read more
Our travel company and our agent provided an itinerary for a long trip my husband and I took to Spain and Portugal in March and April 2016. Our agent was easy to talk to and provided guidance and travel suggestions on hotels and cities that we wanted to see over the course of 2 months. He helped us rebook a train... Read more
We have just returned from a marvelous trip visiting Lisbon, Seville and Cordoba. Thanks to our agent for crafting together a wonderful trip in such a short period of time. Our driver and guides were extremely knowledgeable and professional. Service was exceptional and every effort was made to accommodate our... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.