After many email exchanges determining our preferences and interests, our travel agent prepared our itinerary and provided 5 star service throughout our stay. I had several specific requests in regards to hotel views, and expectations on arrival. All were met... Read more
I was completing a 3 year assignment in Ireland at the end of March and wanted to enjoy an extended (6 week) European vacation before returning to USA. Since I had used Zicasso before for trips to Peru/Paraguay and Italy with good experience, I contacted them for assistance. They recommended this travel agency for... Read more
We felt our travel company was exceptionally responsive during the planning stages, responded to questions promptly, and made every effort to accommodate our requests. The trip itself encompassed everything we asked for, and more, and went like clockwork. All of the guides and drivers were on time or early, even... Read more
Dear Zicasso: My trip to Spain and Portugal was just superb made so by the excellent and caring guidance by my agent at this tour company. She figuratively took me by the hand and guided me all through a wonderful adventure in Spain.
This was a memory trip for me in that my wife and I did a similar... Read more
This trip surpassed our expectations. We have traveled pretty extensively in the US, Europe and South America. I am pretty much a do-it-yourselfer and do a LOT of research into everywhere we go. We like to stay in unique properties and do not enjoy being herded along with a big group into the usual tourist traps... Read more
We were celebrating our 30th wedding anniversary and we wanted a special vacation to remember the occasion. Our European tour operator did an excellent job of organizing every last detail of our trip to multiple cities in Europe. We had a wonderful and most memorable vacation with no major issues. Not only did the... Read more
We had a wonderful trip! Olaia, our Spain and Portugal travel agent, perfectly planned the trip for us. I told her where I wanted to go and she made it all possible in the time frame I gave her even suggesting other places we would be (and were) interested in. She catered our trip to our taste and provided the... Read more
Five stars with an extra asterisk star for going the extra mile!
As a background, I've taken the family (my wife and 3 girls) on many family vacations over the years and frequently use agencies to take some of the stress off of me for driving and transfers and tour guide selection. Although it can be a bit... Read more
Planning for a 5-week trip that covered most of Spain and some of Portugal was very daunting. What I feared the most was to finish the trip and find myself regretting that I did not see something that I would later find as important and meaningful. This fear was not to be founded. Our agent was extraordinary in... Read more
We had an amazing vacation in Portugal thanks to our agents. I contacted the company in August through Zicasso and after a few emails about us (family of 4 with active 6 and 12 year old boys who love history and nature) she planned an amazing trip. Our entire vacation was perfect and hassle free. I can't stress... Read more
Our 12-day trip to Portugal was lovely. It is a beautiful, welcoming and interesting country. The best part was our agent from this travel company. We were so very fortunate to find her through Zicasso. All the glowing reviews were right. She tuned into the kind of trip we wanted and tailored each hotel and... Read more
This travel company was phenomenal. We were thrilled with our trip. They listened, they cared and they made it happen. The guides were great, the itinerary was creative and the hotel selection was perfect! Read more
This was the best experience I've ever had using a travel agency. Our agent did a fabulous job including everything we asked for and more. The accommodations were outstanding, the tours were excellent and the tour guides were A-one. Would highly recommend this tour and the parent company to everyone I know. ... Read more
We had a wonderful trip to Portugal. Our agent was extremely responsive and designed an itinerary based on our interests and desires. We were able to experience many different sides of Portugal and we loved them all. The company is located in Madrid but they have many sources in Portugal and they put together a... Read more
Our travel company carefully and thoroughly planned our trip with attention to trip details and the needs of the clients. The hotels, transportation arrangements, and activity pacing was perfect for us.
Everyone involved from the travel company owner to all the local guides and drivers were very friendly... Read more
We spent a brief, but very memorable, 8 days exploring Portugal: Oporto, Duoro Valley, Lisbon, Sintra with a few stops in Coimbra, Batalha and Obidos. Our travel team were awesome. They were extremely friendly & truly appeared as if they loved their jobs and were excited to show their country to us. (and in... Read more
We had an amazing visit to Portugal - our experience was made even better because of our travel agent, and her agency. From the initial email conversations to determine our itinerary, outings to consider, and hotels to stay, we felt that she was able to understand our interests and traveling style. Although we were... Read more
Wow. This agent is outstanding. From the initial contact several months before my trip - she was always accessible, knowledgeable and very kind. This was my first time to Portugal and because of the spectacular experience I will absolutely be going back!!! Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.