We felt our travel company was exceptionally responsive during the planning stages, responded to questions promptly, and made every effort to accommodate our requests. The trip itself encompassed everything we asked for, and more, and went like clockwork. All of the guides and drivers were on time or early, even... Read more
Dear Zicasso: My trip to Spain and Portugal was just superb made so by the excellent and caring guidance by my agent at this tour company. She figuratively took me by the hand and guided me all through a wonderful adventure in Spain.
This was a memory trip for me in that my wife and I did a similar... Read more
This trip surpassed our expectations. We have traveled pretty extensively in the US, Europe and South America. I am pretty much a do-it-yourselfer and do a LOT of research into everywhere we go. We like to stay in unique properties and do not enjoy being herded along with a big group into the usual tourist traps... Read more
We were celebrating our 30th wedding anniversary and we wanted a special vacation to remember the occasion. Our European tour operator did an excellent job of organizing every last detail of our trip to multiple cities in Europe. We had a wonderful and most memorable vacation with no major issues. Not only did the... Read more
We had a wonderful trip! Olaia, our Spain and Portugal travel agent, perfectly planned the trip for us. I told her where I wanted to go and she made it all possible in the time frame I gave her even suggesting other places we would be (and were) interested in. She catered our trip to our taste and provided the... Read more
Our travel agency was responsive to our needs and budget, and arranged our honeymoon so that we got the most out of each location we visited. We worked with our agent who seemed genuinely invested in whether we were having a good time, and even sent us a little gift at our last stop! She was also easily accessible... Read more
Our agent and his wife spent many hours planning our detailed itinerary thru Northern Spain. it was perfect! They truly care about their clients to the last detailed. it was definitely a 5 star performance. Thank you! Read more
Our travel agent did a great job planning our trip! Everything was wonderful: the hotels, the guides, drivers and sights. We loved Andalusia. The people are friendly, the sights fantastic to see and the beauty outstanding. We are experienced travelers with high standards. I am very happy to say that this travel... Read more
This European travel company is simply the best. I wouldn't book a trip to Spain with any other agency. Hotels, tour guides, private car transfers, cultural exchanges and experiences...everything top notch.
Everything planned and executed to perfection. All guides and drivers were on time, knowledgeable and... Read more
Our experience was wonderful, from the online planning back and forth as we discussed possible routes to the trip itself with prompt and knowledgeable guides at every point and well-thought-out ideas for the days when we traveled on our own, Our contact was very responsive: as situations changed along the way, she... Read more
I have rarely written such rave reviews but this agency is a splendid tour company! Our every guided tour and transportation were flawless. And the CEO has the highest standards I have experienced. He also spoke very highly of Zicasso at our meeting in Madrid. We were made to feel like Royalty the entire 2+ weeks... Read more
The trip organization by this Spain travel agency was excellent. All the hotels were in the city center with an easy walk to the heart of the city. The train reservations and tickets were all done before I left. Read more
Our agent from this European travel company did a great job helping us craft an AMAZING trip to Spain and Portugal. She was very patient with all of our changes, helped us stick to our budget and emailed prompt responses to our many, many questions. An area for improvement would be improving her ability to... Read more
This European travel company was amazing!!!!! From the very beginning - they were extremely organized. They asked all about what WE wanted and fulfilled every need and request. I spoke with several of their people over the past few months and was really impressed with the knowledge of their staff. They were... Read more
Our trip was absolutely amazing. Our European travel agency completely catered our trip to our wants and needs. In addition, they were able to plan for experiences and accommodations that my husband and I never would have found on our own. Our travel agent was incredibly organized, kind, and helpful both before and... Read more
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