We felt our travel company was exceptionally responsive during the planning stages, responded to questions promptly, and made every effort to accommodate our requests. The trip itself encompassed everything we asked for, and more, and went like clockwork. All of the guides and drivers were on time or early, even... Read more
Dear Zicasso: My trip to Spain and Portugal was just superb made so by the excellent and caring guidance by my agent at this tour company. She figuratively took me by the hand and guided me all through a wonderful adventure in Spain.
This was a memory trip for me in that my wife and I did a similar... Read more
This trip surpassed our expectations. We have traveled pretty extensively in the US, Europe and South America. I am pretty much a do-it-yourselfer and do a LOT of research into everywhere we go. We like to stay in unique properties and do not enjoy being herded along with a big group into the usual tourist traps... Read more
We were celebrating our 30th wedding anniversary and we wanted a special vacation to remember the occasion. Our European tour operator did an excellent job of organizing every last detail of our trip to multiple cities in Europe. We had a wonderful and most memorable vacation with no major issues. Not only did the... Read more
We had a wonderful trip! Olaia, our Spain and Portugal travel agent, perfectly planned the trip for us. I told her where I wanted to go and she made it all possible in the time frame I gave her even suggesting other places we would be (and were) interested in. She catered our trip to our taste and provided the... Read more
The representative of this travel company, with whom I worked, was very helpful throughout the process--from planning to execution. She responded to all my emails quickly, appropriately, and helpfully. She provided a warm, personal welcome at the Lisbon airport upon my arrival, provided all the information on the... Read more
Our Portugal travel agency was truly phenomenal. Our representative took care of every detail and provided wonderful customer service both before the trip and during. She and her co-owner even drove to the Porto airport (from Lisbon) to pick us up. When our flight back to the States was canceled due to weather,... Read more
Fabulous!!! Our agent at this Portugal travel agency was wonderful. Professional and understanding. She understood what we wanted and she provided it. I would use her again and recommend her to anyone. We truly had a great for three days. The guide for our segway and electric car was delightful and charming. Read more
Our trip to southern Spain and Lisbon Portugal was fabulous! We enjoyed the perfect blend of multiple and varied cities, coupled with down time to explore the cities on our own. Our travel company, specifically our agent, did an excellent job. They asked all of the right questions upfront so that the resulting... Read more
Working with our travel agent and her team was a fantastic experience! We visited Portugal on our honeymoon and couldn't have had a better trip. Every detail of our stay was planned and we felt like we were treated like royalty! Everyone we came in contact with was so friendly and went above and beyond to make us... Read more
The owner of this Portugal travel company was very attentive from our initial contact with her. We planned our trip via Skype, she had an initial proposal, we offered our suggestions and she listened and designed a trip for us that exactly met our needs. With one exception, our accommodations were excellent and... Read more
We enjoyed our time in Spain and Portugal very much. The job our travel agency did in creating our trip scenario after numerous consultations between us, was exceptional. From the hotels, the hotel meals, the drivers, and guides, to everyone associated with the company, it was a tremendous experience. I want to... Read more
My husband and I have just completed a 17 day trip to Spain and Portugal. I can highly reccommend this travel agency. Our travel arrangements worked smoothly and the choice of destinations which our agent and her company recommended suited us perfectly. Our agent took a personal interest and we appreciated the way... Read more
We went to Portugal on vacation during the first few weeks in September. Our agent did an exceptional job of creating a personalized agenda for my husband and myself, taking into account what we enjoyed doing as well as what we wanted to avoid. Not an easy task as my husband wanted to take a gastronomical tour... Read more
Going through this travel company and our agent, specifically, made our decisions on what to see and do so much easier than anticipated. His knowledge and advice were very helpful while planning our trip. His assistance and patience during the planning stage was greatly appreciated. His assistance during our... Read more
Right from the start, our agent was extremely responsive, and available to discuss our trip over email and phone. Even though our agent is primarily located in Madrid, he made time whenever I wanted to speak over the phone, and answered all emails/questions within a day. He really created a trip itinerary based on... Read more
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