Excellent !! One of THE best places I have been to in all my travel till date.
This travel company is highly recommended for all your travel across the Kiwi Land, We had an amazing time there. We traveled across NZ for about 20 days covering both North & South Islands, couldn't get enough and wish I... Read more
Our travel agent was very helpful but I put a lot of trust in her because I knew nothing about Australia. She sent us to a few places I would not recommend so I'm not sure if they get a higher commission by sending people to these places or if she has never been there herself. Read more
Our travel agent did an exceptional job in setting up our dream vacation. We wanted to attend the Australian Open as well as see some of New Zealand and Australia in a short period of time (15 days). Our agent created a special package of tours, stops and events to maximize our time in the country and make it... Read more
We booked a trip to Australia and New Zealand for the first three weeks on January 2017 using this travel agency to coordinate our trip. I spoke with our agent who assured me and made recommendations based on my specific places to visit. She also made suggestions on places that she felt were "must see" venues!. We... Read more
Our agent was exceptional to work with from start to finish. She made the planning process fun, quick, and painless. The trip we booked exceeded our expectations and left us never wanting to return home. We will certainly be reaching out to this company when we plan our next trip to NZ. Read more
I thought our travel agency did an excellent job. They gave me the trip I asked for. Unfortunately the weather was really cold and rainy and a couple of our excursions were cancelled or amended. Otherwise I think it would have been a great trip. I did learn a few things from the trip. I will not get a trip where I... Read more
Our travel agency arranged a self-drive 3 week trip for me and my wife in New Zealand. We started in Auckland and ended our journey in Queenstown, traveling the length of New Zealand from the north island to the south island. We requested bed and breakfasts for our accommodations and our travel agency selected... Read more
The agent's planning and suggestions were spot on and the total itinerary came in right on budget.
We had a great time. The pace felt just right between free time (to explore on our own) and planned activities. All of the guides/tours we had were fantastic … nice people who seem to really like their... Read more
We travel extensively, but this is the first time we have used a travel agent. Best decision we ever made. Our agent did an excellent job. Every aspect from airport pickups, to tours, to flights were planned and executed flawlessly. As a family of 5, our agent recommended accommodations that worked great for us--... Read more
My wife and I had a most enjoyable vacation in New Zealand. Our agent planned a wonderful itinerary for us. She was very responsive to our needs. All of the vendors she employed were extremely professional, easy to be with and very punctual. I have no reservations about recommending this travel company. Read more
I was surprised at how smoothly everything went for us. (Besides Fiji) All of the pickups were on time and we got to our activities promptly. Everything that was picked out for us activity wise exceeded our expectations. Even the shuttle transfer people were all so nice. We loved everything and would use Zicasso... Read more
Our travel agent was a true pleasure to work with. She was responsive and professional with all our requests. She gave us great ideas about where to stay and travel that we wouldn't have otherwise thought of. All the hotels and activities she recommended were fantastic. I'd definitely work with her again! Read more
My husband and I just returned from a three-week honeymoon in Australia and New Zealand. We planned the first week ourselves and had this travel agency take over for the two weeks we spent in New Zealand's South Island. They were very honest about what we would be able to expect with our budget and did a wonderful... Read more
Our trip was a fabulous adventure! We loved every city we visited and every activity in which we participated. Working with this travel agent was great - exceeded all my expectations. Communication (phone, email, text) was easy and frequent.
Right from the first email, I feel that my agent wanted to help me... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.