very professional travel agency! Our agent and his staff did an excellent job of proposing, organizing and providing an outstanding travel experience. Despite the fact that we visited 13 different locations in a month's time, everything went precisely right. The selection of hotels, transfer services, guides,... Read more
They were very good. They listened well to what we were looking for and created a fabulous trip for us. All of our documents were waiting for us at the first hotel and all of the arrangements were seamless. It was a pleasure to work with them. Read more
Our trip was fabulous and our travel agent did a first class job for us both before the trip in setting it up and help on some changes during the trip. Couldn't be happier, Thanks for a superb job Read more
Our trip planning involved a lot of customizing, and working around areas affected by a natural disaster as well. This travel agency made suggestions and helped us make arrangements that accommodated the goals of our trip. Read more
This trip was beyond amazing. We did and saw everything we had originally set out to see plus more! It was wonderful having everything taken care of for us. We never had to worry about rides to and from locations and everyone who helped us was very nice and helpful. We received a few good tips from drivers and tour... Read more
This was the best trip we have ever taken and we definitely have our travel company to thank. Our agent was phenomenal. Extremely professional and personable. She was very interested in getting to know us to ensure we had a trip packed with things that we love. She knocked it out of the park! We had a blast from... Read more
Our agent did a great job of creating an itinerary for New Zealand and Australia that balanced some set activities with our own independence. All arrangements were smooth and accessible. Great trip! Read more
The agent for this travel company did an absolutely marvelous job of helping us plan our trip to New Zealand and French Polynesia (Bora Bora for my wife's birthday). We started planning in October for our trip in March and our agent, who was very familiar with New Zealand helped us plan to get the most out of our... Read more
Pleasant conversations, took time to get to know us and our travel preferences. They did the best they could to navigate somewhat complicated differences in preferences between me and my wife; they were also pretty good at accommodating the specific travel needs of our toddler.
Our recent trip to New Zealand was just wonderful. We are so glad we used Zicasso. This was our first trip to New Zealand and we needed assistance plus we wanted to eliminate as much doubt about what we would do and where we would visit up front so we would maximize our travel time. The iternary designed for us... Read more
Our two-week trip to New Zealand (North and South islands) was simply amazing. The natural beauty of this country is beyond imagination but the attention to details for this trip by our travel company was instrumental in making this a memorable experience for us. We planned the itinerary with the owner over several... Read more
This travel specialist assisted us and she was amazing from the start. She listened well and formulated an itinerary that fit our interests and our budget. Our trip was 30 days long, entailed lots of lodging changes,car rentals, flights, car pick ups, a cruise and many tours. So ours was a long, complex trip - but... Read more
This travel agent was most responsive even while we were in NZ when we had questions about Air New Zealand check-in. She listened to what we said we wanted to do, and gave us good advice. All of the places we stayed were lovely and gave us the opportunity in many cases to interact with our hosts and the other... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.