Custom New Zealand Tours Reviews

4.83049
4.83 out of 5 stars
4.83 stars based on 820 reviews

Real customer reviews for Zicasso’s New Zealand tours referral service.

We match travelers with top travel agents and tour companies.

Travel Review: Australia & New Zealand Vacation, Sydney, Great Barrier Reef, Uluru

5

by traveler 

JOHN B.

This is by far our best experience with a travel agent!  Our agent and her team set the standard for attention to detail and personal service!  Right from the beginning when we expressed our interest in a trip to Australia and New Zealand, our agent could have not been more helpful.  She promptly contacted us and... Read more

Review: Tour of New Zealand & Australia, Queenstown, Melbourne, Sydney, Franz Josef Glacier, Uluru, Hobbiton, Great Barrier Reef

5

by traveler 

Jeff B.

We had a wonderful trip to Australia and New Zealand!  Our agent did an excellent job in planning our trip and following up on details.  During our trip, she contacted us about a flight delay.  Hotel accommodations were great, we liked all of our hotels.  Having our agent arrange everything made our trip so... Read more

Travel Review: Anniversary Trip to New Zealand, Wharariki Beach, Doubtful Sound, Abel Tasman Kayaking, Fiordland Overnight Cruise

5

by traveler 

Nan I.

This travel agent put together an itinerary for us with our input that worked perfectly. We asked for a trip to New Zealand that included National Parks, nature, and hiking. We got exactly what we asked for. We had great sampling on different parts of the country and many of the parks. She included several private... Read more

Travel Review: Tour of New Zealand & Australia, Sydney, Melbourne, Queenstown, Great Barrier Reef

5

by traveler 

Marilyn O.

This travel agent was a gem!  Because they are based in the US it was easy to set up phone calls.  She asked good questions, really listened to what my husband and I were looking to do and see and set us up with an amazing itinerary.  Her choice of hotels for us were outstanding - no chains, just unique boutique-... Read more

Travel Review: Tour of New Zealand & Australia, Sydney, Tasmania, Great Barrier Reef, Culture, Nature, Hiking

5

by traveler 

Alette V.

This travel agent recommended and organized our fantastic, personalized 3-week vacation to Australia and New Zealand, and that combined nature, culture and adventure! Excellent quality, and timely service - all we had to do is relax, enjoy, and generate fond memories for a lifetime - thank you! Read more

Trip Review: Australia & New Zealand Vacation, Sydney, Cairns, Manly Beach, Uluru

5

by traveler 

Jeffrey G.

Knowledgeable, friendly, and efficient

Everything worked out better than planned, with one exception - Cyclone Debbie. But our travel agency was able to reroute us and set us up with a great alternative to our original plan, and they did it in just a couple of hours. Read more

Travel Review: New Zealand Vacation, Tongariro Alpine Crossing, Routeburn Track, Milford Sound, Hobbiton

5

by traveler 

John I.

The trip was amazing. New Zealand is one of the most beautiful countries I have visited. This travel agent helped plan our trip and she was great. The trip went like clock work. We had no issues we any of our bookings. She helped us plan a great itinerary with input from us. I would use her again.  Read more

Travel Review: Luxury New Zealand Tour, Culture & Museums, Nature Hikes

5

by traveler 

Solomon F.

The service provided by this travel agent and his team far exceeded all of my wife's and my expectations. We first started considering our trip to New Zealand and contacted various travel consultants/providers to help us plan out our trip. My agent gave me the most confidence in that he understood what my wife and... Read more

Review: Family Trip to Australia & New Zealand, Sydney, Queenstown, Auckland, Great Barrier Reef Dive, Maori Culture

3

by traveler 

Wesley G.

This agency is average travel/tour company compared to operators we have used in the past.  They excel in booking flights and arranging transfers/transportation. They also excel in their small group tour operator selection.  On average, the accommodations were less than expected, plagued by poor housekeeping, aging... Read more

Travel Review: Tour of New Zealand & Australia, Sydney, Melbourne, Queenstown, Milford Sound, Fox Glacier, Dart River Jet Boating

5

by traveler 

Julie H.

This trip far exceeded our expectations.  I started researching online travel options after receiving some staggering quotes from some local travel agents.  Zicasso linked us up with this travel company and our agent put together a trip that was customized to our personal likes and did not include any of the big... Read more

Review: New Zealand & Australia Vacation, Queenstown, Sydney Harbour Yachting, Daintree Rainforest, Abel Tasman Kayaking

5

by traveler 

Jake J.

The trip was absolutely a once-in-a-lifetime experience.  For a six week vacation across three countries, our agent did an amazing job, particularly since we started planning with her only eight weeks before departure.  She is an absolute expert on Australia, New Zealand and the Cook Islands.  Her recommendation to... Read more

Travel Review: Luxury Vacation in New Zealand, Abel Tasman Kayaking, Tongoriro Pass Hiking, Glacier Helicopter Tour

4

by traveler 

diane b.

We loved New Zealand and had the right mix of activities- hiking, wineries, kayaking, sightseeing.  All of our tour guides were excellent, and with the exception of one reconfirming of a tour, everything went smoothly.  All of our accommodations were great. We did have to fine tune the itinerary as a few of the... Read more

Travel Review: Luxury Trip to New Zealand & Australia

5

by traveler 

Tim B.

Most organized and creative vacation we have ever taken. Our agent and her team really understood our trip objectives and delivered in every respect. We also appreciated that our agent was always willing to share her point of view on alternative experiences and locations to visit. Extremely knowledgable team that... Read more

Travel Review: Luxury Solo Trip to New Zealand & Australia, Phillips Island, Sydney, Melbourne, Uluru, Great Barrier Reef

5

by traveler 

Barbara S.

My trip was fantastic and it was all due to my travel agent. She was fabulous from start to finish.  For me, this was a once in a lifetime trip and it exceeded all my expectations! Read more

Review: Tour of New Zealand & Australia, Milford Sound, Franz Josef Glacier, Great Barrier Reef Snorkeling, Vineyard Tours

5

by traveler 

Anita B.

very professional travel agency!  Our agent and his staff did an excellent job of proposing, organizing and providing an outstanding travel experience.   Despite the fact that we visited 13 different locations in a month's time, everything went precisely right.  The selection of hotels, transfer services, guides,... Read more

Review: New Zealand Vacation, Abel Tasman Kayaking & Hiking, Doubtful & Milford Sound Tours, Whale Watching

5

by traveler 

Kay K.

They were very good.  They listened well to what we were looking for and created a fabulous trip for us.  All of our documents were waiting for us at the first hotel and all of the arrangements were seamless. It was a pleasure to work with them. Read more

Review: South Pacific Tour, New Zealand & Australia, Sydney, Queensland, Auckland, Dunedin, Milford Sound

5

by traveler 

tom m.

Our trip was fabulous and our travel agent did a first class job for us both before the trip in setting it up and help on some changes during the trip.  Couldn't be happier, Thanks for a superb job Read more

Travel Review: South Pacific Vacation, New Zealand, Australia, The Cook Islands

5

by traveler 

B H.

Our trip planning involved a lot of customizing, and working around areas affected by a natural disaster as well. This travel agency made suggestions and helped us make arrangements that accommodated the goals of our trip. Read more

Travel Review: Australia & New Zealand Vacation, Sydney, Hobbiton, Great Barrier Reef Snorkeling, Dart River Jet Boating

5

by traveler 

Courtney G.

This trip was beyond amazing. We did and saw everything we had originally set out to see plus more! It was wonderful having everything taken care of for us. We never had to worry about rides to and from locations and everyone who helped us was very nice and helpful. We received a few good tips from drivers and tour... Read more

Review: South Pacific Honeymoon, New Zealand & Tahiti, Rotorua Whitewater Rafting & Biking, Franz Josef Heli-Hike, Milford Sound

5

by traveler 

Katherine S.

This was the best trip we have ever taken and we definitely have our travel company to thank. Our agent was phenomenal. Extremely professional and personable. She was very interested in getting to know us to ensure we had a trip packed with things that we love. She knocked it out of the park! We had a blast from... Read more

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