Our travel agency was absolutely marvelous throughout the entire process of planning and arranging our trip which was essentially perfect. In planning, they gave great advice that kept us from being overly ambitious while seeing a huge number of places and sites with an excellent variety that exactly matched what... Read more
This was our 3rd trip utilizing the services of Zicasso.
Our Southeast Asia tour company did a superb job of determining our interest and matching our 45 day itinerary to our specific wants. The communication between the travel company and ourselves during the planning of the trip was very clear and well... Read more
Our trip to Bali and Yogyakarta was absolutely great. We had excellent drivers in both places and Weni at this Bali travel agency was the best. Please recommend her company to anyone asking for advice. We would use Weni's services again without any hesitation. The hotels she suggested were exactly what we were... Read more
The trip was as I had wanted it to be since I had researched the places I wished to visit and the travel company put it all together in an appropriate itinerary. Our trip was more inclined towards Ven. Ledi Sayadaw's tradition and history and included time for meditation. If one is a student of Sayagi S N Goenka... Read more
The trip was great. The only mis step was the trip to the beach. It was way too far and very dissappointing when we got there. Hotel was run down and all but closed. If we had known that ahead of time we would not have gone.
Hang was great to work with. She made a lot of revisions for us. Everything was... Read more
The trip was really great. My volunteer portion I think was a good fit, and I think it was quite successful in meeting the goals that I had sketched out with my host. The location was luxurious, and I felt that I learned a lot about this country and what challenges it faces, and simply that every country has a... Read more
The trip was great. The agents from travel company were wonderful in planning what I asked .. they easily added and removed things as we were planning. They always answered my questions quickly and made me feel confident that the trip was being well planned. We spent 18 days in Myanmar, Laos and Cambodia and it... Read more
Excellent communication and very prompt responses to emails. Great itinerary ideas and very helpful on the changes I wanted to make. Brilliant guides and arrangements very slick all throughout the trip. Even phoned the guide and asked to speak to us to check we were happy. Read more
phenomenal trip! well planned. only 1 small glitch with a flight that was not confirmed by either our travel agency or the local company they had contracted in luang prabang. it was sorted out (with some minor inconvenience). guides and drivers all excellent. all hotels wonderful with the exception of the... Read more
We just returned from our Asia trip and we wanted to say thank you to our travel agent. From the start of planning our trip almost 9 months ago until the last minute changes, our agent was very responsive and quickly answered all of our questions. All guides were punctual with pickups and all was arranged as per... Read more
From the moment I fired off a tentative enquiry to the final day of the trip, Zicasso, through this travel company, has been really fantastic. They tailor-made our trip to Myanmar for us, to include everything we wanted, plus more to make the journey even more memorable. The guides they used were friendly,... Read more
This was one of the best trips we have ever taken. Trip itinerary by our travel agency was meticulously planned and flawlessly executed. All hotels we stayed at were top of the line and site seeing arrangements included variety of destinations in each of the countries we visited. All the guides were very... Read more
Working with this travel agent was a breeze. I had done some research on Vietnam, and she added some suggestions, and we came up with a great itinerary. I felt comfortable picking and choosing what was suggested and never felt any pressure from them. It felt like their goal was to please me and make my life easier... Read more
The experience, although challenging at times, was wonderful. We learned a lot, particularly from our guides. Our travel agency was great and, except for a slight hiccup when we first landed in Bangkok (there was no one to meet us), the logistics of the trip were seamless and we were able to see and do what we... Read more
Guides were very competent in their local areas. But only two of our four guides were qualified as bike guides. All arrangements worked smoothly even though we didn't know of some events in advance, such as a person to meet us for transfer in Bangkok airport or Cambodia circus or NY eve party but this was perhaps... Read more
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