From the moment we spoke to our agent, we knew that our trip was in the hands of a professional who knew and loved the people and the countries that we would be visiting in Africa. Our agent, on behalf of this travel company, planned an itinerary with our needs and travel desires in mind, and as our interests... Read more
We had such an amazing time exploring Cape Town and on safari in the Timbavati and Sabi Sands Reserves in September. This was hands down the best trip either of us have been on! From start to finish, everything was so well planned and executed, that we never felt any of that normal vacation stress. Even when there... Read more
I don't have enough great things to say about this Africa safari tour operator! I used them to plan our dream honeymoon to South Africa and couldn't have done it without them. I actually had gone with another travel agency recommended by Zicasso due to the higher number of reviews, but after I had a negative... Read more
Our trip with this Africa safari travel planner in conjunction with their tour operator was fantastic. They arranged exactly what we were looking for and reasonably priced for two people. We just returned 2 days ago and are still basking in the wonder of it all! They arranged most of our stay at tented sites... Read more
Nothing but great things to say about our experience with this Africa safari travel planner!! The day after we entered our Zicasso request online, we were contacted by our agent. We clicked immediately. She got right away what we wanted to achieve during our trip and began helping us to develop a workable plan. If... Read more
Making a Safari in Africa was on the top of my bucket list and I wanted to do it “in style”. We also wanted a company who was located in Africa and who had established a good infrastructure. We hoped to avoid delays between inter-camps on the small planes.
We have been looking at trips to Africa for the last two years, talking and meeting with many travel agents who "specialize" in this destination. We always came away more confused and disappointed with the information we received , as no one seemed to care what we wanted , it was always what they thought we should... Read more
Our safari travel company responded quickly to my Zicasso request for an agency to help me plan a trip to Kenya and Tanzania for 3 families of friends – 13 of us in all. We returned from our 14 day trip in July and “Oh Wow” was the quote of the trip. It just fit everything from how beautiful the scenery was to... Read more
My husband and I have been on private tours before. Our Africa Safari travel agent was by far the best experience we have had. The hotels were as we liked them, small luxury boutique hotels with character. The hotels' staff were particularly responsive. The guides congenial and informative. In fact, knowing... Read more
Every detail of our trip was well thought out and executed. Our agent at this Africa safari travel company planned a month long trip for our family (kids ages 11 and 13). We started in Zimbabwe on safari and ended up going down the Garden Route from Cape Town. We had the right number of nights for each location... Read more
This was my 3rd trip to Africa and my first with this safari tour operator and I must say they were excellent. They paid great attention to detail and are incredibly knowledgeable about each country and the camps. Our trip was fantastic and they even had some surprises for us along the way. Overall we had a trip of... Read more
I have been dreaming of going to Africa for over ten years and this year that dream finally came true. Our travel company was wonderful - particularly our agent who helped us every step of the way. I gave her some vague ideas and she came up with a wonderful itinerary and recommendations on where to stay. We... Read more
Our trip to Southern Africa (South Africa, Zambia and Botswana) was the trip of a lifetime. After trying to research our trip by myself, I read about Zicasso and contacted them to help with choosing a travel company. It couldn’t have been better. We were given the names of two travel companies and contacted both.... Read more
This was the best vacation I've had so far in my lifetime (I'm 30). The overall package was expensive relative to what I'm used to spending on vacations, but it was worth it. Everything was very well organized, and if we were ever unclear on something from our trip itinerary, our questions were either answered... Read more
The trip was definitely the "trip of a lifetime" for us and we both have enjoyed more international travel than most. Our representative at this Africa safari travel company was amazing in her listening skills and how quickly she gleaned our tastes, trip goals, likes and dislikes. We spent 2 weeks in Africa and... Read more
Normally we plan our vacations and travel ourselves, but with a trip like this, we definitely knew it would be easier to work with an agent. Especially trying to plan the timing on domestic flights and transfers, and to help us narrow down the hotels and lodges. It's so easy to get overwhelmed by Trip Advisor... Read more
We were pleased with this Africa Safari travel company and would recommend them to others. We stayed at nice places that were varied enough to be interesting. We knew they were only a phone call away. It was good to know the meet and greet people would be there when we got off the plane. They were reliable. My... Read more
This is the letter that we wrote to our Africa safari travel agent upon our return.
On behalf of Jocelyn and I, we send our heartfelt thanks for your exquisite planning of this journey of a lifetime. Each step along the way we praised your choices — from the seamless moving from place to place, to the... Read more
The following is what we wrote to the travel agency directly:
I am writing this in lieu of the survey and hope that we cover the questions. First of all, THANK YOU!!! Our agent was wonderful and accomodating in reference to the scheduling and the itinerary. She was charming and friendly and was quick to... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.