This was my 3rd trip to Africa and my first with this safari tour operator and I must say they were excellent. They paid great attention to detail and are incredibly knowledgeable about each country and the camps. Our trip was fantastic and they even had some surprises for us along the way. Overall we had a trip of... Read more
I have been dreaming of going to Africa for over ten years and this year that dream finally came true. Our travel company was wonderful - particularly our agent who helped us every step of the way. I gave her some vague ideas and she came up with a wonderful itinerary and recommendations on where to stay. We... Read more
Our trip to Southern Africa (South Africa, Zambia and Botswana) was the trip of a lifetime. After trying to research our trip by myself, I read about Zicasso and contacted them to help with choosing a travel company. It couldn’t have been better. We were given the names of two travel companies and contacted both.... Read more
This was the best vacation I've had so far in my lifetime (I'm 30). The overall package was expensive relative to what I'm used to spending on vacations, but it was worth it. Everything was very well organized, and if we were ever unclear on something from our trip itinerary, our questions were either answered... Read more
The trip was definitely the "trip of a lifetime" for us and we both have enjoyed more international travel than most. Our representative at this Africa safari travel company was amazing in her listening skills and how quickly she gleaned our tastes, trip goals, likes and dislikes. We spent 2 weeks in Africa and... Read more
Normally we plan our vacations and travel ourselves, but with a trip like this, we definitely knew it would be easier to work with an agent. Especially trying to plan the timing on domestic flights and transfers, and to help us narrow down the hotels and lodges. It's so easy to get overwhelmed by Trip Advisor... Read more
We were pleased with this Africa Safari travel company and would recommend them to others. We stayed at nice places that were varied enough to be interesting. We knew they were only a phone call away. It was good to know the meet and greet people would be there when we got off the plane. They were reliable. My... Read more
This is the letter that we wrote to our Africa safari travel agent upon our return.
On behalf of Jocelyn and I, we send our heartfelt thanks for your exquisite planning of this journey of a lifetime. Each step along the way we praised your choices — from the seamless moving from place to place, to the... Read more
The following is what we wrote to the travel agency directly:
I am writing this in lieu of the survey and hope that we cover the questions. First of all, THANK YOU!!! Our agent was wonderful and accomodating in reference to the scheduling and the itinerary. She was charming and friendly and was quick to... Read more
Once in a lifetime experience. Can't even describe what it's like to go on Safari and come so close to all kinds of Wild Animals. Going on Safari should be on everyone's bucket list. Stephanie at this South Africa safari travel agency was terrific at helping us plan the perfect trip. We chose to combine a safari... Read more
The overall trip was beyond fantastic! I am not sure I will ever go on another vacation that was as amazing as this one. This Africa safari travel company was perfect. We did not have a lot of time to plan this trip, so we needed some help. They were organized and nailed exactly what we were looking for....one week... Read more
This trip was one that I had dreamt about doing for a very long time, and with the incredible assistance of our agents at this Africa safari travel company this truly was a trip of a lifetime. Remarkable in every way. As someone who has travelled a lot, I am always concerned about making connections, having the... Read more
This vacation was everything I had hoped it would be. The travel agency was great to work with and planned a trip that was everything I requested and more. Before I even left the arrival of a detailed peronal itinerary in my own portfolio was very impresseive. And once on vacation, the daily tour companies booked... Read more
When I began my search for where to go for our winter break, I happened upon the Zicasso website. To be honest, I was not even thinking of Africa much less South Africa. Once I started clicking around the website, I thought why not. Let me fill out the form and see who contacts me. Within an hour (if that) I heard... Read more
What a trip! Jenny did a great job planning everything for us, and her recommendations for upgrades and options were all spot on. We had some time constraints, and Jenny worked beautifully to maximize our experiences, and help us stay within our budget. We had a beautiful safari experience in Kenya, and really... Read more
Words can not express my gratitude and heartfelt thanks to the wonderful employees at this Africa safari travel company, namely my agent. My family and I are forever indebted to her and the company for helping create the most magical trip for our family of 5 to Africa! From the minute we started planning,our... Read more
This was our first time using Zicasso and this Africa travel company and my wife and I couldn't be happier. Our travel company helped us plan our 13-night dream vacation to Southern Africa from start to finish.
Before getting into the travel company, a little detail on our trip... We are from the US and... Read more
Our travel agency by far exceeded my expectations. For a long (three week) involved travel plan in Spain and South Africa with many moving parts, six hotels, umpteen flights and transfers, everything went off to perfection, not a single hitch. In my book that was astounding. All accommodations and transfers were... Read more
This Africa Safari tour operator IS EXTRAORDINARY!!! They provided us with a trouble free "vacation of a lifetime". They were unbelievably responsive, flexible, and professional. We described what we wanted and although it was a complicated 5 country trip, everything went off without a hitch. We ended up with 10... Read more
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