When I began my search for where to go for our winter break, I happened upon the Zicasso website. To be honest, I was not even thinking of Africa much less South Africa. Once I started clicking around the website, I thought why not. Let me fill out the form and see who contacts me. Within an hour (if that) I heard... Read more
What a trip! Jenny did a great job planning everything for us, and her recommendations for upgrades and options were all spot on. We had some time constraints, and Jenny worked beautifully to maximize our experiences, and help us stay within our budget. We had a beautiful safari experience in Kenya, and really... Read more
Words can not express my gratitude and heartfelt thanks to the wonderful employees at this Africa safari travel company, namely my agent. My family and I are forever indebted to her and the company for helping create the most magical trip for our family of 5 to Africa! From the minute we started planning,our... Read more
This was our first time using Zicasso and this Africa travel company and my wife and I couldn't be happier. Our travel company helped us plan our 13-night dream vacation to Southern Africa from start to finish.
Before getting into the travel company, a little detail on our trip... We are from the US and... Read more
Our travel agency by far exceeded my expectations. For a long (three week) involved travel plan in Spain and South Africa with many moving parts, six hotels, umpteen flights and transfers, everything went off to perfection, not a single hitch. In my book that was astounding. All accommodations and transfers were... Read more
This Africa Safari tour operator IS EXTRAORDINARY!!! They provided us with a trouble free "vacation of a lifetime". They were unbelievably responsive, flexible, and professional. We described what we wanted and although it was a complicated 5 country trip, everything went off without a hitch. We ended up with 10... Read more
We had known about Zicasso for a few years but wanted to save our first experience using the service for the most memorable occasion: our honeymoon! We submitted our request and was immediately put in contact with a wonderful South African safari travel specialist. Our travel specialist was very easy to work with... Read more
Firstly I want to thank Lauren for all of her hard work preparing our honeymoon itinerary. She did an absolutely amazing job - it was the best vacation of our lives (and we are frequent travellers). From the very beginning, Lauren was patient with us and catered to our every request. We changed our minds many times... Read more
For more than 50 years my wife and I have been inveterate, but usually independent, travelers. With little time to study and prepare for a once in a lifetime trip to South Africa from the USA, we turned to a comprehensive agency, to which we had been referred by Zicasso. They made all of the plans for us, aside... Read more
Excellent excellent and excellent are three words that describe this agency. Our planning process was very very smooth as the agent had excellent knowledge of the region. Our travel agent was always available in the process. Upon arrival we were greeted by well read guides and experienced drivers. They were... Read more
From beginning of planning phases to the end of our safari vacation, our travel agent and the Africa tour company thoughtfully helped us plan and put in place our amazing safari vacation. I can't sing enough praises. Since she has children, our travel agent was helpful to me in deciding which country to go to... Read more
Overall, the trip that was custom planned our travel agent was nothing short of fantastic! As this was my first Zicasso experience (and a big gamble as it was our honeymoon) I was a bit skeptical, however after receiving the extremely detailed email from our agent, and a long "getting to know you" call, I knew we... Read more
Can not say enough about what a magical trip that our travel agent and her team did for me. If you are looking for customer service, this is your company. I love the detail of speaking with me on the phone to see what really I was looking for on my dream trip to East Africa. The itinerary and each place was... Read more
The trip was really better than we could have ever imagined. We planned a trip at the very last minute (about five weeks before departure) and our travel agent and her team put together an amazing itinerary within a day or two that completely met our particular needs and desires. She could not have been better, or... Read more
In one word - AWESOME! We are a party of 8 from NY - we started at the PUMBA Private Game Reserve, saw every animal under the sun and more, ate wonderful food, loved the accomodations, felt like we were taken care of in every way. Next stop was Capetown and the Mount Nelson Hotel - old world luxury and charm -... Read more
Our Africa tour company was very impressive. They HEARD what we asked for and were able to facilitate what we wanted with an incredibly tight timeline. We only booked one month in advance, yet they were able to arrange 4 total destinations with 9 flights and numerous transfers, all within or exceeding our... Read more
As first-time travelers to Africa, we were looking for an introductory type of experience in which my wife and I would have a broad range of activities and locales. That is exactly what our travel agent provided. At the outset of planning this trip, I discovered Zicasso quite by accident and immediately thought... Read more
We had an amazing experience traveling to Tanzania this past summer with the help of a tour operator that we chose through Zicasso. The three very distinct stages of our trip (safari, beach and Stone Town) all offered unique - sometimes contradictory - views into Tanzanian culture, land and wildlife. Short of... Read more
Trip of a lifetime! After filling out the form on Zicasso, we had two travel companies send us a bid and we went with a South Africa tour operator. This travel company did a terrific job. As time was tight, (we booked about 5 -6 weeks before leaving) I did not have a chance for much back and forth with our travel... Read more
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