This was our 3rd trip utilizing the services of Zicasso.
Our Southeast Asia tour company did a superb job of determining our interest and matching our 45 day itinerary to our specific wants. The communication between the travel company and ourselves during the planning of the trip was very clear and well... Read more
We used a travel company that specializes in Southeast Asia tours and had a wonderful experience. Our travel agent was fantastic in tailoring the trip to our specific needs and goals. The folks at our tour company were also tremendous once we were in Vietnam, Cambodia, and Laos; We never had to worry about anything... Read more
The organization of this entire trip was near perfection and the service first class. Our travel specialist created an itinerary that didn't even require a lot of tweaking from my original description of what we were looking for. We went through only three iterations and these were mostly minor changes. Everything... Read more
Just so readers can gauge the relevance of my comments, I have been an avid traveler for over 30 years visiting more than 45+ countries and numerous cities/villages. I usually plan my own trips with lots of research and friends/friends-of-friends recommendations, etc. I have done backpacking trips, guided tours,... Read more
The Thailand travel agency was really excellent. Suzie - who handled our trip - worked very hard to find a good itinerary. Our hotels were great, the many internal flights worked out perfectly, and our guides for the most part were totally great. There were no glitches! When I think back and read our review of... Read more
The trip was really great. My volunteer portion I think was a good fit, and I think it was quite successful in meeting the goals that I had sketched out with my host. The location was luxurious, and I felt that I learned a lot about this country and what challenges it faces, and simply that every country has a... Read more
Overall, an amazing trip organized by a wonderful agent. All details were managed with precisian and with my concerns as priority. Typhoon Kalmaegi caused for my overnight Ha Long Bay cruise to be cancelled which was disappointing. However, my agent kept me updated on this potential and adjusted seamlessly. ... Read more
Fantastic well planned tour! Although we did not specify 5-star accommodation, we had extremely nice (luxurious at many locations) hotels. The guides were knowledgable, prompt and pleasant. Overall, we were extremely happy with the travel company.
Our trip was well prepared and well executed. Our travel agent was very active in his responses and communication with me along the way during the planning process, taking my feedback and requests into account. The trip was certainly an enjoyable experience, partially due to the region but also due to the seamless... Read more
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