We went to Hanoi, Ho chi minh city in Vietnam, Siem Reap in Cambodia and Luang Prabang in Laos.
We had a great vacation. It was really easy working with our agent at this Southeast Asia travel company. She was very prompt in getting back to us with all our concerns and questions. We went back and forth with... Read more
This was our 3rd trip utilizing the services of Zicasso.
Our Southeast Asia tour company did a superb job of determining our interest and matching our 45 day itinerary to our specific wants. The communication between the travel company and ourselves during the planning of the trip was very clear and well... Read more
We used a travel company that specializes in Southeast Asia tours and had a wonderful experience. Our travel agent was fantastic in tailoring the trip to our specific needs and goals. The folks at our tour company were also tremendous once we were in Vietnam, Cambodia, and Laos; We never had to worry about anything... Read more
The organization of this entire trip was near perfection and the service first class. Our travel specialist created an itinerary that didn't even require a lot of tweaking from my original description of what we were looking for. We went through only three iterations and these were mostly minor changes. Everything... Read more
Just so readers can gauge the relevance of my comments, I have been an avid traveler for over 30 years visiting more than 45+ countries and numerous cities/villages. I usually plan my own trips with lots of research and friends/friends-of-friends recommendations, etc. I have done backpacking trips, guided tours,... Read more
The Thailand travel agency was really excellent. Suzie - who handled our trip - worked very hard to find a good itinerary. Our hotels were great, the many internal flights worked out perfectly, and our guides for the most part were totally great. There were no glitches! When I think back and read our review of... Read more
The trip was really great. My volunteer portion I think was a good fit, and I think it was quite successful in meeting the goals that I had sketched out with my host. The location was luxurious, and I felt that I learned a lot about this country and what challenges it faces, and simply that every country has a... Read more
I was extremely pleased with all aspects of the trip from this travel agency. They designed the itinerary incorporating all my requests and always responded quickly to any questions or comments. There were many unique features included like a special dinner at the former Ambassadors house in Saigon and a gourmet... Read more
The experience, although challenging at times, was wonderful. We learned a lot, particularly from our guides. Our travel agency was great and, except for a slight hiccup when we first landed in Bangkok (there was no one to meet us), the logistics of the trip were seamless and we were able to see and do what we... Read more
Guides were very competent in their local areas. But only two of our four guides were qualified as bike guides. All arrangements worked smoothly even though we didn't know of some events in advance, such as a person to meet us for transfer in Bangkok airport or Cambodia circus or NY eve party but this was perhaps... Read more
Wonderful trip and wonderful company. Our travel advisor was absolutely terrific. She helped us plan an extensive trip, over a month in length, in under 4 months. She was always willing to make changes, give advice, and help us in any way she could. We met her in Ho Chin Minh City and she was as delightful in... Read more
We were very pleased with this travel specialist in every way. From the very first contact, they were prompt at replying to me. I compared 3 agencies with itineraries, pricing, etc. and this company was the best. They had the most interesting itinerary that really resonated with the type of vacation I wanted for... Read more
Laos was much better than we expected, the hotel was nice and the staff friendly, we had some issues with the water on one of the rooms, because water was very hot most of the time and taking a shower was a challenge, but the breakfast was outstanding and the view from... Read more
I highly recommend this company to future travelers to Vietnam and the surrounding area. We were a group of 11 friends who spent a total of 4 weeks in SE Asia and could not have asked for a better agency to plan and execute our trip. I give them 5 stars on all counts - communication, planning, execution and... Read more
This was our first time working with this travel agency, and it was a complete success!
The entire trip ran like clockwork. There was always a knowledgable, kind guide waiting to meet us at the airport (our guide in Chiang Mai was particularly wonderful), the accommodations were beautiful (and exactly what... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.