We went to Hanoi, Ho chi minh city in Vietnam, Siem Reap in Cambodia and Luang Prabang in Laos.
We had a great vacation. It was really easy working with our agent at this Southeast Asia travel company. She was very prompt in getting back to us with all our concerns and questions. We went back and forth with... Read more
This was our 3rd trip utilizing the services of Zicasso.
Our Southeast Asia tour company did a superb job of determining our interest and matching our 45 day itinerary to our specific wants. The communication between the travel company and ourselves during the planning of the trip was very clear and well... Read more
We used a travel company that specializes in Southeast Asia tours and had a wonderful experience. Our travel agent was fantastic in tailoring the trip to our specific needs and goals. The folks at our tour company were also tremendous once we were in Vietnam, Cambodia, and Laos; We never had to worry about anything... Read more
The organization of this entire trip was near perfection and the service first class. Our travel specialist created an itinerary that didn't even require a lot of tweaking from my original description of what we were looking for. We went through only three iterations and these were mostly minor changes. Everything... Read more
Just so readers can gauge the relevance of my comments, I have been an avid traveler for over 30 years visiting more than 45+ countries and numerous cities/villages. I usually plan my own trips with lots of research and friends/friends-of-friends recommendations, etc. I have done backpacking trips, guided tours,... Read more
The Thailand travel agency was really excellent. Suzie - who handled our trip - worked very hard to find a good itinerary. Our hotels were great, the many internal flights worked out perfectly, and our guides for the most part were totally great. There were no glitches! When I think back and read our review of... Read more
The trip was really great. My volunteer portion I think was a good fit, and I think it was quite successful in meeting the goals that I had sketched out with my host. The location was luxurious, and I felt that I learned a lot about this country and what challenges it faces, and simply that every country has a... Read more
My Wife and I just finished an amazing trip with a custom itinerary to Bangkok, Chang Rai, Myanmar, Laos and Phi Phi Don. I am thoroughly impressed by the quality, value and attention to detail that this travel agency provided. They were able to put together a luxurious and adventurous vacation for us on very short... Read more
Transportation and lodging in country, plus the competent guides can't be beat. But the itinerary changed after I had sent payment and booked my airfare, resulting in an extra day in country which I didn't need. Itinerary was not fully fulfilled in country as some services were not available. The company replaced... Read more
This Southeast Asia company was our travel agent and was ideal to work with on our vacation plans. Our agent is professional, prompt to respond and gave great input on places to see and things to do. The hotels she set-up exceeded our expectations. I will book with this agency again for future travel plans. ... Read more
This Southeast Asia travel agency was organized and easy to work with as we planned for the trip beforehand. It was great to land in Vietnam and know that everything was taken care of. The hotels were great and the food was fabulous. Read more
Overall, an amazing trip organized by a wonderful agent. All details were managed with precisian and with my concerns as priority. Typhoon Kalmaegi caused for my overnight Ha Long Bay cruise to be cancelled which was disappointing. However, my agent kept me updated on this potential and adjusted seamlessly. ... Read more
Fantastic well planned tour! Although we did not specify 5-star accommodation, we had extremely nice (luxurious at many locations) hotels. The guides were knowledgable, prompt and pleasant. Overall, we were extremely happy with the travel company.
Our trip was well prepared and well executed. Our travel agent was very active in his responses and communication with me along the way during the planning process, taking my feedback and requests into account. The trip was certainly an enjoyable experience, partially due to the region but also due to the seamless... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.