Our trip with this Africa safari travel planner in conjunction with their tour operator was fantastic. They arranged exactly what we were looking for and reasonably priced for two people. We just returned 2 days ago and are still basking in the wonder of it all! They arranged most of our stay at tented sites... Read more
Our safari travel company responded quickly to my Zicasso request for an agency to help me plan a trip to Kenya and Tanzania for 3 families of friends – 13 of us in all. We returned from our 14 day trip in July and “Oh Wow” was the quote of the trip. It just fit everything from how beautiful the scenery was to... Read more
I have been dreaming of going to Africa for over ten years and this year that dream finally came true. Our travel company was wonderful - particularly our agent who helped us every step of the way. I gave her some vague ideas and she came up with a wonderful itinerary and recommendations on where to stay. We... Read more
What a trip! Jenny did a great job planning everything for us, and her recommendations for upgrades and options were all spot on. We had some time constraints, and Jenny worked beautifully to maximize our experiences, and help us stay within our budget. We had a beautiful safari experience in Kenya, and really... Read more
This Africa Safari tour operator IS EXTRAORDINARY!!! They provided us with a trouble free "vacation of a lifetime". They were unbelievably responsive, flexible, and professional. We described what we wanted and although it was a complicated 5 country trip, everything went off without a hitch. We ended up with 10... Read more
Overall, the trip that was custom planned our travel agent was nothing short of fantastic! As this was my first Zicasso experience (and a big gamble as it was our honeymoon) I was a bit skeptical, however after receiving the extremely detailed email from our agent, and a long "getting to know you" call, I knew we... Read more
Can not say enough about what a magical trip that our travel agent and her team did for me. If you are looking for customer service, this is your company. I love the detail of speaking with me on the phone to see what really I was looking for on my dream trip to East Africa. The itinerary and each place was... Read more
Our travel company was absolutely brilliant! From the very beginning they offered something different; at the price range my wife and I were looking at, most itineraries in Kenya were circuit safaris around the country involving a lot of driving, and only 2 days in the Maasai Mara. Our main goal was to see the... Read more
Our trip to Kenya exceeded our expectations. I was hesitant to book with an unknown tour company, but I was so impressed with our Africa tour company's professionalism and personal knowledge of every lodge, that I was confident that they would do a great job. I wouldn't hesitate to use them again. Thank you Zicasso... Read more
Traveling with this African safari company.....I only have wonderful memories. They did a fantastic job, and if any of us (9) would travel to África again, I have no doubts....we will do it with this company. Organization was perfect. Always bending backwards to please us all!
We booked a safari trip to Kenya, tanzania and Rwanda. This African safari tour company planned the perfect trip for us. The vendors they worked with were all A+. Our accomadations were beyond what we had expected. The guides were fantastic and we had a host in each country that made sure that every facet of our... Read more
This African Safari company was wonderful. Plenty of personal attention. The trip was superb. The most important thing to me was that they were able to incorporate a sidetrip to a sponsored child in a Maasai village so we did not have to try to arrange this by ourselves. Read more
The trip organized by the travel company was just fantastic!! Everything went perfect and as described. Kenya and Tanzania are excellent place to have a safari and will certainly go back !! The camps were also fantastic, we didn't need to worry about anything, just have enjoy the animals !! Read more
This was a very big trip for us and Raza took care to answer all of my many questions as they arose. Not being familiar with what is available can be a little overwhelming. Together, we explored trip options to customize our trip and Raza patiently reviewed differences. Once in Africa, everything was well... Read more
Alana, our Kenya tour operator, did an excellent job securing the perfect trip for us. Her knowlegde of African guides/outfitters is vast and the importance of this cannot be overestimated. I also think that we got good value for our money based on discussions with other travelers. Read more
Well done! Our flight connections worked perfectly. Our luggage arrived when we did (both to and from Kenya). We were met at 2:30a.m. and taken directly to our hotel. Our driver/guide, Christopher, was an excellent and worthy companion during our nine days in Kenya. All of our arrangements came off without a... Read more
A truly once in a lifetime (hopefully many more times for us now) trip. They were always immediately available to tend to our needs from traveling ideas, to visa suggestions, land travel, air travel, the works.. I would do it all over again with Elizabeth and her crew. Read more
Rwanda was our highlight and we would not have even considered it if it wasn't for our awesome African safari travel company and Alana. Based on our needs, she made a ton of recommendations, rather than just accommodating what we wanted. Her expertise was crucial. Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.