This Africa Safari tour operator IS EXTRAORDINARY!!! They provided us with a trouble free "vacation of a lifetime". They were unbelievably responsive, flexible, and professional. We described what we wanted and although it was a complicated 5 country trip, everything went off without a hitch. We ended up with 10... Read more
Overall, the trip that was custom planned our travel agent was nothing short of fantastic! As this was my first Zicasso experience (and a big gamble as it was our honeymoon) I was a bit skeptical, however after receiving the extremely detailed email from our agent, and a long "getting to know you" call, I knew we... Read more
Can not say enough about what a magical trip that our travel agent and her team did for me. If you are looking for customer service, this is your company. I love the detail of speaking with me on the phone to see what really I was looking for on my dream trip to East Africa. The itinerary and each place was... Read more
Our travel company was absolutely brilliant! From the very beginning they offered something different; at the price range my wife and I were looking at, most itineraries in Kenya were circuit safaris around the country involving a lot of driving, and only 2 days in the Maasai Mara. Our main goal was to see the... Read more
Our trip to Kenya exceeded our expectations. I was hesitant to book with an unknown tour company, but I was so impressed with our Africa tour company's professionalism and personal knowledge of every lodge, that I was confident that they would do a great job. I wouldn't hesitate to use them again. Thank you Zicasso... Read more
Traveling with this African safari company.....I only have wonderful memories. They did a fantastic job, and if any of us (9) would travel to Africa again, I have no doubts....we will do it with this company. Organization was perfect. Always bending backwards to please us all!
We booked a safari trip to Kenya, tanzania and Rwanda. This African safari tour company planned the perfect trip for us. The vendors they worked with were all A+. Our accomadations were beyond what we had expected. The guides were fantastic and we had a host in each country that made sure that every facet of our... Read more
This African Safari company was wonderful. Plenty of personal attention. The trip was superb. The most important thing to me was that they were able to incorporate a sidetrip to a sponsored child in a Maasai village so we did not have to try to arrange this by ourselves. Read more
The trip organized by the travel company was just fantastic!! Everything went perfect and as described. Kenya and Tanzania are excellent place to have a safari and will certainly go back !! The camps were also fantastic, we didn't need to worry about anything, just have enjoy the animals !! Read more
This was a very big trip for us and Raza took care to answer all of my many questions as they arose. Not being familiar with what is available can be a little overwhelming. Together, we explored trip options to customize our trip and Raza patiently reviewed differences. Once in Africa, everything was well... Read more
Alana, our Kenya tour operator, did an excellent job securing the perfect trip for us. Her knowlegde of African guides/outfitters is vast and the importance of this cannot be overestimated. I also think that we got good value for our money based on discussions with other travelers. Read more
Well done! Our flight connections worked perfectly. Our luggage arrived when we did (both to and from Kenya). We were met at 2:30a.m. and taken directly to our hotel. Our driver/guide, Christopher, was an excellent and worthy companion during our nine days in Kenya. All of our arrangements came off without a... Read more
A truly once in a lifetime (hopefully many more times for us now) trip. They were always immediately available to tend to our needs from traveling ideas, to visa suggestions, land travel, air travel, the works.. I would do it all over again with Elizabeth and her crew. Read more
Rwanda was our highlight and we would not have even considered it if it wasn't for our awesome African safari travel company and Alana. Based on our needs, she made a ton of recommendations, rather than just accommodating what we wanted. Her expertise was crucial. Read more
Raza organized every detail, and things were just as he said they would be, there were no last minute problems or changes. It was a pleasure to work with Raza, and we felt completely confident as we went through the many stages in our planning. We did not have extensive knowledge about the area or the logistics,... Read more
The accommodations were wonderful as were the destinations Alana from this African safari tour operator helped us select. We really appreciated the diversity of the places we visited and stayed at: Amboselli, Lake Manyara, Ngorongoro Crater, Tarangeri, and two concessions in the Maasai Mara.
Alana and her staff at this African safari tour operator were outstanding and a real pleasure to work with. (In fact, I miss talking to them.) They thought of every detail for a VERY last-minute trip! Africa can be daunting to the first-timer, especially the arrival at night. But we were met at every juncture--at... Read more
This Kenya safari company did a wonderful job in getting us where we wanted to go and into accommodations that fit our criteria. Due to a "white-knuckle flyer" in our party, we had to drive everywhere instead of taking small planes throughout Kenya. Alana did a great job of figuring out how to get us to the places... Read more
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