I can't say enough good things about this agent and her company.
In planning the trip, they were highly responsive to requests and preferences. Our agent offered her recommendations and provided useful feedback when we were asking for something that wouldn't really work well. I was impressed with the... Read more
We've just returned home after a 15 day custom tour of Italy, planned by this agent and her staff. It was, quite simply, the trip of a lifetime! Our first time in Italy, and in celebration of our 40th wedding anniversary, this dream trip was in the makings for years. When it came time to plan it, I began with a... Read more
Our Italy travel company, both in San Francisco and In Italy, took an interest in our trip, from the start. They demonstrated flexibility, openness, frankness, location and planning knowledge. They made my wife and I feel comfortable we were in good hands. We communicated by email and phone so our planning,... Read more
our agent with this Italy travel company did an outstanding job planning our trip. Every hotel, the tours with the exception of one was wonderful the itinerary was spot on. We loved Italy. We even had the pleasure of meeting our agent and her family as they took us to dinner when we were in Perugia. If we... Read more
It was our first trip to Italy and we wanted to visit all the major cities within two weeks. Our travel company put together a well-thought out itinerary that would allow us to travel from Northern to Southern Italy. They listened to what we wanted, work with our budget and was happy to make different edits to the... Read more
Our trip to Italy was beyond our expectations. Our travel planner created a perfect itinerary after consulting us about our wishes. She was always available by phone or email before and during the trip if we had any questions. We did not want to be part of a tour group, or get bogged down with too many indoor... Read more
Our Italy travel agency planned and thought of everything we could possibly want on our trip to Italy. Their travel documents were well organized and well thought out. The trip went so smoothly it was like they were there with us holding our hands. From a S-class Mercedes picking us up at the airport to reserved... Read more
My wife and I traveled to Italy from October 8 to the 20th. We had several email conversations with our travel planner from this Italy travel agency and before finalizing our itinerary we had a quick phone conversation with her to ask some questions and clarify a few uncertainties we had.
Our travel planner was a an excellent travel agent and I highly recommend his services. He was a pleasure to work with and always made time to discuss the planning of our trip on short notice and was flexible as we developed our plan.
He was able to understand what we were looking for and translate that... Read more
Our agents with this Italy travel company did a fantastic job at planning our trip to Italy. The hotels they picked for us were nice and centrally located. The private tour guides were flexible with their plans and incredibly knowledgeable. The transportation was reliable and made our trip easy and stress free... Read more
This Italy travel company. What can I say? Everything was SO well thought out and planned. My mother and I felt so "luxe". We especially loved having private drivers to/from airport. I also loved that they really worked with my budget and catered to what my mom wanted out of the trip (museums, historical landmarks... Read more
Our Italy travel company was very responsive, available and made good recommendations. Transfers were on time and helpful. Guided tours were excellent. Except for hotel issue in Florence (noted below) which was not our travel company's fault...all hotels and amenities were as described in advance. Read more
We loved every aspect of our trip. Our Italy travel agent designed the perfect vacation based on our preferences. Although we are seasoned travelers our agency's insight into hotels and location in relation to city centers proved invaluable. Its easy to find hotels but hard to determine where they are in relation... Read more
I could never appreciated Lisa and her company enough for helping me with this amazing Italian trip. I was buried deep under tons and tons of travel guides without a clue until my friend accidentally stumbled on Zicasso on the web, passed on to me for a try. And bingo, came my life savior, Lisa! Lisa was extremely... Read more
Our travel agent and her team provided the trip of a lifetime. Every tour, every driver, every tour guide and every experience arranged for us was first class and everyone went out of their way to make the experience memorable. We visited Venice, Florence, the Amalfi Coast (Pompei, Ravello, Amalfi, Positano and... Read more
Our trip was fabulous. Our travel agent was very helpful in getting the trip set up - giving us ideas, alternatives, costs, etc. It took just a few days, emails back and forth and one phone call and she did all the rest of the work from there!
We spent 7 days in Rome. Our travel agent recommended and... Read more
We did a 12 day trip that included Venice, Florence, Tuscany, Rome, Pompeii and the Amalfi Coast. It was a 30th anniversary trip for us. My brother and sister-in-law also travelled with us. It was our first trip to Italy and we wanted to make sure that we could enjoy our vacation without worrying about logistics,... Read more
My husband and I could not have been more pleased with trip to Italy arranged for us by this travel company. We were limited in the number of days we were able to travel but our agent presented the perfect schedule for us. The hotels were very nice and the guides extremely knowledgeable. All of the drivers... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.