Overall, the trip was good, although the weather in Italy was not. I'd only spend one day in Venice if I had it to do over again. The hotel in Venice was not to our standards. The shower leaked all over the bathroom floor and it had mildew. After complaints, we were put in a nicer room. The train ticket for... Read more
My husband and I decided to fulfill a "bucket list" wish and plan a trip to Italy for our 20th anniversary. We had never traveled to Europe before and were apprehensive about how to choose lodging, tours, and central locations. There was no need for concern with this travel agency on board!
We had a wonderful family vacation to Italy. Our agent's drivers were prompt and very cordial throughout our trip. All of the tour guides were very knowledgeable..I would definitely use this agent again on our next Europe vacation.. Read more
My contact with this Italy travel agency ensured that our trip was seamless. Since it was our first time in Italy, we wanted our "hands held" so we could enjoy our time without worrying about language and transportation issues. The experience went very smoothly and I would recommend them without hesitation. Read more
Overall, I had a wonderful time exploring Rome, Florence, and Venice. Each of these cities have their own distinct personalities!! This travel agency provided a fantastic job of coordinating my trip. Kudos to my representative, who coordinated my personalized itinerary! He truly took the time to answer my... Read more
Our agent at this travel company did an amazing job planning our Italy vacation for us! She was very responsive during the planning process and succeeded in making our dreams for the trip a reality. We did 3 nights in Rome, 2 nights in the Tuscan countryside, 3 nights in Florence, and 2 nights in Venice. We also... Read more
My husband and I went on a 2 week trip to France, Italy and Spain. Our agent and her staff were fantastic every step of the way! From my very first phone call with her to our last day of the trip, she was a wonderful asset! She really listened to our interests and tailored a perfect trip for us. Everything went... Read more
Our Italy travel company was thorough in planning all of our tours and selecting our hotels as well as considering the time we'd need to rest in between. As a result, going through with the trip itinerary was all very straightforward, and it was clear the company had done its job researching the tours and hotels... Read more
Our travel company and our agent, specifically, did a fantastic job in organizing our trip. Everything was perfect from the transfers to and from the airports, the hotels, which were perfectly located near all the sights, the tours were excellent, restaurant recommendations, etc. We were even given a few upgrades... Read more
The trip was excellent! Everything worked as planned. Service was outstanding from beginning to ending. The local Concierge was really helpful. A great idea! Our agent's itinerary suggestions were fantastic. Guides were very knowledgeable and drivers helpful and polite. Read more
This truly was the trip of a lifetime! From the first contact that we had with our travel agency we were in good hands. Our representative and her team met our budget, answered our requests for special side trips, and kept in touch before we left, and while we were in Italy to make sure that things were going... Read more
We recently returned from our fabulous family vacation to Italy and I would highly recommend this agency. Everything was so easy, from landing in Rome to departing in Venice. Our agent put together an amazing itinerary, including everything we wanted to see and do. All of our tour guides were very passionate... Read more
Overall, my experience with this Italy travel agency was very positive. My point of contact was very knowledgeable and personable. She was proactive to reach out and truly understand what we wanted out of the trip and tailored it accordingly. She was very patient and friendly and offered lots of suggestions... Read more
Our trip planner was available to answer any and all questions no matter the time of day. The itinerary was near perfect with perhaps a couple of amendments (less walking tours and more inside visits). Our transports to and from hotels were always there to greet us, friendly and incredibly professional. Read more
We had a great trip to Italy booked by this travel agency from June 25th 2015 to July 7th 2015. Everything was taken care of from airport pick up to tours and transportation between various destinations. All the hotels were comfortable except we found our hotel in Venice too rustic for our taste. Our agent took... Read more
Every detail, every request our agents handled expertly. This was a family vacation with our teenaged son and daughter and it was amazing! The opportunities that they put together for us in all of the cities- Venice, Florence, Rome and Positano were all well thought out and executed. Our drivers were always there... Read more
Did a good job with itinerary overall and was very responsive in setting up the trip. Could have done a better job being more responsive to an itinerary change that was requested during the trip. Read more
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