Douglas was extremely professional, helpful, and organized. He answered all our questions in a timely manner and was able to fulfill all our wishes for our Italian honeymoon. We didn't have to worry about anything. Everything was so well organized. Our tours, hotels, transfers were perfect. We highly recommend this... Read more
Hilary at this Italy travel agency in New York was very professional, experienced, humble and helpful. This was our first time to Europe and I appreciated all her recommendations, honesty and expereince when it came to booking our destinations in Italy and tours. The itinerary package that Hilary put together for... Read more
We traveled as a three-generational family of 6 with various interests and various levels of travel experience in Italy. This was our first experience in traveling "on our own" with the help of a travel expert. I did a lot of research trying to figure out what to do, where to go, where to stay, etc. and only... Read more
This Italy travel company and Hilary were wonderful. Hilary listened carefully to what we wanted and scheduled us accordingly. She was always responsive to my questions/ concerns.Every driver she scheduled was professional, punctual,knowledgeable and accomodating. The hotels in Venice, Florence and Rome were... Read more
They did a very nice job. With the exception of the WiFi charges, which is really absurd in this day and age, at the hotel in Rome we were very pleased with the accommodations. The private guided tours were exceptional, particularly Pompeii. Read more
Valentina from the Italy travel company was a pleasure to work with. Clearly, she's a top-notch professional in the travel industry. Even though we've never met in person, she took the time via email and over the phone to get to know what my family and I wanted/needed from this trip and made each recommendation... Read more
Excellent recommendations that enabled us to see as much as possible within 10 days. Hotel recommendations were perfectly matched based on location, price, and history. The Croatia travel agency immediately took care of the only problem we experienced, and resolved the issue by making sure our rental car was... Read more
Great job. Everything they arranged happened exactly as scheduled with no hitches or questions or problems. I have advised them that I would very happily serve as a reference for them, and I would surely use them again. Read more
I cannot rave enough about my experience with this travel agency and their part in making our visit to Italy the trip of a lifetime! From the very preliminary planning all the way through our time in Italy, our agent was prompt in responding, professional, attentive to details, helpful and committed to designing a... Read more
Best trip ever. Every moment was coordinated deftly and perfectly! Every guide provided was better than than the best! Every driver was great! The travel planner who created our itinerary kept in touch through out the trip is simply the best! Looking forward to our next trip with Ziccaso. Read more
My family of five (w/ husband and three college-age children) just returned Monday night from a 10-day trip arranged by this travel agency to Rome, Venice, and London. We had an amazing time! This is the second trip we have arranged through Zicasso (two years ago we did a wonderful trip to Spain with another... Read more
We had an outstanding visit to Italy, thanks to our agent and the travel company's team. All the details were well planned - hotels, cultural guides, itineraries, drivers, etc. Our agent and his team were great to work with, a good balance of making suggestions based on the extensive knowledge, and listening to our... Read more
I have never been on a trip where I have felt as comfortable and completely taken care of as I did with this travel company and our agent's great competence steering our daily itinerary! Our travel agent and her awesome crew made all the difference for my daughters first trip to Italy.
Just returned from an outstanding trip to Italy organized by this travel company. We found this company very easy to work with to customize the trip we wanted and adjust to our specific needs, including changes as we understood our options better. The trip itself went off flawlessly. All car services and guides... Read more
Let me start by saying I was not an easy customer. I started out being unsure how long I was travelling and where I was going to go exactly. I had some very specific goals and more obscure areas to visit that were not the easiest to plan. I had done a group tour of the basic cities years earlier and wanted to delve... Read more
Our travel company took the time to learn the type of holiday we wanted, they did exactly what it took to insure that we had all we needed to make it a dream holiday. The tours they arranged were excellent; the tour guides exceptionally knowledgeable (and they all spoke very... Read more
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