Italy Travel Agency and Tour Reviews

4.84 stars based on 1021 reviews

Customer reviews: Agents and tour companies servicing Italy tours must maintain 4.25 star minimum rating

Travel Review: Luxury Italy Vacation, Rome, Florence, Venice, Naples, Positano, Amalfi Coast

5

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rosann s.

Our agent and this Italy travel company's staff designed our most memorable vacation. We simply told her our ideas and must see spots, and she created the perfect itinerary. All we had to do was show up! Every detail was thoughtfully included. We visited four cities in 15 days. Travel between cities, our hotels,... Read more

Travel Review: Luxury Italy Vacation, Cinque Terre, Lago Orte, Bellagio, Lakes Region

5

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Janet J.

Our custom trip  to the Italian Lake Region and to the Cinque Terre was wonderful. Our agents at this Italy travel company planned it very well and were responsive to all our inquiries. The guides and drivers they arranged for us were outstanding and the hotels were comfortable and in great locations. Our agent... Read more

Travel Review: Luxury Italy Vacation, Rome, Tivoli, Pompeii, Vatican, Herculaneum, Forum, Colosseum, Museum of Roman Civilization

5

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MJ A.

All of the arrangements were excellent:  drivers were prompt and polite and helpful; hotels were convenient and comfy; guides were interesting and enjoyable to spend time with.  

Part of what one faces traveling abroad is uncertainty about the arrangements made beforehand but this Italy travel agency... Read more

Travel Review: Luxury Italy Vacation, Venice, Tuscany, Veneto, Verona, Vicenza, Palladian Villas Tour

4

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Sam M.

We used this Italy travel agency to plan the second week of our trip to Italy, specifically in the Veneto region, and were happy.  The company is based in Florence, and had some welcome local information to help us plan our trip.  They were very helpful in planning an itinerary in the region and suggesting specific... Read more

Italy Travel Review: Turin, Milan Food Tour, Cuceglio Winery Tours, Palazzo Madame, Palazzo Reale

5

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Margaret M.

I had a wonderful experience with this Italy travel agent. From her first email, I felt she knew exactly what we would like to do.  Her responses to my emails came quickly and we ended up having a great trip.  Our trip to northern Italy took us to Milan, Turin, and my cousin's winery in Cuceglio,... Read more

Travel Review: Luxury Italy Anniversary Vacation, Rome, Milan, Cooking Class, Wine Tours

5

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tara L.

My husband and I took this trip to celebrate our 6th anniversary.  This Italy travel agency and our representative are the best travel company/agent we have ever used. She listened to exactly what we wanted to do and totally customized the trip to our liking.  She was very responsive up to and including while on... Read more

Travel Review: Luxury Italy Family Vacation, Florence, Rome, Venice, Genoa, Pompeii, Coliseum, Cooking Class, Gondola Ride

5

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Bryan B.

My family had a total of 6 people coming from 3 different locations at 3 different times to visit 3 different cities in Italy.  The logistics involved to coordinate such a trip were overwhelming, and I decided it was worthwhile to get a travel service to help me.  Going through Zicasso, we obtained contacts for two... Read more

Travel Review: Luxury Italy Vacation, Rome, Tuscany, Amalfi Coast, Sorrento, Capri, Positano, Pizza Making Class

5

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Lauren L.

Lisa, our travel agent, was wonderful!  She was so easy to work with and so accomodating.  She made our trip so very special and we will never forget it!  We would definitely use Zicasso again! Read more

Luxury Italy Vacation Review: Florence, Tuscany, San Gimignano, Uffizi Gallery, Cooking Class, Wine Tasting

5

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Bob P.

Overall, this was a great trip and covered more than the basics, much more.  The choice of a villa/B&B outside Florence was great, they were friendly & we were made to feel we were part of the family. 

I usually do not like to eat dinner in the same place as I stay, but this was an exception.  The... Read more

Luxury Italy Vacation Review: Florence, Rome, Venice, Tuscany Wine Tours

5

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Jimi A.

The trip was fantastic. From the pick up at the airport on our first day to the drop off at the airport on our final day, our Italy travel company and our agent arranged a perfect vacation for us. The hotels were in perfect locations, our tours were handled by experienced guides and the private transfer to the wine... Read more

Luxury European Vacation Review: Italy, France, Paris, Monaco, Venice, Florence, Rome, Versailles

5

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Christopher L.

We worked with this European travel company to create a custom trip to France and Italy, starting in Paris and ending in Rome, with stops in Venice and Florence along the way.  After completing the Zicasso form one of this company's agents reached out to us in less than 24 hours.  Based on that initiative alone I... Read more

Travel Review: Luxury Italy Family Vacation, Rome, Venice, Tuscany, Siena, Campo dei Fiori Market Tour, Cooking Class

5

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Jennifer O.

The trip was fantastic! From the start, working with our Italy travel agent was very easy. She had great suggestions, and was flexible when we asked for any changes. They also made getting from place to place simple. It was so nice to not have to worry about how we were getting from one place to another. Read more

Luxury Italy Family Vacation Review: Florence, Venice, Rome, Tuscany, Sorrento, Amalfi Coast, Chianti Wine Tour & Cooking Class

5

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Kerrie L.

Our travel agency made our first visit to Italy so easy and enjoyable! Our agency took the guesswork out of which cities to visit, how many days to spend in each city and which landmarks to visit. In our 12 day holiday, we visited Venice, Florence and the country side, Rome and Sorrento including the Amalfi Coast.... Read more

Luxury Italy Honeymoon Review: Tuscany, Venice, Rada Private Wine Tour

5

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Jill & Michael B.

Lisa from this Italy travel company was the best!  She really listened to what we wanted and found us some amazing boutique hotels & bed and breakfast's as well as some great one on one tours.  She had a nice laid out and easy to follow itinerary.  She did not overfill it which gave us the flexibility to add... Read more

Tour Review: Luxury Italy Vacation, Florence, Venice Gondola Ride, Rome Segway Tour, Cinque Terre Hiking, Amalfi Coast

5

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Shawn O.

I recently returned from a trip to Italy planned by our agent at this Italy travel company.  It was fantastic.  From the beginning, our agent was very helpful and allowed me to plan my trip exactly how I wanted to.  He asked for guidelines and then gave me options based on my responses.  All of our hotels were... Read more

Luxury Italy Vacation Review: Venice, Rome, Florence, Capri, Sorrento, Positano, Tuscany, Cinque Terre Hiking, Pompeii Tour

5

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Vincenzina J.

We were very pleased with our trip to Italy. I had thought about planning this trip on my own but felt overwhelmed. Our agent spent time on the phone getting to know us to understand our needs, desires and most importantly our budget. She travels to Italy often so she had experienced many of her recommendations... Read more

Luxury Italy Honeymoon Review: Venice, Rome, Tuscany, Assisi, Pompeii, Chianti Wine Tour, Vatican Tour

5

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Bradley F.

We just returned from our multi-destination honeymoon to Italy and this travel company made it truly magical!  They captured exactly what we wanted to do and planned a wonderful itinerary.  All of the hotels were nice, the planned tours exceeded our expectations and the transfers were all smooth and stress fee.  ... Read more

Travel Review: Luxury Italy Vacation, Rome, Florence, Venice, Architecture, Art Galleries, History

5

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Mike L.

We started planning an Italian trip one year in advance. Since it was a trip over 30 days, there were lots of moving parts and coordination required. Our Italy travel agency developed and delivered on the plan and cost we agreed upon. From a process view of the trip, the arrangements made by our agency for the many... Read more

Italy Travel Review: Rome, Florence, Naples, Pompeii, Vatican, St Peter's Basilica, Colosseum, American Cemetery, Statue of David

5

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Brian H.

We used this Italy travel agency for our 8-day tour of Rome/Florence/Pompei. Of special concern is that we were traveling with our 86-year-old mother, who moves very slowly.

We wouldn't hesitate to use this agency again. The tour guides provided were very all knowledgeable and they took special care to make... Read more

Luxury Italy Vacation Review: Rome, Venice, Tuscany, Florence, Siena, Pompeii, Wine Tours, Culture & Cusine

5

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Ray D.

From day one, several months ago, to our arrival in Rome and back home this week, the team of agents at this Italy travel company could not have been any better for us and our first visit to Italy. They answered all our questions, made extremely good suggestions on our itinerary, put us in very nice hotels, and... Read more

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