We found time to take a trip to Italy at the last minute but did not have time to plan the trip. Our agent listened to our wish list, made suggestions, tweaked the itinerary and accommodations a couple times, and then booked a trip which has given us memories to last a lifetime! We would be very grateful for just... Read more
Our agent was easy to get in contact with and extremely quick to plan a last minute trip to the amazing country of Italy. He was able to listen to my desires for our Italian honeymoon and mold an experience that both my new husband and I would be happy with. Read more
Our agent did a wonderful job of interpreting the desires/requests for our trip to Italy this summer and developing our input into a wonderful itinerary, full of unique experiences. As a family we traveled to Venice, Florence, Tuscany and Rome, flying home through Paris. Our days were well structured and very... Read more
This company was the perfect agency to help us plan our three-week trip to Venice, Slovenia, and Croatia. Their agent proposed a trip itinerary for us that considered everything on our wish list and even included additional special tours that we wouldn't have known about or been able to organize by ourselves... Read more
Our trip to Europe was beyond our expectations! We were in unknown territory when we arrived and were treated with first class service every step of the way! Our guides were accommodating and so knowledgeable! Our sons had a blast and are still reminiscing about the unique and personal tours we experienced. Thank... Read more
Our trip to Italy was perfect! Every detail that we wanted included was planned (thanks to our agent) to the letter to be comfortable and stress free. We traveled from Rome to Florence to Tuscany and finally Positano in the Amalfi Coast. As this was our honeymoon, the hotels were perfectly selected to be romantic... Read more
Thank you! Our agent and her team were absolutely wonderful! We really cannot say enough great things about the trip. Everything went smoothly. We traveled from New York to Nice to Venice to Florence/Chianti to Rome to Sorrento.
Transportation: Our agent purchased all our train tickets ahead of time and... Read more
This was the trip of a lifetime. Our Italy travel agent took care of every detail from the time we landed to the time we took off for home. Every aspect of the trip was first class, from the hotels to the tour guides. I could not recommend this company highly enough and have already passed on their information to a... Read more
My husband and I booked a week-long trip to Italy (Venice, Cinque Terre, and Florence) through this travel company. Our travel representatives customized the trip to locations and tours that would best suit us and our interests. They were helpful all along the way. Despite a little confusion (by me) here and there... Read more
Our travel company was a wonderful partner to assist us in our trip to Italy this summer. Our agent was very helpful in listening to our family's needs and providing an itinerary with activities and accommodations that were perfect for our family of 5 that traveled from the US through Rome, Florence and Venice. ... Read more
The trip was planned so well. Anything unexpected such as traffic of weather issues were dealt with swiftly and alternate arrangements were made. Our agent was available 24/7 for any queries and it made for a wonderful trip. Read more
Trip was absolutely fantastic! Everything was perfectly organized. There was never any problems with drivers or tour guides showing up late. All drivers and guides spoke English and were able to answer any questions we had. Having everything planned in advance really was amazing because we didn't have to worry... Read more
Excellent service by our travel agent. Responsive, helpful, effective and kind. Great communication! We had a just about perfect family vacation in Tuscany, a family of 14 - a large group, not always easy to make plans for and keep things on track. Even during our trip, when we wanted to make last minute changes... Read more
Great ideas and they really worked to give us what we wanted. Our agent listened well and developed an itinerary that was exactly what we were looking for. Communication back and forth was easy. All transfers were easy and service in Italy was great. All the details and recommendations were excellent. Read more
We used this travel agency for our honeymoon. Our travel specialist did an amazing job planning the perfect honeymoon trip to Italy for us. When we spoke with her for the first time it was clear she wanted to plan a trip for us that matched exactly what we wanted. Much different from the pre-planned itineraries we... Read more
We presented our our travel agent with a challenging trip to plan and he absolutely exceeded our expectations. This was our children's (12 & 14 y/o) first trip to Italy and we wanted to provide them with the rich history of Italy, as well as meet family along the way. We decided to focus on Rome and Northern... Read more
My agent went above and beyond all expectations! Special attention to every detail made the trip stress free! Even when my initial flight was delayed, and I missed my connecting flight, she had already rearranged my pick up! Amazing trip and certainly the BEST rating for this company. You will be so glad you chose... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.