Italy Travel Agency and Tour Reviews

4.82 stars based on 810 reviews

Customer reviews: Agents and tour companies servicing Italy tours must maintain 4.25 star minimum rating

Luxury Family Vacation Review: Italy, Rome, Lake Como, Alberobello, Wine Tasting

5

for 

by 

Stephen C.

This was a trip of a lifetime.  Our agent at this Italy travel company was GREAT.  She customized the trip to meet all of my needs.  From hotels to guides to drivers - everybody she selected was amazing. Read more

Luxury Italy Honeymoon Review: Amalfi Coast, Positano, Vatican, Pompeii, Yoga

5

for 

by 

Justin P.

One of the best travel experiences of my life. Our agent and this Italy travel company suggested a terrific plan for us, worked with us to cater it to our needs, responded quickly when we had last minute requests and delivered a great itinerary. Drivers were where they needed to be when they needed to be and we... Read more

Luxury European Vacation Review: Italy, Switzerland, Balkans, Sicily, Venice, Bolzano Museum

5

for 

by 

Mark and Diann S.

This Italy travel agency is a First Class operation. Our agents responded to our every request and their arrangements were flawless.  Their task was neither simple nor routine yet they managed our scheduling expertly and provided gentle guidance as necessary and appropriate.  The result was a cultural tour of high... Read more

Luxury Anniversary Vacation Review: Italy, Florence, Venice, Amalfi Coast, Cinque Terre, Tuscany, Verona, Naples, Vatican, Pompeii

5

for 

by 

Lorraine D.

I have to begin by saying I've told everyone how pleased I am with Zicasso and the travel agent they recommended.  I also have to say that I was very hesitant to book my trip with a company that I had only communicated with via email.  Turns out I had nothing to worry about.

The initial response I received... Read more

Italy Travel Review: Florence, Rome, Tuscany, Venice, Amalfi Coast, Cooking Class

5

for 

by 

Tracey b.

Company was fantastic.  Contacts in every city if we needed anything.  All transfers went smoothly.  Everyone showed up on time.  Hotels were awesome and locations couldn't be better. Tours in Florence, Venice, Amalfi and Rome were perfectly matched to our needs.  Guides in each city were knowledgeable and... Read more

Review: Luxury Italy Vacation, Rome, Perugia, Venice, Florence, Sienna, Tuscany, Cinque Terre, Lucca, San Gimignano

5

for 

by 

Jim H.

We had a wonderful trip! I had been to Italy 3 times on my own and set up the trip by myself, booking hotels, guides, and restaurants using various well known guide books and have had very nice trips but I won't go to Italy again without using this travel agent and his company.

The hotels our agent booked... Read more

Review: Luxury Italian Vacation, Florence, Rome, Venice, Tuscany, Duomo, Uffizi Galleria, Medieval Monasteries

5

for 

by 

Michael P.

Very well planed trip. Our agent listened to our wishes and tailored a trip that included the right amount of private and small group tours.  She also focused on touring as we requested but still found us hotels I never would have found that were within walking distance for the sites we wanted to see and great... Read more

Italy Travel Review: Lake Como, Tuscany, Verona, Florence, Lago Maggiore

5

for 

by 

Paul G.

Very enjoyable vacation to Lake Como, Verona, Florence and Tuscany.

This Italy travel agency put together a very well planned itinerary for us.  We like to travel by ourselves and they provided a very detailed travel plan that made our trip very easy. I have to compliment this agency for their attention to... Read more

Review: Luxury Italian Vacation, Rome, Venice, Florence, Positano, Siena, Tuscany, Napoli, Amalfi Coast, Pompeii, Duomo, Colosseum

5

for 

by 

Lois B.

Our trip to Italy proved to be, indeed, 'fantastica'!  We traveled to Venice for 2 nights; by train to Florence for 2 nights where we stayed at the luxurious Palazzo Niccolini al Duomo; by train to Siena for 2 nights.  From there we speed-railed it by "TreniItalia" to Napoli where we were picked up in a private car... Read more

Luxury Italy Family Vacation Review: Sestra, Cinque Terre, Sorrento, Pasitano, Ravello, Capri, Amalfi, Pizza Making Classes

4

for 

by 

Sangita K.

We had a wonderful trip, very memorable vacation. Overall the arrangements were very good - hotels, vans, boat, guides (except the Cinque Terre guide). Everything was received in timely manner.

Sestre Levante: Beautiful town, loved the hotel also. I am glad we stayed in Sestre. The Bar for wine tasting was... Read more

Review: Luxury Italy Vacation, Rome, Amalfi, Tuscany, Sicily, Capri

5

for 

by 

arlyn l.

Debbie did an excellent job in helping us plan and kept us informed of all issues.  I would highly recommend her to our friends.    Read more

Review: Luxury Italy Vacation, Rome, Naples, Vatican City, Ravello, Bologna, Umbria, Capri, Formula 1 Grand Prix, Food Valley Tour

5

for 

by 

Jamie R.

This is the second time that we have used Zicasso and this was, without doubt, the best vacation that we have ever had and we cannot thank our agency and this Italy travel company enough for planning everything so perfectly for us – we literally did not have to worry about a single thing since everything was taken... Read more

Luxury Italy Anniversary Vacation Review: Rome, Venice, Cinque Terre, Lake Como, Wine Tasting, Hiking, Gondolier Tour

5

for 

by 

Teresa B.

This Italy travel agency was extremely helpful and easy to work with. Our trip was well organized and hassle free. It was tailored to our needs and desires and our expectations were fulfilled. I would highly recommend them and wouldn't hesitate to use them again in the future.  Read more

Review: Luxury Italy Honeymoon, Rome, Amalfi Coast, Positano, Ravello, Sorrento, Capri, Pompeii, Island Boat Tour

5

for 

by 

Kirsten S.

This travel agency was a joy to work with while planning our honeymoon to Rome, Capri and the Amalfi Coast in Italy. Our agents were fantastic resources and very friendly. Not only were they quick to respond to emails and questions but they provided great suggestions, really took the time to listen to what we... Read more

Review: Luxury Italy Vacation, Rome, Amalfi Coast

5

for 

by 

Rich B.

From the initial contact to the 'welcome home' call, this Italy travel agency was no less than extremely professional, efficient, and incredibly easy to work with.  Being exceptionally knowledgeable in terms of what Italy has to offer, the two people who coordinated our visit, offered a painless vacationing... Read more

Review: Luxury Italy Trip, Florence, Rome, Tuscany

5

for 

by 

Denny M.

This Italy travel agency planned a wonderful trip for us. We wanted to see Florence, Tuscany, and Rome and we wanted some tours and some time on our own. Our agency handled all of the details. Put us in wonderful hotels. Provided great tours and ideas for things to do on our own. We look forward to going back to... Read more

Luxury Italy Birthday Vacation Review: Rome, Florence, Orvieto, Chianti, Cinque Terre

5

for 

by 

Kaye C.

We enjoyed a wonderful experience with this Italy travel company and our agent.  She made delightful personal recommendations (such as stopping in Orvieto), kept me on track during the planning period and helped out via text as our plans changed en route. It isn't easy to coordinate six people and we had special... Read more

Review: Luxury Italy Travel, Rome, Tuscany, Amalfi Coast, Sorrento, Siena, Cinque Terre, Venice, Florence, Duomo, Guggenheim Museum

5

for 

by 

Diana P.

My husband and I recently returned from our "dream trip" to Italy. I have Parkinson's Disease, and although I get around pretty well, I don't have the stamina to walk with a group for several hours at a time. So, we decided that to see what we wanted to in the most comfortable way we would require a custom planned... Read more

Luxury Italy Birthday Vacation Review: Florence, Tuscany, Cooking Class

5

for 

by 

Leslie K.

This agent at this Italy travel company set up an unforgettable trip for my friend and me.  Among the initial responses that we received through Zicasso, our agent's response showed that she had clearly read through our specific wants and taken them in to account in her proposed itinerary.  Planning a trip to Italy... Read more

Luxury Italy Anniversary Vacation: Rome, Venice, Florence, Assisi, Tuscany, Siena, Cinque Terre

5

for 

by 

Beth L.

Our trip could not have been more smooth, everything was in place as it should have been and follow was excellent.  My consultant was easy to work with and very responsive. I thought she did a great job understanding what we are interested in and gearing activities for us. For example, she knew that my husband has... Read more

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