This Italy tour operator was outstanding. Doug listened to what we wanted and made it happen! All the staff that he suppied were very professional, courteous and more importantly always on time, and very knowledgeable guides. Read more
MariaLaura at this Italy travel agency, was great to work with. She was so knowledgeable, honest, responsive and very pleasant. We had a wonderful time on our honeymoon and every travel arrangement made was met without a single issue. Read more
This Italy travel agency and our agent, Hillary, exceeded all our expectations in all hotels, tours, and transportation services she included in our 15 day trip through northern Italy. Excellent service, knowledgeable and the most professional service and top shelf vendors in Italy. Hilary was the key in the... Read more
Our Italy vacation was wonderful! Daniela with this Italy tour operator was the best! Daniela took the guess work out of planning our trip, since we had never been to these places. She planned our trip with great places to visit and was always ready to help. Read more
Our trip was amazing! We had so much fun and loved every aspect of our time in Italy! We had a trip that included Rome, Florence and Venice, with two side trips. Valentina, our Italy travel agent was fully in tune with what we wanted out of our trip. She booked all travel in Italy and made sure our tours where... Read more
The trip was terrific. We went to Rome and some wonderful towns in Tuscany, had great food, interesting activities, good hotels and guides. This Italy tour company did an excellent job of making arrangements, keeping in touch with us, suggesting activities and places, lining up really good guides for us in... Read more
The trip was absolutely wonderful. It was most helpful to work with someone who was able to plan a truly customized trip around everything we wanted to do. Daniela, our Italy travel agent, was charming, accommodating, very knowledgable about schedules, ect. for the events on the trip. All of the transportation... Read more
Our trip to Italy was the best vacation of our lives! Our Italy travel agent was a tremendous help in recommending things to do and setting everything up. She was more than willing to work with us in scheduling transportation and hotel pickup at odd hours due to our limited frequent flyer flight options. Read more
Our family's trip to Italy was more "everything" than I could have imagined. The views were more awe-inspiring. The things to do and see were more plentiful. The history was more relevant and interesting. The meals were more pleasurable. The people were nicer.
This Italy travel agency, our agent Patti, and... Read more
Our experience with this Italy travel agency was simply fantastic. I would highly recommend them to anyone who wants a personalized trip. We simply told Alessia, our Italy travel agent, where we wanted to go and she arranged everything for us. A yoga villa in Tuscany, car rental for day trips,. Round trip train... Read more
From the moment that I received my first e-mail from Roberta, our Italy tour operator, I was excited. We spoke very soon after that and discussed what kind of trip and what we wanted to do. We wanted to see the small, quaint and friendly villiages. Roberta was able to put us in the right places to see what we... Read more
I can not say enough great things about the trip and this Italy tour operator!! The honeymoon was everything we wanted and more! Alessia really took the time to plan everything just how we wanted it, and once we were there, it was perfect! She took care of everything...from the hotel reservations, to our... Read more
We had a great time and learned so much. The hotels were very nice and the staff superb. Travel company was excellent. We had a couple of problems. The added hotel tax & our train tickets to Venice were one train stop before Venice, so when we got off the train we had to grab a taxi and rush to Venice to catch... Read more
Douglas was extremely professional, helpful, and organized. He answered all our questions in a timely manner and was able to fulfill all our wishes for our Italian honeymoon. We didn't have to worry about anything. Everything was so well organized. Our tours, hotels, transfers were perfect. We highly recommend this... Read more
Hilary at this Italy travel agency in New York was very professional, experienced, humble and helpful. This was our first time to Europe and I appreciated all her recommendations, honesty and expereince when it came to booking our destinations in Italy and tours. The itinerary package that Hilary put together for... Read more
We traveled as a three-generational family of 6 with various interests and various levels of travel experience in Italy. This was our first experience in traveling "on our own" with the help of a travel expert. I did a lot of research trying to figure out what to do, where to go, where to stay, etc. and only... Read more
This Italy travel company and Hilary were wonderful. Hilary listened carefully to what we wanted and scheduled us accordingly. She was always responsive to my questions/ concerns.Every driver she scheduled was professional, punctual,knowledgeable and accomodating. The hotels in Venice, Florence and Rome were... Read more
They did a very nice job. With the exception of the WiFi charges, which is really absurd in this day and age, at the hotel in Rome we were very pleased with the accommodations. The private guided tours were exceptional, particularly Pompeii. Read more
Valentina from the Italy travel company was a pleasure to work with. Clearly, she's a top-notch professional in the travel industry. Even though we've never met in person, she took the time via email and over the phone to get to know what my family and I wanted/needed from this trip and made each recommendation... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.