Italy Travel Agency and Tour Reviews

4.82 stars based on 896 reviews

Customer reviews: Agents and tour companies servicing Italy tours must maintain 4.25 star minimum rating

Travel Review: Luxury Honeymoon Tour in Italy, Venice, Florence, Rome, Sorrento, Almafi Coast, Siena, Uffizi Gallery, Naples,...

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Theodora T.

Douglas was extremely professional, helpful, and organized. He answered all our questions in a timely manner and was able to fulfill all our wishes for our Italian honeymoon. We didn't have to worry about anything. Everything was so well organized. Our tours, hotels, transfers were perfect. We highly recommend this... Read more

Travel Review: Luxury France, Italy, and UK Tour, Paris, Venice, Tuscany, Siena, Florence, Amalfi Coast, Naples, Capri, Rome,...

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Leslie N.

Hilary at this Italy travel agency in New York was very professional, experienced, humble and helpful. This was our first time to Europe and I appreciated all her recommendations, honesty and expereince when it came to booking our destinations in Italy and tours. The itinerary package that Hilary put together for... Read more

Travel Review: Custom Family Italy Vacation, Florence, Venice, Rome, Opera Show in Arezzo, Tour of Ducati, Maserati and Ferrari

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Audree R.

We traveled as a three-generational family of 6 with various interests and various levels of travel experience in Italy. This was our first experience in traveling "on our own" with the help of a travel expert. I did a lot of research trying to figure out what to do, where to go, where to stay, etc. and only... Read more

Travel Review: Luxury Italy Vacation Package, Venice, Florence, Amalfi Coast, Sorrento, Positano, Ravello, Capri, Rome,...

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Marsy H.

This Italy travel company and Hilary were wonderful. Hilary listened carefully to what we wanted and scheduled us accordingly. She was always responsive to my questions/ concerns.Every driver she scheduled was professional, punctual,knowledgeable and accomodating. The hotels in Venice, Florence and Rome were... Read more

Travel Review: Luxury Italy Vacation: Rome, Florence & Venice

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Russell S.

They did a very nice job. With the exception of the WiFi charges, which is really absurd in this day and age, at the hotel in Rome we were very pleased with the accommodations. The private guided tours were exceptional, particularly Pompeii. Read more

Travel Review: Luxury Family Vacation to Italy, Rome, Florence, Siena, and more

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Mary Jane H.

Valentina from the Italy travel company was a pleasure to work with. Clearly, she's a top-notch professional in the travel industry. Even though we've never met in person, she took the time via email and over the phone to get to know what my family and I wanted/needed from this trip and made each recommendation... Read more

Travel Review: Custom Croatia Vacation, Dubrovnik and Dalmatian Coast

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Louis S.

Excellent recommendations that enabled us to see as much as possible within 10 days. Hotel recommendations were perfectly matched based on location, price, and history. The Croatia travel agency immediately took care of the only problem we experienced, and resolved the issue by making sure our rental car was... Read more

Travel Review: Custom Italy and Greek Island Hopping Vacation

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jonathan l.

everything worked out perfectly. hillary was a pleasure to work with Read more

Travel Review: Top-Notch Vacation to Croatia and Italy

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Bill K.

Great job. Everything they arranged happened exactly as scheduled with no hitches or questions or problems. I have advised them that I would very happily serve as a reference for them, and I would surely use them again. Read more

Travel Review: Luxury Private Italy Tour...expectations exeeded!

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Susan M.

Beth at this Italy travel agency was professional and very helpful -- she really knows her stuff, and accommodated our requests and preferences exceptionally well. We would do this again! Read more

Luxury Italy Anniversary Vacation: Rome, Florence, Milan, Venice, Lake Como, Bellagio, Statue of David, Cooking Class

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Patricia W.

We travelled to Italy using this company as our travel agency.  After speaking initially with our agent, we felt that she was the perfect one to plan our trip.  From carefully listening to our desires, she began planning our itinerary.  We were absolutely thrilled with the plans she made for us.  From the... Read more

Luxury Italy Family Birthday Vacation: Milan, Rome, Venice, Positano, Amalfi, Capri, Pisa, Pompeii, Modena, Ferrari Museum

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Deanna G.

Our travel company made our trip to Italy from Connecticut a once in a lifetime perfect experience--truly!  Our agent was very attentive to our requests and needs in every detail of the trip.  My husband and I travelled with our 11 year old daughter and everything was planned perfectly for our two week vacation. ... Read more

Luxury Italy Vacation Review: Food Tour

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ROBIN K.

Laura from from this travel agency did a great job planning our Italy trip. I could not have done it without her. She tailored everything to our needs and wants--from the great hotels to the private tours. When I emailed her that I was sick and had to cancel a tour she was on the phone to our next hotel to get me a... Read more

Luxury Italy Family Vacation Review: Rome, Venice, Florence, Sistine Chapel, Statue of David, Pizza Making Class

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Chavanne S.

We loved the trip planned for us by this Italy travel agency! We had a group of 6 family members who traveled together of a wide range of age groups but we were able to create a trip that was perfect for all of us! We had what felt like 5 star treatment, the best money could buy, but we were not spending an... Read more

Luxury European Vacation Review: Italy, England, France, London, Paris, Rome, Venice, Louvre, St Mark's Basillica, Coliseum

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Atty C.

We selected Zicasso for it's reputation of having great travel agents. From the list they sent us, I contacted 2 agencies and decided upon this European travel agency to help us plan our trip. We feel very fortunate to have been contacted by our agent from this company as she was incredibly knowledgeable, patient... Read more

Luxury European Family Vacation: UK, Italy, Rome, Venice, Florence, Malmantile, Soccer Game

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Kurt K.

Our agent arranged a fantastic trip for us.  Our family spent a week in Italy and loved every minute of it.  Our agent listened to what we were saying about the type of vacation that we wanted and then he delivered.  We would work with this agency again without hesitation. Read more

Italy Travel Review: Venice, Florence, Milan, Bologna, Pisa, San Gimignano, Tusany Castle Tour & Wine Tasting

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Joanne B.

Our trip was fantastic!!  The planning was tailored perfectly to our specific interests and needs and we travelled for 10 days without a problem. The hotels chosen for us were perfect with terrific locations in each city we were in! Read more

Review: Luxury Italy Family Vacation, Rome, Venice, Florence, Tuscany, Siena, San Gimignano, Tivoli, Food Tour

5

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trish p.

Our trip to Italy went off without a hitch. We had a fabulous time and couldn't be happier with the level of service and attention to detail that this Italy travel agency provided. Our travel specialist was excellent. She listened to our requests and put together the perfect itinerary that included down time as... Read more

Luxury Italy Vacation Review: Milan, Florence, Tuscany, Amalfi, Como, Napoli Wine Tasting, Rome Cooking Class

5

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chaiyada p.

Our agent is great and very professional.  We communicate via e-mail and she had put the itinerary for us.  We work on it together until we were happy with it.  Everything was organized well and on time, and she was willing to assist us in whatever needs we had.  She kept us informed if there is any change in the... Read more

Luxury Italy Family Vacation: Rome, Amalfi, Cinque Terre, Florence, Naples, Pisa

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Elizabeth H.

Our agent and her team were wonderful!  They listened to our interests and provided many interesting tours.  Our packet information was detailed and organized.  They removed any worry we might have had, so we could just enjoy beautiful Italy.  I would highly recommend their services, especially for anyone traveling... Read more

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