Great job. Everything they arranged happened exactly as scheduled with no hitches or questions or problems. I have advised them that I would very happily serve as a reference for them, and I would surely use them again. Read more
The trip was outstanding and the travel company was excellent. Everything went very smoothly and any concerns were quickly addressed and solved. We loved where we stayed overall and our tour guides were phenomenal! The private transfers were a fantastic way to go! Read more
It was a great trip - like an Intensive Italy course! The best part was the tour guides and the smooth logistics provided by our Italy travel agency. The guides were just great across the board - knowledgeable, flexible, kind, open to questions, interesting, had good stories that kept us all engaged, etc. - and the... Read more
Our trip to Italy was just as amazing as I had hoped! Our agent at this Italy travel company organized the transfers and private tours for each of our stops through the country. And each was perfect! The transfers all went extremely smoothly and without a hitch. The tour guides were the absolute best I've ever... Read more
This European Travel Agency: Proactive, consultative, creative in giving ideas to suit our interests. Great customer service. Had a little emergency during the tour (the arranged guide did not pick us up) and had to call their urgent hotline (which I understand was in the middle of the night in the USA), and they... Read more
We decided on the trip almost at the last minute, and we requested a list of places that would be certainly impossible to travel within one week if we were to plan it by ourselves. However, from the beginning stage of planning to the moment we departed Italy, everything was so well organized and communicated that... Read more
We envisioned taking an extensive, in-depth journey throughout Italy, but not being familiar with the various destinations, the highlights that needed to be visited, the hotel quality, and the general rhythm of life in Italy, we decided to hire a travel agency to work with us. It resulted in a very pleasant... Read more
We just returned from our Italian honeymoon last week, and came back with many beautiful, priceless memories. From the memorable gondola ride on the first day to our last day in Rome, there was never a low point during the two weeks and wish we could have stayed longer. All this was possible because of this Italy... Read more
Wonderful experience. I was very pleased with the speed of of our Italy travel company's responses, their understanding of what I wanted, and the complete plan they put together. Their planning was flawless. We were never left guessing about how to get from city to city. I would definitely use them again as well... Read more
This trip was for me to introduce my daughter to our native country. Although a bit of a whirlwind tour due to her limited vacation time, we had a fabulous 10 days. From Rome to Florence to Bologna to Venice, we visited every site we had planned for this trip. All the connections, tours and travel vouchers worked... Read more
My wife and I are in our mid 60s, both seasoned and regular travelers. We very much appreciated the smooth connections throughout our trip to Milan, Verona, Bologna, Florence, Siena, Rome, Capri and Positano that were provided by our Italy travel agency. It is much much easier to travel when you have a car and... Read more
This Italy travel agent and her team are amazing, well organized and effective in listening to our direction. My husband and I had the 'Trip of a Life-Time to Italy'. Our customized tour went off like clockwork over the course of two weeks. Read more
We had some difficulties in the beginning communicating and making changes in the original suggested itinerary. I think telephone conversations would have made this less problamatic. The emails don't give you or the other party an opportunity to discuss ideas and the pros and cons of the ideas.
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.