Italy Travel Agency and Tour Reviews

4.84 stars based on 1115 reviews

Customer reviews: Agents and tour companies servicing Italy tours must maintain 4.25 star minimum rating

Luxury European Honeymoon Review: Switzerland, Italy, Milan, Lake Como, Zurich, Zermatt Skiing

5

for 

by 

Daniel P.

Zicasso and this European travel agency were absolutely fantastic!  Our agency gave us many options for our trip and we customized the entire itinerary.  They gave great suggestions and after we firmed up our plans, every detail was covered.  Every driver was extremely professional and on time and we never had to... Read more

Travel Review : Luxury Italy Vacation, Florence, Rome, Venice, Vatican

5

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by 

Clinton H.

Our agent was such a helpful person and a joy to work with every time we talked. All of our wishes and concerns were addressed and explained. When we wanted a change it was done as soon as possible and the best options were chosen for our trip. Everything that this travel agency planned for us was up to and above ... Read more

Luxury Italy Anniversary Vacation Review: Florence, Venice, Rome Food Tour, Vatican Tour

5

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by 

Gina A.

They were wonderful!  They made a customized trip according to our wishes.They looked after every detail.  The guides they used for tours were outstanding especially in Florence and Rome.  They responded to requests quickly and went above and beyond to make us happy.  Even when we had a couple small questions while... Read more

Travel Review: Luxury Italy Vacation, Rome, Venice, Florence, Pompeii, Herculaneum, Carnival, Forum

5

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by 

Whitney S.

Extremely friendly, helpful travel company that created an amazing trip to Rome/Venice for us.  Great tours, excellent restaurant recommendations, and the perfect combination of activities and down-time.  Wonderful vacation and we so appreciate the effort and details that our Italy travel agency put into our trip... Read more

Travel Review: Luxury Italy Vacation, Naples, Sorrento, Trani, Sicily, Malta, Palermo, Rome, Pompeii, Syracuse, Valetta, Lecce

5

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Gillian W.

The service was excellent. All went smoothly. Our agent rang several times to see that everything was alright. Read more

Luxury Italy Vacation Review: Rome, Florence, Vatican City

5

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by 

Karin C.

This Italy travel agency is ethical and works hard to maintain integrity. When a couple of the tour contractors they booked me with were less than expected, this agency was responsive to comments that the choices didn't represent their interests or services well. Even after the trip was concluded this agency wanted... Read more

Review: Luxury Italy Family Vacation, Rome, Florence, Venice

5

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Valery H.

The trip was outstanding and the travel company was excellent. Everything went very smoothly and any concerns were quickly addressed and solved. We loved where we stayed overall and our tour guides were phenomenal!  The private transfers were a fantastic way to go! Read more

Italy Family Vacation Review: Florence, Tuscany, Venice, San Gimignano, Siena, Rome Segway Tour, Colosseum

5

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Diana C.

It was a great trip - like an Intensive Italy course! The best part was the tour guides and the smooth logistics provided by our Italy travel agency. The guides were just great across the board - knowledgeable, flexible, kind, open to questions, interesting, had good stories that kept us all engaged, etc. - and the... Read more

Review: Luxury Italy Family Vacation, Cooking Class

5

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by 

stacy w.

My agent with this Italy travel company is truly a gem . Her attention to detail and ability to listen to the things that were important to my family is superb. 

My daughters are college age.  This was our first trip to Italy and I truly wanted it to be an experience they would never forget.  My agent made... Read more

Review: Luxury Italy Family Vacation, Venice, Skiing

5

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by 

Kristin N.

Our trip to Italy was just as amazing as I had hoped!  Our agent at this Italy travel company organized the transfers and private tours for each of our stops through the country.  And each was perfect!  The transfers all went extremely smoothly and without a hitch.  The tour guides were the absolute best I've ever... Read more

Luxury European Vacation Review: Italy, Spain, Barcelona, Tuscany, Milan, Florence Segway Tour, Fresco Painting, Truffle Hunting

5

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by 

Karl T.

This European Travel Agency: Proactive, consultative, creative in giving ideas to suit our interests. Great customer service. Had a little emergency during the tour (the arranged guide did not pick us up) and had to call their urgent hotline (which I understand was in the middle of the night in the USA), and they... Read more

Review: Luxury Italy Christmas Family Vacation, Rome

5

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by 

Jing Y.

We decided on the trip almost at the last minute, and we requested a list of places that would be certainly impossible to travel within one week if we were to plan it by ourselves. However, from the beginning stage of planning to the moment we departed Italy, everything was so well organized and communicated that... Read more

Review: Luxury Italy Tour, Rome, Florence, Venice, Siena, Pompeii, Gondola Tour, Tuscan Cooking Class, Market Food Tour

5

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KATHLEEN F.

We would like to thank everyone at this Italy travel agency but especially our travel specialist, for a the trip of a lifetime!  

Everything was exceptional - our specialist worked directly with us to create the itinerary for 4 main city stops (Venice, Florence, Siena and Rome), that included private tours... Read more

Luxury Italy Vacation Review: Rome, Florence, Venice, Sorrento, Amalfi, Ravello, Capri, Sicily, Milan, Pompeii, Vatican Tour

5

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Mario R.

We envisioned taking an extensive, in-depth journey throughout Italy, but not being familiar with the various destinations, the highlights that needed to be visited, the hotel quality, and the general rhythm of life in Italy, we decided to hire a travel agency to work with us. It resulted in a very pleasant... Read more

Trip Review: Luxury Italy Vacation, Florence, Sorrento, Rome, Tuscany

5

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Claire I.

Wonderful experience. I was very pleased with the speed of of our Italy travel company's responses, their understanding of what I wanted, and the complete plan they put together. Their planning was flawless. We were never left guessing about how to get from city to city.  I would definitely use them again as well... Read more

Luxury Italy Honeymoon Review: Rome, Venice, Tuscany, Cinque Terre, Portofino, Gondola Tour

5

for 

by 

Donna and Lane I.

We just returned from our Italian honeymoon last week, and came back with many beautiful, priceless memories. From the memorable gondola ride on the first day to our last day in Rome, there was never a low point during the two weeks and wish we could have stayed longer. All this was possible because of this Italy... Read more

Italy Travel Review: Rome Florence, Venice, Bologna, Pasta Making Class

5

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Corinne R.

This trip was for me to introduce my daughter to our native country. Although a bit of a whirlwind tour due to her limited vacation time, we had a fabulous 10 days. From Rome to Florence to Bologna to Venice, we visited every site we had planned for this trip. All the connections, tours and travel vouchers worked... Read more

Luxury Italy Family Vacation Review: Rome, Florence, Positano, Siena, Tuscany, Milan, Verona, Bologna, Naples, Capri, Amalfi Coast

4

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by 

Tom N.

My wife and I are in our mid 60s, both seasoned and regular travelers. We very much appreciated the smooth connections throughout our trip to Milan, Verona, Bologna, Florence, Siena, Rome, Capri and Positano that were provided by our Italy travel agency. It is much much easier to travel when you have a car and... Read more

Trip Review: Luxury Italy Vacation, Florence, Rome, Sorrento, Isle of Capri, Tuscany, Vatican Tour, Verrazzano Castle Dinner & Wine

5

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by 

Donna H.

It could not have been any better.  Our Italy travel agent planned an unforgettable trip for us....first class all the way.

Your overall comments on Zicasso
Checked out different agencies on the Internet and just liked what I read about Zicasso. Great experience from someone who is truly not a... Read more

Luxury Italy Vacation Review: Rome, Sorrento, Capri, Florence, Tuscany, San Gimignano, Capri, Pompeii, Uffizi Galleria, Vatican,

5

for 

by 

Victoria Dahl V.

This Italy travel agent and her team are amazing, well organized and effective in listening to our direction.  My husband and I had the 'Trip of a Life-Time to Italy'.  Our customized tour went off like clockwork over the course of two weeks. Read more

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