Italy Travel Agency and Tour Reviews

4.81 stars based on 852 reviews

Customer reviews: Agents and tour companies servicing Italy tours must maintain 4.25 star minimum rating

Italy Travel Review: Romantic Honeymoon Vacation in Italy, Rome, Florence, Siena, Venice, Wine Tasting

5

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Julie F.

This Italy travel specialist helped us with the most wonderful honeymoon trip to Italy! They worked with us to create a personalized itinerary and even surprised us by having wine waiting for us at two of the hotels on our trip. We went back and forth a lot as we decided where we wanted to go, and all... Read more

Luxury Italy, Greece and France Travel Review

4

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Joel M.

Great experience and it would not have happened as smoothly if it wasn't for the tour company that we found through Zicasso. Read more

European Vacation: Paris, Venice, Lake Como, Pisa, Cinque Terre

5

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Sunibel S.

Our travel agent did a wonderful job of customizing my dream vacation in Europe. She took the time to ask me the necessary questions to understand what i was looking for and offered suggestions as well based on her own experience. The hotels she picked were wonderful and the cities visited were spectacular! I would... Read more

Italy Family Vacation: Rome, Florence, Museum Visits, Private Tours

5

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Mimi T.

The travel company provided a wonderful plan---beautiful hotels, perfect itinerary, wonderful guides, timely services. All arrangements and details worked out perfectly (except a train station confusion that was our issue). So grateful for each part of the plan because it was our first trip---and with a teenaer and... Read more

Italy Travel Review: Milan, Lake Como, Florence

5

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Mimi L.

Overall, this trip was fantastic!! Everything was arranged for us to the point that we just had to show up and someone took care of us from there. Before departure, all of our vouchers were sent to us along with a detailed itinerary of each day and activity, down to the name of the person picking us up. If... Read more

Italy Vacation Review: Asti, Alba, Tuscany, Barolo & Barbaresco Wine Tours, Fine Dining

5

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Laurie M.

Our agent from the Italy tour company made our planning much less stressful, which we needed for our first trip to Italy. She was very flexible with us and our very focused travel ideas. She broadened our views and helped us get everything we wanted out of our time in northern Italy.  Read more

Italy Vacation Review: Amalfi Coast, Sorrento, Rome

5

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dennis m.

Our time in Italy was fabulous. It was stress-free having all travel arrangements made for us. The drivers were always prompt to pick us up from the train stations and hotels. Our driver in Sorrento was especially enjoyable. His English-speaking skills were most appreciated, as was his commentary on the sights and... Read more

Italy Travel Review: Tuscany, Pisa, Lucca

5

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Maribel R.

The trip was wonderful. All the drivers and guides were excellent. Special mention to the guide who took us through Tuscany including Pisa and Luca cities. He was very communicative.  Read more

Italy Travel Review: Florence, Siena, San Gimignano, Rome

5

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Valerie P.

The Italy travel company that I used was very responsive to my needs. I ended up needing to change some things about my trip and my agent was very helpful in answering my phone calls and emails to help me figure out what I needed to do. The itinerary provided was also fabulous.  Read more

Italy Travel Review

4

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robert e.

Very professional, responsive, and knowledgable about Italy. Read more

Italy Travel Review: Rome, Venice, Cinque Terre, Pisa, Florence

5

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Doris K.

My husband and I traveled to Italy in September 2013.  I worked with a travel agent from an Italy tour company to plan my husband’s and my first trip to Italy.  We visited Rome, Venice, Cinque Terre, Pisa and Florence.  We cannot say enough about how well planned out the trip was. Our travel agent prearranged all... Read more

Italy Travel Review: Rome, Positano, Lucca, Venice, Truffle Hunt

5

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Marti B.

Italy, WOW! This was a wonderful trip planned by a knowledgable professional travel agent. The thorough planning was evident in the fabulous hotels, spectacular tours and comfortable, efficient and timely transportation.  There were so many sights to see but our travel agent helped us to focus on our "must see" ... Read more

Italy Family Vacation: Rome, Florence, Pisa, Lucca, Venice, Dolomites Skiing

5

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Anita L.

Exceeded expectations! With a prompt personal return from our initial inquiry, our travel agents were able to quickly create the experience we were envisioning. We wanted to visit Italy as a family (2 adults and 2 teenagers). We had a few ideas and some time constraints (see the highlights, visit family, go skiing... Read more

Italy Travel Review

2

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Gregg K.

I just finished a trip to Italy with my family.  The trip itself was great, but the experience with the agent was mediocre.  Here's why:

1.  Our travel agent was not terribly responsive.  We had to wait to hear back on questions sometimes several days when we asked for information.

2.  After we paid... Read more

Sicily, Italy Travel Review: Palermo, Ragusa, Siracusa, Cefalu, Mount Etna

5

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Alan D.

Our tour in Sicily was FANTASTIC. Everything you promised was delivered and even more. Our driver and guide for the many days went out of his way to make our time memorable. We would highly recommend him without reservations to all our friends.

Our guide's knowledge of the area and the history was amazing.... Read more

Italy Vacation Review: Florence, Uffizi Gallery, Venice, Rome, Vatican City Tour

5

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Evelyn V.

They have experienced staff that helped plan our honeymoon, taking into consideration everything we wanted to do! Read more

Italy and Croatia Honeymoon: Rovinj, Venice, Cinque Terre

4

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Kaitlin M.

Our trip to Croatia and Italy was wonderful!  Working with our tour operator was a great experience, and we found them to very knowledgeable and easy to work with.  As other reviewers have said, having a conversation on the phone early on in the process can help make the planning process much smoother.  But we ... Read more

Italy Anniversary Trip: Rome, Vatican City, Florence, Tuscany, Cinque Terre

5

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Ryan H.

We had the trip of a lifetime! I can't have imagined anything better. Our travel agents were fantastic and extremely helpful. They took our inputs and crafted a dream. We are already working with this Italy tour company on ideas for our next trip. Read more

Italy Honeymoon: Amalfi Coast, Sorrento, Naples, Tuscany, Chianti

5

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Natalie H.

Everything was perfectly planned and went very smoothly! Our contact was able to answer questions even when we were on the trip! Read more

Italy Family Vacation

4

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vineesh b.

OVERALL, THE TRIP WAS GOOD AND ORGANIZED AND THE WHOLE FAMILY ENJOYED IT. Read more

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