Custom Italy Tours Reviews

4.856755
4.86 out of 5 stars
4.86 stars based on 1850 reviews

Real customer reviews for Zicasso’s Italy tours referral service.

We match travelers with top travel agents and tour companies.

Review: Tour of Italy & Switzerland, Milan, Verona, Stresa, Bellagio, Lake Como, Lake Maggiore

5

by traveler 

Gordon R.

We learned about Zicasso Handcrafted Travel while researching our vacation in Italy. The reviews we read were all very good. After we sent our initial email inquiry we received a response within 48 hours. Our travel consultant was very helpful and responsive throughout the entire selection process and afterwards... Read more

Travel Review: Luxury Italy Anniversary Trip, Florence, Tuscany, Amalfi Coast, Food & Wine, Romance, Adventure, Music

5

by traveler 

Jim D.

For our 25th Wedding Anniversary, we wanted to make our trip special and Italy was our dream destination.  After some research on-line it was easy to get overwhelmed by the options, destinations and even after reading what many other operators offered, we weren't sure it was going to be what we wanted.  Thankfully... Read more

Travel Review: Luxury Italy Family Vacation, Florence, Venice, Tuscany Cooking Class

5

by traveler 

Brooke B.

This trip was put together incredibly well. We flowed from day to day seamlessly. We visited 8 different cities in Italy and at every turn experienced the most authentic, high quality accommodations and services. Our agent thought of everything and matched us with special people and places that we never could have... Read more

Travel Review: Italy Vacation, Rome, Florence, Lake Como, Capri, San Gimignano, Boat Tour

4

by traveler 

Lauren B.

Great company - virtually every detail is planned out.  Read more

Travel Review: Luxury Italy Family Vacation, Rome, Venice, Florence, Tuscany, Cinque Terre, Hot Air Ballon Ride, Vespa Tour

5

by traveler 

Kim S.

This was our first trip to Italy and we could not have picked a better company to help plan our itinerary!  They did an unbelieveably amazing job.  We traveled to Rome, Florence, Venice and Cinque Terre. Every driver, tour guide, hotel and suggestion was incredible.  Our hotels were beautiful and the staff so... Read more

Travel Review: Italy Tour, Rome, Positano, Capri, Tuscany, Positano, Boat Tour, Vatican & Colosseum Tour, Wine & Cusine

5

by traveler 

Casey C.

I was a little hesitant to use a travel agency I found online and knew nothing about but decided to give it a try and happy I did....they were amazing!  I got hooked up with this travel agency through Zicasso.  The agency was so thorough and friendly from the start.  I had several phone calls with them going over... Read more

Travel Review: Italy Tour, Rome, Venice, Rapello

5

by traveler 

Cheng Wen W.

It was almost perfect for the trip. Best private drivers, cars and tour guides. Especially for the tour guide in Venice and the driver who pick us up to the Rome airport.

She (sorry I forgot her name) is an intimate person and also a perfection tour guide. She found the flood-tide when we left the hotel by... Read more

Travel Review: Italy Solo Tour, Rome, Florence, Tuscany, Pompeii, Amalfi Coast, History, Biking, Hiking, Art

5

by traveler 

Trina L.

Loved this trip!! My agent made my dream trip come true. She made fabulous suggestions during our initial conversation and spent time getting to know me,  my activities, and interests to make this something memorable for a lifetime.   Every tour,  driver,  connection,  and hotel was handled and was exactly what I... Read more

Travel Review: Italy Family Vacation, Rome, Naples, Venice, Florence, Pompeii, Capri Boat Tour, Colosseum

5

by traveler 

Kristin K.

This company knows the business.  Every tour was planned perfectly down to the length of time and catering to our kids and thier needs and desires.  It was a dream.  I could Email if I had any problems or even silly questions about tipping a driver.  They responded immediately.  They know the country, thier people... Read more

Travel Review: Luxury Italy Graduation Trip, Florence, Tuscany, Rome, Positano, Venice, Capri Sailing Tour, Biking, Wine Tasting

5

by traveler 

Judy S.

Our recent trip to Italy which included Tuscany,Florence,Venice,Positano and Rome was one of the most memorable trips we have taken. My husband and I, and our two children (16 and 18) had an incredible time. The travel company was wonderful to work with and designed an itinerary which was perfect for our family.... Read more

Travel Review: Italy Vacation, Rome, Lecce, Matera, Pompeii, Amalfi Coast Boat Tour, Culture & Cuisine, Wine & Romance

5

by traveler 

Fran H.

My 18 day trip to Italy was an absolute delight and this travel company made it so.   My husband and I had arranged our own air travel in and out of Rome....but our agent filled in the days and nights with a fantastic, well-paced itinerary that gave us lots of interesting tours, great tour guides, professional... Read more

Italy Family Vacation Review: Rome, Sorrento, Naples, Capri, Boating, Pizza Making Class

5

by traveler 

Nicole M.

This was the first trip to Europe for our family of four, and it went absolutely flawless thanks to the planning and support of our travel agent!   She planned an amazing itinerary with the perfect balance of leisure and activities for our children.   We were nervous to choose an agent based in Italy, but it turned... Read more

Travel Review: Luxury European Tour, England, France, Italy, Switzerland, Zermatt, Lake Como, Loire Valley, Cotswald, Lucerne

5

by traveler 

Kashyap K.

This travel company distinguished itself from the outset when our agent insisted we talk on the phone, rather than email, to get a feel of what type of accommodations, experiences, and activities our family enjoyed. This allowed her to quickly customize our trip using the volumes of information that I had gleaned... Read more

Travel Review: Italy Family Vacation, Rome, Florence, Venice, Culture, History, Cuisine

5

by traveler 

brian w.

We had the greatest trip!  This agent- hands down a traveling stud.  It did not matter what time we called or text, he was always available. We started in Venice and ended in Rome. Our agent booked our flights, handle the hotels and all the private tours.  This was our first time over seas and he made perfect.  I... Read more

Travel Review: Italy Graduation Vacation, Rome, Venice, Florence, Siena, Cinque Terre, Lake Como, Amalfi Coast, Pompeii

5

by traveler 

Sarah S.

The trip was fantastic.  We were very happy with our agent and the accommodations that he provided.  He made the trip seamless and memorable.  He was also very good about answering questions and helping in any way he could. Read more

Travel Review: Luxury Italy Tour, Rome, Venice, Cinque Terre, Gondola Tour

4

by traveler 

Olga E.

My husband and I recently used this travel agency to help us plan and customize our 10 day Italian vacation. It was a very easy process and everything was taken care of via email. It was extremely convenient to work with a planner individually who booked tours based off of our interests. Our trip was personalized... Read more

Travel Review: Italy Tour, Rome, Venice, Amalfi Coast

5

by traveler 

Kevin L.

I usually plan trips myself, but this was special. I wanted help planning our first trip to Italy to celebrate our 20th anniversary. Our travel agency was fantastic. I highly recommend them. They put together a full featured package. Then we asked for adjustments to accommodate our style and budget they did that as... Read more

Review: Luxury Italy Vacation, Rome, Amalfi Coast, Pompeii, Naples, Capri Boat Tour, Vatican, St Peter's Basilica

5

by traveler 

Kate A.

Our agent was a joy to work with and our trip was amazing. She was quick to respond to my first communication and I found her phone interview helpful. After we went back and forth a bit, the itinerary was exactly what we were looking for and within budget. We had never been to Italy and wanted to make sure we made... Read more

Travel Review: Luxury Italy Family Vacation, Rome, Florence, Venice, Tuscany, Pompeii, Cinque Terre, Murano Bead Making Class

5

by traveler 

Peggy B.

Hello,  I am so happy I found the Zicasso web site.  And I am happy to write a review, because that is how I selected Zicasso, by reading their previous customer reviews.  I selected this travel agency to help me plan a custom family trip for my husband, me and my two teenage children.  I have been to Italy several... Read more

Travel Review: Italy Honeymoon, Rome, Sorrento, Pompeii, Beaches & History

5

by traveler 

Meredith M.

Wow! We had an absolutely amazing trip. Our travel agency was a wonderful company to work with. 

Our travel agent was great. We had a lot of questions as we began to plan the trip, and she patiently answered each and every one. She was very responsive and always willing to hop on a quick phone call. Once... Read more

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