Italy Travel Agency and Tour Reviews

4.82 stars based on 817 reviews

Customer reviews: Agents and tour companies servicing Italy tours must maintain 4.25 star minimum rating

Review: Luxury Italy Tour, Florence, Montepulciano, Umbria, Siena, Tuscany, Volterra, San Gimignano

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Laurie H.

Our agent and his team at at this Italy travel company worked very hard to ensure our needs were met, and if anything, given some of the short notice on our decisionmaking, I thought they did a very good job. Our agent and his team picked out great accommodations for us in Umbria, Siena and Florence.
They... Read more

Italy Trip Review: Rome, Venice, Florence, Siena, Cinque Terra, Lake Como, cooking class, wine tour

5

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Joanna B.

I had never been to Italy and wanted to make sure it was the trip of a lifetime in case I never get to go back. Our Italy travel agency was the first agency to contact me and the most responsive to my requests for more information, and for changes as we got deeper into the planning process. We had two issues with... Read more

Italy Family Vacation Review: Rome, Florence, Sorrento, Tuscany, Amalfi Coast, Capri Boat Tour, Pizza & Gelato Making Class

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Jann K.

Within 24 hours of contacting Zicasso I was put in contact with two companies.  I began to work with our Italy travel company's two agents who put together a preliminary plan .  They listened to my requests, understood what type of vacation I  wanted, gave suggestions and particularly helpful, how to avoid certain... Read more

Italy Travel Review: Venice, Florence, San Gimignano, Rome, Amalfi Coast, Gondola Ride, Guided Art & History Tours, Wine Tasting

5

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Robin G.

This was the trip of a lifetime!!! Our Italy travel specialists, namely Hillary, was over and above anyone I have ever worked with. Every detail was covered, every question answered, the hotels were exceptional, the excursions were wonderful! I could go on and on. I had started to recommend them before we left and... Read more

Italian Honeymoon Review: Venice, Florence, Rome, Dolomites, Vatican, Accademia Gallery, St Mark's Square, Grand Canal Boat Tour

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Matt P.

What an amazing time. Every moment was planned to perfection with our traveling preferences in mind. Read more

Italy Trip Review: Venice, Assisi, Florence, Rome, Tuscany, Uffizi Gallery, Victor Emmanuel Monument, Vatican, Cooking Class

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Diana D.

My husband and I wanted this "trip of a lifetime" to Italy to go well and I didn't have the hours to research and then be sorry if I didn't choose right so our Italy travel company's customized travel plan was perfect!  I had put my name into Zicasso to say where we wanted to go and 2 travel agencies that... Read more

Travel Review: Luxury Italy Family Vacation, Sciacca, Rome, Sicily, Family Heritage & Ancestry Tour

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Irene K.

Our trip to Italy was perfect!   We had a limited amount of time, wanted to go specifically to Sciacca, Sicily and Rome and we were taking my 86 year old mother and 16 year old daughter both of whom had never traveled internationally.   This travel agency was not only able to design a very efficient itinerary,... Read more

Trip Review: Graduation Vacation in Italy, Rome, Florence, Venice, Vatican, Ostia Antica, Roman Forum, Colosseum, Borghese Gallery

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Deborah O.

Roberta with my Italy travel agency was great. She helped me set up my trip on very short notice and we were very happy with all the services she set up for us including hotels, train tickets, drivers, private and group tours and restaurant recs. Everything went off without a hitch and she was always available for... Read more

Italy Travel Review: Luxury Vacation, Amalfi Coast, Naples, Pompeii, Positano, Sorrento, Sicily, Mt Etna, Archaeological Sites

5

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Mary Bryna S.

We found Diana charming, knowledgable and exceedingly accommodating. The trip was exactly what we wanted and the guides were excellent, highly educated and with deep knowledge (although not all spoke english at a high level). The sights were spectacular and the pace was brisk...exactly what we wanted. Read more

Italy Travel Review: Family Vacation, Rome, Umbria, Florence, Verona, Milan, Bologna, Family Ancestry

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Dean M.

We experienced an amazing family rip to our ancestral home because of the superb customer service we received from Daniela and her Italy travel company. We received a complete and detailed copy of our daily itinerary before leaving, together with hotel registrations and vouchers. Names and phone numbers of all... Read more

Travel Review: Italy Family Vacation, Rome, Lake Como, Venice, Milan, Florence, Parma, Gondola Ride

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Lori A.

We had an amazing Italian vacation!! Each hotel was lovely, the drivers were all punctual and pleasant, the tour guides were first rate and knowledgable and the recommendations were useful. This was our best family vacation to date! I will definitely recommend them to my friends without hesitation. We would... Read more

Italy Travel Review: Florence, Tuscany, Venice, Rome, Vatican, Murano glass factories, Trastevere food tour

5

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Joyce L.

We were extremely happy with our travel agency.   They selected great hotels and tours for us and accommodated all of our requests.  Our agent who assisted us, also made restaurant recommendations which were excellent.   I would highly recommend them. Read more

Travel Review: Luxury European Vacation, Croatia, Italy, Montenegro, Dubrovnik, Hvar, Split, Plitvice Lakes, Rovinj, Pula

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George C.

One of my best trips I've had so far in recent memory, albeit not one without some issues (which I believe none of the fault should fall with the travel company I used). Our agent at this European travel agency was awesome. She helped me plan my whole itinerary, including suggestions on restaurants and made sure we... Read more

Trip Review: Luxury European Vacation, France, Italy, Spain, Paris, Barcelona, Rome, Camp Nou, Le Louvre, La Sagrada Familia

5

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Richard H.

This travel agency was outstanding. They did a tremendous job of scheduling the trip according to my requests. The agents were pleasant and accommodating. The trip was beyond my expectations. Read more

Italy Travel Agent Review: Italy Vacation Package, Rome, Tuscany, Florence, Amalfi Coast, Vatican, Sistine Chapel, Fonte de Medici

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Megan T.

This was our first time to Italy and our agent was amazing -- from our first email exchange to our final phone conversation. She left no detail untouched and customized our tour to our preferences. Instantly I connected with her and the love she expressed for her country. We recommend this Italy travel agency! Read more

Luxury Travel Review for Italy: Florence, Rome, Venice, Gondola Ride, Vatican and Colosseum Tour, Art and History Tours

5

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Grace K.

Hilary from our Italy travel company did a fantastic job of helping me organize a last-minute trip to Italy. She put together an itinerary that matched our interest in history, art, and culture while staying within our budget. The tour guides were excellent, and the hotels were wonderful, especially our hotel in... Read more

Luxury Italy Birthday Vacation Review: Venice, Bologna, Florence, Amalfi Coast, Food Experience Tour, Wine Pairings, Gondola Ride

5

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Laura H.

I was hesitant about working with a travel agent, let alone one whom I was referred to through a website. However, mid-January we realized we were in a bind - we had not made any formal arrangements for our vacation and we planned on taking our trip in April or May. It was at this time that I learned of Zicasso and... Read more

Luxury Italy Travel Review: Sorrento, Positano, Rome, Ravello, Amalfi Coast, Pompeii, Private Boat Ride, Cooking Classes

5

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Michael C.

We just got back from our trip to Sorrento, Positano, and Rome, and had a fabulous time. This Italy travel agency did a great jobbing helping us plan the trip. Everything went perfectly smooth with the 3 hotels, the drivers that were used, and the excursions we took. Our agent personally visited the hotels we... Read more

Luxury Italy Travel Review: Sorrento, Rome, Capri, Pompeii, Ravello, Historical Ruins Tours, Vatican Tour, Thermal Spas

5

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Franny T.

Our agent with this travel company put together a fantastic vacation to Italy for us! We contacted her just 3 weeks before our departure and she got us an itinerary right away. We enjoyed all the hotels and tours, and all of our transfers went smoothly. Read more

Luxury Italy Travel Review: Positano, Rome, Florence, Venice, Capri, Vatican Tour, Boat Grotto Tour, Tuscany Wine Tour

5

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Mike B.

FANTASTIC TRIP!!  Hilary at our Italy travel company did a marvelous job making all the arrangements for our 10 days in Italy. The accommodations were excellent- all hotels/B&B's were in perfect locations so we could get the local "flavor"-yet close enough to get to all of the major attractions we wanted to see... Read more

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