We had a great trip. We really appreciated the recommendation from our travel company for our European river cruise. The tour operator was a fantastic company that demonstrated its focus on customer service from the moment we got on-board to the moment we disembarked. Our agent's hotel recommendations in Amsterdam... Read more
We had an awesome experience with this European tour company. First and foremost, they are extremely trustworthy and responsive. They did everything that they said they would do. They helped us design an itinerary that worked really well and enabled us to see/do everything we wanted to, much better than if we... Read more
This following comment is about the tour company, not the travel agency we work with: We did not know that Brendan "just" booked the Danube tour through AMAWaterways. When we arrived in Prague, we were looking for someone with a Brendan sign, not one with Amacello (name of the ship). The extra tours in Istanbul... Read more
As this was our first ever experience with a non Malaysian tour agent and our first trip to Eastern Europe , we were anxious but was very pleasantly surprised by the well organised itinerary and accommodation. Thank you to this European travel agency.
This European travel agency did a great job coordinating our trip. They arranged every day for us and worked with us to make sure the trip matched what we wanted. Every driver we used arrived early, drove a spotless car, knew exactly where he was going, and was very polite and agreeable. Our three tour guides were... Read more
Excellent tour given the very short time line I had. They put the tour together in less than two weeks. My tour guides in Prague and Budapest were superb. Our agent did a great job keeping our tour organized. I'd highly recommend this travel company. Read more
We were very pleased with the service provided by this European travel company,our agent was particularly helpful in crafting our itinerary to match our budget and personal tastes in accommodations. When we had a weather delay on our first flight and missed our connection, she and another agent were extremely... Read more
This European travel company crafted a memorable 32-day trip to the Balkans for us. We worked with our agent to develop the itinerary, find a good price point and go through all the details. He provided several drafts as we honed down to our final agenda in a very professional and efficient manner. Having all... Read more
My wife and I and another couple asked this European travel company to plan a trip for us to Berlin, Prague, Vienna and Budapest, with a stop in Cesky Krumlov and a separate visit by our friends to the High Tatras and Krakow. With the exception of a coupe of glitches in Berlin (the hotel, while very nice, was not... Read more
Very satisfied. with just a few suggestions for improved service. They had to make many, many, arrangements and they all went off without a problem except in one case, where the hotel/apartment did not know that the travel company handles all the transfers and has paid for them in advance. Read more
We had wonderful time on our trip to Budapest, Vienna and Prague. Talked to our travel agents several times in the planning process. They put together an amazing trip for us. Easy to work with and very knowledgeable with regard to the region. The hotels were all in a great location and very comfortable. Read more
We often make our travel arrangements directly, but were running out of time when we came to Zicasso for help about 5 weeks before we wanted to depart for Croatia. Our travel agent was very responsive and helpful in finding our international flights and putting together an itinerary on short notice - we finalized... Read more
Very good travel planning. Great hotel recommendations. Detailed information on travel plans and options for each destination. Set up drivers for transportation - both locally and for travel between cities. Arranged local tour guides for walking tours and local sightseeing. Provided a phone for local calls. Read more
This Austria, Czech Republic, Hungary, and Slovakia tour company was fabulous. They really listened to where I wanted to stay (in very good boutique hotels in Old Town near major attractions and restaurants), and arranged good cars and drivers between cities so we could add another town or city enroute from Prague... Read more
Vlasta with this travel company was wonderful. She was able to work with me and my specific and somewhat complicated needs. She put together a seamless itinerary with lovely accomodations and driver.
She had endless patience with my many questions. She definitely went the extra mile to give us a great trip.... Read more
We had a great time. The travel company did an excellent job of selecting hotels that were affordable, but also well-located, clean and welcoming. The train schedules were just what we wanted and it was great to be able to just show up, board the train, find our reserved seats and enjoy the journey. The only... Read more
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