There are no words to describe that absolutely perfect, incredible trip that we took in November 2015 to Australia, New Zealand and Fiji. In my honest opinion, this trip was perfect because of all the effort put forth by our travel agent with this company.
To start with this trip was a 40th birthday gift... Read more
Rick was our agent and we feel he did an outstanding, superb, wonderful job. My wife and I have made several trips overseas and were a little concerned about going on a three country trip on our own. But we have to give Rick major props!!! All our transfers, tours and connections went exactly as scheduled.... Read more
Our travel agency really listened to what we were asking for, and put together a trip with a perfect mix of adventure and relaxation. Starting out, we knew nothing about the various islands and resorts, and it would have been incredibly time consuming trying to research all that ourselves. Having this company... Read more
Our vacation holiday trip that Diane from this South Pacific travel agency put together for us was off-the-chart amazing! After finding her on Zicasso -(I saw a bit of web advertising) I contacted her giving her our places we wanted to visit - including New Zealand, Australia and Fiji - and how much we... Read more
We're a bit late in writing this review but only because we were so relaxed after our incredible honeymoon!
Rick was an incredible travel agent from beginning to end. He was very honest with us through the process and guided us to a better location than what we had originally envisioned. We had set out... Read more
The trip was excellent. Overall it was outstanding. We will recommend this South Pacific travel company without hesitation. When we think about the geography covered, the length of the trip (29 days), the activities/tours and people we met along the way we are extremely satisfied with our agent from this travel... Read more
Diane did a wonderful job at listening to what I wanted to do on this surprise trip form my wife. She matched excursion, accommodations and timing to create a wonderful experience. The results was a positively wonderful vacation experience which will be remembered for a lifetime.
Due to our age, my wife and I wanted to plan and experience a "once-in-a-lifetime" vacation while we are still able to enjoy it. We started by contacting Zicasso in early March 2013 if I remember correctly. 2 companies responded. A co-owner of a competing company responded, made many promises, and failed to meet... Read more
This was our first time using a travel agency and it was a very positive experience. Our agent helped us plan a wonderful 5-week trip to Australia and Fiji. She was always prompt in responding to all our many questions and requests either by phone or by email. All the tours she arranged were excellent with... Read more
OMG! We had the BEST time! I had my list of things I wanted to do and 6 days to do them in. Jennifer, our Australia and Fiji travel agent, put it together and we had a BLAST! It was perfect! The tours and side trips we did were with guides that really cared about our needs and knew an incredible amount about what... Read more
Jillian from our New Zealand tour operator was incredible.. She listened to our likes and dislikes and tailored a trip for us that she felt would offer the best of New Zealand and still accommodate our particular needs (we wanted to spend two days with friends in the Bay of Islands). She tweaked the reservations... Read more
This was a mother daughter trip that was planned by Diane at this South Pacific travel agency. She worked hard to understand what we were interested in doing and seeing while abroad and she succeeded. My mom and I had the most amazing time and we were able to sit back, relax and enjoy the trip without having to... Read more
This travel agent and her team are extremely thorough and they work hard to make sure you have everything you need. All the airport transfers were by private car and they went flawlessly. The hotels and other accomadations were all top notch. The private tours were excellent! All in all it was a wonderful trip. One... Read more
This was my first and last time using a travel agent to assist in planning a vacation. We had an absolutely wonderful trip, but I felt like we could've done a better job planning our trip ourselves and made it more specific to our needs. We expressed early on in our travel planning that we were young travelers... Read more
Jonathan was extremely responsive and came up with excellent vacation plans. Every hotel he chose for us was great, and well located to allow us to easily travel around each city. His choice of hotels in the Blue Mountains was superb and truly memorable. All of our questions were promptly answered, his suggestions... Read more
The trip was fantastic and our travel agency did a wonderful job in making it happen. We had a rough idea of what we wanted and our agency worked with use to identify what was important, made many suggestions about opportunities and activities, and tolerated our changes, all with good humor and professionalism. ... Read more
Our travel company and more specifically our agent was a huge asset to our honeymoon planning. Not only was she able to provide helpful suggestions and efficient planning skills but she knew when to push back on a crazy idea that would have failed and when to sit back and let us mold out trip into the ideal... Read more
I am not really sure how I came across the Zicasso website or how I got agent this agent to help me plan my trip to New Zealand and Australia but however it came about, I lucked up on both! My trip was over a month long and also included Tahiti and Fiji. When I first received the 48 page suggested itinerary, I... Read more
Our trip was fabulous. Our agent listened carefully and understood that staying at nice hotels was very important to us. Our rooms at the hotels were consistently the best in the hotel, with amazing views, and lovely amenities. At the hotel in Sydney, we were in a corner room on the 22nd floor with panoramic... Read more
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