Diane did a wonderful job at listening to what I wanted to do on this surprise trip form my wife. She matched excursion, accommodations and timing to create a wonderful experience. The results was a positively wonderful vacation experience which will be remembered for a lifetime.
Due to our age, my wife and I wanted to plan and experience a "once-in-a-lifetime" vacation while we are still able to enjoy it. We started by contacting Zicasso in early March 2013 if I remember correctly. 2 companies responded. A co-owner of a competing company responded, made many promises, and failed to meet... Read more
This was our first time using a travel agency and it was a very positive experience. Our agent helped us plan a wonderful 5-week trip to Australia and Fiji. She was always prompt in responding to all our many questions and requests either by phone or by email. All the tours she arranged were excellent with... Read more
OMG! We had the BEST time! I had my list of things I wanted to do and 6 days to do them in. Jennifer, our Australia and Fiji travel agent, put it together and we had a BLAST! It was perfect! The tours and side trips we did were with guides that really cared about our needs and knew an incredible amount about what... Read more
Jillian from our New Zealand tour operator was incredible.. She listened to our likes and dislikes and tailored a trip for us that she felt would offer the best of New Zealand and still accommodate our particular needs (we wanted to spend two days with friends in the Bay of Islands). She tweaked the reservations... Read more
Fantastic trip. Our South Pacific travel agency and our travel specialist, Rick did a fantastic job in arranging the trip. He went over day to day activities before we left for the trip. Everything went smoothly and in time. All the Hotels. daily trips. guides , pickups, drop offs were v. well done. We covered... Read more
Our travel specialist with this South Pacific travel company listened to our wishes and helped to guide us to the trip of a lifetime. Our agent was able to put together a Fiji trip for us that was both relaxing and exciting. We were ushered to transfers and new destinations without feeling lost or rushed. We... Read more
This was the perfect trip! Crafted by a wonderful agent, Rick. He really made this happen in a short period of time with not a lot of super specific details on our end. He managed to use his years of expertise on the South Pacific to match us with the most incredible resort. It was such a wonderful surprise!! And... Read more
Our trip was great! We started with our agent at this South Pacific travel company and she handled everything we needed. From helping us plan our long awaited vacation, to smoothly and efficiently handling a flight cancellation, that was in no way related to her services. She was there if we needed her at anytime... Read more
This South Pacific travel agency planned a wonderful trip for us. We had never been to Australia, New Zealand or Fiji before, so had no idea where to start as far as planning a vacation. Our travel agency gave us some great suggestions, but were also flexible and adapted their suggestions so we ended up with the... Read more
Our agent tailored our trip to our specific requests. We had a wonderful time in New Zealand, Ausatralia, and Fiji. Our tours within New Zealand and Australia were very well done. We would recommend anyone who has a desire to visit New Zealand to talk with our agent.
I have nothing but positive things to say about our travel agent and the Fiji tour company. My fiance and I were planning our honeymoon to Fiji and had done a lot of research on our own, but still - with a destination that's so far away and that we were so unfamiliar with, we wanted some help. From my first... Read more
We had great experience with our travel agent from the Australia tour company. First with very complicated and really tough schedule for our trip where she really managed to fulfill all our wishes, and later on with her endless help with all the problems that we came into completely out of the blue - first with not... Read more
Thank you for matching us with a knowledgeable travel agent. He took the stress out of planning our dream destination to Fiji, Australia and New Zealand. I will not hesitate to use Zicasso for future trips. Read more
We used a travel agency from Zicasso for our trip to Fiji and Australia. They were great. They helped us every step of the way. It was so stress free we could just relax and look forward to what destination awaited us next. Read more
The travel company got the job done but was frustratingly unresponsive at times. In addition, on two of our flights (one of which was a 12 hour flight), the travel company did not book us into seats next to each other. They were, however, very patient with our many requests and set up a very good itinerary for an... Read more
Our Trip was absolutely wonderful. More than we could have ever hoped for. The travel arrangements made by our travel agent were "spot on", he didn't miss one thing. Every shuttle was there, every tour picked us up on time, and the accommodations were all very different from each other, and just refreshing and... Read more
We used a New Zealand travel agent to plan our honeymoon to Fiji and New Zealand, and everything was wonderful. She was very responsive to emails and helped us to plan the perfect trip. She checked in with us when we were in Fiji, to make sure everything was ok (it was more than ok! the Tokoriki Resort was... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.