Our travel company worked very hard to accommodate all of our needs and desires. The trip was extremely well planned and well organized and there were no problems whatsoever. The hotels were perfect, especially the Aria Hotel in Prague. Read more
We had an awesome experience with this European tour company. First and foremost, they are extremely trustworthy and responsive. They did everything that they said they would do. They helped us design an itinerary that worked really well and enabled us to see/do everything we wanted to, much better than if we... Read more
This following comment is about the tour company, not the travel agency we work with: We did not know that Brendan "just" booked the Danube tour through AMAWaterways. When we arrived in Prague, we were looking for someone with a Brendan sign, not one with Amacello (name of the ship). The extra tours in Istanbul... Read more
Just returned from a week long wonderful trip to Prague and Vienna booked by our agent at this European travel company. Our agent booked our hotels and airport transfers and arranged for two city tours and a day trip to Cesky Krumlov. Both hotels were ideal for our trip - great locations, friendly staff, clean and... Read more
This was my wife and my second time using Zicasso to find a travel specialist for a trip. Our first experience, on a trip to Argentina was truly outstanding. This trip was a vacation to Hungary, Austria, and the Czech Republic. Given the different part of the world for this trip we were connected with different... Read more
The trip is excellent, and the travel company is satisfied. The feedback from the travel company is in time, the itinerary is reasonable. During the trip, whenever I've got questions, it is easy to get the support and response from the travel agent. So overall, it is a very good experience. Read more
As this was our first ever experience with a non Malaysian tour agent and our first trip to Eastern Europe , we were anxious but was very pleasantly surprised by the well organised itinerary and accommodation. Thank you to this European travel agency.
Over all the trip was a success. One time our driver did not pick us up from the hotel to the airport and we were not given a local cell phone in Berlin even though we were told the driver would give us one. Read more
Excellent tour given the very short time line I had. They put the tour together in less than two weeks. My tour guides in Prague and Budapest were superb. Our agent did a great job keeping our tour organized. I'd highly recommend this travel company. Read more
Hilary did a fantastic job planning our trip-2 weeks in Italy, a few days each in Chur, Switzerland, Salzburg and Viennna, Austria, and Prague. The four of us gave her our "wish list" for the trip and she really came through. Everything from the hotels to the drivers to the tours went off without a hitch. Highly... Read more
Our trip was amazing! We ended up deciding on a European trip at the last minute and our travel agent worked very efficiently and effectively with our time constraints. Our travel agent helped us choose the best cities to travel to. We were very pleased with the accommodations and guides. The only thing we would... Read more
I recently returned from a fabulous trip to Germany, which was planned by this European travel company. Alexandra, and all the staff at this travel company were amazing both before and during the trip. They really talk with you during the planning phase to see what you are looking for, and then they plan your... Read more
Our European travel company was extremely accessible and accommodating. They helped me plan a wonderful trip to the Czech Republic, Austria and Croatia and did so at a very reasonable cost. Everything went very smoothly including reservations and ground transport. Perhaps the most singular service they provided was... Read more
My husband and I just came from a wonderful and well planned vacation in Prague and Croatia. The hotels selected were all very nice and well located. We appreciated that our agent from this European travel company put together an itinerary and planning for our trip very much based on our tastes and personalities... Read more
My wife and I and another couple asked this European travel company to plan a trip for us to Berlin, Prague, Vienna and Budapest, with a stop in Cesky Krumlov and a separate visit by our friends to the High Tatras and Krakow. With the exception of a coupe of glitches in Berlin (the hotel, while very nice, was not... Read more
Very satisfied. with just a few suggestions for improved service. They had to make many, many, arrangements and they all went off without a problem except in one case, where the hotel/apartment did not know that the travel company handles all the transfers and has paid for them in advance. Read more
The trip was spectacular. The travel company was extremely attentive during the planning stages and very accommodating regarding our requests. In addition, they had a couple of surprises waiting for us at each of our destinations! Read more
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