Our travel company worked very hard to accommodate all of our needs and desires. The trip was extremely well planned and well organized and there were no problems whatsoever. The hotels were perfect, especially the Aria Hotel in Prague. Read more
We had an awesome experience with this European tour company. First and foremost, they are extremely trustworthy and responsive. They did everything that they said they would do. They helped us design an itinerary that worked really well and enabled us to see/do everything we wanted to, much better than if we... Read more
This following comment is about the tour company, not the travel agency we work with: We did not know that Brendan "just" booked the Danube tour through AMAWaterways. When we arrived in Prague, we were looking for someone with a Brendan sign, not one with Amacello (name of the ship). The extra tours in Istanbul... Read more
Once again, our travel company greatly surpassed our expectations !!! This is the third trip they have planned for us and all three trips - Paris, Amsterdam, Belgium and Great Britain, and Prague, Austria and Budapest have been spectacular to say the least. Our travel representative and the entire team with this... Read more
We were extremely pleased with our recent trip to Europe. Our agent's professionalism, attention to detail, and willingness to work closely with me to plan some unusual side trips helped to make our trip truly memorable. Although this company only handles the ground portion of the trip, our agent connected us to an... Read more
We visited Hungary, Austria and the Czech Republic. We walked around the big cities and drove the countryside and small towns. It was a packed and complex itinerary, compounded by the refugee crisis concurrent with our visit. Our travel style is to work with travel companies with true and proven LOCAL experience in... Read more
I would definitely recommend this agent from this European travel company (based in Zagreb in Croatia). She helped organise and execute a fantastic vacation for me and my partner to Poland, Czech Republic and Croatia in August/September.
Without a doubt this was one of the best organised vacations I have... Read more
My family and I (8 people) recently returned from a 23 day trip to six countries in Eastern Europe. The detailed itinerary was planned working with this travel agency and its CEO. My overall rating for the experience was excellent! From the planning stages to the execution everything was practically flawless. ... Read more
Our agent was exceptional in every way. She provided us with a binder filled with everything we would need for our trip, including recommended restaurants in every city we visited. She even went so far as to cover the cost of eating at our hotel when there was a slight mix-up. We stayed in 5 different hotels, took... Read more
Our agent with this European travel company was a pleasure to work with as she is very kind and thoughtful. Unfortunately, I think the company is too busy so there were a few hiccups along the way. Many responses to emails were delayed. I believe our early itinerary was put aside due to an influx of spring... Read more
This is the second time we have used Zicasso and it won't be the last. We used them on a trip to Italy and now this trip to Budapest with a visit to Prague. The service we received was excellent and there was followup while on the trip to make sure all was going smoothly. Our contact met us at our hotel and covered... Read more
Trusted Reviews of Travel Agencies & Tour Operators
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Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.