All I want to say is amazing. That is what this trip was. We dealt with this travel agency and safari coordinator and, after a few minutes of conversation, it felt that we knew each other for a long time. We had already decided that we wanted to go to South Africa. This trip was expanded to include Victoria Falls... Read more
Our Africa safari coordinator was exceptional. From the start, they took our brief and put together a 5-weeks schedule for us that didn't need any change. The agent who was helping us, answered all our questions and send us all necessary information not only for us to prepare properly but also to alight any... Read more
My husband & I along with our 2 teenage boys had an unforgettable 2 weeks in Southern Africa. Our Africa safari travel company's planning & execution of the trip was impeccable, at such short notice too. Our trip coordinator was patient in listening to all our requests & answering all our questions. Her... Read more
I received the names of four different companies from Zicasso to work with on our African safari. While I think they all would have worked fine, I eventually settled on this agent and her company. We had never been to Africa before but we did have some specific ideas about what we wanted (some time in Cape Town)... Read more
From the moment we spoke to our agent, we knew that our trip was in the hands of a professional who knew and loved the people and the countries that we would be visiting in Africa. Our agent, on behalf of this travel company, planned an itinerary with our needs and travel desires in mind, and as our interests... Read more
Nothing but great things to say about our experience with this Africa safari travel planner!! The day after we entered our Zicasso request online, we were contacted by our agent. We clicked immediately. She got right away what we wanted to achieve during our trip and began helping us to develop a workable plan. If... Read more
Making a Safari in Africa was on the top of my bucket list and I wanted to do it “in style”. We also wanted a company who was located in Africa and who had established a good infrastructure. We hoped to avoid delays between inter-camps on the small planes.
Our trip to Southern Africa (South Africa, Zambia and Botswana) was the trip of a lifetime. After trying to research our trip by myself, I read about Zicasso and contacted them to help with choosing a travel company. It couldn’t have been better. We were given the names of two travel companies and contacted both.... Read more
We were pleased with this Africa Safari travel company and would recommend them to others. We stayed at nice places that were varied enough to be interesting. We knew they were only a phone call away. It was good to know the meet and greet people would be there when we got off the plane. They were reliable. My... Read more
This is the letter that we wrote to our Africa safari travel agent upon our return.
On behalf of Jocelyn and I, we send our heartfelt thanks for your exquisite planning of this journey of a lifetime. Each step along the way we praised your choices — from the seamless moving from place to place, to the... Read more
The following is what we wrote to the travel agency directly:
I am writing this in lieu of the survey and hope that we cover the questions. First of all, THANK YOU!!! Our agent was wonderful and accomodating in reference to the scheduling and the itinerary. She was charming and friendly and was quick to... Read more
This trip was one that I had dreamt about doing for a very long time, and with the incredible assistance of our agents at this Africa safari travel company this truly was a trip of a lifetime. Remarkable in every way. As someone who has travelled a lot, I am always concerned about making connections, having the... Read more
In one word - AWESOME! We are a party of 8 from NY - we started at the PUMBA Private Game Reserve, saw every animal under the sun and more, ate wonderful food, loved the accomodations, felt like we were taken care of in every way. Next stop was Capetown and the Mount Nelson Hotel - old world luxury and charm -... Read more
Our Africa tour company was very impressive. They HEARD what we asked for and were able to facilitate what we wanted with an incredibly tight timeline. We only booked one month in advance, yet they were able to arrange 4 total destinations with 9 flights and numerous transfers, all within or exceeding our... Read more
As first-time travelers to Africa, we were looking for an introductory type of experience in which my wife and I would have a broad range of activities and locales. That is exactly what our travel agent provided. At the outset of planning this trip, I discovered Zicasso quite by accident and immediately thought... Read more
Our trip to Botswana, Zambia and South Africa was so exciting. We used an Africa tour company to help arrange and plan our trip. All of the camps and hotels were excellent. All of our air connections went off smoothly and our guides were terrific. Our agent was very attentive and caring and answered all of our... Read more
Our trip was a trip of a lifetime. Our South Africa travel company was amazing and made all of our travels seamless. We had assistance at every airport and alerts if flights were delayed. Their recommendations for accommodations were fantastic. Read more
Planned trip of lifetime...and that is EXACTLY what took place... No "glitches" wonderful unexpected surprises EVERY day!... Our Africa tour company hit the BULLSEYE on every day of our 17 day adventure! Guides,scenery,wildlife,food/drink,accommodations...all previous trips (I have traveled/hiked/ski/fish) all... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.