This European travel company was fantastic. Since we are not seasoned European travelers, I felt needed the help of an experienced travel planner to help us with a once in a lifetime 30th wedding anniversary trip with our adult children. I immediately felt comfortable with our agent's knowledge and experience and... Read more
My family and I just returned from a fabulous 18 day journey through Germany, Belgium, the Netherlands and even a day in Salzburg! Our travel specialist from this European travel agency did such an amazing job organizing this dream of a trip. Our specialist and I spoke a couple of times initially, and were in... Read more
We were intimidated to plan such a long trip with our two sons. The valet service that this European travel agency provided was everything we could have hoped for an more! They made it very easy to communicate and plan by providing a 1 (800) to call them in Germany to discuss. Our contact was helpful and... Read more
We thank the folks at our European travel agency for a great two-week trip through Austria and Switzerland.
Prior to preparing an itinerary, our agent carefully asked us about our travel preferences. She then suggested interesting places and activities, and drafted an summary itinerary for our review. Upon... Read more
We had a great trip. We really appreciated the recommendation from our travel company for our European river cruise. The tour operator was a fantastic company that demonstrated its focus on customer service from the moment we got on-board to the moment we disembarked. Our agent's hotel recommendations in Amsterdam... Read more
Lindsey, Germany travel agent, was terrific from the first contact. She crafted a travel experience that was exactly what we wanted, and were attentive to all elements of the trip througout. I recommend her highly, and would use her service again for sure. Read more
We had an awesome experience with this European tour company. First and foremost, they are extremely trustworthy and responsive. They did everything that they said they would do. They helped us design an itinerary that worked really well and enabled us to see/do everything we wanted to, much better than if we... Read more
This following comment is about the tour company, not the travel agency we work with: We did not know that Brendan "just" booked the Danube tour through AMAWaterways. When we arrived in Prague, we were looking for someone with a Brendan sign, not one with Amacello (name of the ship). The extra tours in Istanbul... Read more
This is the second time that we utilized this travel agency and they once again provided outstanding service. They developed and then modified the trip plan according to our every desire. They were always pleasant and accommodating. When we had difficulties due to the extremely poor service at the hotel in... Read more
Just returned from a week long wonderful trip to Prague and Vienna booked by our agent at this European travel company. Our agent booked our hotels and airport transfers and arranged for two city tours and a day trip to Cesky Krumlov. Both hotels were ideal for our trip - great locations, friendly staff, clean and... Read more
We have now been home a week from our trip. Our travel agency did a wonderful job. They and their staff did everything and more to make sure our vacation was one that we will cherish and remember forever. Every single detail was taken care of, and each arrangement was made and followed through on. They provided... Read more
Great service. The agents for the company phoned us every day to check in to see if we needed anything and to make sure all was well through a local cell they had provided to us. All of the tours were well organized and had great information. The guides were prepared with our family's interests prior to us... Read more
This was my wife and my second time using Zicasso to find a travel specialist for a trip. Our first experience, on a trip to Argentina was truly outstanding. This trip was a vacation to Hungary, Austria, and the Czech Republic. Given the different part of the world for this trip we were connected with different... Read more
The trip is excellent, and the travel company is satisfied. The feedback from the travel company is in time, the itinerary is reasonable. During the trip, whenever I've got questions, it is easy to get the support and response from the travel agent. So overall, it is a very good experience. Read more
Our trip to Switzerland, Austria and a bit of Italy with the help of our agent from this European travel company was planned out quite nicely. Worry free. This is the second time with this company and with this agent. I would definitely use her again. Hopefully in 2016 for a return to Switzerland and Germany and... Read more
We were six travelers traveling for a year around the world. From the moment we discussed our trip through Greece with our agent at this travel company, we knew we were in good hands. Our agent took excellent care of myself, my wife, our adult niece and our three children. When a transfer shuttle was scheduled it... Read more
Excellent tour given the very short time line I had. They put the tour together in less than two weeks. My tour guides in Prague and Budapest were superb. Our agent did a great job keeping our tour organized. I'd highly recommend this travel company. Read more
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