My husband and I took a trip to Germany and Austria at the end of May. We couldn't have asked for a better experience! It was more than we could have ever dreamed of, and our travel agency made that happen. You can't get any better than booking through a company who LIVES in the country you are visiting. From... Read more
I was completing a 3 year assignment in Ireland at the end of March and wanted to enjoy an extended (6 week) European vacation before returning to USA. Since I had used Zicasso before for trips to Peru/Paraguay and Italy with good experience, I contacted them for assistance. They recommended this travel agency for... Read more
Our whole trip to Germany was designed with my son and I in mind. I told my agent why I was going to Germany (high school graduation for my son), what was important to me (safety and not having to worry about driving) and our budget. I didn't want a tour with other people because Ryan and I can be anywhere and we... Read more
We had a wonderful trip with a daughter and 7 grandchildren. We went to London, Paris, and Vienna. Our European travel agency picked great hotels, guides, and transportation. Everything went so smoothly. Being a tour group of 10 we liked going to the front of the lines with our guides. We all have many... Read more
This European travel company was fantastic. Since we are not seasoned European travelers, I felt needed the help of an experienced travel planner to help us with a once in a lifetime 30th wedding anniversary trip with our adult children. I immediately felt comfortable with our agent's knowledge and experience and... Read more
My family and I just returned from a fabulous 18 day journey through Germany, Belgium, the Netherlands and even a day in Salzburg! Our travel specialist from this European travel agency did such an amazing job organizing this dream of a trip. Our specialist and I spoke a couple of times initially, and were in... Read more
We were intimidated to plan such a long trip with our two sons. The valet service that this European travel agency provided was everything we could have hoped for an more! They made it very easy to communicate and plan by providing a 1 (800) to call them in Germany to discuss. Our contact was helpful and... Read more
We thank the folks at our European travel agency for a great two-week trip through Austria and Switzerland.
Prior to preparing an itinerary, our agent carefully asked us about our travel preferences. She then suggested interesting places and activities, and drafted an summary itinerary for our review. Upon... Read more
We had a great trip. We really appreciated the recommendation from our travel company for our European river cruise. The tour operator was a fantastic company that demonstrated its focus on customer service from the moment we got on-board to the moment we disembarked. Our agent's hotel recommendations in Amsterdam... Read more
Lindsey, Germany travel agent, was terrific from the first contact. She crafted a travel experience that was exactly what we wanted, and were attentive to all elements of the trip througout. I recommend her highly, and would use her service again for sure. Read more
We had an awesome experience with this European tour company. First and foremost, they are extremely trustworthy and responsive. They did everything that they said they would do. They helped us design an itinerary that worked really well and enabled us to see/do everything we wanted to, much better than if we... Read more
This following comment is about the tour company, not the travel agency we work with: We did not know that Brendan "just" booked the Danube tour through AMAWaterways. When we arrived in Prague, we were looking for someone with a Brendan sign, not one with Amacello (name of the ship). The extra tours in Istanbul... Read more
We used this travel agency for our 10th anniversary trip to Austria and Switzerland. Our travel representatives were very accommodating and constantly available for any questions. They even recommended restaurants and made reservations on our behalf. The private, English-speaking guides and tours they partnered... Read more
I found the service and response of this travel agency to be excellent. My emails were promptly responded to, and everyone showed up when they were supposed to. Our tour guide was friendly and courteous. Read more
My husband and I recently visited Germany for our honeymoon. The task of planning a 10 day trip to a foreign country was super overwhelming, especially while planning our wedding and renovating our house. I decided to search for a travel agency and was paired with this agency through the travel website Zicasso. ... Read more
We chose to go with a travel agency because we were going to be in Germany over Christmas. Not knowing the language very well, I was concerned with being able to find places to eat and things to do on those few days around Christmas when everything typically closes. Our travel agency booked us into a hotel that... Read more
While the company was nice to deal and tried their best to make things right our trip was disappointing. Twice our transfers weren't there for the airport and we had a very poor hotel in Salzburg. We truly expected more from a luxury tour operator. Read more
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