Our whole trip to Germany was designed with my son and I in mind. I told my agent why I was going to Germany (high school graduation for my son), what was important to me (safety and not having to worry about driving) and our budget. I didn't want a tour with other people because Ryan and I can be anywhere and we... Read more
We had a wonderful trip with a daughter and 7 grandchildren. We went to London, Paris, and Vienna. Our European travel agency picked great hotels, guides, and transportation. Everything went so smoothly. Being a tour group of 10 we liked going to the front of the lines with our guides. We all have many... Read more
This European travel company was fantastic. Since we are not seasoned European travelers, I felt needed the help of an experienced travel planner to help us with a once in a lifetime 30th wedding anniversary trip with our adult children. I immediately felt comfortable with our agent's knowledge and experience and... Read more
My family and I just returned from a fabulous 18 day journey through Germany, Belgium, the Netherlands and even a day in Salzburg! Our travel specialist from this European travel agency did such an amazing job organizing this dream of a trip. Our specialist and I spoke a couple of times initially, and were in... Read more
We were intimidated to plan such a long trip with our two sons. The valet service that this European travel agency provided was everything we could have hoped for an more! They made it very easy to communicate and plan by providing a 1 (800) to call them in Germany to discuss. Our contact was helpful and... Read more
We thank the folks at our European travel agency for a great two-week trip through Austria and Switzerland.
Prior to preparing an itinerary, our agent carefully asked us about our travel preferences. She then suggested interesting places and activities, and drafted an summary itinerary for our review. Upon... Read more
We had a great trip. We really appreciated the recommendation from our travel company for our European river cruise. The tour operator was a fantastic company that demonstrated its focus on customer service from the moment we got on-board to the moment we disembarked. Our agent's hotel recommendations in Amsterdam... Read more
Lindsey, Germany travel agent, was terrific from the first contact. She crafted a travel experience that was exactly what we wanted, and were attentive to all elements of the trip througout. I recommend her highly, and would use her service again for sure. Read more
We had an awesome experience with this European tour company. First and foremost, they are extremely trustworthy and responsive. They did everything that they said they would do. They helped us design an itinerary that worked really well and enabled us to see/do everything we wanted to, much better than if we... Read more
This following comment is about the tour company, not the travel agency we work with: We did not know that Brendan "just" booked the Danube tour through AMAWaterways. When we arrived in Prague, we were looking for someone with a Brendan sign, not one with Amacello (name of the ship). The extra tours in Istanbul... Read more
My family and I (8 people) recently returned from a 23 day trip to six countries in Eastern Europe. The detailed itinerary was planned working with this travel agency and its CEO. My overall rating for the experience was excellent! From the planning stages to the execution everything was practically flawless. ... Read more
Our agent was exceptional in every way. She provided us with a binder filled with everything we would need for our trip, including recommended restaurants in every city we visited. She even went so far as to cover the cost of eating at our hotel when there was a slight mix-up. We stayed in 5 different hotels, took... Read more
The travel company we used is a highly professional company! They put the customer and their travel needs and dreams first in a very caring and resourceful way. The whole trip was smooth, all connections worked and all details were thought out for us. They provided us with an iphone and checked in daily. They also... Read more
Our agent with this European travel company was a pleasure to work with as she is very kind and thoughtful. Unfortunately, I think the company is too busy so there were a few hiccups along the way. Many responses to emails were delayed. I believe our early itinerary was put aside due to an influx of spring... Read more
This travel company is extremely knowledgeable about Croatia and were very helpful in the trip planning. In addition, the local services (local agents, provide cell-phone) were truly wonderful. Addressed the one or two (very minor) glitches well, were super responsive, and friendly and warm.
The trip was very well planned. Maps, directions and brochures were arranged by the day within the individualised guidebook we were given and they were easy to follow and understand. The iphone given was also very useful as it included 3g and a German to English dictionary.
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