Australia Travel Agency and Tour Reviews

4.78 stars based on 394 reviews

Customer reviews: Tour companies and agents servicing Australia vacations must maintain 4.25 star minimum rating

Travel Review: Custom Family Australia, New Zealand, & Tahitii Vacation, Sydney, Cairns, Kingscote, Queenstown, Te Anau,...

5

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by 

Sandra R.

Very well organized. All our documents were where they said they would be. Great suggestions when we were arranging. Sharon was always very quick to respond to my questions Read more

Australia Travel Review: Sydney, Perth, Melbourne, Tasmania, Hobart, Kangaroo Island, Featherdale Animal Park, Blue Mountain Tour

5

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Carolyn D.

My husband & I had a wonderful month-long trip to Australia!!  Our agent at this Australia travel company did an excellent job of selecting great hotels & superb tours.  Our favorite spot was Tasmania ... Hobart is a very quaint little harbor town full of very polite people ... like the US was a generation... Read more

Travel Review: Family Christmas Vacation in Australia - Wildlife Safaris - Koalas, Kangaroos, Wallabies, Emus, Penguins,...

5

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Amanda K.

Overall, this Australia travel agency was wonderful as a travel company but I wouldn't rave about their sister company which made arrangements for us in Australia. We loved all of the things we did but the other company failed to provide us with driving directions for our trip from melbourne to adelaide so we had... Read more

Luxury Australia &New Zealand Travel Review:Sydney, Cairns, Great Barrier Reef, Christchurch, Franz Josef Glacier, Queenstown...

4

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Smita S.

Positives - I worked with this Australia and New Zealand travel company and overall they did a good job with all the arrangements. All flights, tours, etc. went as planned with no surprises.

All the vendors they used for our local tours and transfers were professional and of good quality. The hotels we were... Read more

New Zealand Vacation Review

5

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Sorina T.

The travel and housing was well organized. The best, in fact, were the day trips, most comprehensive for the time I had. Read more

Travel Review: Luxury Australia New Zealand Vacation, Sydney, Port Douglas, Queenstown, Cultural Aborigine Tour

5

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tim t.

Karen did a fabulous job coordinating all the details for our trip to Australia and New Zealand. I would highly recommend her to anyone going down under. Read more

Luxury South Pacific Vacation Review: Australia, New Zealand, Sydney, Cairnes, Harbour Bridge Climb, Great Barrier Reef Sailing

5

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by 

Ryan D.

My wife and I had an amazing trip to Australia and New Zealand planned by this South Pacific travel company.  Our agent created an awesome trip for us.  Communication was excellent, both before and during our trip.  Our agent made sure all our travel plans exceeded our expectations.  We could not have asked for a... Read more

Luxury Australia Tour Review:Cairns, Sydney, Cairns Tropical Zoo, Great Barrier Reef, Sydney Opera House, Scuba, Hot Air Balloon

5

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Beth S.

I can only say GREAT things about Sharon and this Australia travel company. From start to finish, Sharon was providing information and making adjustments as needed. The trip went very well due to wonderful planning. I highly recommend using this agency to help you travel down-under! Read more

Australia Travel Review: Sydney, Ayer's Rock, Camel Ride, Great Barrier Reef

5

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sab s.

Very respectful of my time  and valued my opinion too. Very helpful in suggestions and in making last miute changes to accomodate our group.  I have never booked an entire trip with an agency before and was very impressed.  trully remarkable experience that I am not sure I could do on my own. I get very involved in... Read more

Australia Travel Review: Adelaide, Sydney, Daintree Rainforest, Kangaroo Island, Healesville Sanctuary, Bondi Beach, Opera House

5

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Karen W.

Impeccable attention to detail, flawless itinerary, tours were selected based on my interests, ground transportation was a breeze, stress-free because of travel agent's attention to detail.  Would highly recommend this agent and this Australia travel company for your next trip Down Under! Read more

Australia and Fiji Vacation: Adelaide, Melbourne, Sydney, Great Ocean Road, Kings Canyon, Tasmania

5

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Jackie F.

This was our first time using a travel agency and it was a very positive experience. Our agent helped us plan a wonderful 5-week trip to Australia and Fiji. She was always prompt in responding to all our many questions and requests either by phone or by email. All the tours she arranged were excellent with... Read more

Australia, New Zealand & Fiji Islands Vacation: Port Douglas, Great Barrier Reef, Luxury Fiji Resort, Doubtful Sound

5

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Ashley F.

Our tour operator worked closely with my husband and I throughout the entire process. They covered things in my itinerary that I would have otherwise completely missed. The travel company listened to my "must dos" and requirements on hotels and provided an exciting itinerary that completely matched our travel... Read more

Australia & New Zealand Travel Review: Luxury Active Vacation - biking, hiking, kayaking, snorkeling, koalas, kangaroos,..

5

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Susan F D.

Doing a trip-of-a-lifetime at the last minute (especially being very sick and arranging during the holidays) must be the craziest thing we've ever done! Thanks to Zicasso, these Australia and New Zealand travel specialists, and Sylvia, it was also one of the absolute best things we've ever done! They didn't miss a... Read more

Australia & New Zealand Tour: Australian Open, Ayers Rock, Great Ocean Road, Cairns, Great Barrier Reef, Auckland, Doubtful Sound

5

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Jim K.

The travel company did a great job for us.  Everything worked as planned. Our agent was very helpful and always responded quickly to inquiries.  

Aussie Open, 44C/111F on second day - Wow that’s hot.  106 & 108 F on first and third days.  A bit cooler.  Saw... Read more

Travel Review: Handcrafted Tour of Australia and New Zealand

5

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Samuel C.

The trip was wonderful! Best vacation I've had yet in my 32 years of life. The company arranged all transport, tours, and hotels, and I just showed up and took pictures! Read more

Australia Tour Review: Off-the-Beaten Path Vacation, Melbourne, Metung, Moruya, Coffs Harbour, Byron Bay, Brisbane, Cairns

3

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howard s.

The trip was very enjoyable & it met all our expectations.  Planning was difficult & time consuming. Read more

Australia Vacation Review: Sydney, Opera House, Great Barrier Reef

5

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by 

Kevin G.

It was a fantastic vacation.  My brother and I couldn't have asked for a better or more well-run vacation.  Every person showed up where and when they were supposed to and we were able to reach all our activities with no problems whatsoever.  All the activities were excellent and exciting and we had a lot of fun in... Read more

Travel Review: Luxury Australia Vacation Package, Melbourne, Brisbane, Australia Zoo, Phillip Island, Penguin Parade, etc.

5

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by 

Steve B.

Our Australia tour operator and especially Shelley, were absolutely fantastic! I don't even know words to explain how her efforts and time spent made our trip. We did not want a tour, just the two of us and with few requirements. She brought it all together, even though we went thru many itineraries (our choices... Read more

Luxury Australia Travel Review: Sydney, Hamilton Island, Whitehaven Beach, Barrier Reef, Sydney Harbor Tour, Uluru, Camel Tour

4

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Colleen S.

I loved working with Kerrie from this Australia travel company on planning our honeymoon! She had lots of great suggestions and insider information and ideas, like a Sydney Harbor cruise and a sunrise camel tour in the Outback. Her suggestions for hotels and activities were really thorough and clearly tailored to... Read more

Australia Travel Review: Sydney, Great Barrier Reef, Kangaroo Island

5

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Myla O.

Wonderful trip and working with our tour company was a pleasure. Our travel agents were very good, very knowledgeable and helpful. Everything down to the airport pickups went perfect. Read more

Australia & New Zealand Tour Review: Auckland, Rotorua, Queenstown, Sydney, Port Douglas, Uluru, Red Center, Great Barrier Reef

5

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by 

Carrie P.

We had an amazing trip to New Zealand and Australia. I gave Kate a list of things we particularly wanted to see, we talked, she made a few additional suggestions and came up with a very detailed itinerary for us. While we... Read more

Australia Travel Review: Sydney, Cairns, Ayers Rock Camel Tour, Great Barrier Reef Glass Bottom Boat Ride, Opera House

5

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by 

Larry K.

We are VERY thankful that Zicasso put us in touch with this Australia travel agency.  Diane, the owner of the company was wonderful to work with as we planned our dream vacation to Australia.  This was our first experience using a travel agent and we weren't really sure how to proceed.  She was very patient and... Read more

Travel Review: Custom Australia Family Vacation, Sydney, Adelaide, Barossa Valley, Darwin, Ayers Rock, Bonza Bike Tour

4

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by 

Janae L.

Just wanted to take a minute to thank you for all the great work you did for us in organizing our Australian vacation. I truly appreciate it.
I also want to take a minute to give you some feedback on a couple of items on the trip - so you can fold them into future trips - I hope this is useful.

1... Read more

Australia & New Zealand Tour: Sydney, Blue Mountains, Christchurch, Lake Tekapo, Mt. Cook, Dunedin, Otago Peninsula,Camping, Hiking

5

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Ralph A.

We went through several iterations of planning a trip to Sydney and New Zealand with the tour company. Our agent was friendly, patient and knowledgeable. We wanted a camping experience in New Zealand and she integrated that with tour bookings and an itinerary that was perfect. The Australia and New Zealand tour... Read more

Travel Review: Amazing Australia & New Zealand Tour, Auckland, Cairns, Port Douglas, Great Barrier Reef, Sydney, Franz Josef,...

5

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by 

Stacy C.

The trip was amazing and this Australia/New Zealand travel company was great! We worked with Kate and she was extremely responsive when we had questions (which was often)! Kate asked some initial questions to see what we liked to do and planned our initerary based on our interests. They made the traveling so much... Read more

Travel Review: Awesome New Zealand and Australia Tour

5

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Bill S.

Awesome trip and wonderful travel company. We made a GREAT choice to go with this New Zealand/Australia travel agency. Jillian did a fine job of customizing the trip to our needs and liking. Read more

Travel Review: Luxury Australia New Zealand Anniversary Vacation, Sydney, Milford Sound, Queenstown, Auckland, Glacier tour

5

for 

by 

william and Carol w.

Kerrie is an awesome travel agent. She listened to my husband and me and set up a personalized and perfect itinerary for Australia and New Zealand. The only thing to make our anniversary trip better would have been to stay longer!!! Read more

Australia & New Zealand Honeymoon: Sydney, Lizard Island, Great Barrier Reef, Franz Josef Glacier, Queenstown

5

for 

by 

Jessica Y.

We had an amazing honeymoon adventure to Australia and New Zealand this past December. From the beginning planning stages to the end, our travel agent was absolutely fantastic. We wanted to change a few things around and she easily accomodated us.  I wanted to find a company that was based out of our hometown so... Read more

Review of Farha's Australian VacationTravel Review: Luxury Australia Vacation, Melbourne, Tasmania, Phillip Island, etc.

5

for 

by 

Farha M.

We had a great experience, Candice helped us narrow down our places of visit. The sightseeing outings were great with with the emphasis on wildlife and nature as per our request. Read more

Travel Review: Wonderful Australia Tour, Sydney, Melbourne, Perth, Darwin, Alice Springs, Uluru, Adelaide, Brisbane, Cairns,...

5

for 

by 

francis s.

Overall, we had a wonderful trip and the company was accessible and handled most of the hiccups that inevitably come up in a month long vacation well. We did need to stay on top of our verification of vouchers which was something that we did not know about as relatively inexperienced travelers . . . so it was good... Read more

Luxury New Zealand & Australia Tour Review: Kaikoura, Queenstown, jetboating, Milford, Great Barrier Reef, Melbourne, Port Fairy

5

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by 

Wendy Y.

Karen at this Australia and New Zealand tour company was wonderful. She customized a great trip for us that included all the activities and sights we were interested in. The day before our scheduled departure (which was a Saturday), my husband came down with the stomach flu and we had to post phone our departure... Read more

Travel Review: Memorable Vacation to Australia - Exceeded Expectations!

5

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by 

John F F.

the trip was everything I expected and more...cannot say too many good things about Karen and her staff at this Australia & New Zealand travel agency....Karen made every effort to see that all my expectations and more were met....alterations and special requests were never a problem for her, and I feel as if we... Read more

Australia Tour Review: Melbourne, Apollo Bay, Great Barrier Reef, Sydney, Great Barrier Reef, Surfing, Snorkeling, Koalas...

4

for 

by 

Megan M.

We had a fantastic trip to Australia! Kerrie provided great service, and was very responsive and easy to work with. We especially appreciate how Kerrie was able to stick to our budget. Read more

Australia Travel Review: Melbourne, Cairns, Palm Cove, Sydney, Great Ocean Road, Daintree Rainforest, Great Barrier Reef

5

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by 

Amy S.

This review is about a trip that my daughter (10 years old) and I took to Australia. Spanned just under 3 weeks, included international travel from Eastern US and domestic travel in Australia among Melbourne, Cairns and Sydney. Our Australia tour operator handled all air travel, shuttles, car rentals, hotels and... Read more

Australia Travel Review: Sydney, Port Douglas, Great Barrier Reef, Daintree Rainforest, Melbourne

4

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by 

Risa L.

We worked with a travel agent from the Australia tour company and it was a pleasure to plan the trip with her. She was accessible, had good ideas, was organized and professional, and helped us plan a trip that encompassed all of what we wanted to do and see. We upgraded our flights and flew Premier Economy, which... Read more

Travel Review: Luxury Australia Family Vacation - Sydney Bridge Climb, Sydney Opera House, Adelaide

5

for 

by 

Robert H.

This Australia travel agency - and our consultant Candice, were great to work with. We were not easy clients, constantly making changes and she easily adapted. Was our first time using a travel company and would not hesitate to use them or recommend them, especially for a trip to Australia.

We did fly... Read more

Travel Review: Luxury Australia Vacation Package, Sydney, Blue Mountains, Cairns, Bonza Bike Tour, Uluru, Kings Canyon,...

5

for 

by 

Lois W.

This Australia travel agency was infinitely better than the second company you referred me to. The agent conducted a good initial interview, considered our 5-week time window, and listened to my particular interests, requests, and concerns. Obviously, our itinerary needed to be customized and it was. We had... Read more

Australia & New Zealand Tour: Sydney, Great Barrier Reef Snorkeling, Barossa Valley Wineries, Queenstown, Wellington

5

for 

by 

Vickie D.

Our travel agent did an outstanding job helping us plan our month-long, once in a lifetime journey to Australia and New Zealand.  She was (and still is) very accessible during the planning stage helping us chose from the activities she recommended, many things we would have never known about or even thought of on... Read more

Travel Review: Australia & New Zealand Honeymoon, Sydney, Gold Coast, Hayman Island, Cairns, Melbourne, Queenstown, etc.

5

for 

by 

Martha F.

My husband and I LOVED our 3 week honeymoon to Australia and New Zealand. It was truly the trip of a lifetime to visit Hayman Island, Cairns, Gold Coast, Sydney and Auckland. This Australia and New Zealand tour operator was fantastic to work with on planning our trip. They were indispensable while narrowing down... Read more

Travel Review: Custom Australia & New Zealand Tour - Milford, Queenstown, Great Barrier Reef, Auckland, Sydney and Daintree

4

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by 

MARK R.

Thanks for asking for feedback. It truly is the key to continued client satisfaction and referral. Here is some information about our trip.

When I have time, I would like to write up all my notes, but that will take a while.

In general, we had an AWESOME time! This was a BIG deal for us, and your... Read more

Luxury New Zealand Travel Review:Auckland Harbor, Milford Sound, Napier, Nokomai Station, Franz Joseph, Winery, Horseback Riding

4

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by 

Susan K.

Karen was quick and responsive to our request which was made with a only a short window to get it all planned. She called us to get a personal picture of our preferences, comfort needs, and energy and fitness levels before setting out a general itinerary. She had very good ideas for our more personalized wishes... Read more

Australia Tour Review: Cairns Night Zoo, Kuranda Train Ride, Melbourne Kangaroo Conservatory, Phillip Island Penguin Parade

5

for 

by 

Bruce S.

The travel company listened to our desires for our Australian trip and then exceeded all of our expectations! The trip put us in the cities we wanted to see on our own schedule. The individual tours allowed us to see all of the important sites and the air travel was expertly scheduled to allow for flight delays. We... Read more

Travel Review: Bespoke Australia Tour, Sydney, Cairns, Palm Cove, Daintree, Uluru, Melbourne, Yarra Valley Wine Tour, Brisbane

5

for 

by 

Brad T.

We had a fantastic trip to Australia. We covered a lot of the country in 4 weeks, but not so much that we felt like we needed a vacation from our vacation. Karen from this Australia tour operator and her on-ground support in Sydney were excellent. Everything she arranged and planned for us went off without any... Read more

New Zealand & Australia Tour: Auckland, Rotorua, Queenstown, Sydney, Melbourne, Port Douglas, Great Barrier Reef, Penguin Parade

5

for 

by 

Sandra Z.

We had a wonderful trip primarily due to the efforts of our travel agent from Australia and New Zealand tour company. We also had exceptionally good weather that is something no one can pre-arrange. 

I started working with our travel agent almost a year before we took our trip to New Zealand and Australia. I... Read more

Australia Travel Review: Sydney, Melbourne, Tasmania - Wine Tour, Ballet, Uluru Sounds of Silence Dinner, Bonorong Wildlife Centre

5

for 

by 

Brandee W.

This was a 20 year trip in the making.  And boy did it ever live up to its reputation.  My travel guide helped me pick the best tours and gave me great suggestions.  I knew I couldn't do it all, but she helped me focus on the things that I really needed to do.  I got to see a ballet at the Sydney Opera House and... Read more

Australia & New Zealand Honeymoon: Sydney, Port Douglas Beaches, Great Barrier Reef Snorkeling, Auckland, Milford Sound, Queenstown

5

for 

by 

gabriel r.

Thanks to our travel agent, we were treated extra special everywhere we went. Every tour operator and hotel knew we were on our honeymoon and did a little something romantic just for us. It was either flower petals on the beds, and nice picture spot together, or a candle lit picnic.

New Zealand Airlines gave... Read more

Australia & New Zealand Tour: Great Barrier Reef, Waitomo Glowworm Caves, Hobbiton Tour, Rotorua, Milford Sound, River Rafting

5

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by 

Tom K.

Before deciding to go with a travel agency, we spent a lot of time doing our own research on what we wanted to do while in New Zealand and Australia. Planning an 18 day trip to countries you've never been can be quite overwhelming, which is why we sought out a travel agency to assist us. A travel agent from our... Read more

Luxury New Zealand & Australia Tour Review: Sydney, Melbourne, Adelaide, Kangaroo Island, Auckland, Christchurch, Milford Sound

3

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Jolene T.

The trip was phenomenal. Our itinerary was well done and written out for us. We loved nearly everything we did and our balance of some tours and lots of personal time. Our hotels were nice, our pick ups and deliveries to airport, hotels, and tours were always on time. We would go back in a heartbeat.

... Read more