Our Australia travel agency did a great job with all of our arrangements -- the hotels were first rate and the tours they arranged were great for our family (our kids are 10 & 12); it was very nice having all airport and hotel transfers pre-arranged, as it took all of the stress out of getting from point A to B... Read more
We are a family of four, ages 52, 53, 16 and 14. We visited Sydney 4 days, Ayers Rock 2 days, and Port Douglas 4 days. It was our first visit to Australia and we were very, very happy to have done it this way. Our trip was awesome and it couldn't have been so without the personal touch of our travel specialist... Read more
My Australia travel agent put together a brilliant trip for me. I told her the main Australian cities I wanted to visit and left the rest to her. She did a fantastic job! This was one of the best vacations I've ever taken and the first one in a long while in which I used a travel agent/agency. My agent was... Read more
We had a great trip. One of our most memorable. Our trip was broken up into three parts, Moorea, Tahiti, New Zealand, and Australia. Prior to finding Zicasso and our South Pacific travel agent, we had booked most of our airfare and accommodations in Moorea, and Australia. New Zealand was new to us, and after... Read more
Fantastic trip of a lifetime! Australia was always at the top of our bucket list. We wanted it to be a 15,000-mile dream vacation of a lifetime. Thanks to our agent, it was that, and more. We had some idea of what we wanted to see and where we wanted to go, but we needed someone with the patience, understanding and... Read more
This was a 20 year trip in the making. And boy did it ever live up to its reputation. My travel guide helped me pick the best tours and gave me great suggestions. I knew I couldn't do it all, but she helped me focus on the things that I really needed to do. I got to see a ballet at the Sydney Opera House and... Read more
We worked with Shelley from the travel company to flesh out the itinerary for our trip to Australia. She did a really fine job of proposing several side tours and adapting her proposal to our interests. The nice thing about going through Zicasso was that we could compare different agencies and select the one that... Read more
Diane did a wonderful job at listening to what I wanted to do on this surprise trip form my wife. She matched excursion, accommodations and timing to create a wonderful experience. The results was a positively wonderful vacation experience which will be remembered for a lifetime.
I used Zicasso to find a travel agent for a trip to Australia and New Zealand after reading about the company in Travel & Leisure magazine. Only two travel agents responded to my request, and one sent a rote itinerary that showed little thought or imagination. The second agency was great! Karen, the agent,... Read more
Our trip was fabulous, hotels were incredible, locations were perfect, excursions were exactly what we hoped for, and every flight and transfer went without a hitch. Our vacation was the perfect balance of planned excursions and free time. PERFECT!
We went through several iterations of planning a trip to Sydney and New Zealand with the tour company. Our agent was friendly, patient and knowledgeable. We wanted a camping experience in New Zealand and she integrated that with tour bookings and an itinerary that was perfect. The Australia and New Zealand tour... Read more
Before deciding to go with a travel agency, we spent a lot of time doing our own research on what we wanted to do while in New Zealand and Australia. Planning an 18 day trip to countries you've never been can be quite overwhelming, which is why we sought out a travel agency to assist us. A travel agent from our... Read more
Due to our age, my wife and I wanted to plan and experience a "once-in-a-lifetime" vacation while we are still able to enjoy it. We started by contacting Zicasso in early March 2013 if I remember correctly. 2 companies responded. A co-owner of a competing company responded, made many promises, and failed to meet... Read more
This was our first time using a travel agency and it was a very positive experience. Our agent helped us plan a wonderful 5-week trip to Australia and Fiji. She was always prompt in responding to all our many questions and requests either by phone or by email. All the tours she arranged were excellent with... Read more
The travel company listened to our desires for our Australian trip and then exceeded all of our expectations! The trip put us in the cities we wanted to see on our own schedule. The individual tours allowed us to see all of the important sites and the air travel was expertly scheduled to allow for flight delays. We... Read more
Sheila did exactly what I wanted- she listened to our interests, picked some excellent options for us, and then worked with me to tailor the 14 day plan to our maximum benefit. She is very knowledgeable about the whole of New Zealand, and I would not hesitate to use their services again.
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.