I have just returned from my first visit to Italy. I travelled alone, well alone it would have been had it not been for my wise selection of this Italy travel company and Giuliana who made it seem as if she was with me every step of the way. Giuliana's impeccable arrangements were made in consultation with me and based on my desire to see a range of what Italy has to offer and working to a budget, and speaking no Italian (unfortunately).
Giuliana got it 100% right.
She provided a phone for my use although unfortunately for her, I had my own travel sim and she had a few problems getting through to me. Not to be daunted, Giuliana would ring the hotel multiple times on occasions to make sure I'd arrived safely and everything was OK and that I knew my next stage. The hotels selected were all great, transfers were done with precision timing - everyone was on time and no detail was left to chance. The hotels all knew what I was up to and where I needed to be and would even have the wake up call ready to roll!
The various drivers, hotel staff, tour guides were impressive and Giuliana is very discerning in who she engages to assist. Maps, thorough itinerary, tickets, restaurant recommendations, even chianti - nothing was left out. Takes the worry out of what happens next or what happens if - all works like clockwork. Extremely impressive 5 star service.
The mix of places and activities...the drive along the Amalfi coast with my own driver; the visit to see statue of David in Florence with my own guide; the canal tour in Venice; the Tuscan scenery; did she organise the great weather - it wouldn't surprise me!
More reading in advance to be better aware of the history and probably a bit more of a rest. I just wanted to devour as much as I could and have returned home with information overload - exhausted!