It was the first time I would travel with a company I found on the internet, and to a totally unknown place. Honestly, at first I was a little worried, but the moment I arrived at the airport I was relieved, because the driver that picked us up was very friendly and professional. Throughout the whole trip, I had to worry about nothing, because Giuliana had everything planned out and worked out exactly the way it should. Giuliana is perhaps the kindest person I have talken to in Italy, and she will do everything to make what we want happen. I highly recommend this Italy Tour Operator for those who have Italy as their trip destination.
The guides that helped us throughout the trip definately made our best memories. All of them were very professional, friendly, kind and they spoke various languages, something that made the travel experience even better since my wife is japanese and I'm more familiar with english. I guess people are the ones that make our travel experiences so much more memorable.
What I would do differently is to know exactly what I want before the trip. Giuliana arranged everything according to what I had said to her about what I wanted, but I actually didn't know what was the most important thing for me. To know what you really want to do in your trip will make your trip even better. For instance, if you want a culinary experience, or wine tasting, or historical, and you are not fond of shopping or museums, you should do much more of what you like and a little bit of what you do not like. It seems very obvious but it actually isn't. You think that to do a little bit of everything is ok, but there will be something that will not please you as much and the time lost doing it will seem to be very precious later.