Our trip to Croatia was absolutely amazing, and was arranged perfectly by our travel agent from this Croatia travel company. We travelled as 4 couples to Croatia, after we had decided we wanted to travel somewhere none of us had been to. We had heard Croatia was a nice place to visit, but didn't know much about it. When researching on the internet I came upon Zicasso. The website was extremely easy to navigate, and once I saw the great reviews, I decided to sign up and send in our preferences. I was able to describe our interests, duration of travel, and our interests as a group. I promptly received emails from 3 top travel agencies describing sample itineraries of our coming trip. Our agent's itinerary stood out as it seemed incredibly detailed, and seemed to fit our interests. It was extremely easy to communicate with her by email about making adjustments to the itinerary (as one would expect when traveling in a group of 8), and every time she very promptly addressed the changes. There were many people in our group that had never travelled using a travel agency, so were very skeptical of arranging a trip this way. We were also somewhat wary of booking all of our travel through a travel agent we had never met, but she was extremely understanding of our concerns and made every effort to reassure us regarding confirmations of travel. Once she made the itinerary, everyone was very exciting to see all of the things that she had lined up for us. We also set up a few days for us to explore on our own.
We travelled to Croatia in mid August 2015 along the Dalmatian Coast, and stayed in the cities of Split, Hvar and Dubrovnik. Throughout our travel we kept on saying how it seemed every experience was tailor made to our taste. Throughout our 11 day experience, there was not one day or experience that we would have changed. Even the recommendations that she made for us on our days that we were exploring on our own It were perfect. Every day seemed to be better than the day before throughout our entire trip! Our agent did an outstanding job in tailoring this trip for us, and I could not recommend her more!
One other thing about this agent and her service- As a group we had purchased some Croatian wine from the wineries that we had visited, and wished to transport them properly in bubble wrap. We had talked about it to our tour guide in the car, and immediately she was able to communicate with our agent about it, who was in Dubrovnik. When we arrived in Dubrovnik 2 days later, we had found out she had searched all of the city and eventually was able to find bubble wrap outside of the city. She bought it herself, and had personally delivered to our hotel so that it was waiting for us when we arrived. This is just a small example of how she went above and beyond anything we would have expected.
We had so many memorable parts of our trip that it is hard to narrow it down! We travelled to Krka national park to hike and swim in the waterfalls, and on our way back to split we had lunch at Bibich winery- probably the best lunch we have ever had. Every tasting was a small dish expertly prepared to match with its wine pairing. We live in Los Angeles, and have been to the best restaurants, and this was more memorable than them all. This was not a cute Croatian village experience, this was a Michelin starred restaurant type of experience. Other experience like exploring the small villages on the island of Hvar, and then traveling on a motor boat around the small islands around Hvar, snorkeling and swimming were fantastic. We went to an Oyster farm and had lunch- lunch was on the Oyster farmer's own little island on our own little picnic table and we were the only guests! He served us the most unique and delicious oysters, mussels, and homemade wine. Then we travelled to Dubrovnik, which is one of the most beautiful cities I have ever seen. We went kayaking around the city walls, and our travel agent even surprised us and joined us for the excursion!
We had decided to buy our airfare to arrive and depart from Split, as the flights seemed to be shortest each way. However that meant we needed to travel back to Split from Dubrovnik. I would not advise that as it wastes several hours of the day traveling. The catamaran that day was traveling through choppy waters making that part of our trip not so pleasant. We separately had purchased our airfare as it is not included in the itineraries, but I have to also add that they did recommend departing out of Dubrovnik if possible. We would definitely recommend that to travelers in the future- arrive in Split, and then depart from Dubrovnik. Other than that, we would not change our trip one bit!
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"Excellent service, very good choice of hotels, very knowledgeable tour guides, extremely attentive driver."
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