The trip to Africa was always a dream, with some hiccups prior to this safari travel company things fell in place working with our agent. From the customer perspective it was top notch service. Every detail was laid out so clearly and she was always available for all the questions. I have been traveling for the last 10 years, mostly I plan my own trip but this was to be different so though I was skeptical to go with travel agent but I can say I am glad i did that and there are no second thoughts.
Accommodation - all hotels booked were in prime spot, and quality service.
Food - Since I was vegetarian that was to be mentioned, I can say that all places where we stayed has that requirement and was well communicated
Things that could have been better
1) Cape town - If there are to be some improvement I think i would recommend it here, I would prefer guides who are more enthusiastic to share the stories of the place, I found that a bit lacking, it was more of a job that was being done. planning in capetown could have been better as it felt like it didnt sync well. But since it was just another city I would say it was ok there is always next time.
2) Visas - There was some confusion on the visa front which got sorted out, however this is something I would recommend has to be given more thoughts
3) Information - I would have liked a book/ atractions materials for each place we visited to know more about the place. itinerary was great but a more detailed info on the places would have been good to have
The trip was 12 day long. Sometimes during such trips there are times we might get home sick or last couple days would be of that its time to go home... But I can positively say that this trip each day made it very special from beautiful landscape of Cape town to Wild life of Africa made this journey a memorable one.
Single most that has to be mentioned is last week of the trip the hotels were in middle of the jungle... so having to go to bed with no commotion of cities was truly an amazing experience.
Very few things
Plan well for cities. More information on each city
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