Jacobite steam train going across the Glenfinnan Viaduct in Scotland, UK
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UK Travel Agents & Reviews

Ratings of Zicasso's Service

Our UK travel agents craft quintessential English experiences showcasing the history, culture, and famous destinations in this dynamic region. 

Discover cosmopolitan London and ancient Stonehenge. Hike wild Windermere fells. Learn local tales at a British pub. Step into the halls of Downton Abbey filming locations. Sample award-winning spirits at centuries-old distilleries. Handling all logistics and designing trips just for you, our travel agencies in the UK curate dream travel experiences. 

With care and insider access, our UK travel agencies create personalized journeys engaging you in the places and people shaping England, Scotland, and Wales.

Discover our UK travel agents, the top 10% of local specialists

Our UK travel agents craft quintessential English experiences showcasing the history, culture, and famous destinations in this dynamic region. 

Discover cosmopolitan London and ancient Stonehenge. Hike wild Windermere fells. Learn local tales at a British pub. Step into the halls of Downton Abbey filming locations. Sample award-winning spirits at centuries-old distilleries. Handling all logistics and designing trips just for you, our travel agencies in the UK curate dream travel experiences. 

With care and insider access, our UK travel agencies create personalized journeys engaging you in the places and people shaping England, Scotland, and Wales.

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Ratings of Zicasso's Service
Travel agent Adam in France

Adam's Travel Agency

4.9

 Based on 100 reviews

See Adam's profile

Destinations:

England
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France
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Ireland
Scotland
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UK
1  More

Verified Review

Kirsten R.
Submitted on 11.20.2023

The trip was wonderful. Our Zicasso tour operator was great and really responsive during the trip. I loved the app, which made everything so much easier and clearer, and having everything in one place on our phones was so nice.

Travel agent Jane in England

Jane's Travel Agency

5.0

 Based on 7 reviews

See Jane's profile

Destinations:

Scotland

Verified Review

Ceile H.
Submitted on 9.14.2023

Our trip, starting and ending in Edinburgh and looping through the Highlands with an emphasis on the Isle of Skye, Inverness, and Speyside, was very enjoyable, much to the credit of our travel agency. We were awed by the sheer beauty of the Highlands, the warmth and friendliness of the Scottish people, and the country's fascinating historical sites. 

Our culinary experience was outstanding, with a variety of traditional dishes and contemporary cuisine prepared by world-class chefs. As could be expected, distillery visits gave us an opportunity to enjoy a range of whiskey flavors and styles.

Jane, the owner of the travel agency, was accommodating in creating the ideal itinerary, finding superb lodging and dining experiences for us, and helping us through last-minute bookings due to a flight cancellation. 

Our driver/guide was personable, knowledgeable, timely, and professional. He entertained us with amusing Scottish lore, local and regional information, and eagerly adjusted the itinerary as needed to suit our personal tastes and interests.

Travel agent Neil in UK office

Neil's Travel Agency

4.9

 Based on 47 reviews

See Neil's profile

Destinations:

England
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Ireland
Scotland
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UK
Wales

Verified Review

Thomas J.
Submitted on 8.20.2023

The trip was wonderful and the support from the travel agency was unstinting. From the first day, they were quickly responsive and continually exceeded our expectations. We had no hiccups along the way, so we didn't need to call on them during the trip, but I am confident they would have sorted any issue that arose. 

Their reputation was reinforced by our guide in Bath, who said they were a great company to work with and emphasized that anybody who "picked up the phone" would provide the high level of service we'd experienced.

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Travel agent Michael in Scotland

Aeneas' Travel Agency

5.0

 Based on 7 reviews

See Aeneas's profile

Destinations:

Scotland

Verified Review

John S.
Submitted on 10.26.2023

Zicasso’s travel company helped plan our trip in October 2023, and it was an incredible experience. Beginning in the fall of 2022, when we initially sought assistance with planning our trip, our travel agent took a significant amount of time speaking with us, communicating via email, and, in response to feedback, providing updated itineraries that were more aligned with our family's interests and vacation style.

Follow-up while we were in the country was exemplary. I don't think an email or text sent to the company failed to elicit a response in less than a few hours (even with some staff members being in the US and the time change).

The post-trip call was equally enjoyable. It felt like we were working with close friends who were invested in the success and happiness of our family on this vacation. I hope it is more than once (now twice) in a lifetime that our family journeys to Scotland. When we are able to return, it will definitely be with our travel team's assistance!

A special note of thanks to Zicasso for making it possible to locate a company as incredible as our agency!

Travel agent Daniel in England

Mario's Travel Agency

4.8

 Based on 474 reviews

See Mario's profile

Destinations:

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Denmark
England
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Finland
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Ireland
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Italy
4  More

Verified Review

Kara M.
Submitted on 2.4.2024

We thoroughly enjoyed our first trip to Italy and Zicasso's travel partner did a marvelous job putting it all together.

They were able to get things set up promptly as it was under three months from the time we decided to schedule the trip to the departure date. During that time, it went from being just my husband and me to adding our three adult sons, and they helped readjust the schedule and budget to make it more affordable for five of us.

All three hotels (Rome, Florence, and Venice) were excellent regarding location, cleanliness, and customer service.

That we were American and were unfamiliar with Italian transportation because we had never been to Italy, it was extremely nice to have private transfers and all the train transfers set up. Even when we arrived by train in Venice, they had a person there to meet us and assist with transport to the water taxi, then walk us to the hotel. Everyone was professional, helpful, and on time.

The tour guides were also wonderful and so well-educated.

There were several modifications needed as we worked through the itinerary and changes to who was coming when, and our tour operator was very easy to work with on these.

The only negative was that it was non-refundable if you needed to cancel in the 70 days before departure, even though many of the hotels stated refundable if canceled within a few days. Many tours I looked at and used on this trip could be canceled and refunded within 24 hours. I found this a much safer way to schedule tours and not lose out if there were any issues affecting our tour days.

It's always a risk not knowing if someone in the group will be ill or injured and not able to participate. There is a $250 service fee for each change if the team needs to make changes once the final itinerary has been completed, so that does need to be taken into consideration. We were fortunate that we did not need to make any last-minute changes.

I would strongly recommend our travel agency and will use them for our next trip.

Travel agent Tom in Scotland

Tom's Travel Agency

4.8

 Based on 139 reviews

See Tom's profile

Destinations:

England
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Ireland
Scotland
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UK

Verified Review

Marie O.
Submitted on 1.2.2024

I cannot express how wonderful our experience was with Zicasso’s travel specialist. The trip was seamless, with every last detail planned and accounted for.

We traveled from the US to Dublin and drove to Belfast. From there we traveled to Bushmills, Galway, and ended in Dublin for a few days before heading home. All of our experiences were one-on-one (no group tickets!) and all tour guides were knowledgeable, friendly, and just had a great time. Our travel team was fantastic! I cannot recommend them enough.

Travel agent Jeff in Scotland

Jeff's Travel Agency

5.0

 Based on 53 reviews

See Jeff's profile

Destinations:

Scotland

Verified Review

Ellyn f.
Submitted on 10.17.2023

On this amazing planet, one can find an abundance of places with spectacular scenery. Scotland is one of those. However, what you can’t find is our travel team.

Had it not been for their professionalism and expertise, we would have probably buzzed along in our own car, going ooh and ah, and missing all the wonderful spots that made our trip so memorable.

In the planning, Zicasso’s travel agent was always attentive and quick to respond with a suggestion or a nay or yay. Our travel agent was delightful company. She is a historian, geologist, and geographer, all rolled into one, with a great sense of humor.

At one point we got stuck in an unprecedented weather event. Not to worry, our travel team was on it with an alternative, so we really didn’t miss much. But the icing on the cake is how much they care about their clients. It is obvious they love their country and want to share it with everyone. And they did, to the fullest and utmost extent!

Travel agent Anne in England office

Anne Marie's Travel Agency

4.9

 Based on 131 reviews

See Anne Marie's profile

Destinations:

England
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Ireland
Scotland
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UK
Wales

Verified Review

Bert M.
Submitted on 10.30.2023

Our anniversary trip to Scotland and Ireland, planned by Zicasso’s travel company, was unforgettable!

Our travel agent was very easy to work with! She made several adjustments to our itinerary at our request and also to address some of the vendor's changes, such as one of our flights (originally from Inverness to Dublin) and one of our "in a local home, dinner and cooking lessons" (originally in Scotland). She was cognizant of my budget constraints and suggested I do some of the driving myself to reduce the cost of private drivers.

Then, during our trip, little things like a wine and cheese board in our room upon our arrival in Edinburgh were very much appreciated! Also, when things didn't go as planned (flight delay from Aberdeen to Dublin), she was available (at 2am Pacific time) to help smooth out the bumps! Even the way our trip itinerary built up to a subtle crescendo with our stay in a castle made this a trip we will never forget!

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