What are your overall comments on the trip and travel company?
Antonio was helpful in suggesting minimum nights necessary in Istanbul and was also helpful at the last minute in finding us a new hotel in our preferred area on the way back. In fact we structured our visit to Turkey differently given his suggestions. Given our time constraints in planning, he was instrumental in helping us finalise our trip plans.
He also was helpful in processing two person’s credit cards, which led to some confusion about what constituted the full bill charged on each credit card. No problems, but he could have itemised each charge that he did, which would have been more helpful in figuring out who owed who money between travel partners. In addition, it was challenging to coordinate plans originally due to time difference.
The fact that we were not always on the internet did not help either, b/c we were not able to check his posting online, etc.
While it was helpful to have the vouchers done in advance, and transportation settled ahead of time was very very helpful, I do not believe he took the spirit of our requests for accommodation to heart. We stayed in affordable lodging, but would have preferred to rent apartments, or stay in culturally more popular areas, not the tourist areas. We also asked for gyms or pools, and as a result of not having that at our own hotels, we frequented other hotels at day rates.
