What circumstances will cause suspension of travel company memberships?
Zicasso is aiming to build a trustworthy relationship with all our travel company members. However, in certain extreme circumstances, we will have to suspend some travel companies’ memberships. The following lists some of, but is not limited to, these circumstances:
- Reported by our members about travel company’s misuse of Zicasso system, such as: spamming members’ message boxes with unsolicited messages, failure to honor purchased Trip Plans without legitimate reasons, consistently under delivering what was stated in the Trip Plans, etc
- Failure to pay commission due to Zicasso after the due date
- Consistently low travelers’ ratings and feedback that are equal or lower than three-and-half stars (out of five stars) will cause Zicasso to evaluate if a travel company is of sufficient quality
