Privacy policy, ratings & feedback, a fair marketplace for travelers and travel companies

A Zicasso Select Travel Company is one which meets our high standards as a quality travel company and invited to join as a member. Our business depends on helping consumers reach only top quality travel companies. Membership to Zicasso is invitation-only. We make sure that all Zicasso Select Travel Companies are committed to the following:

• High integrity
• Quality
• Best value
• Authentic travel experience

Here are some of the ways we use to select reputable travel companies:

Zicasso is aiming to build a trustworthy relationship with all our travel company members. However, in certain extreme circumstances, we will have to suspend some travel companies’ memberships. The following lists some of, but is not limited to, these circumstances:

• Reported by our members about travel company’s misuse of Zicasso system, such as: spamming members’ message boxes with unsolicited messages, failure to honor purchased Trip Plans without legitimate reasons, consistently under delivering what was stated in the Trip Plans, etc
  

Zicasso is aiming to build a trustworthy relationship with all our traveler members. However, in certain extreme circumstance, we will have to suspend some travelers’ memberships. The following lists some of, but is not limited to, these circumstances:

• Reported by other members for sending out unsolicited and inappropriate messages
• Post inappropriate content on Zicasso
  

Zicasso staff has spent thousands of hours screening for quality travel companies so you don’t have to do the work. See What are Zicasso’s criteria for selecting travel companies?

• Traveler ratings: for every transaction, both the traveler and the travel company can leave feedback for each other. Therefore, other travel companies’ prior ratings and feedback can provide a good reference about the traveler
  

Only travelers who use Zicasso system to complete the booking transactions are eligible for giving ratings and feedback to the travel companies. The minimum transaction amount is USD$100 for this eligibility. (Travelers are welcome to use our system to book anything under USD$100, but they just won’t be eligible for giving ratings & feedback.) *We have to set this minimum to prevent fraudulent sales that build false reputations.

Zicasso takes our traveler members’ privacy very seriously. We want you to feel completely comfortable with the information you post on our website. Here are a few features we use to facilitate this:

1. We do not sell or provide any of your information to any third party, not even to our Travel Company partners. (All Trip Plans are submitted online into Zicasso; thus Zicasso does not need to disclose your contact information to Travel Companies.)