Planning and booking a trip on Zicasso

Absolutely! After you submit your Trip Request, at any point, you can edit your Trip Request. Once you edit your Trip Request, all travel companies that are working on Trip Plans for you will receive a notification from us to let them know that you have modified your Trip Request. So they can come back to view the changes you made on your Trip Request and modify their proposed Trip Plans accordingly.

After you submit your Trip Request, you will receive up to three Trip Plans from different travel companies, typically within 2 - 3 business days. However, for very complex trips involving many countries, you may receive more than three Trip Plans in order to fulfill your request. At any point, if you feel that you have received enough Trip Plans, you can contact Zicasso to let us know and we will inform the relevant travel companies with pending Trip Plans for you.

Absolutely! If you find a Sample Trip fits very well with what you want to do for your trip, just click on “Send inquiry for this trip” button on the Sample Trip page, then send the message you have for the travel company. Once the travel company receives your message, they will get back to you soon. You can easily use a sample trip as the base of your trip, and ask the travel company to customize it to exactly what you want.

It is very easy. Zicasso allows you to customize your trip to exactly the way you want it. Just use Zicasso’s message system to ask travel companies to modify your Trip Plan for you, or you can simply communicate with them over the phone. A comprehensive Trip Plan often takes some discussion and modifications between travelers and travel companies.

No, there is no obligation to buy any of the Trip Plans submitted to you. Zicasso’s goal is to help you plan & book your trip and have a good trip. We certainly would like to see you book a trip via our system, but we understand that you may decide not to take the trip now or are not completely satisfied with the Trip Plans submitted to you. Hence, we have this “No obligation to buy” policy.

Of course!

Zicasso has a comprehensive system to handle your Trip Planning, from the planning stage to the completion of the purchase. We track every step for you. However, we do not handle the actual money payment, because all travelers and travel companies have their preferred way of paying and receiving money. Very often, especially for travel companies outside the United States, travel companies only receive payments through wire transfer. Therefore, travelers pay travel companies directly, instead of sending the money to Zicasso.

When you are ready to purchase a trip initiated by your Trip Request on Zicasso, we’d like you and the travel company to complete the transaction via Zicasso because:

1. You have leverage for quality service because you can give rating and feedback to the travel company after the trip

Zicasso encourages you to use your preferred communication methods to discuss and refine Trip Plans with travel companies. In order to protect your privacy, travel companies will not be able to view your contact information. Unless you provide them with your contact info, they can only communicate with you via Zicasso’s message system—a convenient tool that tracks and organizes all your communications with travel companies. Of course, using the message system, you can always give a travel company your phone number or email address if you prefer to communicate in those ways.

Zicasso’s pre-screened travel companies, with their local expertise, can advice you on the best Trip Plan for you: where to stay, what to do given your interests and budget, and then take care of booking everything you need. You get the entire Trip Planned and booked for you.