As the New Year unfolds and ushers in a new decade, we wish everyone everywhere a happy, healthy, and peaceful New Decade!
In the travel industry, 2009 was perhaps one of the most roller-coaster years. Business at Zicasso was no exception. The first quarter saw many travelers being nervous about making a purchase decision for leisure travel, particularly for longer, complex international trips. Conditions fortunately improved during each subsequent quarter and by the fourth quarter, we saw a remarkable recovery and improvement in traveler confidence.