Jacob's Travel Agency
Based on 12 reviews
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Our Zicasso travel agent did an outstanding job of taking our various locations, preferences, and timeline to work with us to plan a very memorable trip.
His recommendations based on his personal experiences living abroad made for a very special combination of high-quality accomodations, individualized driving tours, and personal restaurant referrals that were all as unique as they were of the highest quality.
He was very flexible with any changes we wanted to make in the planning stage. He was extremely accessible no matter what time of day and arranged all tours and transportation logistics (planes, trains, and automobiles!) over the 10 days we were in Germany.
We couldn't have been happier with our time there or his references, and were truly amazed by the incredible range of experiences we had over the course of our travels from north to south. It all went like clockwork!
Andrea's Travel Agency
Based on 342 reviews
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This is the fourth trip we've booked with a Zicasso travel agent and it was another success. We worked with our travel team and could not be happier with the experience.
We had originally planned a Croatia-only trip, but expanded it to include Slovenia and day trips to Bosnia Herzegovina (BH) and Montenegro. These were areas we had no experience with and relied on our travel team's recommendations. There are several aspects to a successful trip: locations, hotels, activities, and organization, and all were well planned.
First, we are so glad we added the three countries, especially Slovenia, which was spectacular. Every hotel was great and in line with what we like. In addition, the room choices were good, with upgrades to suites and rooms with views and great balconies.
Ours was a two-week trip with activities scheduled for almost every day, including guides and five wine tastings. Every guide was fantastic and the wine visits amazing. We were especially surprised and delighted by the high-end and modern winery in Mostar, BH. The area’s wines are very good.
Every aspect of the trip was organized. Our agent sent me 37 different vouchers for each of our hotels, drivers, guides, and activities. I can't recommend her enough.
Viktor's Travel Agency
Based on 20 reviews
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Zicasso’s travel company helped us plan and make land arrangements for our trip to Berlin, Prague, Chesky Krumlov, the Wachau Valley, Vienna, and Budapest. We had different needs for the areas we visited based on friends and family we planned to see, tour guide requests, accommodations we needed our travel agent to book, one place we wanted to book ourselves, and car and train transportation between destinations. The arrangements were not straightforward, but our travel agent was flexible. He came through and everything went beautifully as we navigated our itinerary. We had a fabulous time in Central Europe and are very appreciative of our travel team's efforts.
Most important to us was the quality of our tour guides, their knowledge of history and culture, storytelling abilities, and enjoyable personalities. Our agent delivered beautifully on our requests for outstanding tour guides, especially in Prague, the Wachau Valley, and Budapest. In Prague and Budapest, we had seven-hour walking tours that were truly wonderful and memorable.
Another of our agent’s strengths was recommending charming and comfortable boutique hotels. Highlight hotels he recommended were in Kreuzberg, Berlin, near our friend's home; the one in Prague with the adjacent, gorgeous, UNESCO World Heritage garden; and the one in Vienna.
Finally, our travel team remained available to us by text message throughout our trip, answering any questions that came up and being a fun travel partner throughout our travels.
Tomaz's Travel Agency
Based on 235 reviews
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Zicasso’s tour operator did an excellent job planning our trip! We planned a vacation to Italy and Switzerland and wanted to see as much as we could with our limited time off. Our tour company worked in nearly all of our requests, planning an itinerary involving five cities in 10 days.
Each of the hotels was great and all activities and train transfers went smoothly. We thoroughly enjoyed our vacation and would work with this company again on a future European vacation.
Lindsey's Travel Agency
Based on 358 reviews
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We took the most amazing trip to Norway to see the Northern Lights. I reached out to Zicasso, who put me in touch with our travel partner and their wonderful travel agent. She put together several options for the trip and we were able to choose the ones that best fit our family’s interests. Once everything was decided, she went to work doing everything. All the bookings, connections, transportation, etc. were handled and I didn't have to worry about any of it.
Before the trip, she confirmed all of the details and included everything on an amazing travel app that we used while we were on the trip. I can't say enough about what an amazing experience we had on our trip and working with Zicasso and our tour operator. I have used both companies before and have never been disappointed.
Bernhard's Travel Agency
Based on 97 reviews
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Our Zicasso travel partner listened to our preferences and needs, and helped design a fabulous trip for our family. Transportation was flawless throughout the trip and the local guides were wonderful. We enjoyed getting to know them personally and learning about their hometowns.
I especially valued the app that provided us with every detail for each day, including emergency contacts, hotel information, and itinerary. Thank you!
Joachim's Travel Agency
Based on 22 reviews
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Zicasso’s travel company provided a transformative travel experience; truly once in a lifetime. We were introduced to Zicasso by our friends and thank their agent and travel company for their outstanding compassion, empathy, and patience. They grasped our brief with remarkable clarity and crafted an itinerary that ensured incredibly enriching experiences at each destination, during travel, and in accommodations. They accommodated our need for space between intercity travels and provided invaluable advice and support, from itinerary changes to visa requirements, on-the-ground adjustments, and regular check-ins.
I highly recommend our agent and his company for their attentive listening, empathetic approach, and expertise in curating unforgettable itineraries. Thank you, you changed the way we experience Europe and it will always be hard to match the high bar you set with this trip. We are deeply appreciative of our agent and his company’s staff.